Lennar Reviews

Do not close on your home until everything is move in ready. Very inconvenient to try to schedule warranty items.

Issues still not resolved , taking my experience to Washington post paper, npr radio and bbb

This house was put together it seems in a rush. You can see that they put up houses like crazy and not take the time to do things correct. I want a builder that does the job 100% not 60% just to hurry up and put up countless houses. It’s bull. We have had dozens of issues. Nails sticking up through the carpet that you won’t fix. The screen door is not right, the base boards were screwed up, the dry wall is done pisspoor, the threshold by the front door is loose even though they fixed it when it was loose from before. On a good many of the outlets they cut away too much for the socket to go in so there is a small gap, the caulking is horrible throughout the house. List goes on. I was told I can’t write or email or contact anyone who would care so I have to take what fixes you will do and take what things you won’t like the nails sticking through hurting my daughters making them bleed and tip toe on the carpet. That’s bull and I will let every one know not to buy from lennar because they care only for profit and not quality. I’m sure there is other builders that care more about quality then profit. And I will find one for my next house. But you got me tricks on me right. ... More

When I was told by the head of construction for Palm Beach County and also the GC license holder for Lennar, Scott, as well as the head construction supervisor Mack, countless customer service representatives, sales managers and sales people, the construction supervisor at Arden, Daryl (I may have missed a few but) being told that everything would be taken care of but yet waiting over 120 days for punch list items to be remedied as well as countless warranty items, I would say that this has got to be the worst construction company around. When I hand all these people a list with pictures! of well over 400 items that should of and could have been corrected prior to construction being completed, I was told it would all be taken care of and yet if I didnt close that day (March 28, 2019), I would lose my deposit and they would sell this home to someone elsehere so here I am 4 months later still unable to fully move in to my home in fear of damages to my personal property from the reckless sub contractors that are on site still needing to correct many many many many many things at my home. I would welcome the heads of construction for Florida or maybe even nationally to come look at this gem of a home and tell me they would accept this if that was their family that was mistreated like this. Please understand that I have well over 2000 photos as well as over a 100 videos of all the issues that happened with this home before during and after construction. I do have an initial 558 claim that our attorney drafted for us but for some silly reason, I am giving a little more time to this company to correct all of these errors before I commence with the legal activities. This was by for my worst investment and decision of my life and never would I do this again with Lennar. A new home purchase should be fun and exciting not miserable and devastating. ... More

Mistakes all over in what you asked for. . Looks nice until you uncover all the rushed poor workmanship all over the house.. Getting a response to issues is a nightmare with numerous requests needed, supervisors that do not respond, workmen that do not show up, and then you find what is "not covered" you were not told about. Regret purchasing a Lennar home,. .

We have had to file 7 claims to care in 3 months. Lennar refuses to do anything above the minimum to fix. Not something we ever anticipated with a brand new home. Continue to set high expectations and fail to deliver on them.

If you are going to purchase a Lennar home be sure you can be onsite everyday looking at the construction being done. The workmanship was not good on our house and we will be putting in rework tickets the entire year during our warranty period. You also need to do a thorough walk through before you accept the house and pack your patience for closing; just plan on a three hour ordeal. Good luck!

We purchased our house from Lennar about 5 months ago. We identified a lot of issues before the closing date. The builder was not able to fix all of them before the closing date. I signed a document to accept the house and did leave a note in the document that there were things in the punch list that were not completed before the closing date. They told us they were going to fix them after the closing date. For example, there were squeaks throughout the stair landing areas. It took them almost a month to send someone to my house. The contractor replaced several wood planks; however, they left the house without installing the trims, which I left a note in the work order. After 2 months, another contractor came to fix new squeaks identified during the "60-day" punch list and installed the trims in the stair landing areas without painting them. The quality of the wood planks installed in is horrible. You can see different colors and the floor is not leveled. Actually, the "NEW" stair landing areas look older than my previous 20-year old house. I would upload a picture if I can. Additionally, there were squeaks throughout the house. We were so angry to find out that the sub floor on the second floor hallway was not nailed and in fact there was not a single nail in some sub floors. To give you another example, after moving in the house, we noticed that the kitchen sink cabinet was flooded with water and we found that the sink were left unsealed at all. There are so many examples that I can list on and on (e.g., a leaking pipe for the sprinkle system, squeaks under bathroom tiles, giving us a dead tree, water erosion in the back yard etc.).The customer services were horrible as well. The first warranty manager left the company right after we purchased the house. There was no one assigned to us. So nobody came to house to record the 30 day punch list (hence the 60-day punch list before)and all our emails to the warranty manger were not answered. The second warranty manager was responsive hence the two-star rating for responsiveness. Looking back, I am deeply unsatisfied by the builder. They have very nice sales people but the quality of the house is so bad that I would not recommend the builder to my family and people I know. ... More

The construction team is a joke! They do not care about any of your concerns throughout the entire building process. It is only a matter of time before the economy catches up with the condescending attitude of everyone in upper management with Lennar. We pointed out basic failures in construction standards from warped boards in framing through unacceptable drywall finishes all the way to the day of closing. Construction spent more time redoing work than they did with the initial supervision. Job sites were trashed and disregarded by superintendents, every corner that could be cut was cut, and every concern was dismissed when brought to the attention of anyone in customer service. Good luck Lennar, you are going to need it to learn the basic lessons of customer service and trying to restore any value in the future of this home builder. ... More

Very upset at service, would not recommend a Lennar home, because of such low standards.

