Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21135 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21135 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Poor quality of materials and workmanship

  • Linda S.
  • Verified HomeBuyer
  • June 02, 2021
  • Mt Pleasant, SC

Quality of materials and workmanship is subpar. There seems little quality control at all stages of the building process. The subcontractors did a poor job and no one called them on it or made them fix it before closing. The closing punch list disappeared after closing day. For example…..Driveway (cement) is two toned because they cracked it and just patched it. Our walkway (cement) is all spotted because they poured it in heavy rain. Now Lennar says it’s not under warranty immediately after closing. We ran two months behind schedule. That is consistent throughout our neighborhood. Other ...

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Lack of vendor oversite.

  • Duane S.
  • Verified HomeBuyer
  • June 02, 2021
  • Dayton, NV

Lack of attention to the quality of work performed by the vendors/sub-contractors. Poor cabinet installation, poor floor installation. Mediocre painters, paint on floor had to be cleaned off. Move-in cleaning crew didn't clean well.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Great price, great neighborhood, great options, great customer care but workmanship is lacking

  • Amy O.
  • Verified HomeBuyer
  • June 02, 2021
  • Oceanside, CA

I love the neighborhood and the customer service and customer care have been remarkable and noteworthy. The sales staff was welcoming, helpful and always available for questions and concerns. The design center staff was friendly, helpful and I felt no pressure. I love the "Everything is Included" feature and the included appliances are of good quality. The sales price was competitive, if not better than other builders. However, the workmanship and materials are lacking. I have had more issues in regards to workmanship and materials than with any other builder and the repair process is ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

The beautiful layout and atmosphere of the community

  • Elizabeth B.
  • Verified HomeBuyer
  • June 02, 2021
  • Tinton Falls, NJ

I love our new home and development.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Trust is an expensive item that Lennar can't afford.

  • Kapil A.
  • Verified HomeBuyer
  • June 02, 2021
  • Charlotte, NC

Trust is an expensive item that Lennar can't afford. Lennar Doesn't care about buyers, they only care for their balance sheet. 1. I bought the house thinking there is a free tennis court in the community, they advertised it on the website. But to my dismay, it was a pickleball court. When I reached out to the builder they removed the ad but told me that I should have inspected the community to verify what's included and what's not. 2. Each and every staff begged for giving a good review as they told their bonus depends on that I obliged that will couple of good reviews. 3. Even after ...

Lennar responded:
Hi Kapil, thank you for taking the time to leave this review. We are sorry to hear about the frustrations you have outlined including inconsistent amenities and abundance of loose nails found throughout your home. If you have any outstanding items you would like us to follow-up on, please reach out to us as corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - I love my house.

  • Adelyn A.
  • Verified HomeBuyer
  • June 02, 2021
  • Beltsville, MD

I love my house. As for quality of workmanship I gave it a 4 because If you look closely to the finishing of the paint (walls) they are not of high quality, a lot of areas are uneven and also the quality of paint. They easily scratch. They are very delicate that you always have to watch everything that touches the wall because it will turn black or create black lines. I also gave a 3 for responsiveness to issues because I am not happy with their response to the issue I raised to them.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Best team in Charlotte

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2021
  • Indian Land, SC

Best team in Charlotte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Met or exceeded our expectations

  • Scott K.
  • Verified HomeBuyer
  • June 01, 2021
  • Lakeville, MN

Met or exceeded our expectations

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The quality of the building materials is evident as you study

  • Albert L.
  • Verified HomeBuyer
  • June 01, 2021
  • San Antonio, TX

The quality of the building materials is evident as you study the home construction more carefully.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience For First Time Homebuyers

  • Bridget G.
  • Verified HomeBuyer
  • June 01, 2021
  • Glendale, AZ

My Lennar experience was great! My loan officer Patty and Shirley helped me make my first time home buying experience wonderful! I got monthly updates and photos on how my new build was coming along & even through Covid we had a great experience! I love my new Lennar home! Definitely recommended Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The sales staff was great and the quality of the home was much

  • Michael M.
  • Verified HomeBuyer
  • June 01, 2021
  • Fort Collins, CO

The sales staff was great and the quality of the home was much better than other production builders. Everything was included which was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - From the start it was a struggle.

