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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Still waiting for things to be corrected that were listed on

  • Susan F.
  • Verified HomeBuyer
  • June 01, 2021
  • Cedar Lake, IN

Still waiting for things to be corrected that were listed on my final walk through. I closed end of January and it is now May. Nothing urgent but yet I’m hoping that I will not be forgotten!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Lennar - Easy home buying experience!

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Bonney Lake, WA

Easy home buying experience! The home consultants were always very helpful and answered all of our questions! Whenever we have needed something fixed it has been done in a prompt manner! We love Lennar!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We have asked multiple times for help fixing our yard and have

  • Mary W.
  • Verified HomeBuyer
  • June 01, 2021
  • Summerville, SC

We have asked multiple times for help fixing our yard and have been ignored constantly. When we closed on our home we were told that if our yard needed to be re-sodded then they would take care of it since it was January when they laid it initially. Since then, we have asked for help and have not heard from anyone. They told my husband that the task was “too labor intensive” for them to do, so my husband ripped out the old sod himself to help speed up the process. When he did this he found concrete, drywall, metal stakes and so much more underneath our sod preventing it from growing that was ...

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 1

Lennar - The quality of materials is compromised.

  • Mshel L.
  • Verified HomeBuyer
  • June 01, 2021
  • Lakeville, MN

The quality of materials is compromised. Water heater consumes more energy. Electrician said to me, he wonders why they used this water heater.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Smoothness

  • Trent R.
  • Verified HomeBuyer
  • June 01, 2021
  • Carver, MN

Great experience, Mitch answered all our questions and was very good to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Over all I am happy

  • Joseph A.
  • Verified HomeBuyer
  • June 01, 2021
  • Naples, FL

Over all I am happy

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Fridge didn’t work, washer and dryer had to be fixed, the stove

  • Reza A.
  • Verified HomeBuyer
  • June 01, 2021
  • Irvine, CA

Fridge didn’t work, washer and dryer had to be fixed, the stove top fan was broken! There was so many issues it was crazy

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - i’ve had way to many issues with Lennar.

  • Kelsey B.
  • Verified HomeBuyer
  • June 01, 2021
  • Richmond, TX

i’ve had way to many issues with Lennar. so many broken undone things in the home. customer service representative is not helpful, def wouldn’t recommend lennar.

Lennar responded:
Hi Kelsey, thank you for sharing your experience. We are sorry to hear about the issues you outlined with broken and incomplete items. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very poor attention to resolving “punch list” and warranty issues . We have been in the house for 4 months and major items still remain unresolved. Lennar has become completely unresponsive to our requests to resolve these matters.

  • Stephen R.
  • Verified HomeBuyer
  • June 01, 2021
  • Canton, GA

See above review regarding punch list and warranties.

Lennar responded:
Hi Stephen, thank you for your review. We are sorry to hear about the issues with unresolved items from your closing and outstanding warranty service. If there are any items you would like us to follow-up on with the division, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - Great experience!

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Oceanside, CA

Great experience! We love our home and neighborhood, and are so grateful to our Lennar sale, build, and mortgage teams for making it all possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - All of Lennar staff was great and provided great service.

  • Matt C.
  • Verified HomeBuyer
  • June 01, 2021
  • Fontana, CA

All of Lennar staff was great and provided great service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great service and very nice attitude

  • Marla M.
  • Verified HomeBuyer
  • June 01, 2021
  • Indian Land, SC

Great service and very nice attitude

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality just not there

  • Ashley B.
  • Verified HomeBuyer
  • June 01, 2021
  • Wimauma, FL

The buying process itself went very smooth with Lennar. They kept us update to date on what to expect any were on target with time lines. However, the quality of the home is just not there. We noticed issues during the building process and even brought up a few and they weren't ever really addressed. We have uneven spots in the floor upstairs. Walls where you can bowing in the dry wall. They did a horrible job on most of the caulking around our sinks and toilets. The carpet was laid where there are pieces that meet in some odd areas. The tile in our upstairs bathroom looks like the put in no ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Quick to address issues, and professional

  • Frederick B.
  • Verified HomeBuyer
  • June 01, 2021
  • San Diego, CA

Our first Home buying was an excellent experience because everyone at lennar are onboard to accomplish great service and made simple process, thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality of trades workmenship

  • Richard B.
  • Verified HomeBuyer
  • June 01, 2021
  • Carver, MN

so far we have Replaced carpet in Master bedroom seam open at sections Two visits they ordered the wrong carpet color the first visit for repairs Close off 1 to 2 inch opening on all steps on the lower stair case and re-carpet Need to fix Soffit vent on South side of house When deck was installed outer facing of exhaust smashed not able to replace without removing deck Replace all drain plugs in sinks which were discolored from chemicals Replace all toilet seats because of scratches caused by using toilet seat as a work bench Garage floor uneven will have to cut in 2 feet and the full width ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

The overall experience

  • Marquis H.
  • Verified HomeBuyer
  • June 01, 2021
  • Charlotte, NC

That they hard working people who really care about how the process goes an wants to make sure you are in your home the way you like it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible workmanship.

  • Kendra T.
  • Verified HomeBuyer
  • June 01, 2021
  • El Dorado Hills, CA

Many issues with the home that still remain. Sloppy finish work that looks like it was rushed. Expected a lot more for the price and how the Lennar representatives boast about their product.

Lennar responded:
Hi Kendra, thank you for sharing your experience with us. We apologize for the issues you have experienced with workmanship and incomplete items in your home. If there are any outstanding items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - right intentions, wrong execution and follow through

  • Amir S.
  • Verified HomeBuyer
  • June 01, 2021
  • Sanford, FL

right intentions, wrong execution and follow through

Lennar responded:
Hi Amir, thank you for the review. We appreciate your feedback and are sorry to hear about your disappointment with the execution and follow-up regarding your new home build. If there are any items requiring additional attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Trust but verify

  • Scott M.
  • Verified HomeBuyer
  • June 01, 2021
  • Mt Pleasant, SC

We love the home despite the fact that we are still having to deal with punch list issues prior to closing now that we’ve been in the home for 4 months. The Lennar agent our realtor worked with was not trustworthy come to find out on things we were told early on when we decided to buy. Lennar management is horrible! I wouldn’t ever seek out to work with this builder ever again.

Lennar responded:
Hi Scott, thank you for the review. We are sorry to hear you are still living with issues outstanding from your closing. If you could send us a note at corporatecustomercare@lennar.com, with any details you can provide, we will follow-up for you. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Excellent experience

  • Frank T.
  • Verified HomeBuyer
  • June 01, 2021
  • Davenport, FL

Lennar is absolutely amazing to deal with. They build an excellent home and their responsiveness to issues that need to be addressed is very quick. I would highly recommend buying a Lennar Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Happy to have found Lennar built home, very happy with decision.

  • John K.
  • Verified HomeBuyer
  • June 01, 2021
  • New Caney, TX

Happy to have found Lennar built home, very happy with decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsive

  • Andrea R.
  • Verified HomeBuyer
  • June 01, 2021
  • New Port Richey, FL

Correction of issues, which were not many, was outstanding.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - The home was built great, no issues, the mortgage experience

  • Alfred L.
  • Verified HomeBuyer
  • June 01, 2021
  • Lancaster, SC

The home was built great, no issues, the mortgage experience was a different and terrible experience.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar was very responsive throughout the buying process.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Frederick, MD

Lennar was very responsive throughout the buying process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Our family is really happy with our Lennar house

  • Keith H.
  • Verified HomeBuyer
  • June 01, 2021
  • Davenport, FL

Our family is really happy with our Lennar house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

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