Lennar Reviews

Angeline 55+ Community has the worst contractor follow ups. We closed on our home August 30, 2023 during the hurricane, therefore we were unable to do the final walk thru none of the items were fixed and they still are not fixed, we keep getting promises but nothing happens. The internet is the worst!!! I have little or no service in the house, they put the box in the furthest point in the home and it delivers a very weak signal. I have talked to customer service and they say there is nothing they can do for us it's the internet provider but Lennar provided an extended to other residents of the community at no charge but they told me that that is not offered anymore and it didn't come with our package!! Package??? we did not know it was an option, nor did we know that the internet would be a problem. Because of the lack of weak internet, our ring doesn't even protect our home! I work out of my home and rely on the internet! We will never purchase a home from Lennar again! ... More

We have been lied to, misled, dismissed, and a few other negative experiences during our Lennar purchase and ownership. From the first problem with the closing date requested when making our offer through our first significant warranty claim, it has been problem after problem, and struggle after struggle. This is our third new home purchase, and I feel we are familiar with how this process should go. Lennar has been the worst experience of the three. No one seems to care and no one seems to be empowered to do the right thing, let alone resolve anything. Running out of places to turn for help, and this is just the start of our home ownership. ... More

Contractors workmanship very poor Appliances supplied very poor and cheap manufactured 2002 Does not keep their promises on the repairs They rush you through the closing and promised to finish the remaining repairs on varies things and was poorly done Items used on the house very poor quality . I will never purchase house under the Lennar name or recommend them .

The picture presented on the webpages is nothing, like my house looks like. I feel like I was totally railroaded. All the videos of what I was showing that I would receive, I did not. From the outside to the in. it is nothing like I was shown. When I try to contact somebody for help, it takes days and talking to 20 different people in order to get some thing done. It has been an absolute nightmare. I would never refer any of them to anyone who is in the market for a house.

Our salesperson was dishonest and unresponsive. He used high pressure tactics and forced us to close on an unfinished home (or lose our deposit). Workmanship for an executive home was abysmal. Follow up post sale was non existent with numerous unreturned calls. There has been a complete lack of coordination to get problems rectified. This company is all about moving units and quality is not even factored in.

As far as the home buying process it is easy and simple but the quality in workmanship around the house it is extremely poor. Everything in the house is built too fast therefore the house have problems just like an old house. I already got multiple problems on a "new" house. Lennar will tell you that everything in the house has warranty which it does but, you have to take out of your time to fix problems they made while building the house. Also, it takes them a long time to fix anything. I bought a new house to not have problems of an old house.

Home is substandard with poor workmanship. Lennar did not meet any of our expectations of a newly constructed home. Home was not finished by the closing date despite reassurance that everything would be done. We wanted to delay the closing until everything was completed but Lennar threatened loss of our 10% deposit if we did not close that day. Construction manager apologized and gave his commitment that he would personally make sure everything was done right but broke his promise the next day and said it was not his department or responsibility after closing.

Lennar was absolutely the worst home building experience we’ve ever been through. Extremely unorganized. Quality of work was horrendous. Lack of communication. Cleanliness was horrible. We will never build with Lennar again and will do everything we can to get others to avoid this builder.

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!

Terrible experience. Total junk! Don’t waste your time! False promises just too sell a house!

I had a bad experience with overall delays and last minute changes.

One of the manager had sarcastic behavior. totally frustrated with buying process. There are lots of scenarios which describes the builder behaviour.

I am rating because of the issues I faced after I moved in. I booked remotely house in Devon Square and during inspection we showed multiple things but they didn’t fix even after months of move and even after we raised multiple requests. On top of this they also charged me $200 for inspection I dont know what that was for. Also I got the electricity bill dates before the closing date and they are asking me to pay. What ridiculous this is…

The seller failed to disclose everything that the house was supposed to have and they compromised on quality for the price. They should have been straightforward with me the first place telling me most stuffs don’t come with the house a week before closing date. I don’t think I can recommend or buy any other house from this builder

I understand home buying can be stressful but this whole process has been beyond insane. No one knows what they are talking about. Good luck getting a call or email back if you reach out. Our closing date was moved and no one told us. Our electric was turned off because even though we asked for the certificate (which the office had the whole time) we were told we needed to wait. We came back from our honeymoon to a hot house and bugs everywhere due to the humidity. We were also told the sod would be put in later since we would be on our honeymoon and it was put in the day of closing so we had to scramble to buy hoses while out of the country to have our lawn watered. Lots of miscommunication or no communication. My husband and I are waiting on our paychecks from lennar seeing how we did more work getting this house to close than they did. We also are having issues with USPS and lennar on our mailing address as well as everyone else in the neighborhood. This is seriously the worst experience I’ve ever been through with a company. DO NOT RECOMMEND. ... More

Don’t use Lennar, ton of problems and anytime you raise an issue you’re gas lighted by a dude saying it isn’t an issue

This is the worst experience! I've went so far as to send Amy Basne (Senior Advisor), Stuart Miller (Executive Chairman) and Rick Beckwitt (coChief Executive) an email requesting their assistance for home repairs.

