Lennar Reviews

Not impressed at all. Leading up to our closing we had nothing but problems that weren't completely address by the time we closed and had to be addressed after moving in. Had a water leak within days of closing which has now caused a mold issue that is taking weeks to even address and our new home being torn apart. Build quality overall for the purchase price is not great in my personal opinion, for example we didn't even get a screen door included with a sliding patio door, cabinets are poor quality, majority of second floor has squeaky loose subfloor, cheap laminate floors and cheap carpet throughout. I would not buy another home from Lennar. ... More

The home buying process was a good experience aside for the misinformation on certain processes. My biggest issue is the quality of the build itself. The attention to detail and overall workmanship is terrible. All the issues pointed out at the walk through were not taken care of by the time signing came along. At signing I was told this would be handled and no one ever came back to fix anything. The floors started splitting and the excuse I get is that it’s the change in temperature. There are many areas in the dry wall where holes and gashes were left along with the cabinets in the kitchen falling apart. I have followed up weekly with the master builder to have these changes but I keep getting blown off. I’m highly disappointed in all this given the price of the home and the promises made during the sales process. If my warranty eclipses and the issues are not fixed I will be getting legal representation. ... More

If i didn't need to move i would not have closed on this home. Did the walk through and marked issues. Came back to check the work and they created more issues. Filled 1in gaps with caulk. Cut into siding above where the repair was. Pained over areas of repair outside and the paint does not match. Told us to wait 1 month to see if colors match after a month. Paint still does not match. They said if it didn't match they would repaint the house. Still waiting. Our sod sat on palets for 5 days before they installed. I have watered 2x day everyday as instructed but it is still dead. I WOULD NOT EVER RECOMMEND LENNAR. The model homes are beautiful but you do not get the same workmanship on your home. ... More

We have known many people who have purchased a Breland home in our area and were happy with the quality and process of building their home. Shortly after we contracted to have them build our new home they sold out to Lennar. We were told that it would be seamless and nothing much would change. in our experience, everything changed. We thought the superintendent's job was to oversee the quality of work being done. Many obvious items were completed incorrectly or poorly and had to be fixed based on our request. After moving in we fixed many existing and new issues ourselves rather than waiting on them to address. Some of these included items such as reversed plumbing lines to tub temperature mixer/regulator, We understand that building a house isn't without challenges and things sometimes end up wrong, especially in our current labor environment. However, this doesn't relive the duties of those overseeing the process, who is the gatekeeper of the home's final quality and the new owners customer satisfaction. Word of warning, they will imply that you must use the builders title company. We found their fees high and their service worse. Insist on using your own local title company that employs people who care. ... More

It was shared with us that our closing date was moved up due to Lennar’s goal to have 12 homes completed for the quarter. As a consequence, the home was not prepared for the final walk through due to incomplete or poorly completed work. Our realtor had to intervene on our behalf several times to ensure we were sold a home safe enough for occupancy. Paint was on the carpet, dirt from construction was everywhere in the home, the garage was not placed correctly on the track and still remains the same more than 30 days from time of closing, outlet coverings were missing, miscellaneous extra hardware was left in drawers, there were numerous holes in the walls with visible spider webs and ants crawling out. There is still construction underway and a worker threw the protective paint covering from the adjacent house onto our fence. We informed the on-site manager and more than a week later, the paint remains on our fence. This by far has been my most house buying experience. ... More

I was waiting for this review to come to my email because I have a lot to say about Lennar. First off, during the building process we noticed that there was a "water leak" that was seeping and noticeable in our drywall. Lennar said not to worry and did nothing but touch it up with paint. The craftsmanship around the edges on doors and walls is very poor especially with the fact that it is a BRAND NEW home for the price we are paying. During construction we were told that we were not allowed to come see the progress on our home without a lennar employee, We scheduled a visit 3 times with our sales person to come out with us and NOT a single time did they follow through with that and we walked our home alone. Lastly, we were just supposed to have our 30 day paint touch up meeting with the customer cares team. I had to take off of work for this day to make sure someone was home. No one ever showed up to my home and I was very disappointed in this because I made time for them, but they never have made time for me. I will do my paint touch ups myself. I would never buy a used or new lennar home again and will never reccomend lennar to a friend. If I could put 0 stars on some ratings, I would. ... More

The worst experience one can have, bought this house for more than $1M and the quality of the house is extremely low. The customer service and warranty services are disaster, vendors takes months and months to even address the issues those have posted even prior to closing the escrow. I have purchased houses through other builders and I could see a big difference in the quality. If you can't make it right in the first place then at least try to be customer obsession and insisting on the higher standard but providing great customer service to make it out as warranties. Call me if you really wanna to know more to improve ... More

Overall sales process was a chaotic experience including the walk thru process. Then after move-in, we uncovered many defects/poor quality workmanship. Management should help address reported issues in a timely manner. Lack of responsiveness from warranty/maintenance team.

