
Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18765 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Not a reliable builder to depend on for one’s dream home
- Rama M.
- Verified HomeBuyer
- March 24, 2020
- Charlotte, NC
Not a realizable builder to construct your dream home. Lennar is not responsive and still there are preclosig items pending even after 5 months of closing .
Lennar responded:
Hi Rama, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the outstanding issues you mentioned. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - Terrible sales staff and also construction managers that don’t
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Winter Garden, FL
Terrible sales staff and also construction managers that don’t value customers opinion and only are concerned about closing the house despite apparent issues and corners being cut.
Lennar responded:
Thank you for sharing your comments about our sales and construction teams. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 2
Awful experience purchasing.
- Robert L.
- Verified HomeBuyer
- March 17, 2020
- Manhattan, IL
Awful experience from the rushed closing to dealing with their financing. We almost walked away. Ask around the developments prior to putting down a deposit.
Lennar responded:
Thank you for taking the time to share your comments with us. I'm sorry to hear you ran into some difficulties during closing. I would like to review your sales experience further and have management address the situation. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Not worth the hassle
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Joliet, IL
I love they layout of this home, exactly what I dreamed of. Everything else is awful. The quality, materials and workmanship is beyond terrible. Problems with every square inch! Looking into a lawsuit at this time.
Lennar responded:
Thank you for your comments about the workmanship in your new home. We are sorry to hear that you did not have a good experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
Lack of communication
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Gold Canyon, AZ
Not so much a pleasant experience. Communication with sales rep was non existent, but called only when they needed something done on their end. Construction manager rushed us through our walkthrough and didn’t let us talk about the cosmetic issues we found and even insulted my wife calling her picky.
Lennar responded:
Thank you for your feedback. We are sorry for the difficulties you described with your sales rep and construction manager. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
2nd Rate Workmanship w/UNACCEPTABLE Customer Service
- Anonymous
- Verified HomeBuyer
- March 04, 2020
- Boynton Beach, FL
Straight to the point 1. POOR Communication 2. 2nd rate workmanship (sloppy work, stain where there shouldn't be, carpet not tacked down properly and cut short of baseboards, clean your house before you move in paint, dust, and caulking everywhere. Be the person who points out every tiny little thing, if you don't you will spend months trying to get it corrected. 3. ZERO follow through on walk thru issues (6 months and I still have blue tape and work not complete) If it wasn't for my continuous follow-up nothing would have gotten done. As a first time homebuyer shocked at the lack of ...
Lennar responded:
Thank you for your feedback about your home. We are sorry to hear about the various difficulties you described. We hope your items have been addressed, but please email us at corporatecustomercare@lennar.com if there are any outstanding items and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Terrible Quality
- Caitlyn M.
- Verified HomeBuyer
- March 04, 2020
- Riverview, FL
Lennar focuses on quantity rather than quality! I moved in my new home in September and have had nothing but issues! I would never recommend a Lennar home to anyone.
Lennar responded:
Hi Caitlyn, thank you for your feedback about your home. We are sorry to hear about the issues you described and we hope things have improved. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 4
Very disappointed
- Nelson 2.
- Verified HomeBuyer
- February 26, 2020
- Lakewood Ranch, FL
Lennare has repeatedly dropped the ball. They have not done anything that told us they would do when we bought. We closed in good faith, because they agreed to to fix avery long list of problems with our home. They have made excusses, take short cuts, tried to misslead us. Overall I have no trust or confidence that they do business with honor. I would never recomend them to anyone!
Lennar responded:
Hi Jeffrey, thank you for your feedback about your experience. We are sorry to hear about these difficulties and we truly hope things have improved. Please send us a message at corporatecustomercare@lennar.com if there are any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Home
- Jean H.