Every homebuyer on my street had negligence plumbing sewage leaks/water leaks and ect. Homes were rushed put together missing stuff overlooked stuff and customer service did not know what to do had to fight for weeks to get stuff solved. They lied to every homebuyer said we are the only one with the issue

This is my second Lennar new construction home, and it's been a completely different experience compared to the first one. My first Lennar experience was great! This time around has been a different story. From the sales person, Daniel, who was completely rude and unprofessional, to the issues I'm going through now, I'd highly recommend getting an inspection before closing. I did a walk through, but it went by so fast, that I wasn't able to see all the issues. I had a service call back on 7/15 of a laundry list of items, and if it wasn't for me continously following up, they never would have been done. Today is 8/23, and my cabinets finally got repaired today...back from the 7/15 visit. I asked the cabinet person when they were contacted, and he said just last week. It takes 5 weeks to contact the cabinet folks? I also have another laundry list of items that need to be repaired; it's going over 10 days now and still nothing. The work is sloppy! And that's putting it nicely. I had to replace ALL the door knobs because they were covered in paint. Every last one of them. I spent 4 hrs on the floor with a razor and a cloth getting all the paint and excess grout off the floor. There was even paint on the range and dishwasher that I had to get off. Paint on the interior window frames. It's literally everywhere. There are paint drips on the baseboards. There's even paint on the bathroom shower tile. I haven't tackled that yet. And the shower tile grout is uneven and sloppy as well. I had to pay $200 to have someone come in and do a final construction clean because the home was disgusting when I moved in. The interior doors were damaged at some point through the construction process, and instead of replacing them, they just used wood filler. I have 2 that look awful. All of the kitchen and bathroom cabinets looked like they came from a seconds and surplus store. All of them had issues, from actual cracked cabinet door to finish issues. The drywall texture on the wall is awful. You can tell in several areas where the drywall is not the same. It looks like somehow the walls/ceilings were damaged, and whoever did the drywall repair, they didn't match the existing texture. There is a weird looking spot on the living room ceiling that looks like it's bulging, and I have no idea what is even going on there. "Covid" is not an excuse for poor quality and workmanship. With what I'm seeing beyond the drywall, terrifies me on what's behind it. But unfortunately, I can't remove the drywall to see. Please beware. And if you buy your home early enough in the process, I would definitely have construction phase inspections done. ... More

It was the worst experience ever. I went through a lot to get this home.

If Lennar can save a nickel they will. They did not seal the walls, I am not sure if they just sprayed the walls with texture or if they actually used paint. The landscape was a mess, and we still have problems with the sprinkler system. We have dogs, so every day we have to walk to the yard and pick up styrofoam cups, fast food packages, and other garbage left to the wind. I had to coordinate the mailboxes being put in, they did not know who the waste disposal provider was, and it was a battle trying to get sprinklers, fences, and lawn fixed. The warrantee process is practically non-existent, none of the subcontractors take any pride in their work and blame everybody else for the problems and issues. The worse investment I ever made. ... More

No recomiendo a Lennar

Not happy with issues at property. Will not buy another Lennar home.

Not happy with hundreds of 1 star reviews on Lennar.

This experience has been way too stressful to even go into detail. So many issues and so many broken promises. No one gets back to you and when they do, it’s nothing but excuses. You schedule for things to be fixed and the contractors don’t show up after you’ve waited around all day for nothing. Missing light bulbs, horrible paint job, grout and paint all over the place, toilet paper holders falling off the walls, pavers loose, crooked poorly installed drawers, dirty carpets. The list goes on and oh! These things were supposed to be completed upon the second walk through and they weren’t. I was promised and asked “do you trust me to finish it?” I stupidly agreed and it never got done. Shame on me for believing it, but shame on Lennar for lying and not getting the job done and getting mad at the buyer when there’s a concern. ... More