Lennar Reviews

Very disappointed in the quality of materials and craftsmanship of the home. Extremely sloppy grout, wood work, and painting. We did not expect to move into a brand new home and need to fix SO MANY things— The amount of carelessness, cheap materials, and inexperience of their trade workers is evident in every room. Literally everything from the exterior paint peeling off after only one month, the cracks and water standing in the yard, to the windows being impossible to open—to the bulging outlets, drywall seam lines, and the amount of extra grout smeared on the shower and floor tiles— there is nothing luxurious about any of it! We definitely feel like we got ripped off! ... More

The home is not worth what I paid for it, only the location is. It's a shame the quality of work, cheap appliances and material were used to build this type of home. I have a list of repairs from the first 2 months I have owned the home. Baseboards poping off in several locations, scratched glass doors, and toilet seats, warped doors, etc... I have reached out to the area manager to address a few issues and have not had a resolution within the last 4 weeks.

If you only want good reviews what does that accomplish for making the company better. You're all a joke

Think twice before buying a home from Lennar. The quality has gone down a lot. Had lot of issues just in the first month itself. 1) Crawlspace moisture issues (Puddles of water in crawlspace) 2) Crawlspace didn't have vapor barrier at all the places. 3) Leak in the garage. 4) Weather strip for the doors not installed correctly. 5) Faulty transformer for ring door bell. 6) Dry wall issues 7) and so on. I believe a homeowner shouldn't experience these many issues just in the first month if the build quality is good and is properly inspected.

I will not recommend Lennar. They used contractors who are not professionals in the industry. The guys who worked on my home looks like trainee -no experience at all. Workmanship is very very very poor. The inventory used is of cheap quality. Lawn is half done, Worst and cheap quality engineered hard wood. The floor is chipping out even before I closed. They did some patch work but the entire floor(atleast most of floor) needs to be redone. the exhaust fan in the kitchen makes sound loke a lawn mower. They showed something in model house but installed lower priced appliances.The staircase is glossy for couple of steps and is rough on all other steps The list goes on and I will not recommend Lennar. ... More

I’ve spent so much time and effort trying to get Lennar to make things right I’m not going to spend a lot of time on this review. You name it; it’s broken or done haphazardly. NEVER again. And lastly, broken promise after broken promise to make things right. It’s not just me, any time I talk to a neighbor they’re dealing with the same thing. Completely unreal.

Buyer Beware..... Issues: 1. Soil not prepared properly 2. Blended Topsoil with compost was not used 3. Topsoil was not racked smooth 4. Topsoil not sloping away from house 5. Proper egress for water off the roof is not being accomplished 6. Sob was laid on top of building Material/ debris 7. Due to improper soil prep, there are holes throughout, trapping water causing patches of mold 8. Due to improper soil prep/ sloop away from house, there is standing water Northside of house/ gate area and back side of house/ area close to water spigot 9. Dead spots throughout lawn front and back yards 10. Sod has weeds 11. Sod has different types of grass mix 12. Sod has mold 13. Sod is not flat, can cause twisted ankle 14. Sprinkler system is not functioning properly, had to manually shut off water to prevent seepage from the sprinkler heads, backyard 15. Oak tree has major damage lower truck, not a healthy tree 16. Front house gutter drains, routed into black drain line, drains into front flower bed at side walkway, creating mold throughout flower bed, this should have been routed to drain close to front street 17. Flower bed not prepared properly, slopped, does not drain water off, holds water, mold is now present in the rocks 18. Flower beds duty weed barrier/ weave fabric not installed ... More

I think poor workmanship no screens no garage door opener no deck build even though there were 30 inches between foundation they just moved up the dirt snd put grass on top. No caulking on floor for kitchen island. No quarter rounds anywhere on the floors Less cabinets in kitchen no cabinet in laundry toom. Shelves that are too high up. Bricks sticking out by the front entrance. Garage door is damaged. Driveway looks bad no gutters. Garage breakers are not strong enough. It keeps popping off no linen closet no drawers in the master bathroom. The exhaust in the kitchen above microwave is not connected. At closing of escrow just got handed a folder with no information on the HOA. Was contacted and was told the would FedEx it. Still waiting. It is a shame to be treated this way. Had a Richmond home before and was treated so much better. I will not ever recommend a Lennar home again ... More

The quality of the build is not what we expected. A private inspector found 37 issues, some major. I will provide his report if requested. Mike B. and Tyler B. have been great in trying to help us take care of the issues, but the nobody returns phone calls letting us know when repairs will be made.

