Lennar Reviews

I went in to this experience with Lennar with an open mind even though I read many bad reviews. In the beginning it was good and everything was progressing nicely. Then it hit dates changed multiple times which led to us being homeless for some time. Then we finally closed and it was evident that there was no detail to attention but we were promised it would be taken care quickly. Now two months in and I believe I have set the record for warranty ticket which the majority of them are not resolved. In short I will never but another Lennar home if I have a choice.

Quality of workmanship and materials are very poor. After an initial evaluation of the home, issues were notified ahead of time. The builder manager agreed to solve the issues and by surprise, the manager changed the mind and didn’t complete any updates as requested. After spending several thousands, I had to close with many defects in the home. Lennar didn’t complete the initial walkthrough issues identified and after two months of the closing, they haven’t fixed all issues. Also, more issues have been identified with several tiles issues (hallow tiles/different shades through the home and now Lennar can’t find the right tiles to fix the issues. ... More

Very poor quality Lot of missing things during the final walk issues are getting fixed only after so many follow ups Promising that everything will be resolved before final walk. But there were lots of missing and left overs during my closing time. I was in a worst mood when closing the house.

What a nightmare, not recommend. Cheap quality & overpriced. Terrible workmanship

Lennar builds with cheap materials and labor. Their finish work is horrible. Regret being one their townhouses in Clovis.

Complete lack of communication. They clearly cut corners when they can in their workmanship. They also select cheep appliances and options for the house.

Very poor service and communication from the beginning to the end (sales including manager were horrible in every aspect of knowledge, service and follow through/follow up from the moment we put our deposit to take off the market to closing. We didn’t even get the mailbox key until almost a month after closing because we didn’t know who to get it from and where to pick up, construction manager Dave was the most incompetent person who didn’t oversee any of the contractors to ensure jobs were done well, make the contractors fix their sloppiness or even make sure they did their jobs at all. First, final and at closing inspections were completely horrible. Ceiling crack not fixed and slapped paint which was the length of the living room (still the ere 1 1/2 months after closing), cracked tiles, kitchen island and bathroom countertops not sealed so it was damaged upon move in and they won’t replace, large crack from top to bottom of other kitchen counter and passed Lennar inspection/manager, shower not level so about 2 inches of water sits and we have to manually push water down drain not to mention large gashes on the flooring of shower which were there before move in but not replaced, vents are loud to the point we can hear them in the living room (was told by AC folks it’s a roofing issue), electrical was not wired correctly on the outside of the garage and in some of the electrical outlets throughout the home, technician from GE came 3 times to attempt to fix the new dishwasher which was broken at the onset, holes in concrete in the garage was never fixed even when addressed during initial walk thru, tiles were not sealed, all walls are different shades of paint, bathroom lighting fixtures still crooked, all bedroom floors are uneven under carpet (Dave the construction manager and carpet owner from subcontractor) said it was no big deal but he would fix if Dave told him to. Well, that never happened. Hallway closet door and frame were broken due to wrong installation per the owner of the closet door subcontractor. He said he would fix if Dave out in the order. Well, Dave never did because when Dave came back after closing he said, “you want to replace the door? It’s just bent in a little and not a big deal.” Well it’s broken and the door is so obvious that whenever contractors come in, they point it out to me immediately. That’s the kind of construction managers Lennar hires and that oversaw this money pit and horrible new build. Gauges in walls, window panes are still not fixed after addressed during initial walk thru and via the report by our own home inspector. All panes are installed where it catches water and now has water damage because Dave never followed through. The master faucet shoots water so it goes everywhere. The dryer had a large dent by the controls upon closing. The “replacement” arrived yesterday (wasn’t informed about delivery day by Dave either) and it was worse than the first new one. It has large gashes and scratches on the bottom front, door and by the control knobs, no lighting fixtures for the garage were provided. The driveway has ripples throughout the entire driveway which is so obvious everyone that doesn’t even know us makes a comment about it including the Marion County inspector who told us it needs to get redone because it’s wrong of Lennar to force us to close and take all of our earnest money without doing the job properly. Some bedroom windows blinds did not fit in the allocated space and when they came back, they were angry to fix it and they cut it with a saw which left every single blind with jagged edges. Addressed it with Dave and he wasn’t interested in even seeing it. The list goes on…All of this were addressed during the initial walk through and still not done. Had we known what our experience would have been and what kind of slapped together job of a home (2,500 sq feet) we would get for the premium money we are paying at high interest rates, we would have taken our money elsewhere with no hesitation. We weren’t treated nicely right after we put the deposit down. And the realtor who put me in touch with a Lennar salesperson who never met me there or did nothing at all received the commission because the Lennar salesperson Austin put her name down as my realtor so he could push the sale. Definitely the most unprofessional company we have ever worked with not to mention the level of incompetence and/or uncaring of how they treat their clients. No follow up or follow through let alone never doing right by the paying customer. If your money is important to you, do not invest with Lennar. We lost everything in this home. Literally everything. ... More

Do not work with Lennar. Awful customer service and builder. Very deceitful and lied multiple times. Workers were under the influence while working on our house.

