Lennar Reviews

Lennar responded:
Good morning Bikram, and thank you for sharing your feedback. We are sorry to hear the community has not met your expectations and that the closing process was extremely rushed. We hope that moving forward, we can earn back your trust by offering an improved homeowner experience. In the meantime, for any general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for your review. We’re sorry to hear you feel you were given false info and we did not meet your quality expectations.

If you have any outstanding warranty items that need attention, please email us with the details at CorporateCustomerCare@Lennar.com and reference this review so we can assist with the follow-up.

For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is properly documented and prioritized for faster resolution.

Sincerely,
Lennar Corporate Customer Care ... More

Lennar responded:
Good morning Ajay, Thank you for your review. We are sorry to hear that you experienced unprofessional behavior from our service and sales teams.

If you would like to share details and have someone follow up with you, please email us at CorporateCustomerCare@Lennar.com and reference this review so we can assist you.
For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is properly documented and prioritized for faster resolution. Sincerely,
Lennar Corporate Customer Care ... More

Lennar responded:
Good morning Arturo, and thank you for sharing your experience with us. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for your review. We’re sorry to hear that your home-buying experience did not meet your expectations, and that we fell short of delivering the quality you expected for your home.

If you have any outstanding warranty items that need attention, please email us with the details at CorporateCustomerCare@Lennar.com and reference this review so we can assist with the follow-up.

For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is properly documented and prioritized for faster resolution.

Sincerely,
Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon and thank you for your review. We are sorry to hear we did not meet your expectations. If there are any outstanding warranty items you need assistance with, please send an email with details of your concern to CorporateCustomerCare@Lennar.com and reference this review, so we can help with the follow-up. For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is documented and prioritized for faster resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon Derek, Thank you for sharing your recent homebuying experience with us. We are sorry to hear that we failed to meet your expectations. If any outstanding warrantable issues have not been addressed, please send us an email with details of your concern to CorporateCustomerCare@Lennar.com referencing this review so we can help you follow up on them.
If you have general questions or warranty-related issues, please reach out to our Customer Care Team by submitting a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon and thank you for your review. We are sorry to hear we did not meet your expectations. If there are any outstanding warranty items you need assistance with, please send an email with details of your concern to CorporateCustomerCare@Lennar.com, and we'll help with the follow-up. For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is documented and prioritized for faster resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon and thank you for sharing your review. We are sorry to hear about the poor workmanship you've encountered in your new home. If there are still any outstanding warranty items you need assistance with, please send an email with details of your concern to CorporateCustomerCare@Lennar.com, and we'll help with the follow-up. For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is documented and prioritized for faster resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for sharing your review. We are sorry to hear about the lack of responsiveness you've encountered regarding items to be resolved. If there are still any outstanding warranty items you need assistance with, please email us at CorporateCustomerCare@Lennar.com, and we'll help with the follow-up.

For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is documented and prioritized for faster resolution.

Sincerely,
Lennar Corporate Customer Care ... More

Lennar responded:
Good morning David,
Thank you for sharing your detailed experience with us. We sincerely apologize for the inconvenience and frustration you have faced during your home-buying process. We are sorry to hear about the poor experience with the mortgage team, the lack of response to your irrigation questions, and that you felt the work done was rushed. I have shared your review with upper management. We appreciate your positive feedback about the project manager and your customer care team. We hope that moving forward, we can regain your trust. If you have any questions or warrantable items you need taken care of, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good morning and thank you for your feedback. We sincerely apologize for the issues you experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Lennar responded:
Good morning Vincent and thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced during your home-buying process, especially with your mortgage journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. ... More

Lennar responded:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good morning Javier, Thank you for sharing your feedback. We sincerely apologize for the negative experience you have had with your home purchase. We regret that your experience did not meet your expectations.
We hope to earn back your trust and provide a better experience as a homeowner moving forward. If you have any questions or warrantable issues, please do not hesitate to contact your customer care team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative experience you've had with your home and for falling short of meeting your quality expectations. We really appreciate your feedback and would like to help you with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed. Sincerely, Lennar Corporate Customer Care

Lennar responded:
Good afternoon Varun, Thank you for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've had. We take your feedback seriously and we would like to offer further assistance with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed.

Sincerely,

Lennar Corporate Customer Care

Lennar responded:
Thank you for sharing your recent homebuying experience with us. We are sorry to hear it was your worst experience and we apologize for any frustrations you encountered. We're committed to improving your experience and would love the opportunity to earn back your trust. If you would like to share any further details, or if you have any outstanding warranty issues that need to be resolved, please don’t hesitate to email us at CorporateCustomerCare@Lennar.com, referencing this review and providing details of your concern so we can assist with follow-up. For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good morning Susan, Thank you for sharing your feedback with us. We are sorry to hear we have not met your expectations. We understand how frustrating it can be not to hear back from customer care. If there are any outstanding warranty issues you would like us to follow up on, please email the details of your concerns, referencing this review, to LennarNews@Lennar.com so we can assist you.

Moving forward, please do not hesitate to submit your warranty requests online through your Lennar Account. This ensures that your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for sharing your feedback with us. We are sorry to hear you had to close on a home with some unfinished items. If you need assistance with outstanding items, please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com and include your contact information. This will allow us to follow up with the appropriate team who can work diligently to get everything completed.

For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good morning Yawo, Thank you for sharing your feedback with us. We’re sorry to hear the quality of the material fell short of your expectations. If you have any outstanding warranty issues that need to be resolved, please don’t hesitate to email us at CorporateCustomerCare@Lennar.com, referencing this review and providing details of your concern so we can assist with follow-up. For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon Steve, Thank you for sharing your feedback with us. We're sorry to hear that the materials in your home did not meet your expectations. We hope to earn back your trust moving forward as we work to provide you with a Legendary Customer Care Experience.

Sincerely,
Lennar Corporate Customer Care

Lennar responded:
Thank you Naimeshku for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for sharing your review. We sincerely apologize for any issues you might have experienced during your Homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you would like to share details of your experience, please send an email to LennarNews@Lennar.com referencing this review, so that I can forward it to the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for sharing your feedback with us. We sincerely apologize for any issues you may have experienced during your homebuying journey and with your new home. We are actively working to improve the experience moving forward.
If you would like to escalate your concern and share more details of your experience, please email LennarNews@Lennar.com, referencing this review, so that we can follow up with you directly.
For any warrantable items or questions, please continue to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This will help streamline the process, making it easier to schedule virtual appointments and follow up on your request.
Sincerely,
Lennar Corporate Customer Care ... More