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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21881 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21881 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

great quality and affordability

  • Bryan T.
  • Verified Homebuyer
  • October 09, 2021
  • Fontana, CA

Beautiful, affordable homes, with great accessories and modern amenities. We've already helped 2 of our old apartment neighbors find homes here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Love my Lennar Home!

  • Tina J.
  • Verified Homebuyer
  • October 08, 2021
  • Wimauma, FL

Everyday I walk into my new Lennar home, I can’t believe it belongs to me! I feel so blessed to own such a beautiful home! Lennar did an excellent job. Any issues we have had since moving in, the Customer Care department has been amazing! They take care of our issues/concerns right away and do it with a great level of professionalism! I would definitely recommend Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The speed of the build

  • Anthony L.
  • Verified Homebuyer
  • October 08, 2021
  • Plumsted Township, NJ

Sales was polite,sweet,respectful and very helpful . She's still there for us anytime

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

Working with Mike G… he has been friendly, professional and responsive…

  • Margaret M.
  • Verified Homebuyer
  • October 07, 2021
  • Buckeye, AZ

So far so good! Love my new house!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Lennar’s overall service was very good.

  • Joe G.
  • Verified Homebuyer
  • October 07, 2021
  • Henderson, NV

Lennar’s overall service was very good. The follow up after the home purchase by the warranty staff has been outstanding

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Sell you false hopes

  • Rachelle M.
  • Verified Homebuyer
  • October 07, 2021
  • Ruskin, FL

I purchased a new built and was promised during closing if there is any problem we will be out to fix it. A lot of below standards. 2 months in cabinets are falling off and apparently it’s a problem in the entire neighborhood along with drainage issues around the houses. No one wants to properly fix anything of or it takes months to get someone to come out to the house.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Quality is lacking in finished home -also lawn turf and sprinkler

  • Richard H.
  • Verified Homebuyer
  • October 07, 2021
  • Williamsburg, VA

Quality is lacking in finished home -also lawn turf and sprinkler system was not done properly

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - Very good happy with mostly everything workmanship in some areas

  • John P.
  • Verified Homebuyer
  • October 06, 2021
  • Lawrence Township, NJ

Very good happy with mostly everything workmanship in some areas could be better more attention to detail the doors could be better

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Aloha from us,ty good job

  • Manuel F.
  • Verified Homebuyer
  • October 06, 2021
  • Phoenix, AZ

Aloha from us,ty good job

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - I had a great experience with Lennar, and would certainly buy

  • Anonymous
  • Verified Homebuyer
  • October 06, 2021
  • Richmond, TX

I had a great experience with Lennar, and would certainly buy from them again!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Home design is good but cheap quality products/finishes and poor

  • Anonymous
  • Verified Homebuyer
  • October 06, 2021
  • Winter Springs, FL

Home design is good but cheap quality products/finishes and poor workmanship. Response to warranty claims is slow

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Items included with home purchase. Appliances / yard / landscaping / blinds etc..

  • Scott S.
  • Verified Homebuyer
  • October 05, 2021
  • Thornton, CO

Great! Lots of items included with home purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everything's included and how sweet the folks are who work for Lennar.

  • Laura R.
  • Verified Homebuyer
  • October 05, 2021
  • Escondido, CA

Lennar builds homes that are walk-in ready. Their are no hidden costs and everything is included. Other homebuilders charge you for every little thing, Lennar does not do that. They also hire the sweetest staff, from the person who sells you the home to the lender to the inspector to the on site helper person and so forth. You have a 1 year warranty to get anything fixed that you need. It's a bargain when you get solar panels, flooring, recessed lighting, tankless water heater, appliances, and so much more!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing house but lot grading not so good.

  • Steffen F.
  • Verified Homebuyer
  • October 05, 2021
  • Fuquay Varina, NC

My only complaint is the grading of the lot. I paid about 26k for a premium lot with a backyard that is almost unusable. Plus the sides are like valleys of hills to channel water in between the houses.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar stood by their promises!!!

  • Arif R.
  • Verified Homebuyer
  • October 05, 2021
  • Inver Grove Heights, MN

Lennar has done an excellent job completing our home on time with quality materials. The design, materials, quality of work… everything was very high quality. They kept all the promises and took care of all the small out standing things that we have mentioned during final walk through. Lennar followed up on each of those items and provided quality service . Specially Catherine K in sells and Andrew K , the construction manager, ware very capable of doing their job and made us really happy. No wonder why Lennar is one of the leading builder :)

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Helpfulness

  • Santiago F.
  • Verified Homebuyer
  • October 05, 2021
  • San Antonio, TX

Offering a lot of necessary items and quality of construction.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Mark was amazing!!!

  • Wendy L.
  • Verified Homebuyer
  • October 05, 2021
  • Punta Gorda, FL

Beautiful Condo. Mark made the process (and Brooks ) at Babcock Ranch were awesome!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Every step of the home buying process was horrible.

  • Robert L.
  • Verified Homebuyer
  • October 05, 2021
  • Missouri City, TX

Every step of the home buying process was horrible. From the agent, to the contractor and now customer service won’t respond to us for a month. Every single person I come into contact with from this point on I will stir away from Lennar. Between the several realtors and businesses in our realm, we should be able to reach many of your potential customers to insure they do not make the same mistake we did by choosing Lennar as our home builder.

Lennar responded:
Hi Robert, thank you for the review. We are sorry to hear about the frustrations you have experienced from the buying process through the delays with customer care and communication. If you have any items requiring attention, please do not hesitate to reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The price of the home is a was higher than I wanted to spend

  • Natalie T.
  • Verified Homebuyer
  • October 05, 2021
  • Zephyrhills, FL

The price of the home is a was higher than I wanted to spend and the fact that the taxes will go significantly is discouraging. No one mentioned that when you purchase the home the taxes are based on the land not the house. After the house is built is when you get the real sticker shock

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Quality of workmanship and experience

  • Ramchander M.
  • Verified Homebuyer
  • October 05, 2021
  • Covington, WA

Quality of workmanship and materials used were the best. We had the best experience so far with customer service and the construction manager. We are very happy with our new home and loving it. Thank you Lennar :) !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything Included

  • Willoughby R.
  • Verified Homebuyer
  • October 05, 2021
  • Littleton, CO

Very nice being able to move in and not have to worry about a refrigerator, blinds, landscaping, etc.!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pre purchase walkthrough concerns dismissed

  • Michael P.
  • Verified Homebuyer
  • October 05, 2021
  • Arlington, TX

The pre purchase walk thru representative dismissed any concerns and rushed the process. Several issues raised were dismissed they existed and that Lennar would not do anything to fix them. Home was dirty and needed a thorough cleaning. Other issues.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

After the sale it is impossible to get in touch with anyone for home warranty issues.

  • Jemal S.
  • Verified Homebuyer
  • October 05, 2021
  • Gambrills, MD

The quality of the home for the price is 7.5 stars out of 10. The responsiveness of the team that handles the 1 year warranty items is a 1 out of 10.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - very positive experience with the builder.

  • Anonymous
  • Verified Homebuyer
  • October 05, 2021
  • Lakewood Ranch, FL

very positive experience with the builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We like our home.

  • Erica S.
  • Verified Homebuyer
  • October 05, 2021
  • Forney, TX

We like our home. However, the customer service experience is not great and horribly inconsistent. We would never recommend using Lennar Mortgage, terrible experience. I don’t think we would ever purchase a Lennar home again.

Lennar responded:
Hi Erica, thank you for taking time to write this review. We would like to apologize for the inconsistent experience you have faced with your new home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

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