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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17753 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17753 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

Terrible workmanship/build quality

  • Anonymous
  • Verified HomeBuyer
  • June 06, 2023
  • Commerce City, CO

The quality of home is one of the worst new builds I have ever seen. Lvp floors are not level all over the house and feel extremely hollow because they are floating floors. They make noises with every step and are really loud. Drywall is bowed all over the place, baseboards are also bowed all over the place, counter top island is also crooked and not straight, paint job is terrible and sticking and peeling everywhere, paint and drywallis cracking in every window, the paint is not smooth and feels like sandpaper, touch up paint is a completely different color being used in the house when they ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

You get a yard when we decide - not when we promise

  • Michael B.
  • Verified HomeBuyer
  • June 06, 2023
  • Blaine, MN

If you close in spring done expect your yard to be graded, your sprinklers to go in, or to see your sod anytime soon. I was PROMISED I was first on the list when that came. That was in April. It’s 90 degrees in June and I continue to look at a mound of dirt, weed bushes up to my chest, and ricks where my grass should be. It’s a joke. Don’t give them a dollar if you ever want service from Lennar. I avoided writing this review, but they kept asking for one. So, here we are.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Javier made the experience very stressful and unpleasantful

  • Naresh Kumar A.
  • Verified HomeBuyer
  • June 02, 2023
  • Ontario, CA

Javier from Lennar Loan processing has created a very stressful and not pleasant at all. The loan processing and interest rates were delayed and once we were pushed to the corner , they didnt leave us any option but to take the loan. He misguided us when we had an option to go with the private lender.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst ever never buy from them

  • Douglas N.
  • Verified HomeBuyer
  • May 30, 2023
  • Saint Cloud, FL

All I can say is don’t buy a home from these guys.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Quality

  • Mark Y.
  • Verified HomeBuyer
  • May 16, 2023
  • Foley, AL

This is the worst concrete job we have ever had on a new home. When we closed on this house we addressed the crack on the top of our driveway to the supervisor he said he would put another cut into the concrete where the crack is and just made it look worse. We have contacted several contractors and they even said this is the worse concrete job they have ever saw. In time that crack will just keep chipping away they said which it already is and we only have been closed for less than 2 months. I tried to put a warranty call in and they said they would open a case I had to call twice ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor grading and Construction quality

  • Shyamsunder Reddy J.
  • Verified HomeBuyer
  • May 16, 2023
  • Charlotte, NC

I had a bad experience with Lennar throughout the construction process and even after completing the house construction. Construction manager was terrible, he does not care about what you are saying, even he does not listen to you. Whatever you say he simply says that is what it is. I wanted to go for the prepurchase inspection and asked the construction manager several times that was everything ready, he said yes every time but, on the inspection, day we noticed water meter did not get installed and house was messy everywhere, toilets were messy I concerned about it several times, but ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

No end in site! Buyers BEWARE!

  • Leeanna J.
  • Verified HomeBuyer
  • May 15, 2023
  • Land O' Lakes, FL

This has been a nightmare. I moved my whole life across country only to have non stop repairs, I have to fight for on a daily basis. The quality and workmanship is non existence. Cheap and shotty work. I have spent more money of my own to correct all my issues. I would not recommend this builder. You have to stay on everyone as warranty does not respond. I had to go hirer up and threaten social media just to get some repairs handled. All I do is cry anymore. I made a HUGE mistake buying a Lennar home.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Negative experience overall

  • Sandra R.
  • Verified HomeBuyer
  • May 09, 2023
  • Ave Maria, FL

So many issues to fix. They forced me to close on the unit even though it wasn’t ready! Lennar kept my money since November!! The closing took place in February! I still have open tickets that haven’t been resolved. Not happy. Plus I was promised pools, restaurant, gym. Nothing had been built !! No Pool for us to use and it’s summer already. Terrible. Of course we are pushing full Maintenance:

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nightmare with Lennar

  • Richard R.
  • Verified HomeBuyer
  • May 09, 2023
  • Seguin, TX

I would never in my life recommend buying a home with Lennar to my worst enemy. From the sales rep, Orin, being so uniformative and having horrible communication. I actually lost out on the same house I purchased that couldve been $20,000 less but in the middle of signing and trying to pay earnest money Orin stopped responding and we lost the house. I've never even met the "man" in person. We were never told about the ONLY 20ft of grass and found out on our final walk through with no option to add more. Next headache I suffered was Natasha W in the loan or mortgage side. Absolutely repulsive ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Only thing guaranteed is a headache

  • Bryan P.
  • Verified HomeBuyer
  • May 01, 2023
  • Las Vegas, NV

I would advise people look to other builders. Lennar is a joke, the salesman destroyed any hope I had and refused to meet us. When we closed I basically demanded he not show up to hand us our keys. The construction manager is nice as hell and very responsible but always running around having to put out fires from the crappy work these subcontractors do! If you see a Lennar sign… keep driving! Don’t stop and look and end up loving the area and home… because dealing with these clowns is not worth it.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyers BE AWARE

  • Leatrice P.
  • Verified HomeBuyer
  • May 01, 2023
  • Sun City Center, FL

I closed on my home in Feb 2023. Prior to closing, I found items in one of the closets. This is a new build, no one should have left anything in one of my closets! A few weeks later, I had a sewer backup in my half bath that saturated half of my livingroom. The issue was baby wipes that were flushed. When I took photos of the items in my closet, there was a pack of baby wipes with the items. This happened over a month ago and I'm STILL trying to get this situation taken care of. That's just one issue....it takes forever to get things done (punchlist) that were supposed to be completed prior ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Total nightmare dealing with Lennar!

