Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21539 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21539 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

The Customer Care Representative Jessica Earl and the Construction team

  • Steven S.
  • Verified HomeBuyer
  • June 29, 2021
  • Merced, CA

Customer Care Rep is quick to respond to any issues and the Construction Team is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone involved with the purchase and loan process were available

  • Linda R.
  • Verified HomeBuyer
  • June 29, 2021
  • McCordsville, IN

Everyone involved with the purchase and loan process were available and responsive to questions that I had. They kept me informed with regular updates during construction and were prompt to correct any issues that arose after moving in. I have been particularly pleased with the customer service process and the help the representative has provided.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall better experience giving the Home feeling and sense of completeness.

  • Rajesh M.
  • Verified HomeBuyer
  • June 29, 2021
  • Saratoga Springs, UT

Internal Architecture and design on Living floor and Master bedroom are very well planned. Builder included most of the standard features and configuration without any additional cost( eg, Carpet, Quartz Counter Top, Vinyl flooring, blinds etc), this saves lot of time. Kids room should be slightly bigger. Lennar need to work on Garage design, Not possible to park two cars. also need to work on to get better appliances provided in home. Last thing that comes with Townhome is HOA, its should be well planned and should not be impacting the home owners.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Good quality furnishings & interiors

  • Hani J.
  • Verified HomeBuyer
  • June 29, 2021
  • Irving, TX

All the design and quality of furnishings with trims is great, they also gave special attention to the backyard and put very detailed work in the fences etc,

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 2

Pete was great! He kept us up to date the entire process.

  • Andrew A.
  • Verified HomeBuyer
  • June 29, 2021
  • San Bernardino, CA

We love our new home. The floor plan and location are perfect.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Good value for price paid

  • Christopher W.
  • Verified HomeBuyer
  • June 29, 2021
  • Bonita Springs, FL

Good value for price paid

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Excellent builder.

  • Ellen P.
  • Verified HomeBuyer
  • June 29, 2021
  • Punta Gorda, FL

Excellent builder. We love our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great company!

  • Ion C.
  • Verified HomeBuyer
  • June 29, 2021
  • Waxhaw, NC

Great company! Beautiful designed houses!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Disclosure about flood insurance and the rental townhomes directly

  • Carl H.
  • Verified HomeBuyer
  • June 29, 2021
  • New Port Richey, FL

Disclosure about flood insurance and the rental townhomes directly across the street from my house we were never informed about these issues. If we had known we were in a rental community we would not have bought, the agent in the model was not informative.

Lennar responded:
Hi Carl, thank you for sharing this review. We would like to apologize for the poor communication related to insurance requirements and community details for your new home. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 2

Responsiveness 1

Was led to believe incorrect information and poor follow through with problems

  • John H.
  • Verified HomeBuyer
  • June 29, 2021
  • Pendleton, IN

First, when we requested for an independent inspection, the time scheduled was changed and then work continued before the inspection was done. When non-code items were found, the builder tried to state that they were within code and our inspector had to send them the code for them to change it. Even after this code notice, we have noticed that our neighbors' houses have outside electric covers has not been changed. It almost seem to tell us that unless one complains or point out a problem that only that person's problem will be solved, instead of every house built there after. Also, ...

Lennar responded:
Hi John, thank you for this detailed review. We are sorry to hear about the poor communication you received during your home purchase and disappointment resulting from poor follow through on your items. If there are any outstanding issues requiring attention, please send us an email at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - No second regrets about the house, quality was as expected, and

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Saratoga Springs, UT

No second regrets about the house, quality was as expected, and I felt comfortable throughout the whole buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Albert A.
  • Verified HomeBuyer
  • June 29, 2021
  • Naples, FL

My new one is perfect. Thanks you, Team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - This is perfect for a part-time home.

  • Lori M.
  • Verified HomeBuyer
  • June 29, 2021
  • Cottage Grove, MN

This is perfect for a part-time home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Beautiful home—but major landscaping issues

  • Fiore B.
  • Verified HomeBuyer
  • June 29, 2021
  • Cary, NC

Overall, we’re very happy with our home and the neighborhood that was created by Lennar. We are especially happy with the layout & design and the comfort of our home. However, some of the features describe to us during the purchasing process turned out not to be true, i.e., light fixtures and smart home support. The biggest disappointment is the landscape drainage and the grading of our lot which Lennar refuses to correct potentially leaving us with problems in the future.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Excellent Customer Care

  • Janet K.
  • Verified HomeBuyer
  • June 29, 2021
  • Pendleton, IN

Dawn is AMAZING. She has been consistently professional, responsive, understanding, caring, and thorough. I was going through some serious medical issues during the build and closing, and I feel so supported and valued as a homeowner. Thank you, Dawn!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - We had a great experience buying with Lennar.

  • Aaron N.
  • Verified HomeBuyer
  • June 29, 2021
  • Manhattan, IL

We had a great experience buying with Lennar. From picking out the house, interior options, and exterior it was great. The construction management team was also fantastic, and thorough during every walk through.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - First time buying and I felt relief when my questions were answered

  • Kayla W.
  • Verified HomeBuyer
  • June 29, 2021
  • Princeton, TX

First time buying and I felt relief when my questions were answered with a smile. Love my home!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

The mortgage people and sales staff are amazing. Bend over backwards to please. Alex( construction manager) is a pleasure to work with, so personable and helpful.

  • Carole W.
  • Verified HomeBuyer
  • June 29, 2021
  • Eastampton, NJ

I have had a lot of problems with this new house and feel i was overcharged compared to my neighbors. The finish work is not good, and appliances are very cheap.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Good overall experience with Lennar.

  • Michael W.
  • Verified HomeBuyer
  • June 29, 2021
  • Waxhaw, NC

Good overall experience with Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Cheap paint and appliances.

  • Christopher J.
  • Verified HomeBuyer
  • June 29, 2021
  • Manhattan, IL

Cheap paint and appliances. Everything else is good.

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 5

They made sure that all we wanted and needed was met.

  • Anita B.
  • Verified HomeBuyer
  • June 29, 2021
  • Plainfield, IL

Amazing builders. We shopped around with other builders, but Lennar was the one to create the entire plan that would work for my family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Seems the ball gets dropped from sales to builder one blames

  • Stephanie R.
  • Verified HomeBuyer
  • June 29, 2021
  • Johns Island, SC

Seems the ball gets dropped from sales to builder one blames the other when something is missed example pre-construction meeting. I was never notified. The builder blamed sales and sales blamed builder. Didn’t help me much as was all over and done with

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everyone is so great to work with from our salesperson Gina to

  • Katherine K.
  • Verified HomeBuyer
  • June 29, 2021
  • Eastampton, NJ

Everyone is so great to work with from our salesperson Gina to the Construction Manager Victor. They are very responsive and do it all with a smile and a right attitude. Jake our customer service rep has been good also. Very happy with my home and my buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of work could be better

  • Jimmy P.
  • Verified HomeBuyer
  • June 29, 2021
  • Summerville, SC

The quality of the overall work could have been better. There were things during the building process that I caught that shouldn’t have been my job to catch. Also the sod was horrible, they had to redo it and it still is a mess. Sales Rep Gina was amazing and customer service Heather has been amazing! Overall still happy with my home but I feel as though Lennar needs to focus on quality over quantity as I feel they have gotten away from that.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Cares about their home buyers

  • Adeline M.
  • Verified HomeBuyer
  • June 29, 2021
  • Port Charlotte, FL

Lennar has been very responsive about rectifying deficiencies in the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area