Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21880 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Good Home Good Price
- 2013 a.
- Verified Homebuyer
- August 10, 2021
- Reno, NV
I love my home. However, issues that have come up that are supposed to be warranteed, or items found in my walk through 4 months ago, are not addressed without pressure from me. That feels shady due to the used car salesman type promises made like “we are here for you, we care, any problems you just call.”.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 2
Everything included
- Chadwick S.
- Verified Homebuyer
- August 10, 2021
- Seguin, TX
Easy process and very knowledgeable staff
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Their homes are built very well!??
- Gerald V.
- Verified Homebuyer
- August 10, 2021
- Naples, FL
I would by another Lennar home in a heart beat!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Only been in home for a couple months , so far so good !
- Deanna R.
- Verified Homebuyer
- August 10, 2021
- Cedar Lake, IN
Only been in home for a couple months , so far so good !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Lennar - Immediate responses to questions and problems.
- Lawrence M.
- Verified Homebuyer
- August 10, 2021
- Chanhassen, MN
Immediate responses to questions and problems. Consistently treated with respect from all employees.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Please do your do due diligence to make sure grading is up to
- Teresa S.
- Verified Homebuyer
- August 09, 2021
- Crandall, TX
Please do your do due diligence to make sure grading is up to par still having issues
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Horrible Experience to get fixed issues
- Edwin S.
- Verified Homebuyer
- August 09, 2021
- Riverview, FL
Still waiting on repairs
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - I had a great experience with the purchase of my home.
- Tom O.
- Verified Homebuyer
- August 08, 2021
- Mooresville, NC
I had a great experience with the purchase of my home. From the sales, building process and through closing was a wonderful experience. If I was to give any negative comment it would be for the landscaping. They did a great job with the bushes, trees and the sod but the yard itself in several areas was almost too dangerous to walk on. Several dips and gulleys along with metal materials and large pieces of wood buried just below the surface of the sod was unacceptable. Sometimes I wandered if this was a house built for one of Lennar's executives that the yard would have been prestigious ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Getting in on ground floor of any community is a must in order to give
- Anonymous
- Verified Homebuyer
- August 08, 2021
- Westfield, IN
Be prepared to be on site daily to ensure quality workmanship and materials. Use of substandard wood products is unacceptable even if “wood is hard to get and you get what you get” attitude. They build these homes repetitively so efficiencies should be passed down to the consumer but is not. Homes are fit together to tightly with no room for mowers to slide through. My air conditioner was hit snd dislodged. The landscapers do not grade yards properly including picking up rocks and proper leveling before laying down sod. Also they set up a founders club if first 15 buyers to run the ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Lennar - Excellent service, always there when needed
- Sergio G.
- Verified Homebuyer
- August 06, 2021
- Deerfield Beach, FL
Excellent service, always there when needed
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I got no help with the sales office.
- Pam B.
- Verified Homebuyer
- August 06, 2021
- Lancaster, SC
I got no help with the sales office. Even though the house had just begun, I was not allowed to make any selections at all.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Yard and ceiling
- Kimberley L.
- Verified Homebuyer
- August 06, 2021
- Noblesville, IN
Our biggest issue has been the yard, it was not graded properly. And my ceiling in at least the living room drywall was not done properly. My sales person Lori was great and my contact for repairs Wayne is awesome
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Lennar - Nice home, but many issues and no response on the issues.
- Van B.
- Verified Homebuyer
- August 06, 2021
- Summerville, SC
Nice home, but many issues and no response on the issues. Still waiting for the back door lock to be repaired. Not very safe without it! And can still see outside front door when closed
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Brad and Sawyer were the best personnel.
- Noelle H.
- Verified Homebuyer
- August 06, 2021
- Cedar Lake, IN
Everything is NOT included. There is yard maintenance. The house was not ready at closing. Cleaning crew was on site for 30 minutes. Punch list was extensive due to incomplete or shoddy work.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Lennar - Great home.
