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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21559 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21559 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Disappointment in finished product, communication and followup.

  • Andrea P.
  • Verified HomeBuyer
  • October 01, 2021
  • Fate, TX

Disappointment in finished product, communication and followup.

Lennar responded:
Hi Andrea, thank you for this review. We would like to apologize for the disappointment you've outlined with quality, communication and follow-up. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Our team kept us informed on the status.

  • Susan W.
  • Verified HomeBuyer
  • October 01, 2021
  • Lino Lakes, MN

Our team kept us informed on the status. Knowing this, helped us understand the delay on completion. They were timely in responding to identified issues. The carpet padding and some of the wall socket cut outs are not as satisfying, but, overall, extremely satisfied with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Courteous staff, quality built house with latest upgrades

  • Sathyanarayana K.
  • Verified HomeBuyer
  • September 30, 2021
  • Sparks, NV

Courteous staff, quality built house with latest upgrades

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Great agents , Gina and Kathy .

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2021
  • South Jordan, UT

Great agents , Gina and Kathy .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Alot of attention to detail issues, wood trim gaps, rough drywall

  • Samuel M.
  • Verified HomeBuyer
  • September 30, 2021
  • Holly Springs, NC

Alot of attention to detail issues, wood trim gaps, rough drywall spots, uneven trim, tile work is very bad, uneven floors, uneven paint and colors, gaps in drywall, crown moulding on cabinets were way off, small damage to several cabinet pieces. Besides that the overall experience was ok. We had an issue with the plot size that wasn't disclosed to us and after signing the contract we brought up the issue and the sales person said "I didnt know" which to me is not an excuse as they gave me an answer to the question before like that had known. Regardless we ended up losing over 6500sqft of ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Great Home at a Great Price

  • S. W.
  • Verified HomeBuyer
  • September 30, 2021
  • Arlington, TX

Love the layout and the "everything's included" program. Great workmanship. Entire staff, from sales, Title personnel, construction and maintenance have been great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Make sure you read and understand all the CC&R's gor the community

  • Miguel C.
  • Verified HomeBuyer
  • September 30, 2021
  • Menifee, CA

Make sure you read and understand all the CC&R's gor the community your are buying in...HOA. They can be real petty with common home-owner practices.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Quality abounds

  • Candace D.
  • Verified HomeBuyer
  • September 30, 2021
  • Buckeye, AZ

Our construction manager was so thorough we had very few items on our punch list after orientation. Since then everything has been prompt ly addressed. I’m thrilled with my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lance is the most efficient worker!

  • Kiara M.
  • Verified HomeBuyer
  • September 30, 2021
  • Davenport, FL

Lance is the most efficient worker! Helped me throughout the process and made my experience go smooth! Highly satisfied!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As a first time home buyer, my experience with Lennar was great.

  • Monica S.
  • Verified HomeBuyer
  • September 30, 2021
  • White Plains, MD

As a first time home buyer, my experience with Lennar was great. My home buying team was wonderful! With the many questions I had my team took the time to answer my questions and assist me with completing documents. I’ve heard many horrible stories of purchasing a home but my experience with Lennar was exciting. I love my mew home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Communication process

  • Brad W.
  • Verified HomeBuyer
  • September 30, 2021
  • Yorkville, IL

We were walked through every step of the way with complete guidance. Made the process easy and stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very satisfied with quality of our home and overall experience

  • Bernard R.
  • Verified HomeBuyer
  • September 30, 2021
  • Barnegat Township, NJ

Very satisfied with quality of our home and overall experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good Starter But Construction Was Challenging

  • Anonymous
  • Verified HomeBuyer
  • September 30, 2021
  • Ruskin, FL

My husband and I chose Lennar because we were drawn to the "Everything Included" package and the community was very nice, quiet, and family oriented. Sadly when we got close to our closing date, the original construction manager quit and left MANY things undone. He failed to oversee some of the work done and the new construction manager had to come into MANY problems to try and get things going. He performed miracles, but in the end, beyond control we had some cosmetic things that were done with excellence. Painting was not clean and pristine, some base boards were damaged and simply ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

The representatives were very friendly and understanding

  • Robert K.
  • Verified HomeBuyer
  • September 30, 2021
  • Thornton, CO

The quality of the kitchen cabinets and the concrete work leaves a lot to be desired. Not representative of a home at this price point.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

I love the area

  • Jacqueline D.
  • Verified HomeBuyer
  • September 30, 2021
  • Davenport, FL

Beautiful community, quite and very clean

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Job!

