Lennar Reviews

I’m sorry I don’t have nothing great to say about Lennar I’m really disappointed with the service after I sign for the house

Our experience with Lennar was horrible. The quality of our home is terrible and our construction manager, Eric, didn't care about doing his job. He lied and dismissed our concerns. We failed our framing inspection multiple times due to Eric not doing his job. We had a 3rd party inspector come out and pointed out things that were wrong with our framing. Multiple times Eric lied to us saying everything in our report was fixed, just for us to find out it wasn't. On our pre close walk through he didn't want to hear our concerns about all the issues and we had to make him do the blue tape walk through. On the day of close nothing from our check list was completed. He said straight to our face, I have 20 homes, what do you want from me. Our home was 4 different colors due to them not being able to match paint during touch-up. Eric's response, it is what it is. We went over his head to his boss and the next day we had area reps, the paint company owner and the paint manufacturer at our home saying something was messed up and they needed to repaint. Eric made this whole situation a nightmare. The quality of our home is so bad... It is built like a $100,000 home, not the price they charged us, just short of 1 million. The caulking job through out the house is a joke, you can see every drywall seems, drywall patches are super noticable. They used the cheapest paint and materials. They used the cheapest contractors and it shows. The funny part is when we called them out on the lies and the dishonest communication Eric and our sales rep Gabe tried to cancel our contact because we were being unreasonable. You know asking them to be honest and communicate with us. On close we had them create an expectation list for a ton of items that should of been caught by Eric... But again he didn't care. We are 2 months past close and we have to email them every day to get them to honor their promise. Still everything isn't fixed. Lennar does not care about your home or their customers, just their money. ... More

First was told that its was not a special tax district and it is. Quality of build is not good and have to have customer service fix things after the fact. Waived escrow for property tax and now Lennar is going back on the contract…Worst experience ever. I wish i never bought the home

Lennar uses the lowest quality materials available. The granite counters were not sealed properly so stains appear from the slightest drop of water. The stove top had been repaired and on initial usage a large chip appeared. The washer and dryer are the cheapest GE has. The dishwasher stopped working after 4 runs and had to be reset. The irrigation system was a disaster, watering the neighbors yard. Large patches of grass were dead and we have had to do replace the grass.. The porch and back stoop were rough and filthy. The garage floor was filthy. The fridge was filthy. Every shelf and drawer had to be removed and cleaned. The bathrooms are disgusting. Builders grade tp holder and towel bar. No hand towel bar. The bathtub is tiny and dangerously slick. The house cleaning crew is worthless. The construction supervisor made so many promises that were unfulfilled. The house is still incomplete 2 months after closing. It is costing us a small fortune to make the house barely livable. Over 30 issues so far. The sales woman only cares about the sale. Lennar Mortgage only cares about getting a loan that they sell off after closing. There is no pride in anything that Lennar touches. There were many signs along the way warning us not to close on the house. We did not heed the warnings and now have to deal with an incomplete, fixer-upper brand new house. ... More

Salesman didn’t help. Wouldn’t comp anything messed up that was their fault that constantly delayed my move in dates. Concrete poured just days before close and cracked. Couldn’t even park in my driveway or garage. Wood work was sloppy and cut short. Drywall had lumps in it where the wall was left uneven. Stairs creek after only a week in home. Didn’t even clean the home floors weee covered in dried dirt from sloppy mopping. Definitely not worth 560k. I wouldn’t recommend this home builder to my worst enemy. They just don’t care about the customer it’s all as fast as can be and write up a warranty claim if something doesn’t work upon move in. Sad how bad the pride in work is these days. Spend the extra bucks go with Richmond or another great home builder. Lesson learned here. ... More

the experiance is worst, in all the categories.

I would never buy from Lennar Again, horrible experience especially the Customer Service! No quality whats so ever.

The craftsmanship is a disaster. The corners on the rounded wall has plastic exposed. The floor was not cleaned for paint and tape adhesive. The windows and hot water connection in master bath were not repaired after multiple after multiple complaints. The home hand off was delayed by Lennar which drove the interest rate significantly and the lender was, lack of a better term, super arrogant and wantedly delayed locking the interest rate. The sales people were terrible and were very unsupportive. There was no help during the move in time and never gave the hand out for essentials like water or natural gas providers. The mail box key address provided was incorrect I would not recommend Lennar if you are looking for a home in New Braunfels, TX ... More

i had the worst possible homebuying experience. this is our first house and lennar shattered all our dreams of having a quality home that we dreamt of for years. First off, our house was not even ready to be walked in by NHO. Our inspector pointed out major structural issues, roofing issues, cosmetic issues, you name it, before NHO, most of which were not taken care of in time, falsely claimed to have been fixed + their sloppiness delayed our closing. They did not even take ownership of their faults. They even removed some blue taped items without taking care of them. When we moved in the house it was in the worst condition possible, so unclean that it did not look like a new home. They have wasted so much of my time. I have to point issues to them over and over again, they are not capable enough to do a walkthrough themselves to identify issues and fix. It's been over 2 months and I am still dealing with the items that should have been fixed prior to closing. Quality of work is so poor, there are significant squeaks and pops still. They do not even deserve a penny from me! Terrible experience! ... More