When I walk into my home I am sad every day. The poor quality of this home can be seen in every wall, ceiling and floor.

Apply your hard earned money somewhere else. Voss Farms Lennar is built on nothing but shortcuts, the contractors are not overseen. They do what and how they want. I would have though that Lennar would oversee someone building under their name. From start to finish everything was presented in a misleading way. You will not find out till after you close and do not even get me started on the homeowners association, or the solar contractor that you are forced to use.. BEWARE, BEWARE, BEWARE

Lennar takes no pride in assuring craftsmanship in their home building. During my NHO walk through, in every room throughout the home, there was drywall, painting, and baseboards that were damaged, in need of repairs/repaint and/or replaced. Closet doors are stained with dirty hand prints from installers not wearing cloves or washing their hands. Floor grout was not cleaned properly, making the floors appear to look dirty and dingy, not to mention poorly grouted with holes or gaps throughout. The drywall throughout the home, was poorly cut and installed leaving gaps of almost a 1/4" along windows and doors. Baseboards throughout the house, has either cracks, chips, unpatched nail holes, and appears to have been painted where there was lots of sand/dirt making the appearance look very rough and dirty. The worst of it all, was the framing of the front door entrance, it was so badly done, I was in utter disbelief, that words just can't begin to explained the sloppy work that was done. The installation of the was not properly sealed causing a bug issue, and the microwave is missing air vent filters. It's been 2 months I've been living in my home and none of these repairs/replacements have yet to be made. I'm constantly having to contact the construction manager badgering him as to when this work is to be completed. The kicker of this horrible buying experience with Lennar, is they build these homes so poorly with no pride in their craftsmanship, but then have the audacity to sell these home for top $$ knowing these homes are built with no pride, which only leaves unsatisfied home owners and bad reviews; therefore ruining their reputation and company branding. ... More

Our experience with Lennar has been terrible. There was very poor communication throughout the entire building process. When issues would come up, blame would be cast on other members within Lennar with no sense of accountability. The work within the house was lazy. Our walkthrough with the warranty manager was the worst customer service we have ever had to deal with. We received many excuses that any issues were not real problems. We were told "well this is not a million dollar house." We continue to have to fight with Lennar for standing water and drainage issues in our yard that is being blown off and excused away just as was attempted on our walkthrough. Do not build with Lennar, they do not care about their customers and we continue to deal with their poor craftsmanship, our neighbors have all had similar issues within our community. A very disappointing experience. ... More

Looking for the right adjective here. To say my wife and I are Disappointed just doesn’t describe how defeated we feel after waiting 10 months for our home to be built. From the lip service we received from our sales Rep (Les), who did not represent our interest at all. which led to my closing date being delayed sixty days and homes that started construction after our being finished before ours. To the poor craftsmanship that after closing 60 days ago, we are still waiting for resolution on issues to include replacing my flooring that was not square and kitchen cabinets that are damaged and drawers throughout the house that are missing parts. Trying to think of something positive to say about this build and i honestly cannot. I have built five homes over the past 30 years and this home is absolutely the worst. All I asked when we started was that you build the home like you were building it for yourself. Obviously that did not happen and the only explanation is that those doing to work just didn’t care. Everything in this house was done as cheaply as possible and definitely not worth the $381,000. ... More

Very bad especially sales person and construction manager. They need professional trainings how to deal and satisfy customers.

I don’t even think there’s enough space here for me to tell you guys how horrible the experience was buying a Lennar home from the mortgage people that I am ashamed have access to my Social Security number to the workmanship that I am now living in a home that Hass to be redone. There was paint on the carpet. Things were not done complete walls were crooked. This house is been a nightmare And two months and I’m still waiting to have things done and planned to be fixed because I’m last on the list because I’ve already signed the closing documents.

