Lennar Reviews

This was our 3rd Lennar home and it will definitely be our last. Our first two homes were fine but this last one was downright ridiculous. From the beginning it was miscommunication to no communication with Lennar lending. No one wants to take responsibility when things go wrong. Was doing conventional loan and had to repeatedly send same items multiple times before they would get entered correctly on Lennar side. Lending agent was not knowledgeable with loans despite him insisting on his vast experience.

This was the most difficult purchase of real estate that I have experienced in my 50 years of real estate investment. The entire staff need to be retrained. The title company group was the worst!

My initial experience with Lennar was rather positive as the home prices and closing promotions were appealing to me. However, as we progressed further into the homebuying process and approched the closing date, I became increasingly frustrated with Lennar. One of my biggest concerns was the delayed responses or total lack of responses I received when contacting various Lennar personnel after I had been approved for the loan and agreed to purchase the property. It was very annoying to continously contact various individuals within the organization for information and feedback regarding my home purchase, the closing date, and just general questions that I had. I was also annoyed with the closing date being set and modified twice. I needed to finalize a closing date so I could coordinate it with my planned move out date from my previous resident. There seemed to be a lack of communicatioin between the Construction team at the site and the responsible personnel in the various offices. It was also quite disappointing for me to come and inspect a new home and find many patches of dead grass around the perimeter of the home prior to even moving in. Upon pointing out these locations during the walkdown, some of these locations did in fact receive new sod. However, during the final walkdown, I identifed locations that had been previously listed with dead grass and additional locations with dead grass. I was promised that these locations would receive new sod. I closed on 8/22/2025, however, those locations still have dead grass in them. I have not contacted Lennar again about this issue due to fear of being frustrated by not receiving a positive response or no response at all. Again, I'm very disappointed with the Lennar Team's lack of responses and seeming indifference when I attempt to contact them. This has been the case in most but not all instances. ... More

We purchased a house from Lennar in Tucson AZ in 2006 which we still own, and the experience was great. When moving to NC there was no question who we were going to buy a house from; Lennar. As good as the experience was in AZ, the experience in NC has been the worst; the sales person was only nice and interested until I was hooked and had provided the deposit; after that she was not responsive, never remembered conversations, would promise one thing one day, deny promising it the next, not show to meetings, and this went on all the way to the closing. The final walk through was interesting; the grass in part of the backyard was dead, and it was a battle to get it replaced, the agent wanted to force us to accept, we refused to and we had to hold the acceptance of the house until it was finally replaced. The closing date was changed multiple times, we finally closed on 08/20, and still on 10/02 the closing attorneys were sending emails requesting signatures in documents that were forgotten at time of closing. In short, the crew in NC must get it together because the experience was far from great, I had recommended a couple of friends from Germany, and they ended up backing out and losing their deposit because they were very poorly treated as well. I would not recommend anyone to buy a house from Lennar in NC. I have kept all communications between us and the Lennar agent to prove everything I have stated here is true. ... More

Biggest issue revolved around the Lennar Mortgage loan team. Kept asking for ridiculous amounts of documents and statements. Felt I was bring criminally investigated, and not purchasing a home. Even after the loan closed the loan team asked me for statements. Loan team was very difficult to work with and despite complaints to supervision and management, the loan team kept asking for documents. I had to write a statement why I use my checking account to pay my credit card bills. Far too many regular purchases made by me required the loan team for unreasonable supporting documents.

I would not recommend this builder. Throughout the process, they were unwilling to discuss or accommodate any changes, even reasonable ones. Several mistakes were made during construction, but instead of taking responsibility or working toward a fair solution, they refused to acknowledge them. The closing process was extremely difficult — they pushed to close three months before the original commitment date and showed no flexibility or willingness to work with the buyer. Overall, it was a frustrating and disappointing experience from start to finish.

The condition of house was bad. Until yesterday I had toilet seat issues. I dont mind them charging me couple thousands more and give better quality. I have had so many issues but they were prompt to resolve. I should not have had the issues in the first place to begin with. You can check my request history. I still have to raise another request as the door does not get latched properly near garage. I felt this house was rushed to close rather than spending time to provide the quality. Highly disappointed. Would not recommend any more purchases with Lennar. I have heard great things about Lennar until I moved and owned one. ... More

Worst experience ever. Completely unresponsive to any question we had. The minute we signed the agreement to purchase and sent over the deposit it was all down hill and a horrible experience. Buying are first home was suppose to be a memorable happy experience and all I have is frustration and buyers remorse because how bad the customer service was. 100% will not recommend buying a new Lennar home to anyone.

This was a terrible experience and I will never recommend someone buying from Lennar. The houses will sell due to the location but overall. Worse experience with Lennar and communication and lying.

The Homebuying experience was terrible specially the financial approval process. IWe had a lot of issues with the loan process . We put 2/3 for downpayment and we really thought that was enough. The questioning of where we got our funds for downpayment to money paid on our debt even with records we provided were not enough. I guess the only positive thing for me came from the credit report not having my social security right. The prove of accounts that were not mine was troublesome . I went out of the Country to prove that those accounts showing in my credit report were not mine. After talking to a few neighbors that went thru the same I said well I was not the only one. I’m sorry I don’t have any positive feedback to give you. ... More

I contacted a Lennar representative about the holes in my backyard caused by the landscaping company. Customer care stated that someone would be out to correct the problem three weeks ago as of today 9-16-25 nothing has been done.

They lied about HOA price. When I try to get answers they all hide like cockroaches. Try to play the dumbest game with me. I still waiting for an answer.