- Erin D.
- Verified Homebuyer
- August 06, 2021
- Waxhaw, NC
Great home. Any issues that have popped up since our purchase have been handled swiftly.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Awesome experience, super satisfied with the entire experience
- Eli S.
- Verified Homebuyer
- August 06, 2021
- Brandywine, MD
Awesome experience, super satisfied with the entire experience with Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - they delivered what they promised
- Louis C.
- Verified Homebuyer
- August 05, 2021
- Saint Cloud, FL
they delivered what they promised
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - Great experience for a first time buyer
- Samantha C.
- Verified Homebuyer
- August 05, 2021
- Winter Springs, FL
Great experience for a first time buyer
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - We’ve had a ton of issues since move in.
- Anonymous
- Verified Homebuyer
- August 05, 2021
- Noblesville, IN
We’ve had a ton of issues since move in. Starting at the very day we moved in. We went and taped all the issues- then on move in the the issues weren’t fixed and the tape was still up. From there we’ve had issues with floors, doors, plants, paint, dishwasher cutout.. etc. Also the entire neighborhood looks terrible due to trash, overgrown grass and weeds, dead trees. Mounds of dirt etc. really wishing they would get our areas that are finished looking better. Also the contruction trucks fly through and we all have young children.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - buyers pay close attention to details and don't close until u
- Anonymous
- Verified Homebuyer
- August 05, 2021
- Saint Cloud, FL
buyers pay close attention to details and don't close until u are truly satisfied . Corners cut in the workmanship. On closing day, 2 hours before our closing, and before we started our final walkthrough they had the audacity to show the home to potential buyers and it was very unprofessional, on closing day the floors were not cleaned and we weren't told not even who the utility company was until after a week we moved in and found out the water company was another utility company than we thought two-weeks after we moved in, we received garage openers a week after we moved in and we should ...
Lennar responded:
Hi, thank you for the review. We would like to apologize for the issues you experienced with your new home including poor workmanship and customer support during your closing. If you have any items still outstanding, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 4
Customer service
- Kala R.
- Verified Homebuyer
- August 05, 2021
- Las Vegas, NV
The customer service at Lennar is top notch. Whatever you need they’re there to help!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar homes are good quality for the price.
- Christina G.
- Verified Homebuyer
- August 05, 2021
- Austin, TX
Lennar homes are good quality for the price. However the lack of ability to customize or address problems with a floor plan or design is frustrating. When we found issues with the construction or finishings, Lennar did address them which we appreciated. We are happy with our home and glad Lennar is a builder that makes the American Dream possible but it won’t be a perfect process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
It was terrible
- Lydia S.
- Verified Homebuyer
- August 05, 2021
- Schertz, TX
The construction manger was/has been great. The title department was the worst!!! I have NEVER had such a horrible experienced. It’s been 4 months since my closing and last month I was looking for final/completed/signed documents in the portal (that you push so much), to find out they were not there. I had to call title to get them. Defeats the purpose of your so called portal. You have been a failure in almost every aspect of the experience. I say almost only because of Shane the construction manager.
Lennar responded:
Hi Lydia, thank you for the long review. We are extremely disappointed to hear about the issues you faced during the title process. If there are any items you still need assistance with, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Lennar - Great workmanship in some areas, others lacking especially paint
- Donald L.
- Verified Homebuyer
- August 05, 2021
- Fredericksburg, VA
Great workmanship in some areas, others lacking especially paint and trim. Very poor interior paint. Drywall tape shows through in numerous areas.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Happy Customer
- Scott B.
- Verified Homebuyer
- August 05, 2021
- Punta Gorda, FL
Overall a good experience, sometimes a little difficult to get information in a timely fashion. We bought a Villa so there wasn’t any choices, but I thought the package had good options picked for us. Interior paint could be a little thicker/durable ....
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
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