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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21541 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21541 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Sick and tired of lies

  • Sheila H.
  • Verified HomeBuyer
  • September 01, 2021
  • Gastonia, NC

Call me at 7046162685 and I'll share all the bad experiences

Lennar responded:
Hi Sheila, thank you for taking time to write a review. We are sorry to hear about your poor experience and any frustrations you have faced. If you could please send us a message at corporatecustomercare@lennar.com, we will have the appropriate associate follow-up with you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Still trying to get some warranty issues resolved, has taken

  • August N.
  • Verified HomeBuyer
  • September 01, 2021
  • Humble, TX

Still trying to get some warranty issues resolved, has taken over 2 months and still not satisfied with results.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 3

Lennar - Sales staff, construction process, and issue resolution all have

  • John K.
  • Verified HomeBuyer
  • September 01, 2021
  • Westfield, IN

Sales staff, construction process, and issue resolution all have been too-notch!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It values much more than we expected.

  • Xiaoling M.
  • Verified HomeBuyer
  • September 01, 2021
  • Kissimmee, FL

It values much more than we expected. Thank you very much!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Listened to our needs for certain changes in what we wanted.

  • James C.
  • Verified HomeBuyer
  • September 01, 2021
  • Pahrump, NV

If you see something that needs be looked at early they are on it to try to fix it. Like the way they explain things to you and make sure you understand as they build.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Robbie Christy, contract supervisor, Warranty department Shawn Mallard we’re both outstanding

  • Helen G.
  • Verified HomeBuyer
  • September 01, 2021
  • Wimauma, FL

Lennar has always been my choice in a builder. The home in Northern Va. was a Lennar home and stood the winter elements. I have had excellent experience with them

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Staff

  • ALEXANDER C.
  • Verified HomeBuyer
  • September 01, 2021
  • San Antonio, TX

Some of the staff was very helpful. I was able to call a few at past work hours and they all answered my call and called me back to follow up making sure everything was taking care of.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Love my home and the neighborhood

  • Adriana R.
  • Verified HomeBuyer
  • September 01, 2021
  • New Braunfels, TX

Love my home and the neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - I have had a problem with the grading of my garage since I moved

  • Faye B.
  • Verified HomeBuyer
  • September 01, 2021
  • Charlotte, NC

I have had a problem with the grading of my garage since I moved in 4 months ago. Now I’m just being ignored.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Lennar - The process is fast, but this tendency reduces quality.

  • Dalissa C.
  • Verified HomeBuyer
  • September 01, 2021
  • Hudson, FL

The process is fast, but this tendency reduces quality. No buyers remorse, but be prepared to have to possibly deal with issues right after moving in to the home. For me it was replacement of the exterior water pressure backup spout, repairing a roof leak, and broken doorbell chime. I notice other minor things pointing to lower quality of work like crooked windows for example. But I am still happy with my purchase as any issue I encounter so far they do service eventually. I moved in 4 months ago.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - For a production home, we are very satisfied overall.

  • Claire G.
  • Verified HomeBuyer
  • September 01, 2021
  • Carlsbad, CA

For a production home, we are very satisfied overall.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

How everyone was checking in on me weekly to make sure move in was good and if I had any issues

  • Jesse A.
  • Verified HomeBuyer
  • September 01, 2021
  • San Antonio, TX

From the first time talking to Manny the process of buying a home was less stressful then I expected, on final walk thru to see the workers here doing the work as I pointed out what was wrong was a relief to know it was being done and even after I moved in the follow up calls were great to see

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cutting corners - Profit over Quality

  • Stephen R.
  • Verified HomeBuyer
  • September 01, 2021
  • Lakewood Ranch, FL

We purchased 2 coach homes. Looks like Material cost inflation from the deposit date until closing on the 2nd property is resulting in using lower quality appliances ( dishwasher, etc) and dropping accessories such a ceiling fans, medicine cabinets, etc.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Guard gated

  • Kathryn G.
  • Verified HomeBuyer
  • August 31, 2021
  • Henderson, NV

I had the most wonderful sales rep. Laurie Swisher she was there for us 110% We just loved her. A true asset to your company.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - Lennar is a good company to work with.

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Bonney Lake, WA

Lennar is a good company to work with.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

How thorough they were about explaining how to keep maintenance on my house

  • David P.
  • Verified HomeBuyer
  • August 31, 2021
  • San Antonio, TX

They were straight forward with us about what we needed to do to get into our home and helped us along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - That he explain the material they used.

  • Ersile B.
  • Verified HomeBuyer
  • August 31, 2021
  • Garland, TX

That he explain the material they used.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Overall the experience with every rep was and has been great!

  • Amarpaul B.
  • Verified HomeBuyer
  • August 31, 2021
  • Fresno, CA

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 4

Lennar - They kept me updated on my entire process with weekly email updates.

  • Cynthia S.
  • Verified HomeBuyer
  • August 31, 2021
  • Clover, SC

They kept me updated on my entire process with weekly email updates. The walk throughs were great. Lots of info. Workmanship good just needed a larger deck on the back instead of a balcony. Sod was put down over a lot of rocks so yard is difficult to maintain. Other than that the experience was good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Post closing warranty issues are/have been difficult to have

  • Darryl F.
  • Verified HomeBuyer
  • August 31, 2021
  • Bonita Springs, FL

Post closing warranty issues are/have been difficult to have resolved.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - constructor was horrible,, no experience

  • Mohammad K.
  • Verified HomeBuyer
  • August 31, 2021
  • Porter, TX

constructor was horrible,, no experience

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Poor quality

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Denver, NC

Do not trust this builder. We were lied to throughout the process and the quality of workmanship on our home was very poor. We will not recommend Lennar to anyone in the future.

Lennar responded:
Hi, thank you for your review. We are sorry to hear about the frustrations you experienced during the buying process and subsequent workmanship issues in your new home. If you have anything outstanding or requiring follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

THE THINGS YOU LEARN...AFTER YOU BUY....

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Henderson, NV

It's amazing the things you find out about the contract you signed quickly along with the Builder etc, etc, after you move in. The Realtor just wants to sell sell sell and the builder just wants to put up a house very quickly!!! They don't care if the doors line up or if the floors are level or if there is insulation in the roof. GET A HOME INSPECTION BEFORE MOVING IN!!!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - The staff really helped us get through the process smoothly.

  • Joseph R.
  • Verified HomeBuyer
  • August 31, 2021
  • Escondido, CA

The staff really helped us get through the process smoothly. Communications back and forth were very good. They answered all of our questions. After we moved in they had a quick response to any issue we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales and title experience was problem free

  • Jo H.
  • Verified HomeBuyer
  • August 31, 2021
  • Williamsburg, VA

Design is functional and lovely. We love the solid and quiet feel of our home and friendly, professional staff. The project manager helped me set up the wi-fi when the local internet company didn’t respond.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

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