Our Lennar home-buying experience can be summed up in two sentences… Lack of communication!!! Poor attention to construction detail!! From the moment we signed the agreement to purchase our new home build, to settlement, we felt like we were left in the dark and unvalued!!! NOT ONCE during the nine month construction did we hear from our sales person with a construction update. We felt fortunate that we lived close by so that we could stop and monitor the progress. Several times we stopped by and noticed issues. We brought the issues to the attention of the Project Manager only to fall on deaf ears. Now all those issues are being handled by the warranty department. I am happy to report that the warranty department has stepped up, listened and is addressing our issues. They are on task and handling the pre-settlement construction flaws (of which there are many). While Lennar chooses to do business this way is puzzling. One would think Lennar cared about their reputation and would handle the issues prior to settlement so that they had happy customers. I would be surprised if the CEO of Lennar would except such poor communication and construction standards on the build out of their home. My guess is that they would, like us, not feel valued and heads would roll if they receive such poor treatment. ... More

The quality of the house is very very low. It was my second home purchase and found very low quality material and definitely used unprofessional labor to construct these houses. During my orientation I put correction items, but guess how much additional correctional items they added. It was so frustrating dealing with all these and pushing further out to correct and looks like they will never get done. They missed a lot of items to install in the house. PAINTS ALL OVER CARPET, DOOR KNOB, Tiles, vent hood,

After we moved into the house the customer service has been below par. Major issues have bot been addressed and even after moving into the house for the last 2 months we are still waiting for issues to be resolved

The construction manager is just in a rush to get it over than releasing a quality product. I find huge number of issues on daily basis and have to keep raising tickets which is really overhead for me.

Quality of the build is much worse than a few years ago; pressured into closing even when home had many unfinished or damaged parts such as no mirrors/ shelves and broken windows and cabinets. After closing, very hard to get a timely response on warranty request to fix the problems. Would not buy another Lennar home again

During the buying process we never received updates from the building manager, although we were promised that we would receive weekly updates. At the initial walk-through, there was a long list of punch items to be done. We were promised they would be done by the closing the following Wednesday, when we arrived at the closing walk-through 90% of items were still incomplete, including zero appliances. We agreed to close with the understanding that all issues would be completed by Friday. 2 months later we still have a long punch list of items that are not complete. We never met the construction manager, even though we asked multiple times to meet with him. I could go on but I have little confidence that this survey will receive any attention. ... More

Watch out for the quality of the build. Look at a finished home other than the models.

I really hate to speak poorly of any company but I do wish that someone has warned me about Lennar. They are a big company building lots of houses and it’s easy to get lost. They have lots of small divisions each of which own an element of your selling/building/closing experience. It was really hard to know who to call for what or how to get updates (we lived out of state). The final walk through and resolution of outstanding issues was terrible! I can’t recommend them in good conscience.

The model home (McGinnis) and our builder rep (Suzette) brought my wife and i to grow fond of Lennar. We had a great first impression however, soon after little things start to make one see it’s not that great. The process and stages of building the home are subpar at best. The trades are awful. Lennar’s business model is flawed. To allow a customer to watch and entire house built from the ground up and not allow them to meet their general contractor to discuss building issues is a complete lack of care for any customer relations. Lennar’s idea is to tell your builder rep (who isn’t up to speed on building processes as a GC would be) and then have the builder rep tell the GC. This causes delays in communication and issues with a trade does not get corrected before the next phase. The amount of excuses one can give to obvious mishaps is blatant lack of care. Only when the customer has to contact the county permit department or one has to stress their voice does something get corrected. Don’t believe when they tell you they will fix your walk through check list when you close because then you become a priority to management. That’s crap. We have been in our home for 2 months and we still don’t have blinds in our living room, our exterior paint is still not corrected. Our driveway pavers have not been corrected (the excuse one GC gave is laughable at best). The shady work that goes on by trades is ridiculous and one must constantly check the work and make it known when the work is not suffice. A home which costs over $600k should have a GC who has the time to make sure the trades are doing the job correctly. Lennar’s business model does not allow this to happen. Our builder rep was very nice and helpful as much as she could be. At times, the communication is delayed and not acceptable. She does care about her customers and does help with issues can however, the GC needs to be more involved with the home process and not the builder rep. I feel Lennar could handle the building process better as it relates to customer oriented communication. It’s quite evident once a home is closed Lennar distances themselves and having issues fixed (which were supposed to be fixed prior to closing) becomes daunting. ... More

Still waiting for plenty of work to be done that is supposed to be under warranty. We closed on our home on Aug.29th,2022, and still not 1 issue has been taken care of. I will not be promoting Lennar to any of my family or friends. Under responses to issues it wouldn't let me leave zero stars so i had to put 1.

