Lennar Reviews

Poor quality of materials, framing bad so walls crooked and cabinets hung crooked. Cheap recessed lights and cheap cabinets. Never experienced a builder that does standby their work and do a 12 month punch list. Still issues outstanding and things not working correctly and I only closed 4 months ago.

Sales guy who originally sold us the home- fantastic! Everything else from there- terrible. Lennar lending is terrible I would not recommend them to my pets! Lots of shady backdoor stuff going on with them. The build of the house is ok, lots of little things they don't do which are basic things in my opinion- sealing granite and floors, just to name a few. Once home is purchased and need ur repairs done- ha! Good luck with that. Our building manager was NEVER anywhere to be found. Took 3 months to complete punch list... which by the way was supposed to be done BEFORE closing. If I had to do it over again I wouldn't look into a Lennar sorry. ... More

I think next time I take my time to tour the In said of the house more that I did. They are few things that I think was rush through. But overall am happy and live my beautiful plan.

Price for home is high, also electronics are not good quality.

Since moving into my home , there’s been some concerns that occurred from what I believe to be a rushed job and therefore affected the quality of the house

Buying experience was good but we had few issues in the buying process. Provided different appliances to each individuals. Few got the updated ones. Responsiveness to issues in the house is slow

Poor workmanship and cheap materials. Lack of attention to detail and a lot of corner cutting. We do not recommend using the in-house mortgage company, Lennar Mortgage / Eagle Mortgage. And pay attention during your walk through. Take your time. We have paint splattered on the floors, paint is missing in corners of ceilings, on windowsills, etc. and the paint is so cheap it literally flakes off the ceiling and walls. Nail pops are everywhere, cupboard doors don’t close properly, electrical outlets are not secured. Light fixtures are not properly secured. Doors are sticking. Be prepared fir an enormous amount of debris to make its way to the surface in your yard. We’re talking nails, broken pottery, tools, etc. - you name it. Yards are not graded and leveled. We have also found where the tub and surround have scratches and were painted over. The stove has scratches and slight dents that we didn’t notice at first. Paint and caulk were splattered on towel bars, countertops and the sides of toilets. We’re kicking ourselves for not noticing more. ... More

I gave a perfect score to every aspect of my home buying experience. The quality of my home is exceptional, the price is reasonable and everyone has been very attentive and responsive to me. I trust Lennar completely and would recommend them to others.

Overall it is good experience.

In this area, spend more money with a builder who is known to produce a more quality build. It will be worth it and a better protection of your investment.

Lennar builds a structurally sound home. The quality of workmanship and materials for what you pay is TERRIBLE. They build the home and you will spend months getting warranty work done. They have been great to repair what we find. The problem is you have to find it to get it fixed. The rates with their mortgage company and fee are more expensive than outside. The solar through them is a lot more costly than if you went outside of Lennar. Most builders will have certain companies as preferred lenders, solar, etc but Lennar uses its own subsidiaries and YOU PAY THE PRICE!

You will be forced into using their lender. Inspect the home as often as you can during construction.

Good construction company. I highly recommend it.

Our hone buying experience was complicated from the beginning. We signed when Lennar was offering “smart home” packages. When we moved in and saw that we were missing the package, the rep told us they discontinued the package. He did however give us a gift card to purchase the ring doorbell and items we could install ourselves. The day we moved in was a mess. The house wasn’t ready even though we had done a private home inspection and done the walk thru with the Lennar rep. We waited at the Lennar corporate office for several hours because they had overbooked themselves on the closing day. We never even met the title guy or anyone we did our original paperwork with. The person who walked us through the closing documents told us she was only a notary and couldn’t answer any of our questions, which is why we opted for the in person closing in the first place. When we showed up for closing they still had no idea how much money we needed to bring with us so we ended up over paying and having to get a refund for the over payment. After closing we went back to the sales office and the rep couldn’t find our keys. We had to wait while the construction manager drive back from his house with them. After all that it was finally time to move in. We showed up bright and early with a moving company the next day, only to find out that half of our house didn’t have electricity. Several back and forth calls between Centerpoint, Lennar’s electric company, and the builder after a few days we finally had the repairs completed. We have had the “trades” come back to our house about a dozen times to make small repairs. Lennar’s customer service people are great but scheduling and actually getting the contractors out is a huge headache each time. They are no call no shows or show up at completely different days/times without regard to our personal lives. We are first time homeboys so we had no idea what to expect when we started this but after speaking to friends and family who purchased new homes from other builders, it seems like we may have made a bad decision choosing Lennar. We love our house but the actual construction and closing has been a nightmare. One positive thing was that Lennar addressed the issue with the builder and fired the construction manager that overlooked our home. Too bad it was AFTER us. ... More

Excellent customer service from construction manager

I really do enjoy my home, but I have issue with the completed work. There were a bunch of small things that seemed rushed when we moved in. The walls seem thin and let in a good amount of noise. Overall though, I am very pleased with my home.

Entire process in terms of signing/closing was ok but communication could be better. Construction team is very poor in communication and status update and can’t keep up with meeting timings. Overall quality, workmanship and materials were very poor. It is surely not matching what Lennar wow on their website about quality. We had many issues in terms of quality of overall construction. Right after closing within 10 days of living, we discovered shower leak with lose plumbing and dripping water in a bedroom. Also, wall/ceiling bumps visible in all rooms, floor unevenness/gaps/scratches, cabinet gaps/scratches are the few examples. Has to deal with warranty from day 10. Even after 4 months of living, issues are still worked on by warranties. Warranty response to all of these issues were good but sad part is, it is taking very very long to fix those issues. Many reschedule of warranty work happened during fix. Even after closing we feel like we are still living in construction/toxic zone with scrubbing/painting and wood work going on in new home. No doubt warranty is trying to fix the issues but if construction team had done better job with quality, it would not only save lots of time for buyer but also reduce lots of frustration after spending entire life saving. Lennar try to save $$ during construction and wasting everyone’s time. For warranty it is their part of job to fix issues but for buyers, it is just waste of time and lots of frustration. ... More

good house for the money....wish they used something other than flat paint on interior walls

Customer care doens't care about customers at all.

Home buying experience was great! Very kind, helpful and supportive. However, issues were not resolved even after 4 months. Most of the manuals and remote controllers were missing. IT support was great. We appreciate very much on his help on resolving many issues related to slow wifi and operation of the curtains and so on. One of the ceiling fan is not working but it cannot be repaired with one year warranty because it is an optional item, which is hard to understand. Other than this issue. Overall, not bad.

I would not recommend this builder. Many many issues with my home. Had a very bad experience.

Not happy with quality of materials used for construction and not completely finished the home while closed. Promises made while buying the home is not fulfilled yet

Still haven’t resolved issues

It was good. First home.

Everyone from the sales rep to close are so professional and will help resolve any issue you may have in any way they can! Love this builder! Great quality and square footage for money! Would recommend this builder to everyone! Great experience from start to finish!