Lennar Reviews

This has been the worst experience of my life. I honestly would not encourage, suggest, or promote anyone I like, know or trust to purchase a Lennar home. The quality is subpar, the responsiveness to issues is next to never as far as the repair persons actually showing up. There is no flexibility with scheduling, I had to keep taking off work trying to get things repaired in a BRAND NEW HOUSE. NIGHTMARE.....RUN! I gave 1 stars to submit the review

Beware!!! First day I moved in I had a water leak and had to have a wall in my bathroom removed to dry out. Since I have moved in I have opened approximately 10-12 cases and only 2 have been resolved. The workmanship is awful. If you even consider buying from Lennar have an independent inspection.

I'm half year into my new Lennar home. Despite being promised that workmanship and quality issues will be taken care off, they did not fully deliver. There were multiple issues from day one. Most of which are dealt with. Nevertheless, Lennar were content and insistent of leaving simple things such as incorrect installation of dishwasher unfix, which speaks heavily about their lack of professionalism of some of their employees. Dissappointing and appalling.

Next level terrible company and so funny that my first review was deemed inappropriate. No bad language, no threats, just the truth. Lennar is a morally bankrupt company that produces a sub par product. Just for good measure they make you take solar and reap the 26% tax benefit. I am not sure how anyone who works for this company can sleep at night.

Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was approved again. House got pushed to June, July, August then finally September. Signed title papers on a Friday and was told I would get the keys that day. Didn't hear back from Lennar until Tuesday when they called to tell me I needed to return to the title office to sign redrawn documents. The house took so long the title expired. Finally moved into the house in late September. There were several construction issues including: scratched and cracked cabinets, a bulge in the guest room wall, unfinished baseboards, three cracked floor tiles, grout splashed on base boards and kitchen cabinets, bent window screen, stained shower from all the debris that was left inside after installment during construction, mismatched paint on the patio walls and splashed paint on patio railing. I was surprised they actually called this move in ready. Once moved in, I had to schedule repairs for the above issues. It's been almost 6 weeks and Lennar has yet to repair everything. Twice I've made appointments on my days off where I was given a four hour window for repairs and both times they no showed. Didn't even receive a call. And the scheduling process is quite thorough too. You have to reach out to the Customer Care Rep, then schedule a virtual appointment so they can see what needs to be repaired then wait four hours on your scheduled date for repairmen to show. The entire process is ridiculous. You have to deal with three different groups of people just to schedule a repair. And after all of that, twice they didn't even bother to show up! Other frustrating issues moving to a Lennar community include no HOA information or mail delivery. The HOA number Lennar listed on their "important numbers to set up your home" list turned out to be a wrong number. Mail boxes have been set up but no mail has been delivered to any of the homeowners yet. Every week we have to go to the post office to pick up mail and even the post office is confused about the mail service here. Apparently, it has not been registered yet to receive mail service. So, the fun continues... ... More

dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied

Over a half a million dollar with the quality & workmanship of a motel 6. Home was dirty at closing, workers leave trash inside and outside your home. Paint chipping and peeling was left through the home. Door knobs and other fixtures falling apart. In order to have this repaired even one day after closing you must log on and submit work orders and wait. The cheapest & discontinued products were used (cabinetry, floor tiling, paint color and quality). Overall very displeased. Submitted anonymously because all of the defects have been repaired at my own expense. After having Lennar repair once I wouldn’t trust their poor workmanship ever again. ... More

When we came down to Florida.to see our home for the first time it was a pig sty. None of my appliances were hooked up. Had no Primary shower enclosure & still don’t have one after 2 1/2 months . For me Lennar does an awful job of building these homes & I am not the only one in our Villas at Bicayne Landings Fl. Workmanship is is absolutely terrible. Takes forever to get Lennar to fix anything in our Villa hence the shower enclosure Lennar just seems like they don’t care. Would not recommend them to build your home.

If I could give negative points, I would put -5 points...From the beginning all the process have been a nightmare...The sale representative was completely unprofessional, I didn't receive any information from her except to the closing day when She was pushing me to sign the closing agreement but the house wasn't ready yet (No Gas meter, so we couldn't test the range, water heater and dryer). Then, during the final walk-thru we discover at least 20 issues that needs to be fixed before the closing date, but they didn't do it. Now, I request a warranty services because a couple issues in my house but It was a nightmare as well. I wouldn't recommend to a friend or family buy a Lennar House in this moment. I have gotten the worst service in my life. ... More

Clearly our home was not ready when we closed. In good faith we closed. Our patio took a while to fix, there was a leak in our bedroom that went undetected and there continue to be myriad issues that are detected but fixing has been mighty slow. The reason we picked new construction is we wouldn't face issues like this but we continue to run into problems. We are disappointed.

