Lennar Reviews

First, when we requested for an independent inspection, the time scheduled was changed and then work continued before the inspection was done. When non-code items were found, the builder tried to state that they were within code and our inspector had to send them the code for them to change it. Even after this code notice, we have noticed that our neighbors' houses have outside electric covers has not been changed. It almost seem to tell us that unless one complains or point out a problem that only that person's problem will be solved, instead of every house built there after. Also, Lennar's mortgage had promised us that they could secure us a VA loan for us and then later told us there were unable. And by closing on a Saturday, they would not allow us to work with another lender. ... More

No second regrets about the house, quality was as expected, and I felt comfortable throughout the whole buying process.

My new one is perfect. Thanks you, Team

This is perfect for a part-time home.

Overall, we’re very happy with our home and the neighborhood that was created by Lennar. We are especially happy with the layout & design and the comfort of our home. However, some of the features describe to us during the purchasing process turned out not to be true, i.e., light fixtures and smart home support. The biggest disappointment is the landscape drainage and the grading of our lot which Lennar refuses to correct potentially leaving us with problems in the future.

Dawn is AMAZING. She has been consistently professional, responsive, understanding, caring, and thorough. I was going through some serious medical issues during the build and closing, and I feel so supported and valued as a homeowner. Thank you, Dawn!!

We had a great experience buying with Lennar. From picking out the house, interior options, and exterior it was great. The construction management team was also fantastic, and thorough during every walk through.

First time buying and I felt relief when my questions were answered with a smile. Love my home!

I have had a lot of problems with this new house and feel i was overcharged compared to my neighbors. The finish work is not good, and appliances are very cheap.

Good overall experience with Lennar.

Cheap paint and appliances. Everything else is good.

Amazing builders. We shopped around with other builders, but Lennar was the one to create the entire plan that would work for my family.

Seems the ball gets dropped from sales to builder one blames the other when something is missed example pre-construction meeting. I was never notified. The builder blamed sales and sales blamed builder. Didn’t help me much as was all over and done with

Everyone is so great to work with from our salesperson Gina to the Construction Manager Victor. They are very responsive and do it all with a smile and a right attitude. Jake our customer service rep has been good also. Very happy with my home and my buying experience.

The quality of the overall work could have been better. There were things during the building process that I caught that shouldn’t have been my job to catch. Also the sod was horrible, they had to redo it and it still is a mess. Sales Rep Gina was amazing and customer service Heather has been amazing! Overall still happy with my home but I feel as though Lennar needs to focus on quality over quantity as I feel they have gotten away from that.

Lennar has been very responsive about rectifying deficiencies in the home

GREAT GREAT GREAT GREAT EXPERIENCE

Not satisfied with issues that have not been fixed

The process of building was great (not my first new home build) and we were kept informed. There are opportunities with disconnects between marketing material images and actual plans and since the customer only can take away the marketing material those need to match with the plans. Post closing on the home the responsiveness is severely lacking. We have several small issues that are construction defects that we raised both at closing and the 60 day mark and aside from an email with a case number there has been no communication in a month.

GOOD QUALITY HOME and FAIR PRICE

We moved in winter 2021- our grass is terrible and Lennar does not warranty the lawn. My dishwasher didn't work. I have already had service on my dishwasher and stove and have only been in the house 3 months. They put cheap light fixtures in. We have replaced all the fixtures in the house (or should I say the boob lights). You can see sheet rock lines on the ceilings. The back siding was not finished - but Lennar did come back out to fix. I personally don't think I would by a lennar home in the future.

In our experience, you have to be diligent about following up on any service requests because they’ll easily be forgotten by the Lennar representatives. It’s best to maintain all records in the form of pictures, emails, and text.

It seems to take a lot longer than expected to get problems resolved. Every step takes another two weeks. so we are still fixing problems

Material and quality of workmanship was really good for the price point

The Gastonia staff truly cared (Caitlyn, Sara, Brittany) and paid attention to detail. Great communication between everyone and was a wonderful experience being this was my first home build. I am very pleased with my home and have zero complaints. From initial signing to closing, everyone involved has been wonderful. Their preferred lender was wonderful to and have no complaints. Once you close and move in If there are any issues that need to be addressed they are fixed in a timely manner. Excellent service!!!