- Verified HomeBuyer
- January 26, 2020
- Orlando, FL
Home was promised in March. It was not delivered unitl the end of May. At the end of the quarter ( so it would look good on financials). A week prior to closing, we completed the home walk with lennar rep. 3 full pages of damaged items, inop equipment, broken tub and tile. Day of closing (7 days later) nothing was done. Some Repairs were done but here we are 8 months later, im still waiting for the last 4 items to be completed. NO SENSE OF URGENCY SINCE THEY ALREADY HAVE MY MONEY!
Lennar responded:
Hi Jean, thank you for sharing your feedback with us. We apologize for the quality issues and closing delay you experienced. Please send us a note at corporatecustomercare@lennar.com with any outstanding issues and we will follow up with management for you. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
We’re still waiting for our 30 walk though and we moved to our home in May!
- Kristoffer S.
- Verified HomeBuyer
- November 25, 2019
- Phoenix, AZ
Lots of our concern were not address and still waiting for answer
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
No focus on quality
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Gambrills, MD
Quality is lacking from product to people at Lennar. They rush you to sign documents without explaining what you are getting that differs from the model. The sales people are rude and will tell you whatever they need to in order to get you in the house. This company and its people have no integrity.
Lennar responded:
Thank you for sharing your comments about your experience. We are sorry to hear about the difficulties you had. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Poor!!
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Woodbury, MN
Poor timeliness when responding to issues. Poor communication with new homebuyers. Delay in getting all issues fixed/completed. Overall, would not recommend!
Lennar responded:
Thank you for your comments. We are sorry to hear about the difficulties you have had. Please feel free to send a message with any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Horrible home buying experience
- Camilo L.
- Verified HomeBuyer
- July 25, 2019
- Doral, FL
Instead of being an exciting process, it was a headache due to lack of professionalism and business ethics. I had to get my attorneys involved that cost my an arm and a leg. I do not recommend doing business with Lennar. And everyone in my condo went through similar experiences and have the worst reviews about their experience too. Reading reviews on their social media will give you a better flavor of how unethical they are.
Lennar responded:
Hi Camilo, thank you for sharing your comments with us. We are sorry to hear about your experience. Please let us know if there are any outstanding items that we can address for you. Our email is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - There was dishonesty from salesman and lenders
- Sonia M.
- Verified HomeBuyer
- July 19, 2019
- Harmans, MD
There was dishonesty from salesman and lenders
Lennar responded:
Hi Sonia, thank you for your feedback. We are sorry you had difficulties with your purchase. Please send any additional details to us at corporatecustomercare@lennar.com, so we can follow-up on this matter. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Poor follow thru after sale
- Gary K.
- Verified HomeBuyer
- July 17, 2019
- Buford, GA
My home wasn’t ready prior to close. They had approximately 30 items on the checklist that needed to be addressed and corrected prior to close. I already sold my other home and needed to move. I had movers lined up to do so after I closed on my Lennar home. They asked me to close even know they were not close to complete and asked me for 3 additional days to finish the items we agreed to that were on my list to close. I should of trusted my better judgment & not close until the work had been completed. I closed & ended up moving into an unfinished incomplete home. They changed builders ...
Lennar responded:
Hi Gary, thank you for bringing these items to our attention. We are sorry for the difficulties you experienced. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Disappointed
- Nakita H.
- Verified HomeBuyer
- July 17, 2019
- Wimauma, FL
I feel the homes finishing was rushed and small important details overlooked and the KNOWOLOGY group is the worst. Slim to no response to resolve issues and lack of info and guidance
Lennar responded:
Hi Nakita, thank you for sharing your feedback about your experience. We're sorry to hear about these difficulties. Please send any outstanding items to corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Look elsewhere.
- Anonymous
- Verified HomeBuyer
- July 16, 2019
- Tampa, FL
Look elsewhere.
Lennar responded:
Thank you for your feedback. Please feel free to contact us at corporatecustomercare@lennar.com with any items outstanding, so we can review and follow-up. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
I would re consider after all said and done
- Anonymous
- Verified HomeBuyer
- July 12, 2019
- Laurel, MD
After the reviews, service went down the drain.