The worst quality home I ever had in my life.

I closed on my home and a couple months later, several repairs have not been taken care of despite multiple communication with various staff who basically bounce you around.

Not a good experience. Can’t really be trusted

Not a happy experience for my first new home.

We have had nothing but problems with Lennar. There's no quality, no customer service and no accountability. The closing was postponed six or seven times, our calls and emails were rarely answered, we've submitted warranty claims left and right and some are even repeat that they just can't get it done correct. Even during the construction phase, we apprised them of issues and even provided photos and all they said was “it’ll be addressed and we will do an exceptions list and take care of it.” Well, to date many issues have NOT been taken care of and some new ones have surfaced! Lennar’s management is totally oblivious of their customer’s needs, their subcontractors do what they want and how they want, hence one of many reasons why there’s not quality or accountability. What’s even worst, is that we’ve even emailed Mr. Jaffey and I am certain that he never received our email; his staff intercept his emails and do NOT share them with him. I seriously doubt that he even knows what has taken place, which begs the question; why is Lennar canceling building projects? I’ll even go as far as saying that Lennar may just be on the verge of Chapter 13. I may even buy Lennar short stock option if I weren’t fearful of Lennar declaring bankruptcy. Heck, I bet I won't even get a call from Lennar to assist in getting all the issues addressed; I might just have to go to court! ... More

Worst buying experience of my life. I wish I could point to one positive aspect but I cannot. Customer service at this organization is nonexistent!

Was pushed to close with the home with many pending issues that made the place not ready for move in. 2 months after closing and stilll many issues pending, There is no responsiveness from the Senior Construction Manager to cancel moleste items are n the punch list. Worst experience ever !

no coordination between lennar groups no quality of materials no quality of workmanship no communication to me i was lied to about what i would be receiving in my home would never recommend a lennar home!

No words to describe how disappointed we are with Lanner. Delays over 90 plus days, no communications at all from any office , sale or builders, if any then was at last minute like day before closing.... like ups your closing just move to the next month ... your mortgage Lennar as well did not have any clue when is closing.... same day they calling congratulating me for next day closing then few min after another call sorry closing is not happening , delay for another reason. Blue tape walks were joke, nothing were fix right or at all, power to building ups I had to personally make calls to power company and speed it up process to power up building. Quality of work , I will love to show you, please be my guest and come over and see your self , look at base boards , dry wall , paint spots all over carpet , door frames , kitchen cabinets crown molding , damages on flooring, crocked walls . corners ...... all those details were pointed and blue taped and almost nothing was done. Out side decorative stone tiles are not installed correctly... its embarrassment of work done. Beside all this details some small some large hopefully will get corrected via warranty but experience and how did everything play from day of signing contract till closing day not sure if anyone can repaired our frustration and disappointment with Lennar and whole process. Communication was the biggest issue, we were in dark most of time , only info I did receive and had is when I had to track down manager at construction site about progress. Very poorly manage by Lennar officials. Half of Mil $ investment required much more costumer service and as well trustworthiness , responsiveness, quality of product and process. Buying property and building home should be fun, excitement, happiest times but Lennar managed to take all that from us. Thank you ... More

So much wrong with our new build it is crazy and after speaking with neighbors in the community several others are having similar issues with the quality of work and issues on their homes. Had I known I would have never bought with Lennar and will not buy a home in future from this builder nor recommend them. Our home was also delayed a month on closing and issues we wanted fixed still were not done and more issues were found upon moving in. Towel wall rack fell out of the wall, tile in bathroom needs to be redone in shower, insulation left out of walls upstairs, baseboards and trim cut too short, not caulked properly, closet doors damaged, sliding doors uneven to patio area and rain leaks into the door, stairs had a gap and had to be fixed, window marble was broken off, landscaping dead and uneven in backyard can’t put a fence up until it is made level, tile in dining room uneven and needs to be fixed, kitchen cabinets were diff than what we saw in the riverview area, cabinet handles uneven and doors discolored, the vent was sealed shut to our dryer on outside of home so it was heating up like it was going to catch fire and had to be fixed, doors damaged, driveway area damaged, garage doors has several spacing where u can see light coming through and panels need to be replaced, weather stripping missing completely from one side of garage door, carpets were not clean after workers in home and left paint and druysall in carpet as well as nails and screws, holes in the drywall in the closets, and many more things too many to name. Horrible for a new home build and selling homes at such high prices for cheap workmanship and quality of home. Very disappointed in Lennar. ... More

Very displeased with process and home. Lending process was the worst I have ever been through, the home did not meet expectations. Mail box wasn’t ready to accept mail until 6 weeks after closing.

