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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21136 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21136 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Definately worth looking into

  • Laura H.
  • Verified HomeBuyer
  • July 20, 2021
  • Schertz, TX

Sales person (Jeremiah) was awesome and attentive. Once closed, not happy with the CCR (not worth mentioning name) Customer Care Rep did not address my issues then was no longer assigned to my area. Next rep (Hannah) was GREAT! She picked up where someone else failed, sadly, she was transferred. Now I haven't even met the new CCR. I wish I would have a rep who care to listen to my concerns. Frustrating to not have issues addressed. HOA is crazy fast to report. With all this rain, lawn service companies are backed up and sure enough I get a "warning" seriously upset that there is no ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar - The home is really nice I like the fact that it’s included with

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Saint Cloud, FL

The home is really nice I like the fact that it’s included with the appliances customer service horrible if I had to do it again I would never buy a home from Lennar responsiveness really bad there’s still some issues that they haven’t resolved for me I would never Recommend any of my friends and family to buy through Lennar just based on their customer service

Lennar responded:
Hi, thank you for your review. We are sorry to hear about the frustrations you have experienced with responsiveness to getting work completed in your new home. If there are any items you would like us to follow-up with, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Keep your expectations low

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Charlotte, NC

The building process included a lot of mistakes and miscommunications. Our home has required a lot of warranty repairs so far and all of the claims have involved poor customer service. Our sod was installed without any sprinklers / routine watering for weeks before closing and has been a nonstop effort and expense for us to salvage it since moving in. The process of building the home and dealing with the ongoing repairs from negligent work has been stressful. We do enjoy the neighborhood , and the price that we paid for our home at the time we purchased. I could not imagine paying todays ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

The updates we got from Antionette. She sent us pictures of the process of the house being built. We were told we would close on March 19 early on and we closed on March 19.

  • Richard R.
  • Verified HomeBuyer
  • July 20, 2021
  • Barnegat Township, NJ

Great experience from the time we put down a deposit until we closed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The lack of customer service from several walk throughs to address issues to having items that were not repaired after setlement

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2021
  • Myrtle Beach, SC

Drywall and painting of our home was rushed and it shows. We have crooked wall as well. The lack of concern from our project manager during walk throughs was terrible even though he promised all of our concerns would be addressed and corrected.

Lennar responded:
Hi, thank you for taking time to write a review. We are very sorry to hear about the issues you listed including items that were not properly addressed. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Buying a Lennar home was the best choice!

  • Lisa L.
  • Verified HomeBuyer
  • July 18, 2021
  • New Caney, TX

Buying a Lennar home was the best choice!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience purchasing a home

  • Heather K.
  • Verified HomeBuyer
  • July 16, 2021
  • Crosby, TX

Great experience purchasing a home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall the buying experience was good.

  • Alex P.
  • Verified HomeBuyer
  • July 16, 2021
  • Bulverde, TX

Overall the buying experience was good. The only complain I have is the trashes we get blown onto our lawn due to construction next door. Would be great if there’s some management around waste for construction folks. Also after moving in. I found some trash nails and even a rib bone in our attic.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar - Was the first home so basically the trial house.

  • Connor C.
  • Verified HomeBuyer
  • July 15, 2021
  • Murfreesboro, TN

Was the first home so basically the trial house. Lots of things missed or just overlooked. No QC was done before final walk through. Currently dealing with mold in attic and high humidity in home. Will update depending on how Lennar handles these.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Hurry up and finish!

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • Huntersville, NC

Upgraded cabinets were not cared for. After installation we saw several small indents,scratches and paint chips. Flooring was put in with three spot of red sharpie showing, can find a way to remove them without damaging the visual appreance. Sod was installed without any watering being done. Struggling greatly with that this summer. One of our trees died. ( Yes we watered it). Drywall screws are backing out like crazy. This is making painting nightmare. For almost $400,000. We thought we would get more quality out of it. Lots of headaches to go through this first year. Lots of short cuts ...

Lennar responded:
Hi, thank you for taking time to write a review. We are very sorry to hear about the numerous issues you mentioned including cabinet finish, flooring and drywall pops on your walls. If there is anything we can do to assist, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Very wonderful experience, I loved it!

  • Marcellous T.
  • Verified HomeBuyer
  • July 15, 2021
  • North Las Vegas, NV

Very wonderful experience, I loved it!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love our neighborhood and our home overall is great.

