Lennar Reviews

We went with Lennar because we had a great experience in purchasing our last home in SCAL. It was the exact opposite in NV. Yes I get it, we had a rough state of affairs in the country in the past 2 years but the builder should not sacrifice the quality of homes that they produce. Finished product was very disappointing. Felt that Lennar was just interested in making money, build as many homes as fast as they can, sacrificing the quality of homes they’re building. From financing, to getting house keys to customer care was just a bad experience for us.

Lennar Home Mortgage was a waist of my time! Dealing with the incompetence with the loan officer there made the entire process stressful!!

Awful I moved two months ago and bathrooms did not have towels racks I notified the people in charge and a month later still waiting.

Lennar was NOT flexible and at times rude regarding reasonable requests. Lennar consistently switched positioned on construction issues that had been discussed and presumed resolved. We would recommend perspective Buyers avoid Lennar at this time. We would be happy to discuss our experiences.

We have had problems from day 1. Some to be expected, some not. Immediately upon move in, we found foundation issues, painting that needed to be done, light fixtures that fell out of the ceiling, broken air vent that shouldn't have been installed, broken dishwasher, new cabinetry cracked, broken tiles, shower doors with no weather stripping, front door you can see right outside, not installed properly, garage double door bending in half, missing parts/hardware. Broken sprinkler outside, Most recently just this weekend, we lost AC. Just not what we expected in a brand new home. I have a list that just never seems to be addressed, waiting for workers to come out. ... More

If you want a Brand new house that you have to fix, buy a Lennar Home. Outside of the lack of craftsmanship throughout the home and garage, there was very little oversight on the contractors during the building process. We would be told that certain things were being done on the home and then find out that nothing had been worked on in weeks. Our home sat for 12 weeks during the inspection process and was failing inspection due to the issues that were there from the initial inspection. Lennar told us that it was making progress until we saw the actual inspection documents that showed the negligence in the build. There is such a lack of oversight and a lack of caring from Lennar because in this housing climate, they can always find another buyer. Phone calls and text messages would just be ignored and then the construction managers would act surprised when the concerns that were brought up became issues towards the end. We have been in our “new fixer-upper” now for over a month and the quality of work is awful. The finishes from painting to actual framework look as if I would have done them myself. Windows that don’t latch, doors that don’t shut correctly, siding that is missing leaving the home exposed, walls where you can see where they were patched, paint that doesn’t match, raw wood exposed, yard that wasn’t leveled, and bowed walls on the third floor (something we brought up prior to the inspection phase) are just some of the issues. If you are buying a Lennar home, expect to put in an extra $10,000-$20,000 after the fact just because they don’t want to do it right the first time and they hope that you get tired of calling them out. They beat you into submission purely by ignoring or delaying their response by weeks at a time. Buying the home based on layout was easy as they look great. Watching them build the home was a nightmare that made me second guess every penny that we spent on the home. We will keep our fingers crossed. ... More

We had a great experience with Lennar up until the end. But 2 days before close they sent us an updated survey showing that 60% of our lot was unusable due to easements and buffers. It turns out that had been planned prior to us ever going under contract but was never disclosed. They essentially backed us into closing by waiting until we’d already sold our other home to tell us this. They didn’t sod half of our yard and left construction debris in it. I would NEVER do business with them again. Highly deceptive. Their employees we interacted with along the way on the ground level were good (the foreman managing the project), but ultimately their hands were tied by the powers that be. Literally would never buy a Lennar home again after this experience. Such an unethical business. Also their realtor was terrible. ... More

Substandard workmanship coupled with poor customer service at a a price point that should have been far better.