Lennar responded:
Thank you for your feedback. We're sorry to hear about the service you've received. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up and review them for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Poor customer service
- Laura W.
- Verified HomeBuyer
- June 19, 2019
- Elizabeth, CO
The team was great before the purchase of my home . After I moved in I have had multiple issues which are not addressed in a timely fashion . The quality of the work is poor and after being in my home for 4 months still have issues.
Lennar responded:
Thank you for your feedback about your new home, Laura Ann. Will you please send a message to us at corporatecustomercare@lennar.com with any outstanding issues? We would like to review and follow-up for you.
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Lennar home buying experience
- Elena Maria C.
- Verified HomeBuyer
- September 30, 2025
- Stockton, CA
Lennar dropped the ball so many times during my home purchase. To start the real estate agent lacked communication which made us lose the original home we wanted. Then the home later fell out of escrow so we asked to bid on it again. Lennar took 5 full days to respond and tell us they sold the home again! We lost it a second time. Then On the home inspection walk through we pointed out numerous deficiencies that were noted and supposed to be fixed by the close of escrow which was 1 week later. The day before escrow close we had our final walk through and NONE of the issues had even began ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
NEVER BUY FROM LENNAR
- Lisa K.
- Verified HomeBuyer
- September 23, 2025
- Converse, TX
Lennar is the only affordable builder in San Antonio and they take advantage of that distinction. Lowest quality builder grade materials are used. Construction manager lied three different times that issues identified by third-party inspector were resolved. Later, he couldn't distinguish between main water line or hot/cold water lines. Internet service is mandatory so that builder receives a kickback for every new buyer and it is NOT included in your HOA fees. There is an additional monthly charge. HOA received over $1,000 in closing documents even though no one could explain the ...
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Low quality
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- McCordsville, IN
This is our third brand new home and we’ve been consistently disappointed with the quality of the Lennar home. Cheap carpet, no handles on any cabinets, dirty when we moved in, cabinets hung so high that the top shelves are unreachable (we’ve never had cabinets that were placed so oddly high), extremely loud furnace in the middle of the home. Zero stars. Disappointed buyer.
Lennar responded:
We’re sorry to hear that your experience hasn’t met your expectations. We know how important every detail is in making a house feel like home. If you have any warrantable items, please submit them through your Lennar account so our team can take care of them promptly.
We truly value you as a homeowner and look forward to making your homeownership journey a positive and enjoyable experience.
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Value
- Michael S.
- Verified HomeBuyer
- September 09, 2025
- Las Vegas, NV
Terrible Builder!!! You are just a number. Changed finish products without notification. Used more inexpensive and cheaper materials. Numerous examples; 2 foot on center studs in house not 16”, very shorty workmanship. No cold water due to water for complex coming from water tank on mountain, not disclosed! Endless issues. Would NOT recommend Lennar to anyone!
Lennar responded:
Hi Michael, thank you for sharing your detailed review. We are sorry for any issues you have experienced with the quality of your new home, as well as any missing or incomplete finishes. We want to deliver a better customer experience, and not one in which you feel like a number. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Martin
- Martin D.
- Verified HomeBuyer
- September 02, 2025
- Corpus Christi, TX
Had A completely terrible experience due to Moving in 2 Months ahead before I ever even had grass installed. Terrible as far as overall Experience Definitely Started out with a great Experience until I moved in then it was like you purchased we no longer care about you. There's A bunch of Minor things we noticed wrong as time passed, But doesn't matter I already paid. They Take your Money and run instead of making things right I also Have chips in my fence form them getting ground ready for the Sprinkler set up, Contractors left trash in yard also
Lennar responded:
Hi Martin, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Completely unprofessional
- Garrett S.