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • Cottage Grove, MN

We love our neighborhood and our home overall is great. The signing of our contract was great but we have very little follow up after that. The only updates that we received were after we had to ask for. Now that we have moved in, we cannot get help with any outstanding issues. Very frustrating. I would say that this had solely to do with our sales consultant and not Lennar as a whole.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Responsiveness

  • Praveen A.
  • Verified HomeBuyer
  • July 15, 2021
  • Batavia, IL

Lennar is trust worthy and great. I settled for Lennar as Iam impressed with their Everything included model. They respond quickly and the process of purchasing home is smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This was my first time buying a home and Lennar made everything

  • Kortney S.
  • Verified HomeBuyer
  • July 15, 2021
  • Puyallup, WA

This was my first time buying a home and Lennar made everything really easy. Lots of touch points to keep me in the loop and now that I have moved in, they have been really quick to address any issues that I have had. Would definitely recommend.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good for new home build

  • Ernesto P.
  • Verified HomeBuyer
  • July 15, 2021
  • Raleigh, NC

In a volatile market Lennar offers a good value. Unfortunately the home you chose might as well have been already been built. No choice of upgrades, colors, etc. We liked the community, floor plan but wished we could have made it more to our personal taste. Ended up spending more money to make changes, color schemes to our taste, frustrating part of an otherwise exciting experience of building a new house.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Repeat Buyer. Great Quality, great materials, value for money and great communities

  • Nicky R.
  • Verified HomeBuyer
  • July 15, 2021
  • Waxhaw, NC

The finest homebuilder I have worked with. From initial pre-sales through through construction and follows through thereafter, as a buyer I am completely in the loop. Not just great homes, Lennar builds great communities.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rushed Sale - slow delivery multiple issues and slow issue response

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2021
  • Austin, TX

House was rushed and you can tell by the details in the finish and not enough time to review work prior to close.

Lennar responded:
Hi, thank you for sharing your experience. We are disappointed to hear about the frustrations you outlined around the rush surrounding the completion of your home. If you have any outstanding items you would like us to follow-up on, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - We don’t have good experience with Lennar and will not refer

  • Rajiv B.
  • Verified HomeBuyer
  • July 15, 2021
  • Greenwood, IN

We don’t have good experience with Lennar and will not refer any one

Lennar responded:
Hi Rajiv, thank you for the review. We are sorry to hear about your disappointment and the poor experience you mentioned. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Lennar - Homes are very nice.

  • Janet M.
  • Verified HomeBuyer
  • July 14, 2021
  • Las Vegas, NV

Homes are very nice...It would be helpful if door jambs were better suited for adding screen doors.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Some good some bad

  • Sara H.
  • Verified HomeBuyer
  • July 14, 2021
  • Frederick, MD

I really like the interior of my home and had a great experience as the home was being built. The building manager provided weekly updates and the home was completed on time. The biggest problem I have is although I was told I would not be able to hear people walking in the unit above mine I absolutely can hear footsteps from two floors down. If kids are upstairs running it sounds like an absolute train. I suppose that's the price for living in a bottom unit but the lack of sound absorption is very disappointing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Phases of the buying journey and moving in are different

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2021
  • Las Vegas, NV

The experience was very fast. Maybe too fast. But I believe that comes with the times and the market. It would have been a better experience if our sales person had better advised us on the process and with more specific facts on the community and neighborhood and that there is an actual sub builder. The sales team could have shown some appreciation and gratitude for finally going through with lennar. But i guess they are too busy with multiple buyers and the individual customer is not valued at this time. It was a decision that felt rushed and I was not completed satisfied especially ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

The great customer service

  • Monica H.
  • Verified HomeBuyer
  • July 14, 2021
  • Crandall, TX

Sahil went above and beyond to make sure that my husband and I where completely updated and informed on how each step of the home buying process works. With this being our first home I am very thankful that we had Sahil in our corner. He helped ease all my stress many nights. Overall just an amazing experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value for a good first home

  • Marcus T.
  • Verified HomeBuyer
  • July 14, 2021
  • Durham, NC

My wife and I have been satisfied overall with the quality of our home and the homebuying experience was straightforward with the help of our realtor.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality Workmanship and Responsive Professionals

  • Paul H.
  • Verified HomeBuyer
  • July 14, 2021
  • Plumsted Township, NJ

We were EXTREMELY pleased with our entire experience with Lennar from the very beginning and throughout the process. The Lennar staff continue to provide EXCEPTIONAL customer support in all areas of their operation. Now that we have actually moved into our new home, we can attest to the quality in workmanship and attention detail that we have not seen with other builders. It is quite exciting to be be a part of and watch this growing community. They chose a lovely place for this new development, surrounded by some of the most beautiful farmland in NJ but close to shopping and larger ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales office made sure we had a quick easy experience of purchasing the home .Things went exactly as we were told.

  • Alvin F.
  • Verified HomeBuyer
  • July 14, 2021
  • Crandall, TX

Very nice home for us to downsize to. Love the energy efficient put in the homes. Love the sidewalks for walking ,the gym and the pool great for us to workout doing my water aerobics and would love it even more if it was heated so I could exercise year round. We love it here at Wildcat Ranch in Crandall Texas 75114

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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