
Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17489 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
The lack of concern to detail when building
- James L.
- Verified HomeBuyer
- March 31, 2021
- San Antonio, TX
Pay close attention when having your home built, do your inspection throughout entire building. Hire your own inspector. The construction don't care about your home. The worst nightmare in my life. No respect toward the new homeowners..
Lennar responded:
Hi James, thank you for taking the time to leave a review of your experience. We apologize for any issues you have faced with your new home. If there is anything we can do to assist, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Very bad quality issues with this builder
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Clermont, FL
Very bad quality issues with this builder
Lennar responded:
Hello, thank you for sharing your review. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Throughout the entire process there was very poor communication.
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Tampa, FL
Throughout the entire process there was very poor communication.
Lennar responded:
Hello, thank you for sharing your experience. If there is anything we can do to assist, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up on your behalf. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Worst company ever!
- Lori F.
- Verified HomeBuyer
- March 23, 2021
- Wimauma, FL
Worst company ever! Wouldn’t recommend to my worst enemy!
Lennar responded:
Hi Lori, thank you for leaving your review. We apologize for any issues you have experienced with your new Lennar home. If there are any items requiring attention, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever !
- Pedro B.
- Verified HomeBuyer
- December 01, 2020
- Miami, FL
Cheap materials, a lot of problems and lack of effective response!
Lennar responded:
Hi Pedro, thank you for taking the time to leave a review. We would like to apologize for any difficulties you have experienced with your new Lennar home. If there is anything you would like us to follow up on, please send us a message with any additional detail you would like to provide at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - This has been a nightmare, leak in the ceiling (still kit fixed)
- Matthew L.
- Verified HomeBuyer
- November 17, 2020
- Parkland, FL
This has been a nightmare, leak in the ceiling (still kit fixed) not wired for cable/WiFi, mold in the attic, total lack of response.
Lennar responded:
Hi Matthew, we would like to thank you for the review. We apologize for the issues you expressed with ceiling leak and lack of response to service. If you could please send us a message at corporatecustomercare@lennar.com with your contact information and any outstanding issues, we will follow up on your behalf. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - The window is not completed, the bathroom leaks and the washbasin
- Yuesheng W.
- Verified HomeBuyer
- November 13, 2020
- Winter Springs, FL
The window is not completed, the bathroom leaks and the washbasin cabinet is damaged
Lennar responded:
Thank you for taking the time to leave a review. We are sorry to hear about the incomplete items and issues with your new Lennar home. Please send us a message directly at corporatecustomercare@lennar.com with any additional details you can provide, so we can follow up with the appropriate team for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
No warranty service!
- Ching H.
- Verified HomeBuyer
- October 20, 2020
- Katy, TX
Asked several times to the office manager, who is not responsible for any warranty service call and has never returned or suggested where to call for the warranty repairs!
Lennar responded:
Hi Ching, thank you for leaving a review. We are sorry to hear about the issues you have experienced with warranty items. Please reach out to us at corporatecustomercare@lennar.com with your contact information and any outstanding items and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - worse builder
- Bernard B.
- Verified HomeBuyer
- October 06, 2020
- Parkland, FL
worse builder
Lennar responded:
Hi Bernard, thank you for the review. If there are any items you would like us to follow up on, please send us a message at corporatecustomercare@lennar.com with additional details. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Don't buy from Lennar
- Bonita C.
- Verified HomeBuyer
- October 01, 2020
- North Las Vegas, NV
It was a nightmare from beginning to end. I could write a book about the horrible experience we have had with the entire home buying process with Lennar. They threatened to sell my home to someone else if I didn't come here, from NC and close when they wanted me to during the "Peak" of Covid-19 here in Las Vegas, now I wish I had let them do that!! I would NEVER recommend them to anyone! Construction was not performed properly, painting was atrocious, flooring was also terrible, many other things were wrong and I'm here 4 months, with very little fixed at this point. I wish I could get my ...
