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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21558 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

The service of the seller is great

  • Diana P.
  • Verified HomeBuyer
  • September 27, 2021
  • Clarksburg, MD

The service of the seller Lucas was great, his communication and services was really good, he always communicated everything and keep posted any changes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Im not sure you are requiesting the correct information from the right person. I DON't LIVE @ 70

  • Lafershire W.
  • Verified HomeBuyer
  • September 27, 2021
  • Groveland, FL

THAT IS THE WRONG LOT NUMBER! There are Corona bottle tops im my shower drain. How did that happen? Builders drinking while building? Maybe that is the reason there are so many issues here. Garage foundation messed up. Come fix that before my house cracks in half

Lennar responded:
Hi Lafershire, thank you for taking time to write this review. Cherry Lake 70 identifies the Community where your home is located, not the homesite number. We are sorry for the confusion this caused. We are extremely disappointed to hear about the bottle caps you discovered in your shower drain. If you could please send us a message at corporatecustomercare@lennar.com, we will have the appropriate team address. Thank you. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

"Everything is included" that slogan is really true. I was really surprised, when I viewed the models, I was pretty much viewing my home, when I walked into my new home

  • Hope G.
  • Verified HomeBuyer
  • September 26, 2021
  • Sun City Center, FL

If you were lucky enough to have Peter W. as your loan officer. He was absolutely fantastic. Very professional!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best experience

  • Misael M.
  • Verified HomeBuyer
  • September 25, 2021
  • Zephyrhills, FL

The buying process was good, but after the purchase we have some situations with the house, the dishwasher, the cabinets and some more, after 5 months nobody do anything.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar Mortgage Ruins The Experience

  • Jason C.
  • Verified HomeBuyer
  • September 24, 2021
  • Littleton, CO

Sales staff, construction manager and warranty rep have been great. Lennar Mortgage is the worst home finance company I've ever worked with...and I work in real estate so I've seen A LOT for comparison. Trust me, their incentive to use them isn't worth the hassle. The time I spent using them cost me hours I could have used to make 3x the dollar amount they offered via incentives. When they were "Eagle Home Mortgage" their service was top notch, that has drastically changed. Hands down, this was the most disorganized, apathetic and unprofessional team I have EVER had the displeasure of ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - Good experience and good service quality.

  • Yuvraj S.
  • Verified HomeBuyer
  • September 24, 2021
  • Chula Vista, CA

Good experience and good service quality.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Really thought it would be my forever home!

  • Anonymous
  • Verified HomeBuyer
  • September 23, 2021
  • Elizabeth, CO

Would love to write a great review but have had issues with neighbors regarding fencing and a huge parking problem! Also was not informed about a terrible drainage problem!! Very discouraged but do have some nice neighbors who have been very sympathetic and supportive.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Very smooth transition between selling current home into our

  • Shayla P.
  • Verified HomeBuyer
  • September 23, 2021
  • Milwaukie, OR

Very smooth transition between selling current home into our new lannar home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Not a great experience overall.

  • Shanna D.
  • Verified HomeBuyer
  • September 23, 2021
  • Chandler, AZ

Not a great experience overall.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - The refrigerator and dishwasher were faulty by design

  • Saad H.
  • Verified HomeBuyer
  • September 23, 2021
  • Zionsville, IN

The refrigerator and dishwasher were faulty by design

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Mortgage company

  • David P.
  • Verified HomeBuyer
  • September 23, 2021
  • Littleton, CO

The home we purchased was one of the model homes. We are very pleased with our home. It was Lennar mortgage company that gave us so much grief.

Lennar responded:
Hi David, thank you for this review. We are sorry to hear about the issues you faced with mortgage during your buying process. Please reach out to us at corporatecustomercare@lennar.com, if there is anything we can do to help. - Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 5

My home warranty rep terry

  • Moses B.
  • Verified HomeBuyer
  • September 23, 2021
  • Forney, TX

Good first home. Materials and workmanship isn’t the best but they are responsive to warranty issues, at least my rep is “terry”. Lennar sell a lot of homes so the cool “first home buyers” feel isn’t really there. They’re detached and focused on selling not really how i hoped . But terry helps. So does standing up for yourself when lennar people think they know what’s better for you. They work for you. Treat them that way, because you won’t really get a lot of personality from them. Overall good experience.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

The superintendent was very helpful and answered all of the questions we had.