I was ok until I woke up one morning and my sliding glass door was physically open. I was ok until a construction worker used his code to open my front door and I had to run in terror to the door when I saw he was about to step into my house. I was told the builder code was removed on the day of closing. It was well over a month later when the worker walked into my house. The workers have utilized my electricity, blocked my driveway several times since I moved here and I had to go over to the agents office to get a sign to indicate "private residence" before anyone from Lennar did it. Although Lennar sent some one over to remove the door code again, I am just not sure they even care that I am over with the chaos of all the construction. I just expected so much more. Not removing the code from my lock was irresponsible on all fronts. ... More

Wouldn’t recommend Lennar to anyone

After showing interest in the property our Lennar agent would not reply or answer any of our questions. It was almost impossible to get a response and even delayed our closing date. Our Lennar lending agent also lacked urgency in a market were rates were fluctuating daily. I wish we would have had better communication because the process caused a lot of stress and anxiety in a time when we should have been excited and celebrating our new home purchase.

Maddie did not communicate throughout the home buying experience. I am an out of state buyer and having somebody in that position was critical to the success of my buying and closing. I requested multiple times to notify me when the sod would be installed, she didn't, and then Lennar would not honor the warranty. I will be posting truthfully negative public comments. Lennar will have one more opportunity to reimburse me for the sod or I will post the comments and then take them to small claims. I will win.

My experience with Lennar has been frustrating and disappointing. There has been a lack of transparency and poor communication throughout the home-buying process. Aubry, the lender, failed to clearly explain unexpected increases in the purchase price and closing costs, and I was not informed when my loan was placed in suspension, causing unnecessary delays and stress. On top of that, the landscaping is poorly done and far below expectations. To make matters worse, their warranty representative, Issac, has been unprofessional and unsafe — frequently on his phone while driving through construction areas, failing to stop at stop signs, and even coming close to hitting me. These behaviors raise serious concerns about safety, professionalism, and overall quality of service. ... More

Have an inspection prior to moving in.

Will NOT recommend Lennar to anyone. From start to finish it was the most expensive mistake we made

I can't believe Lennar is using such a cheap floor. The engineered hard floor is sooo thin, a decent LVP is thicker than that. We only moved in for 1.5 months, some boards are already cracked, and lots of them are buckled up. I would rather they just leave the cement floor so that we can install a real engineered hardwood floor which will last for many years. For this current floor, it will not just cost us more to remove, it will be very dusty. What a disappointment!

Buying with Lennar was a nightmare. From start to finish the process was a circus. By the end of this adventure I was ready to pull the plug and start back over with a new builder. 100% would not recommend Lennar.

Whole home buying experience was not good still waiting on supervisor to call me back.

We purchased a Lennar home in Seguin, TX in June 2025, and unfortunately, our experience has been extremely frustrating from start to finish. While the home design itself looked promising, the customer experience and build quality left much to be desired. From the beginning, Lennar seemed more focused on pushing the sale than supporting the buyer. After going under contract on May 14th, we were told we had to close by May 30th—barely over two weeks later—which felt rushed and inconsiderate, especially given the number of issues with the home. The reason given for the quick closing was so Lennar could hit their May numbers. The blue tape walk was a disappointment. We were told we only had an hour and a half to complete the inspection, which is far from reasonable for a brand-new home. Our associate, Joe, spent most of the time telling us to register our warranties rather than listening to our concerns. Worse, he left off about half the items we pointed out, including a glaring 3-foot-long 1/8" gap in the garage wall where we could see daylight coming through. When we came back for the re-walk—just two days before closing—virtually none of the problems had been addressed. The workmanship throughout the house was sloppy. Laborers left paint and caulk splattered on the wood floors, and there was a noticeable paint stain on the carpet. Trim pieces were unfinished or barely attached. It’s clear the laborers Lennar uses have little to no pride in their work, and there was no meaningful quality control. For a company of Lennar’s size and reputation, we expected far better. Bottom line: If you're considering buying a Lennar home, especially in the Seguin area, be cautious. Do your homework, demand thorough walk-throughs, and don’t be rushed into closing. The “Everything’s Included” motto seems to apply more to issues than to value. ... More

Alex G. was the Lennar agent we worked with to purchase our home. The experience was not good at all. It started out well as we believed every word he said when he answered our questions. Little did we know, he wasn’t providing the correct information. I don’t think he did this for nefarious purposes. I think he just did it because he wanted to provide an answer and didn’t want to say “I don’t know”. We’d have appreciated him so much more had he just said “I don’t know” instead of feeding us a line of crap that we’d then find out later on wasn’t true as we’re going through the buying process. The Lennar Loan Officer though, Devin W., was top notch. It seemed like he was doing everyone’s jobs, including Alex G.’s. He was constantly on the phone and always trying to get the right answer. He kept us in the loop at all times and was trying to make sure we understood what was happening and why. 5/5 stars for the loan officer. The buying experience overall from Lennar was 1/5 stars. Mainly because of the Lennar Agent. ... More

When we applied we didn’t know what we were going to be living. Lennar Mortgage is the WORST! They make you think you can get a home and a few days before your closing date they will find something to not approve your or request things they were supposed to have from the beginning.They lack communication skills and their process is horrible because they don’t follow guidelines. They make you lose time. We closed on a home because we used another lender but since the beginning Lennar knew we didn’t qualify with them (they have a lot of requirements) If we didn’t have urgency we would have gone to a different lender and property, but we were on Airbnbs and spending a lot of money so we had to move fast because we came from another State. I wouldn’t recommend anyone to buy from Lennar. They also lie about many things. Be aware! ... More