-Fence falling from no concrete -Windows leak -Front door leak -Poor exterior prep and painting -Worst of all AC is inadequate for home and gets warm inside home. -second worst of all is lennar warranty is terrible they try everything under the sun to avoid fixing anything. Piece of crap people. DONT BUY anything from lennar -other people in the neighborhood have issues even worse than mine.

Lennar responded:
Good morning Jason, we appreciate you taking the time to share your feedback, and are sorry to hear about the issues with the fence, leaking windows and front door, poor exterior prep and painting, and inadequate AC. If there are still outstanding items in need of repair, please reach out to us at LennarNews@Lennar.com with details, referencing this review, so we can document your concerns and follow up with the appropriate team to get everything completed. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Second and last house with Lennar

Freddy M.
Verified HomeBuyer
August 15, 2024
Kissimmee, FL

The whole experience was stressful and not up to regular standards. I do not recommend anyone to deal with Lennar, Lennar Mortgage or Lennar Warranty nowadays

Lennar responded:
Good afternoon Freddy. Thank you for sharing your feedback with us. We are sorry to hear about the stressful experience and the issues you encountered with our customer service, mortgage, and warranty departments. We understand how disappointing it must be to face these problems. We hope that moving forward, we can regain your trust. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I’m very disappointed

Patricia A.
Verified HomeBuyer
August 14, 2024
Texas City, TX

First poor costumer service ! Second less than a month and fence falling down cheap installation and work Now I have a house on my right side under construction to close from my back yard looks horrible ! I should wait to buy ! Only Mr Bob De Leon has been very attentive ! Thanks Patricia

Lennar responded:
Good morning Patricia, We are sorry to hear about the poor customer service, the issues with the fence installation, and the proximity of the construction site to your backyard. We understand how disappointing it must be to face these problems in your new home. We appreciate your positive feedback about Mr. Bob De Leon's attentiveness. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

not recommended

Anonymous
Verified HomeBuyer
August 12, 2024
Pottstown, PA

not recommended not recommended not recommended

Lennar responded:
We are sorry to hear we have not met your expectations. If there are any warrantable issues to be addressed, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar doesn’t care about its customers

David W.
Verified HomeBuyer
August 07, 2024
Bryans Road, MD

I’m a first-time homeowner. What should have been the best day of my life was anything but! Lennar won’t work with its customers to accommodate their work schedules. I not only MISSED my closing but I also received NO home orientation and as a result know absolutely nothing about my house. If I could do it all over again I would never have bought a home from Lennar.

Lennar responded:
Good morning David, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced as a first-time homeowner. We understand how important this milestone is, and we regret that it did not meet your ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not great. But painters were awesome

Gerald H.
Verified HomeBuyer
August 02, 2024
Saint Michael, MN

I’ve always heard Lenar doesn’t have the best workmanship and I can see that for myself. I’ve complained from the realtor to the builder to the person that did the phone call check about our patio large step entrance. Hoping some easy fix in the future would prevent falls and injuries. I was told they would send someone out but no one came.

Lennar responded:
Thank you for taking the time to share your feedback with us. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Mr Omair

Omair C.
Verified HomeBuyer
July 27, 2024
Kissimmee, FL

The truth is that I felt cheated after moving to a new house and I started to discover that they used the worst possible finishes on the inside of the house, because I didn't inspect the outside. The paint on the inside is ridiculous, they used the worst quality paint. In short, everything they used on this house was the cheapest thing in construction. Now we have to live with this horrible thing here or spend a lot of money to improve it. I don't recommend anyone invest in these Lenar houses.