- Verified HomeBuyer
- August 26, 2025
- San Antonio, TX
The entire process was negative. The salesperson was clueless. The loan officers were unprofessional. The construction manager was helpful. The title person would not return my call. She gave me the wrong cost to closing. I can not recommend Lennar to anyone.
Lennar responded:
Garrett, Thank for your providing your feedback. I am sorry for the negative interactions that you have had with Lennar and we would love to be able to improve. Please reach out to corporatecustomercare@lennar.com so that we can discuss this further. - Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL - Coming soon!
- Athens, GA - Coming soon!
- Atlanta, GA (358)
- Austin, TX (252)
- Bakersfield, CA (58)
- Baltimore, MD (152)
- Birmingham, AL - Coming soon!
- Boise, ID (68)
- Boulder-Longmont, CO (43)
- Brazoria, TX (12)
- Bremerton, WA (50)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX - Coming soon!
- Central Oregon, OR (13)
- Charleston, SC (493)
- Charlotte, NC (607)
- Chattanooga, TN - Coming soon!
- Chicago, IL (336)
- Clarksville, TN - Coming soon!
- Columbia, SC (34)
- Corpus Christi, TX (36)
- Corvallis, OR (14)
- Dallas, TX (806)
- Daytona Beach, FL (43)
- Decatur, AL - Coming soon!
- Denver, CO (582)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (46)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fort Collins-Loveland, CO (41)
- Fort Myers, FL (337)
- Fort Worth, TX (235)
- Fresno, CA (201)
- Gainesville, FL - Coming soon!
- Gary, IN (119)
- Greensboro-Winston-Salem-High Point, NC (15)
- Greenville-Spartanburg, SC (132)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (41)
- Houston, TX (916)
- Huntsville, AL (106)
- Indian River County, FL (18)
- Indianapolis, IN (655)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (159)
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (340)
- Las Vegas, NV (791)
- Los Angeles, CA (135)
- Macon, GA - Coming soon!
- Madison, WI (10)
- Martin-St. Lucie-Okeechobee Counties, FL (88)
- Melbourne, FL (33)
- Merced, CA (16)
- Mercer County, NJ (21)
- Miami-Dade County, FL (126)
- Middlesex County, NJ (71)
- Minneapolis-St. Paul, MN (536)
- Mobile, AL (68)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (28)
- Montgomery, AL - Coming soon!
- Morris County, NJ (46)
- Myrtle Beach, SC (371)
- Naples, FL (234)
- Nashville, TN (212)
- Norfolk-Newport News, VA (53)
- Oakland-Alameda, CA (28)
- Ocala, FL (131)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (11)
- Olympia, WA (14)
- Orange County, CA (177)
- Orlando, FL (660)
- Palm Beach County, FL (60)
- Passaic County, NJ - Coming soon!
- Pensacola, FL (54)
- Philadelphia, NJ (157)
- Phoenix-Mesa, AZ (333)
- Portland-Vancouver, OR (259)
- Provo-Orem, UT (91)
- Punta Gorda, FL (537)
- Raleigh-Durham-Chapel Hill, NC (676)
- Reno, NV (198)
- Richmond-Petersburg, VA (13)
- Riverside-San Bernardino, CA (556)
- Sacramento, CA (175)
- Salem, OR (33)
- Salt Lake City-Ogden, UT (65)
- San Antonio, TX (1001)
- San Diego, CA (254)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (423)
- Savannah, GA (44)
- Seattle-Bellevue, WA (131)
- Sherman-Denison, TX - Coming soon!
- Somerset County, NJ - Coming soon!
- Spokane-Couer d Alene, ID (37)
- Stockton-Lodi, CA (30)
- Sussex, DE (152)
- Tacoma, WA (93)
- Tampa-St. Petersburg, FL (1286)
- Tucson, AZ (44)
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (32)
- Visalia, CA (55)
- Washington, MD (414)
- Wilmington, NC (72)
- Wilmington-Newark, DE (37)
- York, PA (25)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.