Lennar responded:
Hi Bonita, thank you for sharing a review of your experience. We are sorry to hear about the poor experience you had during the purchase of your new Lennar home. If you could please send a message directly at corporatecustomercare@lennar.com, with any additional information you would like to provide, we will follow up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Cheap, cheap material....Wish I had looked up Lennar before buying their home.
- Covena C.
- Verified HomeBuyer
- September 24, 2020
- Riverview, FL
It hasn’t been 5 months and our cabinets are ready to come off the wall. I wished I had did more research on Lennar construction.
Lennar responded:
Hi Covena, thank you for sharing this review. We would like to apologize for the frustrations you have experienced with the cabinets in your new home. Please reach out to us directly at corporatecustomercare@lennar.com with any additional information you can provide, so we can follow-up with the appropriate team. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst builder ever
- Timothy S.
- Verified HomeBuyer
- September 24, 2020
- Goose Creek, SC
I had Lennar build me a home in Liberty Village Goose Creek, SC 5/2020 and what a terrible unprofessional experience it has been. Do not allow them to con you into closing when there is outstanding work or issues that remain. They will tell you they guarantee they will fix your issues, and that problems are tracked by the Charleston office, and then blow you off as they did us after closing. Look them up in Better Business Bureau and Consumer Affairs. Their work in Florida is even worse than SC. Definitely go with another builder. The floor in the picture is where my dresser sits on top in ...
Lennar responded:
Hi Timothy, thank you for sharing your experience and detailed notes. We would like to apologize for the issues you have listed with your new Lennar home. Please send us a note directly at corporatecustomercare@lennar.com, with your contact information, so we can follow-up on these items for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor customer towards the wants of home purchaser
- Michael B.
- Verified HomeBuyer
- September 09, 2020
- Saint Augustine, FL
We purchased a Lennar homeMay 5th, the salesperson was well aware of our wants for the home we purchased. We are unable to act on these wants since the salesperson never made us aware of an easement at our property along with 5 more adjacent homes. None of us were made aware of the easement until architechiral requests were submitted. The trustworthiness of the sales people are questionable. We have had to call the warranty people over the last 3 months for many failures in the building process. We are not even acting on some of the failures in the building process due to the disturbance ...
Lennar responded:
Hi Michael, thank you for taking time to share this feedback. We would like to apologize for the lack of communication you outlined during your purchase experience. Please send us a message at corporatecustomercare@lennar.com with any additional details you would like to provide, so we can follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Very unhappy home owners.
- Elda E.
- Verified HomeBuyer
- September 08, 2020
- Sparks, NV
Very poor responses from the site foremen. Tom and Larry have e poor follow through.Very unhappy that we purchased with Lennar
Lennar responded:
Hi Elda, thank you for taking the time to share a review. We apologize for the communication issues you experienced. Please reach out to us at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible Follow up and Feedback
- Corrie B.
- Verified HomeBuyer
- May 29, 2020
- Wimauma, FL
I have been dealing with an open issue at my new home since we closed on 10/21/2020. I have in writing that if the front and back yard does not grow correctly, Lennar will replace. I have a huge gap in my front door, I was told the part is on back order and they will get back to me soon. its been 6 months that we have lived with a gap that you can see daylight from, 6 months. they are unfilled holes in the front of the house above the garage, the front shingles were put on with very little workmanship! I was told the excess glue and shingle would me cut off/wiped away, that never happened and ...
Lennar responded:
Hi Corrie, thank you for outlining the issues you have experienced. We apologize for the delays and communication issues you detailed. Please send us a note at corporatecustomercare@lennar.com with any additional information you could provide, so we can review and follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Poorly built home.
- Michael B.
- Verified HomeBuyer
- May 26, 2020
- Vero Beach, FL
Poorly built home. Horrible customer service. would never buy another Lennar home
Lennar responded:
Hi Michael, thank you for taking time to share this feedback. We apologize for the frustrations you have experienced and would like the opportunity to follow up on any outstanding items. Please send us a message at corporatecustomercare@lennar.com with more details. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Had I to do it all over again
- Anonymous
- Verified HomeBuyer
- May 07, 2020
- Myrtle Beach, SC
Demand to have access to every phase of construction. If you are an absentee buyer, hire a home inspector to oversee the project.