From the top down they were terrible. Every level of the homebuying process with them is a nightmare from start to finish…

They all put cheap material with in month moved in more than 100 issue noted and not resolved and filed customer service gentle man not knowledge able with problems and does not have customer service skills, rushing closing the tickets with out solving problems. water leak from bathroom since 3/4 March to until 4/26 not fix, drainage issued on the right side of the house not fix same time. Finishing was not good still have lots of pain stain on hardwood floor.

I couldn't have had worst experience than buying a home from Lennar. I was deceived in signing the purchase of the wrong home. When I spoke to the Orlando sales consultant about his mistake he said he couldn’t change it. I ended up with a subpar home. A home with gross poor workmanship, with over 130 areas to be fixed, malfunction equipments , a wavy all, you name it. To make matters worst, the home was nothing like the one I had toured to buy. Each windows of this home faces a WALL… yes, a wall. We have to get out of the home to have a view… just pathetic. To date, there is still work to be done. The work had only started a month after closing because I had to be chasing people every single day. I do not recommend Lennar to anyone, it was the worst experience of my life. ... More

The lack of quality workmanship was appalling. There was garbage in our house on move in. There were (and still remain after 2 month) many many issues with the house. The extreme lack of professionalism of both the sales and construction manager. No communication and lack of integrity in many interactions. I can not recommend lenar to others.

Construction managers are the worst ever. It’s really a worst home buying experience. They would literally lie. During the walk they say they would take care of it. When you move in they say they didn’t say that. They try to take advantage of Covid and supply chain problem and replace appliances with lower cost ones to save costs. They even try to save costs by not painting some walls

Absolutely horrible experience. Construction team left windows open and my floor and walls got soaked from the rain Over night. Then had to fight to have a remediation team come out. (This occurred during construction) paint all over our appliances and floors, had to fight to get it fixed. Have already had two plumbing issues, my solar system failed inspection, your trades keep canceling and not showing up when i have confirmed appointments to fix warranty issues. I still have items on my punch list from my final walk through that have still not been fixed. This has been an absolute nightmare. I will never recommend lennar to anyone looking for a home. If i see potential buyers I’ll be sure to tell them what we are dealing with. I’ve made complaints to corporate and nobody has even tried to call me. Sales people - useless Construction team - negligent , disgusting, unprofessional, don’t care about the work they are doing ... More

This my my 2nd Lennar purchase, 1st purchase was a great experience, after this 2nd purchase, I could not recommend Lennar Homes in DHS due to vendors/contractors and, they have really cheapened their homes products.

I would never recommend Lennar to any home buyer. The overall experience was so poor and this is my 4th home purchase. So many things went wrong with this home purchase from day one up until the closing day. I will NEVER buy a home with Lennar again and I would NEVER recommend them.

We had so many issues but didn’t get fix at all or on time I would never recommend friends to buy Lennar home because of all cheap material and price which is not worth it compare to houses we bought previously. Still waiting for garage door to be changed , loft to get fixed , front door key not working , cheap flooring to get fixed and so many other issues.

Not impressed one bit by this company. Too many corners cut.

This national builder does not live up to its promises. The representatives are either lying or don’t know their business. The closing was a slapstick scene from a comedy, but we weren’t laughing. The follow up to fix outstanding items has been a nightmare. Several repairs have required multiple visits. No one from the builder will take responsibility, everyone just passes the buck. Mediocre finished product and horrid customer service from the builder.

The builder uses low quality trades, makes numerous mistakes, and hires staff with no relevant construction experience. They fail to keep their word on basically everything, workers do not show up when scheduled, and, overall, Lennar is the McDonald’s of buying a house. Absolute garbage.

This was and continues to be a bad experience. The construction quality is embarasingly bad. The customer services is unprofessional and helpful. Lennar "takes the money and runs".

Terrible home inspection and after home purchase experience. Lennar construction managers are all promise non work. They flat out lie. Terrible home ownership. Lennar’s attitude is don’t care, it’s not my home, it’s your home now and your problem

Very unhappy with this purchase, there are so many things wrong with the purchasing process with Lennar. Don't buy through their mortgage or title companies, get your own

I have bought my house over 2 months and still have things on my list needed to be completed. They force a closing and was unable to meet the deadline of closing my house. They messed up my closing plans which had me ending up having to pay for a can for extra days. The. My house had over 16 issues and damaged appliances which still hasn’t been replaced. This has been the worst buying experience. They reach out and only make promises just to not come through with promises. I do not recommend.