Lennar Reviews

Very poor communication from our sales person, always evasive about when our home was going to be released for purchase as it was a model. We were forced to put reservation on home after we were told it was available to purchase. The day it was being released for sale we suddenly had another reservation, we then had to offer more money to get the home. All a game to get more money. We felt we were not treated as a valued customer but more like an inconvenience.

Lots of corners cut during the building process. The individuals that I’ve dealt with have been good just a craftsmanship wasn’t

Customer service was horrible. Promises on timelines were all not met. Several issues in the house.

Poor materials used and sloppy craftsmanship.

We're very happy with the house - our realtor thought they did a pretty good job cleaning it up before we moved in. The concern is more with the outside. The grass is a problem. The builder never picked up their workers cigarettes, and garbage, our entire yard is filled with rocks that were never removed, and the front is filled with rocks that Lennar's snow removal service piled into my front yard. It seems like the sales people said things just to sell the house such as the property behind the house would be landscaped, the plants that they planted would be maintained by their landscape service, drainage for the standing water issues in the street and yards, etc. I'm not sure how much of it was fabricated vs. Lennar changing what they wanted to do after all the houses were sold. It has now been left up to the homeowners to fight for these things to be completed. No one wants to be calling the township, soil commision, etc. constantly for intervention, but it's clear Lennar is not going to finish the job of their own accord. ... More

WORKMAN SHIP IS NOT THE BEST.

Great experience in reference to home buying. The Lennar team is very attentive to details and more than willing to troubleshoot,; some personnel moreso than others. The only suggestion we would give to those who are seeking to become a part of the Lennar Family is to have a clause in your commitment that they can not sell your mortgage otherwise the experience was great.

Absolutely the worst experience we have had in the 7 home we have purchased.

The quality of materials and workmanship.

Overall this was a very good home buying experience with the highlight being working with Elisabeth on the build! I would've rated the whole experience 5 stars if it wasn't for some challenges dealing with Lennar financing including them pulling my credit report 3 times.

Great people to help us with our home buying experience .

Buyers must ensure the get the name and phone number of the upper management before closing. If it is possible to have a converzation with them. That is necessary in case any complaint is not answered by the immediate managers, one can raise the complaint to a higher level. At the moment I have several problems that only the administrator gives me an answer and no management is able to write or call me to tell me how to solve the case. They close my complaints without being resolved, they don't care if I agree or not.

The process was easy and the girls in the office were great. I'm enjoying living in the house it's quite comfortable and cozy. There were a few minor problems when I moved in and when I informed Lennar they were right on it and repaired them.

10 points for the sales department and for the people in charge of handling complaints about things in the house that must be repaired or improved. A big difference with the closing department. Communication with the client in this part of the process is scarce, stressful, and leaves the client in a vacuum over the progress of the process.

This was our first home that we have purchased and everyone at Lennar was very helpful and answered all of our questions. Any issues that we had they responded in a timely manner they made the buying experience very easy.

Trustful and fast building

Lorraine Lakes is a great place and our new home has exceeded our expectation.

We have had problems after problems and then are never contacted again. And when we make contact again we are told they will be there to fix something soon and then they don’t fix it. The few things they have “fixed” are then shortly after broken again. I absolutely do not recommend.

There were no surprises. The buying experience was very well spelled out from the beginning.

I am VERY disappointed in the time it takes to get warranty claims taken care of, some we have been waiting weeks for. That is not much of customer service!

This was a Great experience!

The sales team was very responsive and The follow up team after closing was excellent, answering questions and fixing any outstanding issues.

Attention to details and fast and friendly response to any issues that may arise!

Th people we have been working with after we moved in have been very helpful

Overall great and straightforward experience