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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21880 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21880 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

How everyone was checking in on me weekly to make sure move in was good and if I had any issues

  • Jesse A.
  • Verified Homebuyer
  • September 01, 2021
  • San Antonio, TX

From the first time talking to Manny the process of buying a home was less stressful then I expected, on final walk thru to see the workers here doing the work as I pointed out what was wrong was a relief to know it was being done and even after I moved in the follow up calls were great to see

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cutting corners - Profit over Quality

  • Stephen R.
  • Verified Homebuyer
  • September 01, 2021
  • Lakewood Ranch, FL

We purchased 2 coach homes. Looks like Material cost inflation from the deposit date until closing on the 2nd property is resulting in using lower quality appliances ( dishwasher, etc) and dropping accessories such a ceiling fans, medicine cabinets, etc.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Guard gated

  • Kathryn G.
  • Verified Homebuyer
  • August 31, 2021
  • Henderson, NV

I had the most wonderful sales rep. Laurie Swisher she was there for us 110% We just loved her. A true asset to your company.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Lennar - Lennar is a good company to work with.

  • Anonymous
  • Verified Homebuyer
  • August 31, 2021
  • Bonney Lake, WA

Lennar is a good company to work with.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

How thorough they were about explaining how to keep maintenance on my house

  • David P.
  • Verified Homebuyer
  • August 31, 2021
  • San Antonio, TX

They were straight forward with us about what we needed to do to get into our home and helped us along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - That he explain the material they used.

  • Ersile B.
  • Verified Homebuyer
  • August 31, 2021
  • Garland, TX

That he explain the material they used.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Overall the experience with every rep was and has been great!

  • Amarpaul B.
  • Verified Homebuyer
  • August 31, 2021
  • Fresno, CA

Overall the experience with every rep was and has been great! Any time we need or needed assistance they would be there for us. However, I will say even though we purchased a lot of the higher end upgrades the install of them was very messy ie. Paint issues every where around the house, as if it was rushed, and so that was disappointing.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 4

Lennar - They kept me updated on my entire process with weekly email updates.

  • Cynthia S.
  • Verified Homebuyer
  • August 31, 2021
  • Clover, SC

They kept me updated on my entire process with weekly email updates. The walk throughs were great. Lots of info. Workmanship good just needed a larger deck on the back instead of a balcony. Sod was put down over a lot of rocks so yard is difficult to maintain. Other than that the experience was good

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - Post closing warranty issues are/have been difficult to have

  • Darryl F.
  • Verified Homebuyer
  • August 31, 2021
  • Bonita Springs, FL

Post closing warranty issues are/have been difficult to have resolved.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - constructor was horrible,, no experience

  • Mohammad K.
  • Verified Homebuyer
  • August 31, 2021
  • Porter, TX

constructor was horrible,, no experience

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Poor quality

  • Anonymous
  • Verified Homebuyer
  • August 31, 2021
  • Denver, NC

Do not trust this builder. We were lied to throughout the process and the quality of workmanship on our home was very poor. We will not recommend Lennar to anyone in the future.

Lennar responded:
Hi, thank you for your review. We are sorry to hear about the frustrations you experienced during the buying process and subsequent workmanship issues in your new home. If you have anything outstanding or requiring follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

THE THINGS YOU LEARN...AFTER YOU BUY....

  • Anonymous
  • Verified Homebuyer
  • August 31, 2021
  • Henderson, NV

It's amazing the things you find out about the contract you signed quickly along with the Builder etc, etc, after you move in. The Realtor just wants to sell sell sell and the builder just wants to put up a house very quickly!!! They don't care if the doors line up or if the floors are level or if there is insulation in the roof. GET A HOME INSPECTION BEFORE MOVING IN!!!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - The staff really helped us get through the process smoothly.