Unfortunately, we had experience what a lot of our other neighbours also experienced. Lennar project was delayed by over a month and there was no clear answer about why and when it will be ready. We were all left up on the air until 10-12 days before closing. We’re phase 1 of this new construction and there are so many essential things (heater in the winter and water heater to start with) were defective when the home was delivered and there are so many outstanding issues still remaining. One thing that makes it more painful is that we bought this house almost $300k over asking price and I believe strong market made the Lennar to don’t care about their customers, because there’s always demand and another person if you don’t want it. Overall, terrible experience and still have the buyer’s remorse. Avoid buying from Lennar if you can. ... More

They said the the repairs would be done 5 days after closing now I have been my home for 7 weeks and still no work has been done word to new buyers don't sign at closing until the home is done

Lennar turned what should have a been pleasant experience into a nightmare! If I had known then what I know now about the Lennar process and the agonizing efforts to get things fixed, I would never have bought a Lennar home in this community. I only hope that once the community is completed my experience becomes more positive.

Slammed together homes. Company knowingly closing homes with many defects they hope will be overlooked

I hate this home. I will never recommend a Lennar home going forward. I was strong armed into closing when I should not have. This house is still being repaired from the original punch list. The little compensation I was provided dors not suffice the aggravation, the frustration nor the quality of work for the price I paid. more compensation is deserved for my personal time in waiting around for someone to show up, not show up or cancel at last minute. You know, most would love to call their place a home, I can’t its just a house that has brought unwanted stress to my life. Should not be this way. ... More

The flooring in my house was a complete catastrophic failure. Everything else was done well. The build suffered a great deal from having the flooring installed so terribly. There’s nothing that can be done to fix the issue other than rip it all out and put new flooring in correctly. It’s pretty sad. Now I have to have someone come rip it all out and do it correctly.

Left paint on the floor, windows are off, had to get cabinets redone.

Do not expect any consideration after your deposit. Once the sale is made, the developer ceases to care.

Since The final walk trough,it has been a nightmare! We are almost two months since the closing date and still finding broken items.

There is a design issue with fridge. Several people came to our home and haven’t heard from anyone yet. Verh poor accountability for issue.fridge was provided by lennar.. built by lennar and yet they won’t do any anything about the issue

Lennar sales, mortgage, insurance and the builder were the worse I've ever dealt with..

Multiple issues! Too many to list from exterior to interior

Communication via lender was scares - little to none The day of closing didn’t know if I was going to close or not due to lack of communication finally 2 hours after my set closing time I got a call and they told me that they were working on it and they would let me know by 5 , 5 rolled around and still nothing. The builders pushed my closing date from , 2/28 to 2/25 at the very beginning of the loan process no big deal but they didn’t communicate that with the lender so the lender thought they had more time to work my file. No only was the house not ready to close, there where things not done on the house. Both my initial and final walk where a joke as things needed to be done and on closing day when I was handed my keys i had no sod ground was not grated before sod was thrown the day after closing so the ground is uneven and feels like quicksand even to this day a month after closing (the CSR added a drain pipe to help with the water flow in the grass but we still have the unevenness and still is like quick sand , behind the back fence just drops down so when you water the dirt just washes away and we have holes under the fence line) no cabinet doors and damaged drawer (they grabbed a cracked/damaged cabinet and drawer from a different house and installed it in mine) , a giant hole in the wall in the hallway wall where a lite switch was suppose to go, so no hallway light, foundation on the side of the house was cracked and honeycombed did not look very nice on the eyes. They peanut buttered cracks in the siding when it was broke off thinking we would be okay with the look of it Just overall construction was poorly handled and done. The biggest excuse I head was DUE TO COVID. I will never recommend Lennar to anyone I know. ... More

Possibly the worst experience I have ever had. It was exhausting and heartbreaking. The sales rep was unsympathetic and gaslit me multiple times before closing. When people do not care about their jobs, it truly impacts others.

The workmanship was essentially non-existent. The initial walk through was embarrassing for the Lennar employee. The number of serious issues were many. A hole in the shower stall, island counter top improperly placed and crooked, windows that wouldn't open/close properly, vinyl flooring that had to be replaced, damaged appliances, sloppy trim painting etc. Some issues have been resolved after an Regional Vice President got involved. Discussion with our immediate neighbors indicate all had quality issues. We understand the impact of the pandemic, worker issues and material delays, but the price remained constant and we were simply expected to accept poor quality. In all fairness, the on-site construction management have been helpful and friendly. ... More

There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the home buyer had to find and pay someone to install it. ... More

Make sure you get what you pay for.