Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21973 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Had a good experience with Lennar.
- Anonymous
- Verified Homebuyer
- October 12, 2026
- Las Vegas, NV
Would have liked all my inspectors findings addressed.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
overall Lennar is good, overall Lennar is good。 overall Lennar is good, overall Lennar is good, overall Lennar is good,
- Anonymous
- Verified Homebuyer
- October 12, 2026
- Inman, SC
reasonable price and good quality overall Lennar is good, overall Lennar is good。 overall Lennar is good, overall Lennar is good, overall Lennar is good,
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Customer care team is horrible.
- Tulga T.
- Verified Homebuyer
- October 12, 2026
- Volo, IL
Could not get them to fix my garage floor... brand new garage with a crack on the floor and they would not fix it...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 1
Not responsive
- Anonymous
- Verified Homebuyer
- October 12, 2026
- North Fort Myers, FL
Come and correct defects when the new home buyer points them out to you.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Pretty good
- Anonymous
- Verified Homebuyer
- October 12, 2026
- Tigard, OR
Overall the experience was good. Sales team was helpful with information. There were times were I needed to move the process along. There were plenty of cut corners in the construction process but overall the place is livable and nice.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Emotionally draining
- Anonymous
- Verified Homebuyer
- October 12, 2026
- Middletown, DE
Lack of communication from Lennar, independent inspector had over 40 pages of problems, finish detail work sloppy, concerned 11 month warranty work will be a problem to get finished
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
The overall process was chaotic with a lot of back and forth communication challenges when sending the required documents using their platform.
- Waleska S.
- Verified Homebuyer
- October 12, 2026
- Warner Robins, GA
The process is too complicated to upload documents on DocuSigns.
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Worst buying experience
- Elizabeth S.
- Verified Homebuyer
- October 12, 2026
- Black Diamond, WA
Team lacked communication, was incompetent, i will never buy another lennar home, in particular, I will never want to work with Katie, Lily, Hannah.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Great Experience
- Anonymous
- Verified Homebuyer
- October 11, 2026
- Fort Worth, TX
Great experience during my home buying and closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wonderful homebuying experience.
- Gerardo R.
- Verified Homebuyer
- October 11, 2026
- Richmond, TX
Quality building materials, great craftsmanship, best customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
First Time Homebuyers
- Anonymous
- Verified Homebuyer
- October 11, 2026
- Conway, SC
Your lending team are true Rockstars, the construction manager a very cool dude. Scott the new home consultant was the worst part of the experience, very unresponsive to questions and it was Mike our construction manager that told us about the things that ended up getting included and the update on the community pool.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
My experience was very pleasant.
- Alison B.
- Verified Homebuyer
- October 11, 2026
- Needville, TX
The representatives were friendly and available to answer my many questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall above average
- Anonymous
- Verified Homebuyer
- October 11, 2026
- Cape Coral, FL
Builders rep not completely accurate on a couple of home features..also, we have yet to receive an actual key to our front door
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Good experience - fast to fix repairs.
- Kenneth G.
- Verified Homebuyer
- October 10, 2026
- Reno, NV
Happy as this is our first home. Overall quite pleased. Wish front yard landscaping was better
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Almost perfect BLESSING!
- Jennifer E.
- Verified Homebuyer
- October 10, 2026
- Myrtle Beach, SC
Davon was amazing! Attentive and very responsive going over and beyond for me as a buyer who was hundreds of miles away! He remained consistent even after the deal was done which made me know it was genuine. A few cosmetic changes I preferred and missing being able to hold a SOLD sign day of closing at the property was a disappointment. Looking forward to peaceful years of bliss in my home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Quality has gone downhill
- Patricia Jean Campbell Trustee of The C.
- Verified Homebuyer
- October 10, 2026
- El Dorado Hills, CA
This is our 4th Lennar home and Lennar has put in lower quality appliances, faucets, toilets and fixtures. Not to mention no cabinets in the laundry room - ridiculous and disappointing
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Not a pleasant experience--still have pending issues that are not resolved to date waiting to receive reimbursement from closing costs paid
- Anonymous
- Verified Homebuyer
- October 10, 2026
- Parker, CO
sales person took my deposit and never heard back from him i had to call him on issues that he failed to update me on
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Great home buying experience
- Gamaliel G.
- Verified Homebuyer
- October 09, 2026
- San Jacinto, CA
This is our First home purchase and it was extremely easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good experience!
- Barbara Whalen T.
- Verified Homebuyer
- October 09, 2026
- Oceanside, CA
Everyone I worked with at Lennar was friendly, helpful and extremely responsive to my emails and phone calls.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
We love our new Lennar Home!
- Anonymous
- Verified Homebuyer
- October 08, 2026
- Lakewood Ranch, FL
We met with Ron for the walk through. Best guy ever. He knew the home and its craftsmanship inside and out and made good and every promise made to us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional, Helpful, Patient
- Anonymous
- Verified Homebuyer
- October 08, 2026
- Menifee, CA
Love our new home and very satisfied with our entire experience. We are still getting settled and navigating a few things. Everyone has responded very quickly and has been very helpful!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Professional
- Anonymous
- Verified Homebuyer
- October 08, 2026
- Palmetto, FL
Starting off with Valerie in the sales office, she was amazing. Very personable and helpful. I could email/ text her with questions and her response was always immediate. Noah in the Title office was very responsive and informative. The rest of the title company were great. Overall, it was a great experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Made it easy
- Anonymous
- Verified Homebuyer
- October 07, 2026
- Chesterfield, VA
Everyone I worked with was very professional. Megan, who handled my loan was amazing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
[TRANSLATED FROM ES] Dean Lennar
- Anonymous
- Verified Homebuyer
- October 07, 2026
- Las Vegas, NV
When we initially began looking at the Decano community, we began dealing with *****. She was very pushy and even more dismissive of us throughout the process. On several occasions she told our realtor that there were plenty of people looking at the house we were interested in so if we couldn't move forward with it she didn't care. On several occasions she gave us false information as it related to interest and purchase incentives that the loan team was able to help with. So, the process did not start out well. We moved forward with the purchase of our home and moved into escrow. The loan ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Responsive repair
- Anonymous
- Verified Homebuyer
- October 07, 2026
- Aurora, IL
Lisa and the repair team have been very responsive and helpful.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
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