Lennar responded:
Good afternoon Omair, thank you for taking the time to share your feedback. We are sorry we have not met your expectations with the quality of your home. We hope moving forward we can offer you a better homeowner's experience. If you have any questions or warrantable issues, please do not hesitate to submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

In general biggest mistake in my life to deal with lennar

Anonymous
Verified HomeBuyer
July 27, 2024
Summerville, SC

The worst quality, when I received home inspector pictures, i thought something exploded inside terrible quality nasty people to deal with, cocky, arrogant

Lennar responded:
We apologize that your experience did not meet your expectations and you feel it was the biggest mistake in your life. If you would like to share more details, please email us at LennarCares@Lennar.com.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad

Elyssa T.
Verified HomeBuyer
July 27, 2024
Wimauma, FL

Closing was a nightmare , got ripped off , house is not built for storms

Lennar responded:
Good afternoon Elyssa, We appreciate you taking the time to share your feedback and are very sorry to hear this you feel your home was not well built. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Because it’s new doesn’t mean better… should’ve stayed in Texas!!!

Andre D.
Verified HomeBuyer
July 27, 2024
Crown Point, IN

Highly disappointed in buying a lennar home, spoke with neighbors everyone had a problem at closing and property isn’t worth the value

Lennar responded:
Thank you, Andre. We appreciate you taking the time to share your feedback. We are very sorry to hear you are highly disappointed as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

nightmare

Jeffrey W.
Verified HomeBuyer
July 23, 2024
Osteen, FL

my experiance with lennar was a nightmare i was minipulated and when i brought it to the attention to management at lennar morgage they simple said sorry.

Lennar responded:
Good afternoon Jeffrey,

Thank you for taking the time to share your feedback. We are sorry to hear that you felt manipulated during your recent Homebuying experience If you want to share additional details, for me to share with upper management, please feel free to send us an email to LennarNews@Lennar.com.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Property

Louisa B.
Verified HomeBuyer
July 20, 2024
Caldwell, ID

We had a very bad experience from beginning to end. The only reason we stayed with Lennar was because of the property. We have had issues with the mortgage, title, and builders. With in one week of moving in we had to have our AC unit replaced. Kitchen sink continues to slowly drain and we are told that nothing is wrong with it. I would not recommend this company to anyone

Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations, and that you had to deal with issues with your HVAC system. We hope that moving forward your Homeowner's experience journey is a much better one. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Dot buy Lennar home

Kshitish S.
Verified HomeBuyer
July 20, 2024
Zephyrhills, FL

Do not buy any homes from Lennar. You will retreat . Horrible

Lennar responded:
Good afternoon Kshitish, Thank you for sharing your feedback. We are sorry to hear you feel that way, We hope that moving forward, we get the chance to improve your experience and earn back your trust. If you have any questions or outstanding warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Extremely disappointed with warranty support and quality of materials.

Anonymous
Verified HomeBuyer
July 19, 2024
Riverside, CA

Out of good faith we accepted the house with many things still not fixed that we saw on the initial walk through and the final. After escrow was closed we were tossed out the priority list. Many many things that had to be fix as expected, disappointment came when I had to chase down the warrant people for every single thing that had to be fixed, some of the stuff took weeks to be fixed and some other we had to be very persistent to get them fix. Would highly recommend to show more accountability on your warranty managers. The guy who handles warranty at my community takes for ever to come by ...

Lennar responded:
Thank you for taking the time to share your experience. We understand your frustration and apologize for the inconvenience caused by the unresolved items. You're absolutely right that homeowners shouldn't have to act as quality assurance. We're committed to improving your experience and regaining your trust. If you would like us to follow up on your concerns, please send an email with your contact information to LennarNews@Lennar.com and I will forward your feedback to the appropriate management team for review and ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Awful closing experience

Jacqueline M.
Verified HomeBuyer
July 19, 2024
Baytown, TX

Hone was made quickly and has many imperfections. The process was rushed to close on time which impacted my ability to request things to be fixed. The brick has light spots and a patch doesn't match the rest of the home. The garage isn't sealed properly allowing rodents to enter

Lennar responded:
Good afternoon Jaqueline,
We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

Desiree H.
Verified HomeBuyer
July 19, 2024
Troutman, NC

We are beyond disappointed after spending half a million dollars on a home where the walls aren’t square, nail pops all over the house, the pendant lights are not center over the bar, and we have nothing but dead grass outside. Awful experience. Wouldn’t do it again, and I wish we backed out of the deal.