This was my first home I have ever purchased and Lennar homes absolutely ruin my experience. First, the sales rep I worked with (Amber) needs to find a new line work. While my home was under construction, I would periodically reach out to her with questions and at first I thought maybe she was just having a bad day based on the attitude I got however, it became a re-occuring issue and I realized she was just a completely rude and nasty person. You should never tell a customer if they have any questions or concerns feel free to give you a call and then when you call with a question you act as though I am bothering you. The construction Manager (Justin) is a complete liar, he said the day I was scheduled to close they would have the items fixed that were marked during my final walk through. The day I closed none of the items were completed and still my door is not painted. Imagine having a brand new home and a door is unpainted. The workmanship done was poor as well as the quality control. They installed a ring video camera door bell which do not work. They didn’t even leave me the box it came in. I have been fighting with the ring company for the last month on helping me to get it in working order. My shower rod in my second bathroom completely fell apart the first day I moved in. All of my bathrooms were clogged two weeks after I moved in. Again cheap poor workmanship. The purpose of buying a brand new construction home was so I didn’t have to play fixer upper and this home is making me do just that. To all prospective buyers please do your research, there are far better builders to work with. Lennar is not the builder to purchase your brand new home with and based on my experience I would not ever work with them again in the future. ... More

They closed home without fixing all the problems I mentioned. And now I'm struggling. Their responsiveness to issues are really zero. Also, the material they build is not so good. I will never recommend anyone to buy from Lennar.

Was Not a Warm Welcome, treat like I was not a person or my wife as if you don’t care. Everyone room was decorated but we was put in a plain room with the notary and had to yell to Lennar person across from the room if we need questions answered so unprofessional all the way even when key was put on table not out hand so wrong in so many way not even a picture like the other people was doing and ringing a bell . Plus the Townhouse was not clean did not do what we ask on list so rude.

Very bad experience, with everyone at Lennar Homes. I have been calling Lennar Corporate telephone number for weeks , I even sent a email and have not got a response. Today is August 29, 2022 and I have only two days left before my 60 day home warranty expires. During my closing walk through there was so much I saw that need to be fixed, the builder supervisor said don’t worry you have 60 days. Well my 60 days expire in 2 days and guess what I can’t get anyone to respond to my request. I will never build or purchase another home from Lennar or refer any of my friends and family to Lennar builders. The one big mistake I made during purchasing a home with LENNAR Builders was I thought that the sales person was helping me, when she is solely out to help the builder. Please let everyone of your buying a new home, please take a realtor with you, they are your true help. Also the other big mistake was not hiring a Realastate Attorney, if it had not been for a outside mortgage I used. I would have lost my earnest money and my home. This experience with LENNAR Homes have taught me a lot about making sure you cover yourself. I know we had a pandemic but this type of service and work is no excuse. I hope I helped someone today, please protect yourself and your investment get a real estate Attorney and a realtor. Please save your self from the big headache not doing this caused me. ... More

I’ve been completely and utterly unhappy with my home purchase. Since buying a Lennar home, I’ve had a gas leak, my floors seem like they are sinking in, and plumbing seems to be a problem. My home has been riddled with problems. If you're looking to buy a home, I would suggest you do a thorough investigation on the builder before you buy. I wish everyday I could get my money and time back.

This is my second new build. I thought I was buying with a premier builder when we went with Lennar for our second new build and was expecting a better experience and better quality than our first home, especially when buying a million dollar home. I was wrong. From the very beginning I was disappointed with the quality and workmanship being put into the house. It appears Lennar's contracts with the cheapest subcontractors they can find whom put very little effort in the product they are providing. From framers to landscapers, everything appears to be of poor quality. The close out process was terrible, the Lennar superintendents were rude and straight up lied to our faces over and over. The worst, has been the warranty which we are on our second warranty rep in one month and both have been miserable. They constantly give false promises and never come thru, that is if they even respond and don't completely ignore me. It came down to forcing us to close and promising that everything is going to be corrected and completed immediately after closing to completely ignoring us, going on two months. I could go on and on. ... More

Bad quality , even the paint and the floor .

