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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

i should have looked into other option's .

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2021
  • Plainfield, IL

there big amazing homes ,but it seems like they rush threw them.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

great

  • Mark I.
  • Verified HomeBuyer
  • June 25, 2021
  • Reno, NV

It was great buying and we love the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great to work with.

  • Christila S.
  • Verified HomeBuyer
  • June 25, 2021
  • Rockwell, NC

Great to work with. It was a manageable experience

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Everything is included!

  • Marilyn O.
  • Verified HomeBuyer
  • June 24, 2021
  • Chandler, AZ

I love my little condo. It’s nice that the upgrades are already included. They built it really fast, so I didn’t have to wait long. They have great customer service. I was treated very well throughout the process and after.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - well I have nothing to say we are happy with the purchase

  • Julio M.
  • Verified HomeBuyer
  • June 24, 2021
  • Dallas, TX

well I have nothing to say we are happy with the purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The assistance that was given for purchase

  • James M.
  • Verified HomeBuyer
  • June 24, 2021
  • Summerville, SC

The builder works toward customer service goals.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Lennar - We’ve been dealing with a refrigerator issue that still hasn’t

  • David T.
  • Verified HomeBuyer
  • June 24, 2021
  • Commerce City, CO

We’ve been dealing with a refrigerator issue that still hasn’t been resolved the breaker keeps popping and lennar and GE keeps passing the blame back and forth. The carpenters and concrete people are terrible.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 1

Good buying experience.. not the best quality of construction or communication

  • Cory H.
  • Verified HomeBuyer
  • June 24, 2021
  • San Bernardino, CA

Buying process was pretty smooth and sales staff was on point and very quick to respond. After closing, the construction and communication has gone down hill. Would strongly consider other builders on my next home purchase. Overall experience was a 6/10.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - It was great overall, felt kind of lost when it came to knowing

  • Santos D.
  • Verified HomeBuyer
  • June 24, 2021
  • Frederick, MD

It was great overall, felt kind of lost when it came to knowing about our community and how to get information for that.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Nice layout but QA needs a boost in a big way

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2021
  • Lake Forest, CA

We moved into a Lennar home in March 2021. The house is nice and we love the layout. It has plenty of room for our kids and whatnot. However, since we moved in we have found all sort of issues. There was a cracked (missing 1/4 )electrical faceplate underneath the stovetop range, and there were trash from wires, saw dusk, gas line caps, etc. We had 7 windows screen that was missing tabs or ripped. One window was installed crooked, 6 windows are scratched. It took the contractor about two weeks to come out just to assess the windows. They haven't follow up, and no calls or anything for ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - This home was supposed to be my dream home.

  • Karen N.
  • Verified HomeBuyer
  • June 24, 2021
  • Joliet, IL

This home was supposed to be my dream home. I was not given upfront, honest information from the time I signed the contract to the building of my home. Front elevation by front door was not what i signed for , it was a bait and switch. Lot was not what I needed - specifically told sales rep I wanted yard with a pool, my yard has so much utility items now running through that I cannot have a pool. The company has not been responsive to my issues, I have had to follow up multiple times to get any actions completed. Their subcontractors are not reliable. Lennar does not return messages. ...

Lennar responded:
Hi Karen, thank you for sharing your review. We are very disappointed to hear about your poor experience with your new home. If there are any items requiring attention in which we can assist, please send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Lennar - Such great and friendly people to work with!

  • Ashley G.
  • Verified HomeBuyer
  • June 24, 2021
  • Raleigh, NC

Such great and friendly people to work with!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Would not recommend at all if you are a 1st time homeowner.

  • Valerie R.
  • Verified HomeBuyer
  • June 24, 2021
  • Tolleson, AZ

Would not recommend at all if you are a 1st time homeowner.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Lennar - Make sure you understand once you move in, their attitude changes

  • Anonymous
  • Verified HomeBuyer
  • June 24, 2021
  • Gainesville, GA

Make sure you understand once you move in, their attitude changes and not for the good!