1)construction manger ryan Lenner Geneva one the worst manger I haven’t seen .the way he talk not even respect to costumers treated as a labor 2) if we show the mistake and show an other properties with same plan then also he will accept ..simple ignore the issue. 3)management : price are drop next day after closing and they are decrease the property values they not even respond to email . Simply ignore it 4)landscaping is not done properly ,if we ask and send email they will not respond it . 5)cheap plant they keep as Lamdscaping plant compare Neibhours 6)end of yard they not installed glass or not even level the area . Just cover with pine stripes. 7)application gas stove nobes are installed plastic ..they are damage Overall all they are respect consumer .. ... More

The quality is SO bad, will not buying ftom Lennar anymore

This has been the worst experience of my life. I honestly would not encourage, suggest, or promote anyone I like, know or trust to purchase a Lennar home. The quality is subpar, the responsiveness to issues is next to never as far as the repair persons actually showing up. There is no flexibility with scheduling, I had to keep taking off work trying to get things repaired in a BRAND NEW HOUSE. NIGHTMARE.....RUN! I gave 1 stars to submit the review

Beware!!! First day I moved in I had a water leak and had to have a wall in my bathroom removed to dry out. Since I have moved in I have opened approximately 10-12 cases and only 2 have been resolved. The workmanship is awful. If you even consider buying from Lennar have an independent inspection.

I'm half year into my new Lennar home. Despite being promised that workmanship and quality issues will be taken care off, they did not fully deliver. There were multiple issues from day one. Most of which are dealt with. Nevertheless, Lennar were content and insistent of leaving simple things such as incorrect installation of dishwasher unfix, which speaks heavily about their lack of professionalism of some of their employees. Dissappointing and appalling.

Next level terrible company and so funny that my first review was deemed inappropriate. No bad language, no threats, just the truth. Lennar is a morally bankrupt company that produces a sub par product. Just for good measure they make you take solar and reap the 26% tax benefit. I am not sure how anyone who works for this company can sleep at night.

Where to begin? So many issues and disappointments dealing with Lennar. Found a house and started the loan process in January 2022. Got approved and thought everything was done. Move in date set for late May. Got a call from Alex. our Lennar Loan Officer, in March to resubmit everything. He was impatient, offered no explanation and surprisingly rude. He seemed so nice and helpful back in January. Every week I was asked to submit something else even though I was assured nothing more was needed. This went on for two long months. Finally finished the loan process a second time and was approved again. House got pushed to June, July, August then finally September. Signed title papers on a Friday and was told I would get the keys that day. Didn't hear back from Lennar until Tuesday when they called to tell me I needed to return to the title office to sign redrawn documents. The house took so long the title expired. Finally moved into the house in late September. There were several construction issues including: scratched and cracked cabinets, a bulge in the guest room wall, unfinished baseboards, three cracked floor tiles, grout splashed on base boards and kitchen cabinets, bent window screen, stained shower from all the debris that was left inside after installment during construction, mismatched paint on the patio walls and splashed paint on patio railing. I was surprised they actually called this move in ready. Once moved in, I had to schedule repairs for the above issues. It's been almost 6 weeks and Lennar has yet to repair everything. Twice I've made appointments on my days off where I was given a four hour window for repairs and both times they no showed. Didn't even receive a call. And the scheduling process is quite thorough too. You have to reach out to the Customer Care Rep, then schedule a virtual appointment so they can see what needs to be repaired then wait four hours on your scheduled date for repairmen to show. The entire process is ridiculous. You have to deal with three different groups of people just to schedule a repair. And after all of that, twice they didn't even bother to show up! Other frustrating issues moving to a Lennar community include no HOA information or mail delivery. The HOA number Lennar listed on their "important numbers to set up your home" list turned out to be a wrong number. Mail boxes have been set up but no mail has been delivered to any of the homeowners yet. Every week we have to go to the post office to pick up mail and even the post office is confused about the mail service here. Apparently, it has not been registered yet to receive mail service. So, the fun continues... ... More

dishonest, don't no the word truth, had I known up front what kind of company this is I would NEVER completed the purchase. Ethan is the master of misinformation and Lori is USELESS. Just highly unsatisfied

Over a half a million dollar with the quality & workmanship of a motel 6. Home was dirty at closing, workers leave trash inside and outside your home. Paint chipping and peeling was left through the home. Door knobs and other fixtures falling apart. In order to have this repaired even one day after closing you must log on and submit work orders and wait. The cheapest & discontinued products were used (cabinetry, floor tiling, paint color and quality). Overall very displeased. Submitted anonymously because all of the defects have been repaired at my own expense. After having Lennar repair once I wouldn’t trust their poor workmanship ever again. ... More

When we came down to Florida.to see our home for the first time it was a pig sty. None of my appliances were hooked up. Had no Primary shower enclosure & still don’t have one after 2 1/2 months . For me Lennar does an awful job of building these homes & I am not the only one in our Villas at Bicayne Landings Fl. Workmanship is is absolutely terrible. Takes forever to get Lennar to fix anything in our Villa hence the shower enclosure Lennar just seems like they don’t care. Would not recommend them to build your home.