Lennar responded:
Good afternoon Desiree,

Thank you for sharing your feedback with us. We are sorry to hear you are disappointed with your experience. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Better than nothing

Nicole W.
Verified HomeBuyer
July 13, 2024
Kerrville, TX

Getting things taken care of after close has been a nightmare. The internet is constantly going out for 24+ hours at a time.

Lennar responded:
Good afternoon Nicole,

We appreciate you sharing your feedback and are sorry to hear that getting things taken care of after closing has been a nightmare. Please send us an email to LennarNews@Lennar.com with a list of unresolved items, referencing this review so we can follow up for you.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unprofessional, deceiving, greedy and untrustworthy.

Anonymous
Verified HomeBuyer
July 13, 2024
Moncks Corner, SC

I was rushed during the entire process and given false promises. I was lied about being able to back out of the deal if I didn’t feel comfortable, Lennar representatives threatened me with legal action and withholding my deposit if I backed out of a home that was of terrible quality and the worst workmanship I’ve ever seen in a new build. The communication was good only until they got me to sign the contract, which the representative forced me to sign without reading. He skipped over significant details when he “went over it” with me, especially the part where I could not back out of the home ...

Lennar responded:
We are sorry to hear that you feel you were given false promises and felt rushed during the entire process. I will share your feedback with upper management for their review. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Quantity over Quality

Jimmy L.
Verified HomeBuyer
July 13, 2024
Fresno, CA

Compared to other home builders, Lennar falls short. Lennar's saying "Everything is Included" should be changed to "Nothing is Included." You want to customize Ethernet Cables in the house? NOPE. Rain Gutters? NOPE. In fact, all the stuff that IS included is the standard stuff you get for free, except it's probably the lowest quality materials/products available. The "quartz" type material used for the countertops is a nightmare to clean. If you spill anything on it, it will absorb it and stain as if it was permanent marker. Why Lennar used this material is beyond me. The cement in the ...

Lennar responded:
Thank you for your feedback on resolving recent issues. We apologize for the inconvenience. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lemon

Thomas Andrew G.
Verified HomeBuyer
July 12, 2024
Henderson, NV

Very bad quality of drywall. There are seem lines all throughout the house. Paint job was poorly done. Customer service is overwhelmed. Regret purchasing this product.

Lennar responded:
Thank you, Thomas, for sharing your feedback about your home with us. We apologize we have not met your expectations. Please do not hesitate to contact us for any questions or warranty-related issues. You can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad experience

Yuriy M.
Verified HomeBuyer
July 12, 2024
Elgin, IL

Lenar Agent sold for 30000 extra then homes in same area, no quality materials , crack in foundation,silings everything cheap. Construction managers not doing quality checks. Found more then 20 issues before closing,due to 60 days have to send list for correction

Lennar responded:
Thank you, Mark, for sharing your feedback about your recent experience with us. We apologize for the frustrations you encountered. For any questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

VERY EXPENSIVE PROPERTY FOR THE BAD SERVICE THEY PROVIDE.

Germain A.
Verified HomeBuyer
July 12, 2024
Davenport, FL

Since Day 1 when I made the final walk everything has been a complete bad experience, the first thing the contractor told me when I made claims for details of the house is that I was not buying something customer, I moved with a kill in my garden that lasted more than 1 month in being able to be changed, 3 weeks ago I had a flood in the room below and they even blamed me for doing damage to the property, mojo the carpet in the room and they went today to check it and apparently the girl who was has Covid since he says that it has no smell, even though I was told that they were going to change ...

Lennar responded:
Good afternoon Germain,

Thank you, Germain, for your feedback regarding the recent issues. We sincerely apologize for the inconvenience you experienced. We understand the issue has been resolved. Moving forward, please do not hesitate to contact us using your Lennar Account, this ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

AC systems installed do not work as they should

Karina G.
Verified HomeBuyer
July 11, 2024
San Antonio, TX

I complained that my new AC system doesn't cool down in the afternoons & they claim it's normal as long as its 20 degrees cooler inside than outside so 80 degrees homes with 100 degree weather outside is normal to them & they won't fix regardless of the so called warranty. I'm 1 of MANY neighbors with the same complaint left to accept these hot conditions.