It was a really bad experience buying and doing the walk through of the house . House was not properly finished. Still pending a lot of things to be complete. Never answer phone calls or emails. They are in the business of making money and they are rushing the process and cutting corners. Complicating and making it worse for the homeowners

The home is still incomplete, my exceptions list is still open, and it's been over a month and a half since I closed. It feels like the warranty period is really there so Lennar can finish the house. I have a dip in my floor and was told it's within tolerance so there's nothing they can do. There have been issues with paint, concrete, baseboards, and more just to name a few. Let's just say I'm disappointed with who I thought was ranked Las Vegas's number 1 homebuilder.

Just one word, the only good experience was the fantastic salesperson we had. Other than that everything else was and is hell. Construction is terrible, and warranty coverage is awful—very Bad Experience; the worst.

I owned a new Lennar home before back in 2007 that's why i bought again with you Lennar, but now the quality is worst than a KB home. You can hear any conversations from 3 walls separations, meaning, 3 walls of sound proofing and still you can hear. When you flush the toilet and you can hear the water going down the pipes, windows were installed crooked. Use a level for god sake! touch up with pain all wrong shins, flat when it suppose to be glossy and glossy when it supposed to be white. The team that suppose to fix things takes days to reply and weeks to schedule. Even the toilet paper holder was screwed in too close so paper can't roll freely and is stuck between the two connectors. The dining light is not center to the table, they center in the room not accounting the kitchen cabinets. The model home was not like this and when you speak up, they brush you off like you so crazy lunatic and you don't know what you are talking about. All I have to say, is look at your model home. Trim on all doors have holes and nails sticking out and little to no patching or sanding. Doors don't close correctly or can't close cause the latch was install incorrectly. They blame it on moisture and expansion of the house. Look I installed doors before, they were not installed properly. Gaps are crooked from top to bottom and the door was not leveled, that's why I doesn't close. They run the AC copper pipes behind the bedroom wall, where your head suppose to be when you sleep, great idea to give ur client brain cancer, and behind the main living room, where you suppose to install the TV. so when you mount the TV, very easy to drill thru those pipes causing a leak on the coolant. To me, the house was built from a builder that never build homes before. The washer hot and cold was installed backward, how can you mess this up? Its label cold and hot!. The Kitchen cabinet trim is off level and when they came to fix it, the guy didn't see anything wrong until I told him to put a level on it. Are they blind? the Kitchen cabinet shelves were not level again and we talking about 1"+ off, not a little bit. The microwave was installed crooked and no one can fix it because GE doesn't fix microwaves... We put a new dishwasher because the new dishwasher that came with it, didn't work and when they game to fix it, they say, oh its crooked so put some paper to the door can latch correctly. not to mention it had mold inside it and looked used. This is a brand new home.... Shall we continue? How about he AC condenser pipe that sticks on the side of house, makes the walk thru all white. You could have relocated to the back of the house or somewhere that it doesn't leave water stains on the main walkway. oh yes, the AC was not secure in the attic and they left all the panels open and it vibrates the whole ceiling, took them 2 weeks to come fix this. They also left the lights on the attic, we didn't find out until 3 weeks later, wasting electricity. The AC fans outside the home are super loud, they went with the cheapest quality available. The light outside the house was not install correctly and they glued it and now it came off. Seriously, you are going to glue a light fixture the wall? wow, I am speechless. Carpet was installed wrong. The foam underneath have high spots and low spots. This should be filled with product before placing the foam and carpet over it. again, the whole house was built by someone that doesn't give an F. same as the warranty team. they don't seem to care either. And last no touch up paint. Their excuse a baby drown on it so they no longer offer it. Wow I didn't know a baby could drown on a pint of paint... Must be some talented baby! The walls separating each home and the street is too low. There answer, its the correct height base on the grading of the home. Look, I can't see my neighbor across the street windows. and ours you can see 70%. that is not grading, you building to the minimum requirement that you can get away with to save money. oh did I mention I paid 700k for the home when 3 months later when it was closing time, the neighbor was selling for 600k. You made 100k in profit more that your average selling price, so go invest it back into ur clients. If I knew I was paying for a garbage home, I should have bought a KB home! and same money. ... More