Lennar Reviews

TERRIBLE responsiveness to issues. Would have been really screwed had we not hired an external inspector. More workmanship errors and cut corners very apparent longer we are in there, and Lennar is VERY unresponsive and slow to these issues. I will NEVER buy from Lennar again

Do not buy from Lennar

We bought a home here and there were few items reported for repair 4 months ago. Have chased both builder and onsite manager and no response so far. Would never buy home from Lennar in future.

our house AC flooded 2 months after moving in. It was a horrible experience and hardly anyone helped us get things resolved until the Regional Manager stepped in. Ken did an incredible job but all other employees of Lennar that I talked to seemed uninterested and negligent while our home was flooded.

After possession of the house, toilets flooded due to main pipe outside the street, and lennar was not helpful in fixing the problem or cleaning the mass inside the house

Run! Terrible experience. All around terrible. From workmanship to responsiveness. I wish no stars were aption.

Very disappointed with everyone involved from sales person to contractors and everyone in between. Once purchased issues are addressed in a very poor and unconcerned matter. Told not to except perfect in this new home build take what I got even though I paid full asking price. Never recommend Lennar to anyone ever

THE WORTH EXPERIENCE IVE EVER HAD WON'T BUY FROM LENNAR

Very poor workmanship and quality of materials. Poor response times. Still waiting for some items in home to be fixed. Would NOT recommend Lennar homes. Very disappointed and wished I had gone elsewhere to buy.

Be prepared for worst case scenario and having to go make repetitive inquiries on progress of your home and repairs. READ the fine print as everything comes back to what is best for Lennar not the customer.

Lennar is awful to work with. They blatantly ignore their own contract language. You need to stay on them for every single issue or they will ignore you and do terrible work.

I went with an outside lender because they had a more competitive interest rate, which Lennar allows you to do. My original close date was 2/19. Due to a snow storm in Texas (A FEMA declared disaster) we were pushed to the following week 2/26. The appraisal company (hired by my Lender) was rescheduled for 2/23. The appraiser called to have the house be open and that they were on their way. They no showed. I couldn’t close on 2/26. This is where Lennar gets extremely unethical. Lennar tells me since I am “out of contract” at this point, that they are going to raise the purchase price of the home by $50,000. Mind you, it does not say in the contract 1. Where I am “out of contract” and 2. That they can increase the purchase price of the home. It does say if it is the Buyer’s default and buyer can’t close on time that they will charge $100/day until the home is closed on and 5% of the purchase price. (Mind you this is not $50,000). I met with the Lennar supervisor in my community (Maria R.) that has led me through the building/buying process starting back 7 months ago (Aug. ‘20) I expressed my concerns. She cried because she is ashamed of the company she works for. I also pointed out the core values of Lennar... they claim on their website they are of “Integrity, Value, Quality.” What is happening to me is complete LACK of Integrity. A falsehood of what they claim as a core value. An upper level manager (Edgar) gets back to me the next day and offers instead of 50,000$ increase, a 10,000$ increase. He says he can terminate my contract at anytime (which is true in the contract) and told me he can put my house on the market if I don’t take the 10,000$ increase. This occurred with no empathy expressed or willing to work with me due to the FEMA declared disaster snow storm. At this point, I have moved out of my apartment, I’m living with my parents. I have all of my belongings in storage. I have also been proactive through my whole building process. I put $1,000 for a down payment in good faith knowing I am serious about purchasing my home. I also wrote scriptures on the 2x4’s. I have been emotionally invested in my home. It is of very poor business practice for Lennar to handle my situation this way. A terrible experience for a first time home buyer. A true disappointment and total disgrace. It is clear Lennar is in it for the monetary gain only, not abiding by their core values whatsoever. I have let my colleagues, friends and family know of my poor and wrong experience with Lennar I will continue to share this awful experience on other social media platforms and review sites. ... More

We don’t have good experience with Lennar and will not refer any one

From beginning to end Lennar made it difficult throughout the process. If I needed something done, it was always my responsibility to reach out and ask a Lennar member to complete the task. Poor workmanship across all household items has forced us to see the warranty department no less than 12 times and counting. The work was rushed and it shows.

One of the WORST!!!!! Never ever will purchase a home from Lennar!

Please make sure things are completed at your home before closing. otherwise, you keep contacting them to fix the issues at home after closing.

