Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17752 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17752 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.6

Customer Reviews

Overall Bad

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Saint Cloud, FL

Took too long to build and then the build was sloppy.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst experience i ever had in buying a home

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Plant City, FL

Worst experience i ever had in buying a home

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad experience

  • Reem S.
  • Verified HomeBuyer
  • January 17, 2023
  • San Diego, CA

Very expensive house not worth the money. Lennar give you incomplete house. My house was with no gutters and took them 6 to 7 weeks to install gutters. Garage door still missing side trim. Horrible electricity, when plugged any device it tripped the circuit breaker. Windows are not soundproof. Bad window screens can’t pull up or has no pull tabs. Doors are defected. Doors broken at strike plate. Towel and toilet paper holders loose and came out many times. Numerous paint and drywall defects. Terrible exterior molding defects. Kitchen cabinets has many cracks. It takes them long time to fix ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst Experience

  • Vijendra S.
  • Verified HomeBuyer
  • January 17, 2023
  • Fuquay Varina, NC

I don't want to give a single star to Lennar. My home buying experience with Lennar is my worst and biggest mistake of my life and i'll not recommend to my friends and colleagues to buy a home specifically from Lennar.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

HORRIBLE!!!!

  • Neika C.
  • Verified HomeBuyer
  • January 17, 2023
  • Wesley Chapel, FL

The only positive I've had throughout my experience is with my Sales Consultant Joe Casinguay. The Construction side of Lennar is Horrible! Communication, Quality of Construction, Integrity, Pride is workmanship from their Trades is nonexistent! My first new construction experience and I will not do it again unless I'm my own General contractor. If you care about buying a quality home and having good communication with the builder, Do Not Buy from Lennar!!!!!!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do Not Recommend

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Mt Pleasant, SC

Everything about this home buying process was miserable and it was made worst when we moved in. We spent over a million dollars on this home and it is made so poorly. They even forgot to put air ducts in my home.. how do you miss that. The only thing that has come out of it, is that these issues have made me bond with my neighbors over our infatuation of Lennar and our home. I even told one of the builders I wasn't happy with lennar and as opposed to asking me why.. he said "thats a common theme". If it is a common theme then fix it. I am so incredibly disappointed that I can't enjoy my ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

worst

  • Sebnem T.
  • Verified HomeBuyer
  • January 17, 2023
  • Zephyrhills, FL

I have moved to three other new built houses in the past, this was the worse experience ever. From beginning to end- starting with the sales person, who did not know much, everything had to be asked to supervisor, she provided wrong information. I was told all the closing cost would be covered and it was not, I am still waiting for answers, since November 29th- closing date. My home was not completed when it was supposed to be, I had to move in to a house needed another week of work. As of now, there is still long list of items needs to be completed. To top all of these, home owners ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nilton

  • Nilton V.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

Is not a good company

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The worst nightmare ever!

  • Dina M.
  • Verified HomeBuyer
  • January 17, 2023
  • Orlando, FL

I will never ever go with Lennar again! If you’re looking for a home, don’t ever go with Lennar. Save yourself the hassle and certainly save your money invested somewhere else. once I started the process with them, we faced absolutely endless problems. Even after we moved in the house nothing but issues( leaking dishwasher, plumbing issues where they had to cut the drywall all over again, electricity issues, air-conditioning unit doesn’t work…..etc)

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible

  • Myles M.
  • Verified HomeBuyer
  • January 17, 2023
  • Wesley Chapel, FL

You have made my dream home a complete nightmare.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible Dirty Home and

  • Jeffrey B.
  • Verified HomeBuyer
  • January 17, 2023
  • San Antonio, FL

Home not finished after closing early Moved into home that was disgustingly dirty with little to no response Several things wrong with home

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Quality Control Issues

  • Tyler M.
  • Verified HomeBuyer
  • January 12, 2023
  • Caldwell, ID

We identified multiple issues throughout the process of the build, yet they were not rectified. Now we are stuck with a large inconvenience as these things still need to be fixed and the emotional stress of not being able to fully move into our new house. The house has to be repainted, multiple windows replaced due to improper installation leaving windows to not close, the conditioned crawl space was not professionally done, multiple finishing issues throughout the house, and the exterior of the house has equal amount of finishing issues and sections of concrete needing to be repoured due to ...

Lennar responded:
Hello Tyler and thank you for your detailed review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and incomplete finishes. Please reach out to us at corporatecustomercare@lennar.com if there is anything outstanding in which we could provide some follow-up, we will be happy to assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Beware!

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2023
  • Princeton, TX

My experience was less than satisfying. At least I made it through the absolute train wreck from start to my 5 hour cluster of a closing experience and thought I could live happily in my home. But, NO!! Lennar didn't schedule a final inspection for the loan and out of the blue nearly 2 months after I close I find out they are threatening legal against me for them not scheduling an inspection??? This is beyond ridiculous!!

Lennar responded:
Hi, thank you for writing this review, and apologize for this less than satisfying experience. Please reach out to us with details of your concerns at corporatecustomercare@lennar.com so we can better assist you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible from beginning to the end. DO NOT BUY A HOME FROM LENNAR

  • Nicholas H.
  • Verified HomeBuyer
  • January 10, 2023
  • Spring Hill, TN

I was hoping for this new home build to be a great experience, but unfortunately every aspect of this process was terrible. From the sales team, to the financing, to the quality of work, to the final inspections my wife and I were extremely dissatisfied. During the financing process Lennars rates were higher than others and they used scare tactics such as “you will not get your keys after closing if you do not use Lennar Lending”. This was untrue as were most things Lennar informed me. Once the home was built and an inspection was conducted it was worst that we could have imagined. We had ...