My experience from start to competition was not experience I ever want again. When buying a home for 1/2 million dollars, You expect it to be finished before being pushed into closing. As for items not completed. Light in master toilet, Broken bricks summer kitchen wall, Electrical panel wrongly labeled to breakers,Handles on sliders taken from show home, master bathroom cabinets in wrong location. Still waiting for laundry cabinets 7 weeks in. I certainly would not recommend Lennar to others.

We closed on our home on August 30th with three pages of items that still needed to be done on our home. Now seven weeks later, we still have atleast 2 sheets of items still not complete. There has been very little follow up. I do work from home as an real estate appraiser and realtor, but I still have appointments and things I need to do. I have had to stay home atleast 10 days for people to come do things on my home. I have also had contractors knock on my door without any advance notice given at all. The post closing experience has been a disaster and a headache. The warranty department is a joke!! The quality is poor. I have even had the contractors from the warranty department tell me honestly certain areas of my house just looks ugly. If this is what you get from Lennar for $600K I will never give Lennar another dime of my money. We were a cash buyer and this was just a stepping stone for us to get into a home. We planned to go into on of Lennar's golf and country clubs, but they do not deserve my hard earned money. ... More

I went into buying my first home with such excitement. After signing my papers and doing my first walk through of the home, i realized there were many repairs that needed to be done. Even then, i was still excited because i thought everything would be taken care of. As time went on and walk through after walk through, my excitement became less. The fixes were barely being done and i was being given the run around. After i received my keys, i kept submitting work orders. Shower drains were clogged by cement, bath tubs were cracked when installed, cabinets were installed and wood broke, backsplash was installed as if a kindergarten student installed them. It has been two months and i have barely had anything addressed. As a first time home buyer, this has severely disappointed me. I have since had people i know ask me about my experience because they were interested in buying a unit but i have told them to not buy with Lennar. It has only been a headache and a run around. ... More

Poor response to issues and takes to long to find someone how can respond you hear excuses like is not my job I agree but you should know one who supposed to help I am very disappointed off your professional response

As a retired building/remodeling contractor from New England, I was shocked at the poor quality of workmanship and construction oversight that went into this building. Construction flaws and short cuts were only discovered following hurricane damage that never should have happened if a better quality roof vent had been used. Because a large section of my living room ceiling fell after the insulation above was soaked due to rain pouring into these vents, I was able to see just how poorly this place was constructed. From frame to finish, speed seems to be all that matters. Examples include hip and ridge shingles blown off because they used a light weight 20 year product instead of the better quality product designed for use with the 35 year roof shingles, lack of framing in critical areas that allow for secure drywall application, poorly installed door trim, incomplete kitchen cabinet moulding, appliances in place but not connected, hot and cold water supplies reversed in guest bathroom, white paint and drywall compound clumsily applied around bronze colored window and sliding door frames, and over the range venting microwave not vented to the exterior, preventing moisture from cooking from being expelled to the outside. The list goes on, and these deficiencies are prevalent throughout the neighborhood. That being said, it should be noted that appliances, plumbing fixtures, HVAC components, counter tops, Ring alarm system, all are of good quality. In my opinion, these units are simply being thrown together to fast, and when that happens, corners get cut and construction quality is sacrificed, which is unfortunate, as Biscayne Landing is a nice community with good neighbors in an up and coming area of Port Charlotte. ... More

Many delays. The day of closing so many items were not finished. Was asked to sign a document that they had a final inspection but they couldn't provide a Ceretificate of Occupancy. The quality of workmanship is far below construction standards, especially for the money they are sellling these units. Punchlist was over 30 items and 2 months after closiing no attempt has been made to address them. Had to complete some of them myself in order to make the unit livable.

The only bright spot to my experience was my sales person Shawn, other than that my experience was awful. From Lenoir mortgage to the closing process to the inspection process to being forced to close without the home being completely done and still living with a huge punchlist. I will never buy from Lennar again I am also in our stockholder, and will be liquidating my stocks in the very near future. Very disappointed.