Lennar Reviews

Is not a good company

I will never ever go with Lennar again! If you’re looking for a home, don’t ever go with Lennar. Save yourself the hassle and certainly save your money invested somewhere else. once I started the process with them, we faced absolutely endless problems. Even after we moved in the house nothing but issues( leaking dishwasher, plumbing issues where they had to cut the drywall all over again, electricity issues, air-conditioning unit doesn’t work…..etc)

You have made my dream home a complete nightmare.

Home not finished after closing early Moved into home that was disgustingly dirty with little to no response Several things wrong with home

My experience was less than satisfying. At least I made it through the absolute train wreck from start to my 5 hour cluster of a closing experience and thought I could live happily in my home. But, NO!! Lennar didn't schedule a final inspection for the loan and out of the blue nearly 2 months after I close I find out they are threatening legal against me for them not scheduling an inspection??? This is beyond ridiculous!!

I was hoping for this new home build to be a great experience, but unfortunately every aspect of this process was terrible. From the sales team, to the financing, to the quality of work, to the final inspections my wife and I were extremely dissatisfied. During the financing process Lennars rates were higher than others and they used scare tactics such as “you will not get your keys after closing if you do not use Lennar Lending”. This was untrue as were most things Lennar informed me. Once the home was built and an inspection was conducted it was worst that we could have imagined. We had over 300 corrections that needed to be made. We were informed these would all be completed, yet they only had 7 days to do so. As my wife and I contemplated if we were or were not going to close on this house our concerns grew greater as the concerns we pointed out did not get touched until the Sunday before our closing. Majority (85%) of the problems we pointed out never got touched or repaired and it drives us INSANE to live in a home with so many imperfections. I have seen homes built in the 80’s that is in better condition than the interior of our home, which is less than 60 days old. I am extremely disappointed in the process and workmanship of Lennar and would never recommend them to anybody. If you are contemplating purchasing a new home from them I would heavily recommend a home inspector (Lennar will also use scare tactics and tell you that using your own inspector will most likely delay your closing) at a minimum. This purchase has been by far the worst investment I have made and just hope to break even by the time it is time to sell. I love our neighborhood, but this house was made, designed, and constructed atrociously and the builder should be ashamed of themselves for selling this shabby product. If you are dealing with Shelley or Angela from Harvest Point I highly recommend you get with Angela’s supervisor and ditch Lennar lending as fast as possible. The experience I had with the both of them is by far the worst from any professional in this industry that I have encountered. ... More

First weekend we moved in the builder supplied en-suite washer leaked causing water damage that was exacerbated by the fact that their customer service rep doesn’t check messages after hours or on weekends. The floor got ripped up by the water remediation company and a month later has not been repaired. Lennar does not care about you after you close. Horrible company.

Please do not EVER purchase a home with Lennar, the customer service is awful. They do no reply to request. The home are rushed and have so many errors. The materials are cheap and the quality of the home is poor. Im looking to sale my home ASAP and build elsewhere with another builder.

Absolute horrible experience from beginning with our sales person to the very end. They have no ethics and do not follow true building codes. Sakes people tell you lies, the floor plan is 3rd grade pictures, craftsmanship of the house is beyond low grade, project managers aren’t even licensed builders which is why so many issues occur. No follow up from top to bottom. I closed in September and have 3 page punch list that has taken forever. I’ve had to have outside vendors come in. 48 outlets on 2 breakers isn’t even electrical code despite them trying to convince you it is. I can go on forever with all of the issues that have and are occurring. Lennar doesn’t care so avoid buying a Lennar home. I will continue to advocate this message on every social media platform until this corruption is exposed. ... More

Horrible experience, will not recommend anyone to buy a Lennar home. Pressure their client’s to close on homes that are not finished and getting them to do any repairs is a hassle.

Sales lady wasn’t ethical. Charges were not disclosed upfront. The townhome wasn’t ready at the closing. Struggling to get the paint issues resolved after 2 months of closing. Poor workmanship

Lennar uses unskilled contractors and cheap materials, contractors and subcontractors don’t know what they’re doing and have this “I don’t care” attitude. Getting anything done or fixed or repaired is extremely difficult and have to resort to escalating to Lennar Head Office. Construction managers and customer service reps all make big promise, trying to get you to close sooner. As soon as you Close on your house, game over, Lennar won’t touch or repair anything. Lennar needs to learn to treat their customers with respect. It’s very difficult dealing with Lennar. I hope that Lennar, some day will learn from their competitors D-R Horton - their home sites are clean and tidy, D-R H uses good materials and their contractors do a better job. Go to any Lennar construction home site and it looks like it was hit by a hurricane. Lennar doesn’t even have security at their new communities, homes are often targeted by thieves who break in and steal from new homes or simply walk into any open homes and steal brand new materials. This has been brought up to Lennar locally and no one does anything about security. All they need to do is , have a security guard or a camera that won’t allow people with pickup trucks to drive into the new community after 8PM or at least take a picture of their license plate. Nobody should be driving into the community and roaming around at night and late at night , might night and past midnight. I guess Lennar upper management don’t care that thieves steal material and appliances from homesites, I’m sure it’s cheaper to hire a guard for 8 hrs at night at $10 per hr but Lennar won’t do it. Lennar used to have cameras with lights on poles in new communities with signs “no trespassing, video surveillance etc””. Lennar has removed all of that. It doesn’t make sense. ... More

I have owned several homes in my lifetime. Some new builds and some resales. NEVER have had such a terrible experience as with this home. When I wasn’t being ignored; I was being lied to. I have done my best to patiently work through the Lennar process but at this point I am all out of nice.

