Lennar Reviews

I am disappointed in the quality of the products/appliances used/installed in my property. The kitchen isn’t up to code, the floor isn’t level and the very low quality grass/sod was infested when installed.

I was excited to be buying a lennar home but i was disappointed with not being able to choose the elevation of the home. our house was a moonlight skye series and its all white it makes no sense that lennar would do this the house looks unfinished. Also during the walkthrough there were so many things wrong with the house due to the construction team building these houses too fast and sloppy. the sale agents were awesome though very nice and helpful its just the craftsmanship of lennar thats quite horrible and now my family has to live with these flaws for a long time.

From what I was told they higher production workers. Thus meaning quality is not the product they deliver. I’ve had other contractors come in and laugh at the final product. I had plumbing not completed. Which resulted in water all in my basement when running my washer for the first time. A lot of small things they chose to walk away from that should have been fixed. I do not understand why Lennar wouldn’t do a walk through of the house, prior to our personal walk through. Every issue I pointed out I received an excuse for the issue. I don’t bother contacting Lennar out of complete frustration. I’d rather just hire someone else to fixes al the issues. ... More

Overall, the house is beautiful! The followup on responding to issues and fixing those issues is really bad. My landscaping throughout the backyard has holes to where almost every piece of sod that was laid, is going to cause someone to sprain or break their ankle. We paid to have our hood in the kitchen vented to the outside. This was not completed and no one has come out to correct despite multiple attempts at contacting to find out when this work would be done. I would not recommend this company to anyone because they do not stand behind their work or items that are listed in a contract.

I am extremely disappointed in the quality of the house. I understand it is the cheapest new built house in the county. However I stretched my dollars as a single mother to provide something better and safer for my daughter. Upon moving in there were a myriad of issues which are still unfixed as of today. I closed in November. I'm truly disappointed in the designer quality paint I was promised as when wiping the walls the paint and texture both come right off. The two windows and the bonus room are at different heights. My daughter's front bedroom window was cracked The first appointment made to fix it was last week and it was canceled due to c o v i d 19. The day after I moved in there was a huge sewage backup and it took me hours to find someone to help me Even using the emergency numbers I was given.I'm also hugely disappointed with the parking situation.someone was also sent to my house on four different occasions to fix my shower door which still remains unfixed. My blinds are warped and the only one that I complained about to be fixed was replaced with one that was even more warped. This is my very first newly built house and I am very disappointed. The people who did the walk through with me were unresponsive and and what appeared overworked. The walkthrough had to be done three times once was after I purchased it because I was told the system lost everything.I was even told things like the garbage disposal is not really a garbage disposal it's only there to help if the dishwasher gets backed up Don't put anything down it because it's not made to be a garbage disposal. I don't know how else to rate my whole experience besides extremely disappointed. I even encouraged a friend of mine to purchase a town home as well and she experienced many problems as well. Her dishwasher leaked for months before they even came out to look at it. I would not recommend Lennar home to anyone. ... More

They have a lot of problems with floor But warranty is good

Shortly after move in we discovered that our master shower had two shower heads installed too close together to be useful. Reported to customer care and they admitted it was a mistake but refused to move the misplaced shower head. Went up the chain with no success. Then our sales rep got involved, and eventually emailed us that Lennar would correct the mistake. On contacting him to find out when the work would be scheduled we were advised that Lennar had changed their minds and were again refusing to correct their mistake. No reason given, just a solid refusal. I asked Michelle Tucker (sales rep’s boss to come and take a look and explain why she was refusing repair, but never got any further communication. Worst experience we’ve ever had with any of the 10 new homes we have bought over the years from various builders. DO NOT TRUST LENNAR TO DO THE RIGHT THING!!! ... More

Literally every single piece of crown molding in my house has split and separated from the wall and we have only lived here for 6 months. There is a wall that is 2 inches slanted out in the middle of a hallway, the grinder pump wasn't installed properly and I spent a full day fixing it myself. Cal-Atlantic had a great design, Lennar however is terrible at execution. Shooty work all over and no pride taken in the craft. So many warranty issues I have to deal with.

Very poor workmanship on interior doors and trim work. This visual deficiency makes you question the workmanship you can’t see.

These are brand new homes and should not have issues with items such as carpet, slump stone walls, smoke detectors going off when the oven is over 400 degrees or you use the self cleaning options etc. Many neighbors are experiencing the same issues but they don't take the time to report it. We are not alone! with the same problems in other homes,. GET THIS FIXED!!

My neighbor and I who have moved in Nov 2019 are having termite and drainage issues. Very Responsive in the first 90 days. Communication and responsiveness after the 90 days is poor.

I wish I'd known about the builder. We would've bought an existing house and not had to deal with the disappointments. Inspect your home thoroughly!!! Huge gaps between the floors and the walls. We've had major repairs for things in the first month that couldn't have actually been inspected, let alone pass inspection!?!

Just want to sell you the house. Poor response to quality issues

As today , they did not fix the issue that I have with the front of the house. No one is willing to do the job right .It is a messy job

Purchased a "Ready Home" in Solterra Springs that was not ready. There were missing doors, painting that needed to be done, and substandard workmanship overall. There are carpet staples popping up all over the edges of the carpeting. Quality control seems to be an issue.

Never can get an answer from someone. They always have to ask someone else. Repairs are very slow to be fixed! Neighborhood needs to be taken better care of.

very slow to take care of issues I have been waiting 4 months for a big pile of debris left by builder to be removed from my yard. my ac unit is to small for my house size, poor quality sliding glass doors no handles, floor tiles very cheap, paint on walls mark should have had a finish instead of flat, customer service rep is very good but his hands are tied, landscaping is worse ive ever seen no imagination, sod not laid properly very bumpy and spacey. Need better quality control finish one project before going to next

A lot of problems and no answers.

Sub-par engineering, construction supervision and quality of workmanship. Lack of diligent workmanship is a reflection of the builder's rush to complete home construction without paying attention to detail and pride in work quality. Customer service is wanting and repeated subcontractor visits are required to rectify mistakes/blunders.

Lights missing where there should be lights to

It is annoying that the board between the bedroom and the bathrooms has a high metal piece as the divider and allows for people to stub their toes and even though the inspector stated that needed to be fixed the builder brushed it off and stated thats how lennar has us do it. Even though the title should be even with that piece. Also the doors are all to low to the ground so you can't even have rugs in your bathrooms. The paint that is used seems cheap and you can see every fingerprint on the walls. Closing was the worst experience and such a hassle. Closing was too far away and not accommodating to anyone. ... More

False advertising about when amenities would be complete (that was a huge selling point for my family), their financing dept. (Eagle Home Mortgage) was horrible, horrible job on my kitchen back splash (it looks like I did it) and they pretty much keep you out of the loop on any changes (like us not having our pool, playground, etc until next year). They actually told a perspective buyer (that I referred) not to tell me about the amenities not going in! Luckily she told me and I called afterwards, total surprise to me. The people are nice to keep you “happy” but my overall experience was disheartening for my first time building. Never again. ... More

Not happy with this home buying experience. Expected more from this builder.

The company is lax in addressing issues. I bought a bigger house model because it would have closed earlier and that never happened. The Customer Service/Repair guy in our development is way over worked with unrealistic expectations by the company. This is not a customer friendly business. My sales guy was awesome and the company expected him to fix all my concerns which was way beyond his scope, Very disappointed.

We are still under a year but we need a lot of repairs such as the floor counters are coming off the wall. The trim is not staying attached to the wall