Lennar Reviews

The sales lady went above and beyond to ensure our contract went through.Very patient helpful and was with us every step of the way

I have a good experience to buy the house from Lennar.

w Painting BAD front door entrance leveling BAD and moor.

The workmanship-Mediocre, horrible interior paint job, lack of any attention to details regarding the finishes. No gutters at all. Materials-The cheapest of the cheapest that they could get ahold of. The cheap double sink is a nightmare to look at and to use. The paint goes away just by touching it, the bathrooms have a porcelain set that costs 8.99 but the worst one is the floor that chips just by looking at it. The Carpet is no exception to their cheap carnival of low-quality materials. A tiny loud food compactor and a loud and cheap dishwasher.

Absolutely love our house. Absolutely disappointed in the follow through with getting the punch list taken care of by Lennar. Seems they are more concerned with getting out of a neighborhood than they are following up with promises made to finish / repair / replace some items not done correctly prior to close. Again, love the house, just don’t love the empty promises

The agent who sold the house to me miss-led me.

We love our new home! But, one thing to be aware of is that while there are choices you can make on options and certain features, Lennar is not a custom builder and there will likely be things you want to change. Those have to wait until you take ownership-additional outlets, lights and fans, and better shelving in closets/pantry. Lennar’s sales person was very good and the construction manager at the end of our build was very competent as well. With the pandemic, our home completion was delayed three months and they had a lot of turnover in construction managers. The home is great and well-built-we have had only minor issues in our 4 months since closing and those have been addressed. ... More

Slow to respond to issues once you close

Great Experience! Good Quality. I was very pleased with my home!

Overall the experience was good, but I wish that I was offered a choice of lots and be more involved in the building process.

This organization is very professional and easy to deal with. We had a very pleasant experience dealing with their staff. Love the workmanship that went in to the house. I would buy from them again.

Great staffs! Great value for the price!

Quality of the Lennar home is amazing. The sales department is not entirely truthful. We were limited to three dock options. After moving in, we noticed a few non-option docks that we would have preferred to have. Our grounds maintenance is included with our HOA, We have had to trim our berm and hire a pest control company to treat our lawn and berm for fire ants and lawn eating bugs. Other issues include a four month construction delay and getting warranted items repaired in a reasonable time. Our pool skimmer was blocked with construction cement for a month before it was correctly cleared of the blockage. The pool timer panel was defective on install. The electrical panel was not replaced for three months. A defective drawer front took one month to be replaced. The homes are built well, but the maintenance is subpar. Before closing we went through the house with Wyatt. We had identified numerous items in need of repair. Upon moving in we noticed the blue tape marks were gone, but the repair was not completed. Most noticeable was the wall in the garage in need of a coat of paint. We are still waiting on a portion of the lanai cage to be tightened to prevent more turtles, frogs, snakes, bugs and geckos from entering caged area. Most of these issues could have been prevented if the inspector responsible for the final home Inspection of the property had thoroughly inspected the property and had paid more attention to detail. ... More

Lennar does not keep its word and my home has a lot of problems still to be fixed. From floors to bathroom fixtures.

Customer service response is rapid and has a great system!

Great communication with weekly updates

Was very disappointed in my newly constructed duplex. I have had my previous homes built and never had any of the issues I had with this purchase.The positive aspect is that customer service has been very responsive in resolving the issues

Worst response for issues reported

Very quick turnaround on issues I posted on the web site. I am very satisfied with the house bought.

The blue tape walk through is extremely important and it is a great opportunity they offer.

The sales person was available for questions and thru the process responsive. The project Mgr /construction Mgr. was very helpful and informative. And did the best job of keeping us informed The customer care rep does the best he can to resolve issues timely. The initial mortgage person was responsive and followed up , the person who was handling the final push was not very good, she continued to ask for info provided and right up to two days before closing

Friendly and helpful people and high quality of materials

Compared to other new home builders, Lennar has a better reputation. My only complaint is that Lennar doesn't invest enough in after market customer care. The Customer Care Representative has too many homeowners under his prevue to be able to address issues in a timely manner. If Lennar truly cared about how homeowners feel about such a significant purchase and if Lennar is hoping homeowners will recommend their product, then Lennar should make a bigger investment in their Customer Care staff.

The workmanship and the construction manager was horrible. He was very rude and disrespectful. It felt like our home got started and then forgotten. When we went for our walk through we had 15 or so pages of repairs, the day before we were to close they were still not completed and we were told we were not going to be able to close. We had already given notice, rented a truck and everything; we proceeded to close while they were still working in our home that day. Even after that we have had to complete many warranty issues.This was the worst experience.

Lennar is well organized which made the purchase smooth and pleasant. The people who work in different segments demonstrate professionalism and responded to my question in a timely manner