Lennar responded:
Thank you for providing this feedback. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar is the worst builder
- Karen D.
- Verified HomeBuyer
- May 05, 2020
- Durham, NC
I have nothing but poor things to say about Lennar and I would tell people to NEVER purchase a Lennar home. The quality of workmanship and Material is below grade the house is way overpriced for the quality and products used in the home. There is zero trustworthiness, they have the worst sales people and construction people and they don't respond at all to any issues during the building process. They deserve much less than a 1.
Lennar responded:
Hi Karen, thank you for taking time to share your feedback. We are sorry for any difficulties and disappointments you have experienced. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad builder
- Anonymous
- Verified HomeBuyer
- April 29, 2020
- Saint Cloud, FL
Walls are off centered, basebroad are crooked, bad craftmanship all across the broad, all they want is your money; no one took the time out to make sure that the house structure is centered properly. It is a pain the be dealing with: toilets weren't flushing properly, dry lawn, spiders, ants, and bugs all over your home. cracked bathroom mirror, chipped bathroom tub, chipped appliances, long grooved on window, etc. It is a pain living in our new home and dealing with all these issues so early; no one takes the blames.....
Lennar responded:
Thank you for sharing your feedback and experience. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
HORRIBLE, HORRIBLE, HORRIBLE!
- Anonymous
- Verified HomeBuyer
- April 22, 2020
- Winter Garden, FL
This is our 3rd home we have built. 1st Richmond American, 2nd Standard Pacific and 3rd Lennar. From the purchase process to construction to workmanship to customer service we have had a horrible experience with Lennar. We thought we knew what we were getting into having built homes before but this was by far the worst all around.
Lennar responded:
Thank you for providing this feedback about your experience with Lennar. We are sorry to hear about the difficulties you described. If you have any outstanding items that you would like us to review for you, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad service
- Chris A.
- Verified HomeBuyer
- April 22, 2020
- Vero Beach, FL
Sales was great at making everything seem perfect. But the house we got had unpainted surfaces, bad craftsmanship, and cheap carpeting that’s falling apart. I would be wary of using Lennar again
Lennar responded:
Hi Chris, thank you for your feedback about the issues with the customer service team in your area. We apologize for any difficulties you've had. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst Builder Ever
- Yomaris C.
- Verified HomeBuyer
- April 17, 2020
- Davenport, FL
I regret buying with Lennar every single day. Materials used for construction are extremely cheap. Customer service and guarantee suck: stay away from this company
Lennar responded:
Hi Yomaris, thank you for sharing your feedback with us. We sincerely apologize for the disappointment you have experienced. Please send us a note at corporatecustomercare@lennar.com with anything outstanding and we will follow up with the management team for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Waist of my VA home loan
- Ben B.
- Verified HomeBuyer
- April 15, 2020
- Riverview, FL
If I could do this all over again I would definitely go with a different builder. The home that me and my wife purchased was very cheaply built. I waisted my VA home loan and I wouldn't recommend anybody to buy a home from them. They use cheap contractors to build and fix things so you pretty much get way less than what you pay for. I've been complaining about different issues shortly after moving in.
Lennar responded:
Hi Ben, thank you for your feedback about your experience. We are sorry to hear about the issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worst
- Candace B.
- Verified HomeBuyer
- April 14, 2020
- Fort Lauderdale, FL
I have had a horrible experience! The worst ever. I would never recommend this company to anyone. Within 3 months of owning home I have had 2 water leaks. One was my roof on a 5 month old home! I hate this home can’t wait to get out of it.
Lennar responded:
Hi Candace, thank you for your feedback about your experience. We are sorry to hear about the issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with details of any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
When will the issues with my home be addressed?????????????
- Raymond M.