  • Alvin H.
  • Verified HomeBuyer
  • September 30, 2021
  • Gallatin, TN

Everything y was great and Lennar did what they said they would do!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Need to improve product and appliances quality

  • Kapil L.
  • Verified HomeBuyer
  • September 30, 2021
  • Apex, NC

The quality of materials used in construction is not good also most of the items are opted our from warranty, not a good customer experience.

Lennar responded:
Hi Kapil, thank you for the review. We are sorry to hear about your disappointment with product quality in your new home. If we can do anything to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - We love our house and the experience was pretty seamless

  • Jeremy T.
  • Verified HomeBuyer
  • September 30, 2021
  • Denver, NC

We love our house and the experience was pretty seamless

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The quality of the work and materials are subpar at best.

  • Matt S.
  • Verified HomeBuyer
  • September 30, 2021
  • Santa Clarita, CA

The quality of the work and materials are subpar at best. The walls aren't flat making it difficult to hang pictures and some areas have large visible bulges most noticeable where there is plumbing. HVAC system was installed as if someone fired it out of a cannon, particularly where the glue was used to seal around insulation and duct work. Baseboard is wavy and concaves over large areas. Nothing gets resolved in a timely manner or at a time that's convenient in terms of warranty work. Overall very disappointing.

Lennar responded:
Hi Matt, thank you for this review. We are disappointed to hear about the numerous frustrations you have faced with the quality of work and finishing of your new home. If there are any items you would like us to follow-up on, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I WOULD LIKE WANT MY TREE REPLACED PLEASE JAMES IS WORKING

  • Thomas W.
  • Verified HomeBuyer
  • September 29, 2021
  • Seguin, TX

I WOULD LIKE WANT MY TREE REPLACED PLEASE JAMES IS WORKING ON IT

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - I like this builder, they have all including what I need for

  • Loan L.
  • Verified HomeBuyer
  • September 29, 2021
  • Rosenberg, TX

I like this builder, they have all including what I need for new house . I don’t have to worry

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Very professional your in good hands with Lennar

  • Rex J.
  • Verified HomeBuyer
  • September 29, 2021
  • Fontana, CA

Very professional your in good hands with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very responsive to any problem or issue.

  • Douglas R.
  • Verified HomeBuyer
  • September 29, 2021
  • San Antonio, FL

Very responsive to any problem or issue. Some of the workmanship was excellent and some was not.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

End result was a decent home

  • James W.
  • Verified HomeBuyer
  • September 29, 2021
  • Henderson, NV

Good: They let you tour the home once it is framed, walk you through, explain things in detail when you can see inside the walls. The sales team that answers your question is excellent, responsive, and informative. The build crews are good and they don't seem to take shortcuts. Not so Good: They mark up the flooring, and offer really crap carpeting so expect to pay another 10-20K for flooring above list so you don't have cheap carpet in living room. Don't use their title or lender, the 5K incentive is eaten up in the first 5 years with the higher interest rate they offer and they are part of ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Best Experience Ever

  • Darleen P.
  • Verified HomeBuyer
  • September 29, 2021
  • Cedar Lake, IN

I have owned many homes in my life but this was the first time I bought new from a builder without the home being done first. I put a lot of trust into the builder that everything would be as expected. I have to give 5 stars overall because everything I expected came true. We love our new home, it was finished in a timely manner, the quality of materials are excellent, workmanship is excellent. I feel the price I paid is a good value for the home. Being new to this I didn't know what to expect with any concern I had but when I called I got an immediate response and solution. All of this ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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