  • John L.
  • Verified HomeBuyer
  • June 01, 2021
  • Johns Island, SC

From the start it was a struggle. Seeing the quality from frame to finish was troubling. Todd at Eagle home mortgage was great to work with for the year long process.

Lennar responded:
Hi John, thank you for sharing your review. We would like to apologize for the disappointment you expressed regarding the home buying process. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Lennar has succeeded

  • Juan T.
  • Verified HomeBuyer
  • June 01, 2021
  • Katy, TX

Lennar has succeeded at making my first home buying experience terrible in so many ways. Closed Jan 19th and still have floors popping up all over house. Got huge runaround by flooring company. Now I have to be displaced from my home for 3 days and pray things are actually done correctly this time.

Lennar responded:
Hi Juan, thank you for this review. We are sorry to hear about the issues with your floor and ongoing repairs. Please reach out to us at corporatecustomecare@lennar.com if there is anything additional we can do to assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - I am loving my house!

  • Mariangel P.
  • Verified HomeBuyer
  • June 01, 2021
  • Kissimmee, FL

I am loving my house! And everything in it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It’s a new never lived in home

  • Aaron B.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

It’s a new never lived in home

Lennar responded:
Hi Aaron, thank you for your review. We appreciate you taking the time to share your thoughts, if there is anything additional we can do please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 5

Trustworthiness 3

Responsiveness 2

Terrific follow up and follow through; good value for the money.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Carson City, NV

Lauren and Angela are terrific and very helpful for the potential buyers.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Still waiting for things to be corrected that were listed on

  • Susan F.
  • Verified HomeBuyer
  • June 01, 2021
  • Cedar Lake, IN

Still waiting for things to be corrected that were listed on my final walk through. I closed end of January and it is now May. Nothing urgent but yet I’m hoping that I will not be forgotten!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Lennar - Easy home buying experience!

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Bonney Lake, WA

Easy home buying experience! The home consultants were always very helpful and answered all of our questions! Whenever we have needed something fixed it has been done in a prompt manner! We love Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We have asked multiple times for help fixing our yard and have

  • Mary W.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

We have asked multiple times for help fixing our yard and have been ignored constantly. When we closed on our home we were told that if our yard needed to be re-sodded then they would take care of it since it was January when they laid it initially. Since then, we have asked for help and have not heard from anyone. They told my husband that the task was “too labor intensive” for them to do, so my husband ripped out the old sod himself to help speed up the process. When he did this he found concrete, drywall, metal stakes and so much more underneath our sod preventing it from growing that was ...

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 1

Lennar - The quality of materials is compromised.

  • Mshel L.
  • Verified HomeBuyer
  • June 01, 2021
  • Lakeville, MN

The quality of materials is compromised. Water heater consumes more energy. Electrician said to me, he wonders why they used this water heater.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Smoothness

  • Trent R.
  • Verified HomeBuyer
  • June 01, 2021
  • Carver, MN

Great experience, Mitch answered all our questions and was very good to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Over all I am happy

  • Joseph A.
  • Verified HomeBuyer
  • June 01, 2021
  • Naples, FL

Over all I am happy

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Fridge didn’t work, washer and dryer had to be fixed, the stove

  • Reza A.
  • Verified HomeBuyer
  • June 01, 2021
  • Irvine, CA

Fridge didn’t work, washer and dryer had to be fixed, the stove top fan was broken! There was so many issues it was crazy

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - i’ve had way to many issues with Lennar.

  • Kelsey B.
  • Verified HomeBuyer
  • June 01, 2021
  • Richmond, TX

i’ve had way to many issues with Lennar. so many broken undone things in the home. customer service representative is not helpful, def wouldn’t recommend lennar.

Lennar responded:
Hi Kelsey, thank you for sharing your experience. We are sorry to hear about the issues you outlined with broken and incomplete items. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very poor attention to resolving “punch list” and warranty issues . We have been in the house for 4 months and major items still remain unresolved. Lennar has become completely unresponsive to our requests to resolve these matters.

  • Stephen R.
  • Verified HomeBuyer
  • June 01, 2021
  • Canton, GA

See above review regarding punch list and warranties.

Lennar responded:
Hi Stephen, thank you for your review. We are sorry to hear about the issues with unresolved items from your closing and outstanding warranty service. If there are any items you would like us to follow-up on with the division, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Narrow Reviews by Area