Lennar Reviews

The Lennar Title Company was non-responsive to my questions, emails and calls. They assigned my closing to three different agents before finally closing. I requested the closing settlement statement several times before I received it. My closing was remote with no personal interaction with a human being. I only met a Title representative when I picked up my keys. The Title Company is over worked, poorly managed and inefficient.

The customer representative have been good. But there still opportunities where it could be imp like keeping marketing documents up to date so that customers know what will they be getting post closing.

Lennar has great architecture and design, I fell in love with the design when I first looked at the model homes. Lennar's feature everything included is also a great experience of buying Lennar.

If we ever build again we will go out of our way to use Lennar

They are very one sided. As long as it is in their favor they are willing to make changes. However if the client needs something, they won’t budge an inch.

I would like to get all the things fixed in my home that were not up to standard. I have lived in the home since March and most of my issues haven't been addressed after numerous tickets put into the portal.

House was not closed on time as promised and I have to pay additional appraisal money .The customer team is awesome. Initial walk was great and everything was explained in detail .After closing of the house there were some issues that were resolved in timely fashion. Over all experience with Lennar was good !!!!

All issues with home addressed, scheduled and corrected...all contact points very responsive.

The first we moved in, the outlets in master’s bath did not work. The dishwasher did not work. I was told that we will get a new one, but we did not. The painting is below standard. Personally, I feel the windows in master bedroom is too small.

We closed on time as scheduled. With that said minor issues were repaired that were identified during the initial walk-through but we did experience problems getting things fixed after we closed and moved in. For example I found a large dent on the refrigerator and was told by the construction manager to just call Frigidaire and have it replaced under the warranty which made no sense to me since a dent on the refrigerator Does not seem like a warranty item to me

Most personnel I dealt with were very nice and helpful. Several times I had to ask multiple times for things to be replaced or fixed. After over two months still working on one item.

Always somebody else issue, sales made it sound so easy but no coordination between sales and outside vendors.even mortgage had similar issues.

They need to work on training sales people in the office better

Lennar was there to help every step of the way with any questions I had and even now any issues with my house by using the portal they have been taken care of right away.

Don't sign papers until after they lay sod!!!!!

Smooth and Easy Process! Very professional and proficient.

Lennar is the most complete builder we have visited. All included feature is one the game changer moment when we decide.

The salesperson was extremely good

The fountains in the pond mysteriously "all failed at the same time" 3 months ago. Lennar continues to tell us they are being repaired yet the fountains are still missing. We can not get a clear answer when they will be repaired,or why they sent replacing them. Algae has set in, the wildlife is dying and our aesthetic is missing. Wildly disappointing the lack of accountability and misinformation.

Great experience, any concerns were addressed timely

When we moved into the house we received a faulty dishwasher, which we were told would be repaired not replaced. Also the kitchen flooring needed to be replaced because of water leakage and all this took forever and highest level of escalation. Also in four months I can see the outside paint already chipping from window rims. Seems like Lennar has compromised a lot on using quality appliances and products and not done a proper quality check before handing over the house. Though Bret was still helpful with few things and that is my reason for still giving 3 stars despite multiple issues.

Great company to buy a house from and excellent builders.

Quality work and home was done on time. But we had to wait over a month for the grass,driveway and sidewalk to be done outside. So my house was a bit dusty. The temporary driveway was sand. So I had to clean everyday the house. I would have liked everything to have been done when we closed on the house.

Lennar is great place to live

Sales Agent did not disclose property was in a flood zone. Lennar Mtg Rep figures was way off and was not meeting VA guidelines. Was forced to sign punch list stating everything was completed to be able to close. If punch out list not signed it would cost the us the buyers. Lennar promised to complete the pending items on the list from April 2021 and it is now August 2021 and we are still waiting after several request made. Very disappointed with Lennar and will never refer Lennar to anyone.