5 month old hone with at least 10 unanswered tickets in queue. Water seeping through guest bath floor, havent heard from anyone. Closing was moved at last minute and blue tape items never fixed. Have not heard from anyone!! Never again..

Employees or subs contractors could care less if the quality of there work. Framers we’re great though. I had pee bottles around the house from employees, valves were crooked, there is giant cracks in the ceiling, a can light fixture fell down when we had a family get together and one employee left the door open to the home when it was -10 degrees out side. I would never build with this company again. Very frustrating!

Absolutely the worst. We’ve lived in our new home for 4 months and the entire house is a disaster. I’ve had dozens of work orders through the warranty. Most of the items were repaired poorly but many of them haven’t been fixed at all. As I type this I have 2 windows that need replaced, over 200 drywall patches that need to be sanded and painted, over 20 cracked floor boards, and a completely sanded staircase with No stain available to fix it. These are just a few of the issues off the top of my head. Every issue I’ve listed has had well over the 60 days lennar has to fix them. The homebuying experience was no joy either. The lennar realtor sent us the wrong contract and included features list, which we signed and went under contract with. Only to find out we didn’t have all the included items, like a refrigerator. When we asked he said he sent us the wrong contract and he would gladly sell our house to someone else if we wanted to continue trying to get the things promised to us in our contract. So we were forced to buy a new $3000 refrigerator on our own, even though our contract stated we’d get one from lennar. The experience with lennar is so bad that we’ve decided to move. Unfortunately we are stuck here until lennar finishes fixing everything. Every day that goes buy a potential buyer is missed. ... More

This is my first Lennar home and I love the layout and everything included concept. However, the company lacks the quality of work. They pushed to close on a home that was not ready. It’s been 4 months and my house is a mess. Problems with the house includes tearing out 14 feet of drywall, texture of the walls are terrible, mold in my downstairs bedroom that requires remediation, upstairs bathroom pan was loose and the pan was defective so they had to cut drywall from my garage to fix and replace the pan. The lanai and garage foundation has chunks of concrete chipped and missing. The banding on the exterior of the house and pavers still needs to be fixed and replace. I don’t expect a perfect house but everyone that has walked in it are shocked that it’s even a brand new home. Recently, i had to deal with the rudest customer care rep who barged into my home, banging on my walls to let me know that the blue tape on my wall is standard texture. I had to ask him to leave because he was irate. when he left my kids said that he had anger management. That is totally in acceptable to act like that regardless if you have a bad day or not. If anyone wants to see pictures or take a look at my home I would be happy to share. Example of how time consuming repairs are handled… plumbers comes to remove hardware on my sink, mirror guy remove mirror, granite guy install, plumbing reinstall and mirror guy puts my mirror up. Every job that is done requires a minimal of 6 appointments to inspect, remove and repair. unfortunately, not all contractors come on the same day with different issues in the home and it leads to weeks and months. The carpet in my house looks very worn, stained and dirty with everyone coming in and out. If things were done correctly in the first place, we wouldn’t have to fight for them to come back and properly do the job right. ... More

Lennar mortgage was a hot mess. Will never use them again. Love my home but the workmanship was not up to what Lennar says their standards are. Horrible trim, drywall and painting. Door going to garage from inside the house installed crooked, light switches are not consistent throughout the house, clogged drains and broken tiles that had to be fixed after closing. They are at your beckon call until closing and then they are too busy to get back to you. It’s more about quality than quality for them. Just a few changes and attention to details could make a huge difference. Very disappointing because we love their floor plans. ... More

We closed in march and still don't have punch list completed. We are in process of having a GC provide a quote and seek legal counsel to proceed.

Two days after we moved in, we found the bottom of our kitchen cabinets were wet. We contacted Lennar right away and they left us without water for 24 hours and drilled through the concrete to find the leak. Three weeks later, it turned out there was another leak which was the result of an unconnected AC pipe from the second floor, flooding the kitchen for a month. Lennar only blamed their contractor, Bayonet Plumbing, the entire time. 30+ people came in and out of our brand-new home for a month, leaving us impossible to stay home due to the construction in the kitchen.

I would not recommend this builder. Many many issues with my home. Had a very bad experience.

Not happy with quality of materials used for construction and not completely finished the home while closed. Promises made while buying the home is not fulfilled yet