Lennar responded:
Good afternoon Karina,

Thank you for your feedback on resolving recent issues. Your feedback is crucial in helping us improve the homebuying process for future customers. In the meantime, for any general questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This ensures your request is documented, prioritized, and addressed promptly.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible workmanship and materials

Jacob V.
Verified HomeBuyer
July 03, 2024
Converse, TX

Lennar homes are terrible quality, seems like builder just rush their work and use the cheapest material as possible. Foundation cracks have appeared and have made my floor rise and lennar says that there is no foundation issue. Even after I have had my own third party foundation company tell me there are problems. Will never buy a lennar home again.

Lennar responded:
Good afternoon Jacob,

Thank you for taking the time to share your experience with us. We are sorry to hear that you have been having issues with your floor. I will share this with upper management for them to review.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buns

Lewis F.
Verified HomeBuyer
June 25, 2024
Seguin, TX

Terrible experience would not recommend this site is terrible for posting 1 stars for builders. They delete negative reviews

Lennar responded:
Good afternoon Lewis,

I am sorry to hear you have had a terrible experience. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Display

Narrow Reviews by Area

Allentown-Bethlehem, PA (10)
Athens, GA - Coming soon!
Atlanta, GA (354)
Austin, TX (229)
Bakersfield, CA (56)
Baltimore, MD (146)
Boise, ID (62)
Boulder-Longmont, CO (43)
Brazoria, TX (11)
Bremerton, WA (47)
Broward County-Ft. Lauderdale, FL (42)
Bryan-College Station, TX - Coming soon!
Central Oregon, OR (12)
Charleston, SC (472)
Charlotte, SC (586)
Chattanooga, TN - Coming soon!
Chicago, IL (322)
Columbia, SC (32)
Corpus Christi, TX (22)
Corvallis, OR (13)
Dallas, TX (752)
Daytona Beach, FL (35)
Decatur, AL - Coming soon!
Denver, CO (574)
Dover, DE (37)
Eugene-Springfield, OR - Coming soon!
Fort Collins-Loveland, CO (39)
Fort Myers, FL (313)
Fort Worth, TX (221)
Fresno, CA (191)
Gainesville, FL - Coming soon!
Gary, IN (115)
Greensboro-Winston-Salem-High Point, NC (10)
Greenville-Spartanburg, SC (117)
Harrisonburg, VA - Coming soon!
Hickory, NC (38)
Houston, TX (877)
Huntsville, AL (96)
Indian River County, FL (17)
Indianapolis, IN (621)
Jacksonville, NC - Coming soon!
Jacksonville-St. Augustine, FL (136)
Lakeland-Winter Haven, FL (328)
Las Vegas, NV (759)
Los Angeles, CA (125)
Madison, WI - Coming soon!
Martin-St. Lucie-Okeechobee Counties, FL (79)
Melbourne, FL (22)
Merced, CA (16)
Mercer County, NJ (17)
Miami-Dade County, FL (117)
Middlesex County, NJ (63)
Minneapolis-St. Paul, MN (512)

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar

Customer Reviews

Dont buy

Second and last house with Lennar

I’m very disappointed

not recommended

Lennar doesn’t care about its customers

Not great. But painters were awesome

Mr Omair

In general biggest mistake in my life to deal with lennar

Bad

Because it’s new doesn’t mean better… should’ve stayed in Texas!!!

nightmare

Property

Dot buy Lennar home

Extremely disappointed with warranty support and quality of materials.

Awful closing experience

Disappointed

Better than nothing

Unprofessional, deceiving, greedy and untrustworthy.

Quantity over Quality

Lemon

Bad experience

VERY EXPENSIVE PROPERTY FOR THE BAD SERVICE THEY PROVIDE.

AC systems installed do not work as they should

Terrible workmanship and materials

Buns

Narrow Reviews by Area