Everyone has been helpful however the grout in EVERY room is crumbling away and needs to be redone with a better product which is not covered on the warranty. My counter top is sagging and falling apart, I'm afraid to put anything on it. Like I said, everyone I dealt with to buy the house was great, but everything they used to build the house with is cheap and makes me feel like I over paid!

I’ve reported issues prior to moving in that still haven’t been fixed! They keep changing workers that don’t know the previous reported issues! They used recycled wood to rebuild the house which ive asked to be replaced now three times. The cement has a huge bulge in the backyard and they spray painted the ground around the whole house and stained the cement! Paint wasn’t done and they say i have to use my one time touch up to fix it even though it was never done in the first place as well as the grout in the master bathroom. Back slider door doesnt close properly, trim around the whole house not flush with the ground, furnace room door slams when it turns on, besroom door all bowed and asked to be replaced.ive reported all these items since day one with Wade. He promised to fix all these items 4 months ago. Im very disappointed with how this company waits months at a time to fix any problems then pretends they were never mentioned since the beginning before the walk thru. Making me feel All stressed and very unhappy with my new purchase. ... More

Terrible at following up with issues; way too many problems with house due to poor work by contractors and lack of attention to detail. This is the first home I have owned and I did a lot of research before purchasing from Lennar. I am so disappointed. They rushed to have everything done so they could have us in the house by the end of their quarter. I am reminded daily of their sloppy workmanship and how they cut corners to be done on time. Terrible experience and I deeply regret my purchase. Just one example—we have had a roof leak since January and as of today, 6/26/19, the issue has still not been fixed. I feel like since they have our money, they do not care about us any more and will continue to do the bare minimum to address our concerns and complaints until our 1 year home warranty is up and they can officially ignore us! ... More

Not happy with the service that was rendered. It seemed like they just wanted to push the sale through and move on to the next sale. Told things would be fixed before closing but even though the issue was small was not completed but I fixed it myself.

If i could do it all over again i wouldn’t. Steer away from lennar and their houses. Buying process was terrible

Not transparent with loan costs and unfair treatment. No response to the feedback

I suggest before you buy a Lennar home, do your research. Unfortunately, I did not and now I’m paying the price.

Awful experience. Do not recommend to anyone

I had high hopes when purchasing my home through Lennar, but unfortunately, my experience has been riddled with frustration and disappointment. Before closing, I hired a professional home inspector who uncovered a laundry list of issues—bad masonry work, sloppy and frankly comical electrical wiring, fencing that lacked proper nails and support, and concerning plumbing flaws, particularly with the water heater. Despite these problems, I was pressured to close on the home before the issues were properly addressed. While some of them were eventually fixed, the process was far from timely or reassuring. Since moving in, I’ve continued to uncover more problems: Poor concrete and driveway work More bad masonry Fence quality that is clearly subpar Scratched bathroom tiles that somehow passed inspection Sloppy indoor painting Missing roof flashing in at least one section Windows that were poorly installed, raising concerns about future insulation and efficiency issues with the double-pane glass These aren't just minor annoyances—they’re serious quality control problems that shouldn’t exist in a home costing several hundred thousand dollars. If I wanted to continue the list, I could, but these alone are enough to give any prospective buyer serious pause. Buying a home should be exciting. Instead, it’s been an ongoing battle to get the basics done right. I expected better from a national builder like Lennar. ... More

Just to be honest , I won’t recommend Lennar homes to no body My bad experience was really bad . after 2 months moved in , grass never was set it on , I called & called to warranty department and not answer I was told that 10 days after moved you will have your grass set ,but that is not true . funny is all the houses sold out has grass already and I am still waiting on it..

It has been nothing short of a nightmare! We hired a inspector who found 98 pages of work that was not done properly and reused damaged items such as doors and appliance,Every issue is being addressed slowly and costing us time and taking away the enjoyment of our new home,We have repairs daily!!! This is a brand new home and it should no be like this!!! We live on a construction site that some day we hope to call home.If we knew it was going to be like this we would have moved else where.SO SAD!

poor quality things instal in the house. like bathroom, and no basic feature in house like towel hanger, bathrrom glass door and many more.never recommend to anyone to buy from lennar

Overall everything was going well. Until we handed over our down payment. Then it felt like pulling my teeth to get any questions answered by the Lennar staff. Their mortgage company was the same way. They were great till closing day. Then it felt like pulling teeth to get anything answered. Then out loan was sold off to another company and Lennar failed on multiple occasions to transfer the payment amounts and allocations properly. Our home has many cracks in the paint and lots of cut corners throughout the house that weren’t noticed in the inspection prior to. Many wholes in the drywall that just got patched over during building and not properly fixed. Overall not a good experience at all. Would not buy from Lennar ever again. ... More

My experience with Lennar was not great at all. Yes we got a lot of incentives but communication was horrible. They were not up front about what came with the home, the sales representative lied to us about anything and everything. Keep in mind that this is my first time buying a home. It was supposed to be a smooth process and one of the happiest moments of our lives but we felt robbed from that moment. Not only that they would not communicate with my realtor at all. Just when dates were pushed for walkthroughs which were changed at least 5 times. Overall communication was terrible with Lennar. Would I buy a second home with Lennar absolutely not. ... More

Within 3 months of moving in, these were the issues with my home: 1. Broken heater due to faulty part 2. 3rd floor bathroom clogged 3. Broken water heater 4. Unfinished door handle for bathroom 5. Leaking kitchen sink 6. Gaps in stair wood 7. Unfinished/imperfections in painting 8. Big scratch on owners suite bathroom countertop Very disappointing.