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 2

Lennar - Punch list was not completed before we moved in.

  • Laura B.
  • Verified HomeBuyer
  • June 24, 2021
  • Winter Springs, FL

Punch list was not completed before we moved in.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - The buying process went well and I love the home but construction

  • Thomas S.
  • Verified HomeBuyer
  • June 24, 2021
  • Harbeson, DE

The buying process went well and I love the home but construction discrepancies to be repaired after move in are still outstanding 4 months later

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great Customer Service

  • Michael M.
  • Verified HomeBuyer
  • June 24, 2021
  • Punta Gorda, FL

From our first visit to Babcock Ranch we were pleased with our Sales Consultant who was very professional, knowledgeable, and friendly. We had decided on the Sylvester as we wanted 4 bedrooms and 3 Bath and no stairs. Going forward during building process our sales consultant was in touch with updates on the progress. When it was time for our walk thru we were very satisfied with the construction manager and felt he did a great job explaining everything about our new home. Both of these gentlemen were we believe why our experience was so good. Lastly the gentleman who came out after we ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Prompt response

  • Donna R.
  • Verified HomeBuyer
  • June 24, 2021
  • San Antonio, FL

While I don't love all of the things about Lennar, I will say their response time to issues is amazing. I don't like the fact that after your final walk through, they will address no cosmetic issues. Some things simply aren't seen until you move in. I had an outstanding salesperson and the customer care person is equally terrific. They should fire their painters.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

How quickly they respond to even little things that need attention

  • Cynthia S.
  • Verified HomeBuyer
  • June 24, 2021
  • Conroe, TX

The best part of the experience was moving in to my new home. the home has lots of amenities. things I didn’t even think of and I’ve been planning on a home for years I appreciate there attention to detail

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience

  • Colleen A.
  • Verified HomeBuyer
  • June 24, 2021
  • Westfield, IN

Purchasing our Lennar home was a great experience. From our first visit with Curtis all the way to closing we were kept informed of the progress on our home. JT and his group were responsive once we moved in and fixed any things that needed attention. I would highly recommend building a home with Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great value and even better sales experience!

  • Coral H.
  • Verified HomeBuyer
  • June 24, 2021
  • Fort Myers, FL

Moises Lee was amazing. He helped us every step of the way. We did not reeled pressured at all. He answered everyone of our questions thoroughly. He made us feel like part of the Timbercreek family. Best house buying experience ever! Thank you Moises and your team!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - My home buying experience was great.

  • Kiana R.
  • Verified HomeBuyer
  • June 24, 2021
  • Sun City Center, FL

My home buying experience was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - First - I love my house.

  • Bonnie D.
  • Verified HomeBuyer
  • June 23, 2021
  • Aurora, CO

First - I love my house. The design and size is perfect for me. There are many things that done well, especially the insulation. It might be warm outside, but not inside the house even without the air conditioning. The customer service rep has been great and has tried to quickly have my issues resolved. However, several of the issues reported should never have made it pass the final inspection before settlement. While I was disappointed that some things are seen as 'within the standards', I know that Lennar's standards are higher than other builders that I have dealt with in the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Very Easy

  • Kathryn F.
  • Verified HomeBuyer
  • June 23, 2021
  • Commerce City, CO

Lennar made it easy to navigate the process of building a new home as first time home buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2021
  • Tinton Falls, NJ

Well, we had great expectation when we purchased this house but after so many problems we are pretty disappointed. House looks nice but the quality of the construction is bad. Cheep material and sloppy installation. / Off level floors, nails popping out, broken windows, shower floor accumulate water in corners, interior doors don’t close properly, they have big gap under, bathroom faucet is touching the backsplash so it is difficult to clean behind, landscaping is nice only around model home majority houses have lots of ornamental grass , playground is a joke - beach volleyball court ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

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