  • Wray S.
  • Verified HomeBuyer
  • April 26, 2023
  • Zephyrhills, FL

The whole experience with Lennar has been a nightmare. Dealing with the construction manager and his boss was a horrible experience. On the first walk through we used 2 rolls of blue tape for the discrepancies. Then things went downhill from there! The tile was messed up in both bathrooms shower areas, with a long list of other issues. Then 10 days later, I went back to do the walk through to close on the house and there had not been 1 thing done to correct the issues. There was drywall issues, paint issues, concrete issues, then paint issues on the outside of the house, roof issues, then ...

Lennar responded:
Hi, thank you for this detailed review. We apologize for the poor experience you have faced with your new home. I have forwarded this to your division's leadership for follow up, if you have any further details you would like to share with us, please send us an email to LennarCares@Lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

No trust

  • Denise S.
  • Verified HomeBuyer
  • April 25, 2023
  • Johnstown, CO

The first wind storm the shingles are flying off the roof. The refrigerator that came with the house has a box cutter gash down the handle two big scratches on the left side on the right side. It doesn’t make ice and it sounds like it’s a car parked outside of my house all night. Lenar says they are not responsible and Frigidaire says they’re not responsible. The house came with ring security system. All of it installed upside down on every door. The window coverings put up very poorly. Someone can see in my bathroom window easily. The garage door has a dent and it does not lock.Sad

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible quality home. Home has lots of issues. It was a very rushed job that lacks quality.

  • Denise M.
  • Verified HomeBuyer
  • April 25, 2023
  • Baytown, TX

Do NOT buy from Lennar!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very bad

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2023
  • Erie, CO

Very bad I have no word to explain!!!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

New home experience

  • Robert G.
  • Verified HomeBuyer
  • April 19, 2023
  • Punta Gorda, FL

The workmanship is the worst I have ever seen. The follow up is almost nonexistent. Customer service is slower than slow. It takes for ever just to get a return call.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

It really sucked very bad

  • Kenneth A.
  • Verified HomeBuyer
  • April 19, 2023
  • San Antonio, TX

It really sucked very bad. Call corporate to find out why

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

New home experience

  • Kelly I.
  • Verified HomeBuyer
  • April 18, 2023
  • Naples, FL

Items in the home were removed without my knowledge, and when I questioned it after purchasing, I was told that they were removed. No one follows up after money is transferred .

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor communication, construction process and overall poor quality finished home

  • Roland C.
  • Verified HomeBuyer
  • April 18, 2023
  • Lakewood Ranch, FL

Buyer beware of what you are getting into with Lennar at Lorraine Lakes. Poor communication from Bobbi the sales agent, a terrible experience with Fernando the "construction manager" and deception from both individuals when it came to the closing issues on our new $700k+ home. It is our dream home in our dream neighborhood. But we never dreamed we would have such a poor experience buying a home this expensive. 6 weeks after closing, we are still awaiting resolution on issues that were identified at our walkthru and were supposed to have been fixed within 24 hours of closing. Our ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Will never buy a Lennar home again

  • Kathy M.
  • Verified HomeBuyer
  • April 18, 2023
  • Fountain Valley, CA

Poor quality workmanship throughout our entire house and poor communication and followup. We moved in almost 2 months ago and some issues still have not been fixed/worked on. Will never recommend a Lennar home to anyone.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad Management

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2023
  • Fresno, CA

This house is nothing but issues from the beginning. I would never ever ask anyone to buy a home with Lennar again. Just bad communication with everything and cheap product.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

DO NOT BUY LENNAR

  • Johanna S.
  • Verified HomeBuyer
  • April 18, 2023
  • Tampa, FL

Craftsmanship was horrible. We were so depressed with the process. The finishing work is terrible, cabinets crooked, floors not done well, paint everywhere, windows mismatched and low quality, fixtures not installed right. Cheap, cheap, cheap. I do not know how you can increase prices and decrease quality. It’s very sad but everyone should be warned

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer'sreview

  • Anonymous
  • Verified HomeBuyer
  • April 12, 2023
  • New Braunfels, TX

Once they hook you into buying you are no longer important. Our concerns are placed on the back burner. Been waiting 6 wks. for weeds to be cut and grass to be planted. House looks like a jungle outside. Even had a snake show up. Sprinkler has been on and never shut off .6 wks. and still receiving guests to a rocky and weedy front yard.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Hurried to complete. No attention to detail

  • Karen A Borowitz Trustee of the B.
  • Verified HomeBuyer
  • April 11, 2023
  • Dayton, NV

Stucco not applied correctly. They were in a hurry and it is now peeling off the house. Front yard graded in the freeze. Is now lumpy and undermined with roof runoff and needs to be completely redone.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very Poor Quality Work on Land Scape

  • Kelly V.
  • Verified HomeBuyer
  • April 11, 2023
  • New Braunfels, TX

Don’t buy a Lennar Home if you expect to receive a nice yard to go with it!!!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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