Lennar responded:
Hi Nicholas, thank you for sharing this detailed review. We appreciate the time you have taken and want to apologize for the frustrations you have faced with the state of your new home, as well as the ongoing service work taking place. Please let us know if there are any issues we can help address. Our team can be reached at lennarcares@lennar.com and will coordinate with the appropriate team, thank you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Major issues not being fixed

  • John T.
  • Verified HomeBuyer
  • January 10, 2023
  • Bremerton, WA

First weekend we moved in the builder supplied en-suite washer leaked causing water damage that was exacerbated by the fact that their customer service rep doesn’t check messages after hours or on weekends. The floor got ripped up by the water remediation company and a month later has not been repaired. Lennar does not care about you after you close. Horrible company.

Lennar responded:
Hi John, thank you for taking time to write a review of your experience. We appreciate the feedback you have shared and want to apologize for the issues you have experienced with the water leak and subsequent repairs in your home. If this issue still needs to be addressed, please send us a message at lennarcares@lennar.com with your contact information and our team will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

DO NOT BUY HOME WITH LENNAR

  • Kimion E.
  • Verified HomeBuyer
  • January 06, 2023
  • White Plains, MD

Please do not EVER purchase a home with Lennar, the customer service is awful. They do no reply to request. The home are rushed and have so many errors. The materials are cheap and the quality of the home is poor. Im looking to sale my home ASAP and build elsewhere with another builder.

Lennar responded:
Hello Kimion, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home in the very first months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not buy a Lennar Home in Summers corner

  • James C.
  • Verified HomeBuyer
  • January 06, 2023
  • Summerville, SC

Absolute horrible experience from beginning with our sales person to the very end. They have no ethics and do not follow true building codes. Sakes people tell you lies, the floor plan is 3rd grade pictures, craftsmanship of the house is beyond low grade, project managers aren’t even licensed builders which is why so many issues occur. No follow up from top to bottom. I closed in September and have 3 page punch list that has taken forever. I’ve had to have outside vendors come in. 48 outlets on 2 breakers isn’t even electrical code despite them trying to convince you it is. I can go on ...

Lennar responded:
Hi James, thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Mrs.Riv

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2023
  • San Antonio, FL

Horrible experience, will not recommend anyone to buy a Lennar home. Pressure their client’s to close on homes that are not finished and getting them to do any repairs is a hassle.

Lennar responded:
Hi , thank you for your review, we appreciate your feedback and are sorry to hear you felt you had a horrible experience. Please do not hesitate to contact us at corporatecustomercare@lennar.com if you need us to help you moving forward. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad buying experience

  • Suresh M.
  • Verified HomeBuyer
  • January 04, 2023
  • Riverview, FL

Sales lady wasn’t ethical. Charges were not disclosed upfront. The townhome wasn’t ready at the closing. Struggling to get the paint issues resolved after 2 months of closing. Poor workmanship

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar is a terrible builder

  • Marie M.
  • Verified HomeBuyer
  • January 04, 2023
  • San Antonio, TX

Lennar uses unskilled contractors and cheap materials, contractors and subcontractors don’t know what they’re doing and have this “I don’t care” attitude. Getting anything done or fixed or repaired is extremely difficult and have to resort to escalating to Lennar Head Office. Construction managers and customer service reps all make big promise, trying to get you to close sooner. As soon as you Close on your house, game over, Lennar won’t touch or repair anything. Lennar needs to learn to treat their customers with respect. It’s very difficult dealing with Lennar. I hope that Lennar, some ...

Lennar responded:
Hi Marie, thank you for sharing this detailed review. We are disappointed to hear about the lack of communication and poor service you have experienced with the purchase of your new home. If anything needs further attention, please send our team a note at lennarcares@lennar.com, with any details you can provide and we will follow up with the appropriate team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Glad you asked

  • Cheryl K.
  • Verified HomeBuyer
  • January 03, 2023
  • Wimauma, FL

I have owned several homes in my lifetime. Some new builds and some resales. NEVER have had such a terrible experience as with this home. When I wasn’t being ignored; I was being lied to. I have done my best to patiently work through the Lennar process but at this point I am all out of nice.

Lennar responded:
Hello Cheryl and thank you for writing this review. We are sorry to hear you feel this was such a terrible experience. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unacceptable

  • William P.
  • Verified HomeBuyer
  • December 31, 2022
  • Punta Gorda, FL

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately ...

Lennar responded:
Hello William and thank you for sharing your comments. We are very sorry to hear that you feel it was a horrible experience. Please share details of your concerns and outstanding items with us at corporatecustomercare@lennar.com, so we can follow up with the local team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible

  • Jhonery M.
  • Verified HomeBuyer
  • December 29, 2022
  • Homestead, FL

Lennar has been an overall bad experience.

Lennar responded:
Hi Jhonery and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst workmanship. Worst carpet/framing and lack of accountability and response

  • Sundeep G.
  • Verified HomeBuyer
  • December 27, 2022
  • Land O' Lakes, FL

My new house is a bundle of issues. Starting from the exterior to the the interior of the bathrooms every part of the issue had bunch of issues. There were so many bulges and dips in the every room whereever there is carpet. The issue was raised before closing and is not fixed yet. The carpet and the padding inside the carpet are so cheap. Beneath the carpet we found trash, the people who did that didn’t even care to vacuum the area before installing the carpet. The padding was not bound together which keeps moving when you walk, creating gaps. The framing is not flat. Every room has ups and ...

Lennar responded:
Hello Sundeep, thank you for sharing your comments about your new home. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worse craftmanship ever!

  • Joan H.
  • Verified HomeBuyer
  • December 27, 2022
  • Broomfield, CO

This builder should not be in business, I would never recommend Lennar to anyone.

Lennar responded:
Hi Joan, we are sorry to hear that. If there are any pending items you'd like us to review, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Narrow Reviews by Area