Worse experience ever!!! From the sales team and quality of construction to the warranty experience!!! So disappointing! I will never buy a house from this builder again!!

My experience with Lennar was the worst. There were so many issues with the building of my home. Lack of communication with the Sales Person and Sr. Project Manager. I would not recommend Lennar Builders

My home has many issues from minimal to major. The craftsmanship is terrible and so is the follow-up on the backend via warranty. The cheapest solution is sought in every case and typically requires numerous attempts. This was my first experience buying a new build and has turned me off from it completely. At this point I want to get the home in a condition where I can put it back in the market and put this terrible experience behind me. I have had hvac issues, structural issues, grading issues causing the front lawn to be swampy, missing screens, bowed flooring, warped decking, exposed drywall seams, to name a few. Do yourself a favor and throughly inspect any new home numerous times before deciding to follow through and don't except that the issues are related to post pandemic workforce and material availability, because that is the builders problem and not yours. ... More

Worst experience ever. the sales rep was the worse along with the CM. no communication. Absolute nightmare! I had to reach out to the area sales manager so she could help expedite the construction process.

I had a very very unhappy home buying experience with Lennar. Starting from the sales to finance to home construction, ar every step, the whole experience was very unpleasant and compromising. The quality of the construction was suboptimal and there are multiple visible flaws that were not corrected even after they were reported in the inspections. The new home walkthru and final inspection process was so painful with so many open issues and construction manager was not ready to fix. To make the matters worse, I was promised some fixes which I had to follow-up multiple times. The way my home was handed over was even without cleaning. All the Lennar associates that I had to interface were not responsive and not customer friendly. They feel they are doing me a service and am very disappointed with the whole experience ... More

Was told by the sales person they’re not making this style of home anymore, when I stated I would wait for similar model in different location. Now I see same model being built I’m different location, for $50K cheaper. House was filthy when I moved in, construction dust on all the window sills. Door to garage doesn’t close all the way. Hole in the ceiling that took a month for someone to finally pick up. Water started leaking through my ceiling 2 weeks into ownership. Now there’s a bigger hole in my ceiling. They’re allegedly taking care of it, I have no communication when contractors are showing up, I have to board my dog and stay in a hotel this week. Told me electrician was coming out yesterday I text my contact what time, no response I had to go to work. Electrician never called me either and apparently I missed them. Awful all the way around, would never buy from this company again, I bought brand new so I wouldn’t have to deal with issues. My new house has more problems than my house back home that was built in the 1970’s. ... More

This was one of the worst experiences I have ever had. Lennar cares only about profits and quality of work, nor customer services/experience. Stay away from Lennar they are a rip-off.

It’s just been more than a month and we have raised 10+ service request already. We entered into our new home and hot water won’t work. Pipe leaked in basement. Cabinet door came off. Switch won’t work. AC stopped working and they said they need 3 weeks to fix it and punished me to suffer in high temperatures inside the home. Would never recommend lennar to anyone.

Worst mistake ever: - Windows that don’t work - Cracks in garage and wall damage behind gutter - Missing downspout on other side of driveway - flimsy doors and locks - Downspout that wasn’t installed in correct location with no splash block - Screwed up sidewalk with cracks - Outdoor spigot that seems to have an internal leak - Mystery water marks on exterior concrete wall -Nail pops - Mystery blue ink on shower floor - non-working sprinklers - water tank in attic, heater in attic (why such an inaccessible location?) -non-existent customer service and banker’s hours - no mail boxes at house - only at the stupid useless clubhouse. Why only 1 location not like four?? - builder failed to disclose they are building a 900 unit apartment building less a half block down my tiny side street?!?!?! - development might be built across street by them too. - no irrigation water system -$2 sprinklers are NOT an irrigation system. - Gas everything? Why such a poor environmental choice? - Dead trees - my neighbor’s tree is dead and it’s not been replaced - crappy appliances ... More