- Verified HomeBuyer
- April 09, 2020
- Minneola, FL
From the beginning of building our home to this day, I have had issues with building my home. It started with not being able to upgrade our kitchen, even though I was the first person to pick a lot in the new phase. I later find out that others were able to pick the upgraded kitchen. I then had a home inspector check on the home before drywall and found 30 plus items that needed to be addressed, which major items were not addressed at the time when it was easier for everyone, but later when drywall was already installed. I closed on the home and was unable to enter the home due to keys not ...
Lennar responded:
Hi Raymond, thank you for sharing your feedback. We are sorry to hear about the quality issues and difficulty in having work completed. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Athens, GA - Coming soon!
- Atlanta, GA (351)
- Austin, TX (225)
- Bakersfield, CA (56)
- Baltimore, MD (146)
- Boise, ID (57)
- Boulder-Longmont, CO (43)
- Brazoria, TX (11)
- Bremerton, WA (47)
- Broward County-Ft. Lauderdale, FL (41)
- Bryan-College Station, TX - Coming soon!
- Central Oregon, OR (12)
- Charleston, SC (466)
- Charlotte, NC (581)
- Chattanooga, TN - Coming soon!
- Chicago, IL (316)
- Columbia, SC (30)
- Corpus Christi, TX (20)
- Corvallis, OR (12)
- Dallas, TX (738)
- Daytona Beach, FL (35)
- Decatur, AL - Coming soon!
- Denver, CO (568)
- Dover, DE (35)
- Eugene-Springfield, OR - Coming soon!
- Fort Collins-Loveland, CO (39)
- Fort Myers, FL (306)
- Fort Worth, TX (219)
- Fresno, CA (187)
- Gainesville, FL - Coming soon!
- Gary, IN (113)
- Greensboro-Winston-Salem-High Point, NC - Coming soon!
- Greenville-Spartanburg, SC (115)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (38)
- Houston, TX (858)
- Huntsville, AL (95)
- Indian River County, FL (17)
- Indianapolis, IN (616)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (132)
- Lakeland-Winter Haven, FL (325)
- Las Vegas, NV (753)
- Los Angeles, CA (125)
- Madison, WI - Coming soon!
- Martin-St. Lucie-Okeechobee Counties, FL (73)
- Melbourne, FL (21)
- Merced, CA (16)
- Mercer County, NJ (17)
- Miami-Dade County, FL (115)
- Middlesex County, NJ (63)
- Minneapolis-St. Paul, MN (505)
- Mobile, AL (67)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (26)
- Morris County, NJ (45)
- Myrtle Beach, SC (349)
- Naples, FL (218)
- Nashville, TN (202)
- Norfolk-Newport News, VA (50)
- Oakland-Alameda, CA (27)
- Ocala, FL (120)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (110)
- Oklahoma City, OK - Coming soon!
- Olympia, WA (14)
- Orange County, CA (169)
- Orlando, FL (637)
- Palm Beach County, FL (52)
- Passaic County, NJ - Coming soon!
- Pensacola, FL (49)
- Philadelphia, PA (148)
- Phoenix-Mesa, AZ (295)
- Portland-Vancouver, WA (249)
- Provo-Orem, UT (82)
- Punta Gorda, FL (491)
- Raleigh-Durham-Chapel Hill, NC (651)
- Reno, NV (186)
- Richmond-Petersburg, VA - Coming soon!
- Riverside-San Bernardino, CA (531)
- Sacramento, CA (136)
- Salem, OR (27)
- Salt Lake City-Ogden, UT (64)
- San Antonio, TX (921)
- San Diego, CA (242)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (389)
- Savannah, GA (35)
- Seattle-Bellevue, WA (129)
- Sherman-Denison, TX - Coming soon!
- Somerset County, NJ - Coming soon!
- Spokane-Couer d Alene, ID (28)
- Stockton-Lodi, CA (17)
- Sussex, DE (147)
- Tacoma, WA (87)
- Tampa-St. Petersburg, FL (1229)
- Tucson, AZ (39)
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (29)
- Visalia, CA (54)
- Washington, MD (394)
- Wilmington, NC (68)
- Wilmington-Newark, DE (29)
- York, PA (23)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.