From sales to closing an absolute HORRIBLE EXPERIENCE! Our sales person Matt was MIA most of the time. Our house was not ready for closing but expected us to close anyway. All screens were bent, painting and caulking was horrific. We have a mice problem, front doors don't lock. garage door dented. Because we sold our other home they had us over a barrel cuz we needed to move in. The house was dirty. Their follow up in every department was atrocious and still is. Extremely unhappy.... they don't care! We are seniors in our 80's and feel they took advantage of us. Very negligent. unfortunately this review is not letting me upload pictures. We have been in home for 2 months and still most repairs not completed. ... More

Lennar has been an overall bad experience.

My new house is a bundle of issues. Starting from the exterior to the the interior of the bathrooms every part of the issue had bunch of issues. There were so many bulges and dips in the every room whereever there is carpet. The issue was raised before closing and is not fixed yet. The carpet and the padding inside the carpet are so cheap. Beneath the carpet we found trash, the people who did that didn’t even care to vacuum the area before installing the carpet. The padding was not bound together which keeps moving when you walk, creating gaps. The framing is not flat. Every room has ups and dips. The carpet is not tucked well at the edges. The carpet in the model house is definitely twice as thick as ours. The exterior paint looks like it was not done by professionals. There is overage and gaps between the wood trims. The balcony floor has ups and dips which retains water after rain. There is a bulge in the dry wall of the master bed room. Faucets are cheap and each of them have different pressure levels. Landscaping looks like it was rushed.recessed lights in the loft area are put in at irregular places, and the list goes on. ... More

This builder should not be in business, I would never recommend Lennar to anyone.

In the beginning we had a few hiccups but everyone was available and supportive; however the bad experience started on the first day of the walk/ through when I was told it had to be done on a particular day and many things were not completed in the home. Since that day it has been an unpleasant experience. I finally realized no one cares once you’ve signed on the dotted line.

I am not a happy Lennar Customer! Too many issues to list here. It's exhausting. Poor communication, paid way too much for the quality of the home--materials, appliances, workmanship, quality or lack thereof, slapdash finishes, severely poor responsiveness, lack of integrity and more. All of this wears you down and leaves you angry and stuck.

Hi, This is my third lennar home, but my experience of buying of third lennar home was really bad that I would never buy another home from lennar. I had primary home and investment home from lennar prior to this...they were forcing me to close home with open drywalls and lot of work pending. Can you imagine closing home and some attorney coming to your home on Saturday evening 9PM to close home ? They forced me to do this although still pending items. They said If I dont close it today I will lose my 10% security deposit and my interest rate will go up even my rate lock doesn't expire another 1 month. They said Will address all the pending issues next week but It has been almost 7 weeks and no one responds it. Even when I raise warranty ticket 1 week ago still no response. Lennar was never like this before, otherwise I wouldnt buy my third home with them. But I am done with them. Its nightmare as a lennar customer now...never seen anything like this. If they continue to treat their customers like this and think get away they are making huge mistake. This could be the beginning the end of largest home builder. I hope management sees these issues and fix them before its too late. Again this is not just my experience so many people in that neighborhood complained the same thing. So you get the idea. If you are first time home buyer I would remove lennar home from your shopping list no matter how attractive their incentives and sale price compared to other builders. This is not the quality and home buying experience you want as a first time home buyer. Thank you, ... More

The only reason we continued with the contract is it's the only thing we could afford

Major construction issue of water collecting in the crawl space. Unresolved after nearly three months. Customer service not responsive even to smaller issues. Walk thru are perfunctory. Explanations of home systems basic at best. They just want to slap up homes, push the sales and move on. Little care for customers who paid top dollar for a very mediocre product. Home marketing promises everything included but they excluded a refrigerator and air conditioning unit. What is provided is low grade as are the building materials.

Will not recommend Lennar to anyone

I closed on a house in a Lennar community 6 months ago. The building process was ridiculously stressful. Zac, the building manager over my home, was hard to communicate with, did not follow through on requests, left my build sitting with unfixed issues for months. Even untouched the week between my initial walkthrough and my final one. I ended up coming to my FINAL walkthrough, with several trades people actively working to fix problems WHILE I WAS WALKING THROUGH. I was asked to give them a couple of hours and come back to walk again. Zac’s lack of attention to issues, left me dealing with NUMEROUS warranty issues from the moment I moved into the home. Brooklyn, our warranty contact, has been helpful and responsive. However, the companies that Lennar are contracted with are horrendous at following through on their trades. The companies either don’t show up when scheduled, or don’t repair things as expected. Now, something that our community was promised as an incentive for living in our neighborhood (4 season-passes to the water park next door, annually) because we don’t have any pool amenities, the HOA is saying is not correct information. Why are the sales people promising buyers something if the HOA for our neighborhood is not backing that information? None of this even touches the issues I encountered with the incompetent mortgage team. Lost files, incorrect numbers, missing credits, TERRIBLE communication, and a whole slew of other problems. At this point I cannot, in good conscience, recommend LENNAR to anyone. This company seems to revolve on words of smoke and mirrors. What a terrible way to do business. ... More

Closing delayed three times because house was not ready for occupancy. Punch list items promised were not completed. Still do not have water hook up to refrigerator two months after closing. Poor workmanship and no follow through on quality of work by construction superintendent. Disconnect in communication between sales team and construction team. Given our experience, would not buy another Lennar home.