Lennar Reviews

One of the WORST!!!!! Never ever will purchase a home from Lennar!

Please make sure things are completed at your home before closing. otherwise, you keep contacting them to fix the issues at home after closing.

5 month old hone with at least 10 unanswered tickets in queue. Water seeping through guest bath floor, havent heard from anyone. Closing was moved at last minute and blue tape items never fixed. Have not heard from anyone!! Never again..

Absolutely the worst. We’ve lived in our new home for 4 months and the entire house is a disaster. I’ve had dozens of work orders through the warranty. Most of the items were repaired poorly but many of them haven’t been fixed at all. As I type this I have 2 windows that need replaced, over 200 drywall patches that need to be sanded and painted, over 20 cracked floor boards, and a completely sanded staircase with No stain available to fix it. These are just a few of the issues off the top of my head. Every issue I’ve listed has had well over the 60 days lennar has to fix them. The homebuying experience was no joy either. The lennar realtor sent us the wrong contract and included features list, which we signed and went under contract with. Only to find out we didn’t have all the included items, like a refrigerator. When we asked he said he sent us the wrong contract and he would gladly sell our house to someone else if we wanted to continue trying to get the things promised to us in our contract. So we were forced to buy a new $3000 refrigerator on our own, even though our contract stated we’d get one from lennar. The experience with lennar is so bad that we’ve decided to move. Unfortunately we are stuck here until lennar finishes fixing everything. Every day that goes buy a potential buyer is missed. ... More

This is my first Lennar home and I love the layout and everything included concept. However, the company lacks the quality of work. They pushed to close on a home that was not ready. It’s been 4 months and my house is a mess. Problems with the house includes tearing out 14 feet of drywall, texture of the walls are terrible, mold in my downstairs bedroom that requires remediation, upstairs bathroom pan was loose and the pan was defective so they had to cut drywall from my garage to fix and replace the pan. The lanai and garage foundation has chunks of concrete chipped and missing. The banding on the exterior of the house and pavers still needs to be fixed and replace. I don’t expect a perfect house but everyone that has walked in it are shocked that it’s even a brand new home. Recently, i had to deal with the rudest customer care rep who barged into my home, banging on my walls to let me know that the blue tape on my wall is standard texture. I had to ask him to leave because he was irate. when he left my kids said that he had anger management. That is totally in acceptable to act like that regardless if you have a bad day or not. If anyone wants to see pictures or take a look at my home I would be happy to share. Example of how time consuming repairs are handled… plumbers comes to remove hardware on my sink, mirror guy remove mirror, granite guy install, plumbing reinstall and mirror guy puts my mirror up. Every job that is done requires a minimal of 6 appointments to inspect, remove and repair. unfortunately, not all contractors come on the same day with different issues in the home and it leads to weeks and months. The carpet in my house looks very worn, stained and dirty with everyone coming in and out. If things were done correctly in the first place, we wouldn’t have to fight for them to come back and properly do the job right. ... More

Lennar mortgage was a hot mess. Will never use them again. Love my home but the workmanship was not up to what Lennar says their standards are. Horrible trim, drywall and painting. Door going to garage from inside the house installed crooked, light switches are not consistent throughout the house, clogged drains and broken tiles that had to be fixed after closing. They are at your beckon call until closing and then they are too busy to get back to you. It’s more about quality than quality for them. Just a few changes and attention to details could make a huge difference. Very disappointing because we love their floor plans. ... More

A couple of decades ago, Lennar was a builder who focused on producing a high quality product at a fair price. Those days are gone. Today, their new homes use the cheapest materials possible. Plastic shower stalls and bathtubs, appliances that don't work. Complaints are ignored even for the most trivial issues, such as trim that needs an extra coat of paint. The decline in quality and attention to detail is shocking if, like us, you've owned a Lennar home in the past. We cannot recommend.

bad quality, failure to respond,

Horrible experience would never buy another Lennar home poor quality. Customer service is the worst. Employees change every few months. Speaks a lot about the company and management.

Bought in the middle of the pandemic and the housing shortage. Sometimes the most prestigious of organizations prioritize gain versus quality. I moved in 4 months ago and it took a lot of effort to address all the poor workmanship and materials. They are still being worked on. I believe the issues I am experiencing could have been avoided if there was accountability on making sure the final product met expectations. No light bulb in the garage and uneven floors (both 1st and 2nd floors) to name a few that should be noticeable but was deemed acceptable by Lennar's inspectors/QA.

Trust is an expensive item that Lennar can't afford. Lennar Doesn't care about buyers, they only care for their balance sheet. 1. I bought the house thinking there is a free tennis court in the community, they advertised it on the website. But to my dismay, it was a pickleball court. When I reached out to the builder they removed the ad but told me that I should have inspected the community to verify what's included and what's not. 2. Each and every staff begged for giving a good review as they told their bonus depends on that I obliged that will couple of good reviews. 3. Even after multiple requests during the walkthrough the house wasn;t clean. I found close of 100 nails in the house/garage but still I gave them good reviews. 4. For 2400 residents they have one small pool & gym. which they advertise like its big thing. Why don't you let the buyers know that the gym is going to be used by 12 communities? In general, Lennar is a pricey and greedy builder, they are not trustworthy. I wouldn't recommend this to any of my friends. Next time onward I will go with Lennar if that's the only option I have. ... More

Too many open issues in house and no respond from Lennar. Never buy house from Lennar.

There is nothing good or nice about Lennar. This was the worst experience ever !!!!!!!!

If at all possible DO NOT buy a house from Lennar. If at all possible they will take advantage of price increases on your contracted home to selectively cancel your contract and force you to re-contract on the same house at a higher price. They will do this the day before closing forcing your hand to fork over more money. The quality of the house is terrible. Our floor tiles buckle, the kitchen island is not level do food rolls off, the HVAC cannot maintain safe humidity levels, there are a number of mis-wired switches and missing GFCI and or AFCI breakers. Our master bath sink is cracked. Cracked kitchen cabinets. The WiFi they include with the house crawls like a snail, yard is not graded properly. Ductwork is not sealed properly. Windows were not caulked, Shower glass is damaged. Interior doors are warped. The list goes on and on. ... More

I have already shared my experience with Lennar. Experience: problems after problems

Call me. I’ll let you know why I’m not happy!

Waranty request not fast enough and quality not good

Absolutely the worst experience we have had in the 7 home we have purchased.

I would never buy another home built by Lennar. EVER.!!!!!

didnt get what i wanted end results were sub par

The quality of the home appears to be great on the surface, however after less than 2 months in the home, things started to fall apart. Cracks started to appear on the walls and ceilings. We can also see all of the lines coming from wood planks in the ceiling and on the walls. They also didnt sod the entire backyard and put pine straw in the non-sodded area, stating that "grass will have trouble growing there". However, we hired a landscaper and was told differently. The tubs and showers had scratches and yellow paint spots all over them. It looks like they used the cheapest materials that they could get away with (such as paint, sheet rock, and carpet) for a home that was purchased for $363,000. ... More

Quality Control bad in construction

For the purchase price paid, the quality, workmanship and customer service, the home was overpriced. I am still having issues.

4 months later still working on the same issue, plus a ton of new ones!!

Horrible experience. Very disappointed.