  • Joseph R.
  • Verified Homebuyer
  • August 31, 2021
  • Escondido, CA

The staff really helped us get through the process smoothly. Communications back and forth were very good. They answered all of our questions. After we moved in they had a quick response to any issue we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales and title experience was problem free

  • Jo H.
  • Verified Homebuyer
  • August 31, 2021
  • Williamsburg, VA

Design is functional and lovely. We love the solid and quiet feel of our home and friendly, professional staff. The project manager helped me set up the wi-fi when the local internet company didn’t respond.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Community

  • James B.
  • Verified Homebuyer
  • August 31, 2021
  • Henderson, NV

The friendliest community was what I was after and am quite satisfied with my purchase.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Quality

  • Gordon M.
  • Verified Homebuyer
  • August 31, 2021
  • Escondido, CA

The process from start to finish was easy starting with our sales person Ryan, he has been tremendously helpful, and answers or finds out about anything we ask. Steve our loan officer was also extremely quick to return our calls. The quality of the people and the house are more than we ever expected, thank you again Lennar for everything you have helped us through.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Do your homework

  • Anonymous
  • Verified Homebuyer
  • August 31, 2021
  • Iowa Colony, TX

Lennar builds homes very quickly and is more than willing to put out fires for the time they are required after the build than to do a quality job and hold their contractors to a higher standard. These homes could be so beautiful as they do use quality materials but everything is so rushed and sloppy. We were also pushed into using a "trusted" lender which was a nightmare. The numbers were wrong several times to the point that the mobile notary that was at our house in a different state refused to notarize the closing paperwork. Our sales agent from Lennar was nice but made promises the ...

Lennar responded:
Hi, thank you for the review. We would like to apologize for any frustrations you experienced during the buying and closing process for your new home. Additionally, we are sorry to hear about the issues you faced with workmanship and finishes. If you have any additional items that require attention, please send us a note at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 4

Lennar - Lennar was very responsive regarding repairs that needed addressed.

  • Anonymous
  • Verified Homebuyer
  • August 31, 2021
  • Rockwell, NC

Lennar was very responsive regarding repairs that needed addressed.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

Great people!

  • Olena K.
  • Verified Homebuyer
  • August 31, 2021
  • Mooresville, NC

Special thanks to Dan Salvagni and Cannon Walker.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They kept us informed during the entire building process.

  • John H.
  • Verified Homebuyer
  • August 31, 2021
  • Gastonia, NC

They kept us informed during the entire building process. The ladies that were in charge during this time were excellent! They were so helpful and always very nice. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Alot of work had to be done in the house,after closing as the

  • Penelope M.
  • Verified Homebuyer
  • August 31, 2021
  • Wimauma, FL

Alot of work had to be done in the house,after closing as the workmanship is so poor.We still have a hole in our foundation needing to be fixed and our fence has still not been put v up as promised nor has the grass been re graded or a retention wall placed as promised.Itvis a nice community but buyer beware.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - Make sure you look at every little detail when doing walkthrough.

  • Francisco A.
  • Verified Homebuyer
  • August 31, 2021
  • Denton, TX

Make sure you look at every little detail when doing walkthrough.

Lennar responded:
Hi Francisco, thank you for your review. If you have anything outstanding or requiring follow-up, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Two cabinet doors broke right after we moved in.

  • Ingrid V.
  • Verified Homebuyer
  • August 31, 2021
  • Apollo Beach, FL

Two cabinet doors broke right after we moved in. Kitchen floor toe kicks paint came off. We are still waiting for cabinet company to complete repairs but the closest appointment is in mid November. Disappointed

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar - We still have issues that have t been fixed.

  • Michelle G.
  • Verified Homebuyer
  • August 31, 2021
  • Mt Pleasant, SC

We still have issues that have t been fixed. We still have tape on places in our house (closing was end of April!).

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Fast build but quality took a major hit.

  • Ryan C.
  • Verified Homebuyer
  • August 31, 2021
  • Eagle Mountain, UT

fast and easy process. finish work is awful. We have wavy walls, trim doesn't match up, the corners of every wall look horrible and drywall screws popping out everywhere.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

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