  • Coltman F.
  • Verified HomeBuyer
  • September 23, 2021
  • Summerville, SC

The builder was great they did great work and were very helpful. But the Lennar lender was terrible they always give us the runaround they never answer the phone and when we ask questions they gave me bad answers or wrong ones. We went through three different agents and at the end of everything two weeks before we were to close on our house they said there could be a chance we can’t go to closing and get the house and they didn’t know why they said sometimes ( it just happens).

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Lennar - Poor workmanshipFull disclosure not evident

  • Jacob B.
  • Verified HomeBuyer
  • September 23, 2021
  • Myrtle Beach, SC

Poor workmanship Full disclosure not evident

Lennar responded:
Hi Jacob, thank you for taking time to write a review. We would like to apologize for any disappointment you experienced with the workmanship in your new home. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Did what they needed to do to make thing right

  • Kadeem A.
  • Verified HomeBuyer
  • September 23, 2021
  • Ruskin, FL

Did what they needed to do to make thing right

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Frist time buyer experience was extremely stressful.

  • Latasha K.
  • Verified HomeBuyer
  • September 23, 2021
  • Ennis, TX

Frist time buyer experience was extremely stressful. I felt like I was being bullied for using my own Lender which I had stressed using from the beginning. Hone feels like it was just thrown together. I've already had to tighten up cabinets, toilet paper rack fell off, had to purchase extra power for garage, no gutters included so rain just runs o to porch, super small garage.

Lennar responded:
Hi Latasha, thank you sharing your experience with us. We would like to apologize for the added stress you mentioned through the buying process and subsequent items that needed attention after closing. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 4

Lennar - It's frustrating that the subs try to shortcut things and it

  • Sonya S.
  • Verified HomeBuyer
  • September 23, 2021
  • Algonquin, IL

It's frustrating that the subs try to shortcut things and it reflects on Lennar; do it right the first time!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - No home is going to be without some craftsmanship issues after

  • Billy S.
  • Verified HomeBuyer
  • September 23, 2021
  • Port Charlotte, FL

No home is going to be without some craftsmanship issues after completing. We have been pleased with builder attention and response, and correction of same.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Thank you -Agents

  • Nelsen C.
  • Verified HomeBuyer
  • September 23, 2021
  • Fort Pierce, FL

Easiest home buying experience thus far. I love lennar all in one service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - If I ever bought another home, it would be with this builder

  • Annette R.
  • Verified HomeBuyer
  • September 23, 2021
  • Fishers, IN

If I ever bought another home, it would be with this builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - professional, transparent, trustworthy and caring.

  • Philiph N.
  • Verified HomeBuyer
  • September 22, 2021
  • Fridley, MN

professional, transparent, trustworthy and caring.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar was easy to work with

  • Matt C.
  • Verified HomeBuyer
  • September 22, 2021
  • Aubrey, TX

Lennar was easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying a Home SHOULD be a Happy Experience

  • Jacqueline B.
  • Verified HomeBuyer
  • September 22, 2021
  • Summerville, SC

The overall quality of the workmanship and warranty repairs are a joke. Dealing with the constant repairs and all too familiar "no call no shows" are a full time job. I've lost count of the number of repair tickets I submitted and I've burned through all of my vacation time rescheduling appointments because it is almost guaranteed that there's going to be a no show. I regret this purchase and I will never purchase another Lennar.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Not enough attention to detail Calling about problems no follow

  • Linda W.
  • Verified HomeBuyer
  • September 22, 2021
  • Durham, NC

Not enough attention to detail Calling about problems no follow through.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - I was told the Community Activities Center would be ready to

  • Anonymous
  • Verified HomeBuyer
  • September 22, 2021
  • Punta Gorda, FL

I was told the Community Activities Center would be ready to open in late 2021 and would be like National, I now hear they may not be identical and the opening has now been moved to the 3rd quarter of 2022. That's a big miss

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

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