Lennar Reviews

I am having a very bad experience with getting issues corrected on a home I closed on Nov. 30th and paid way over asking price. The electrical company is yet to show up to install electrical fixtures, havent showed up 2 times already. Cabinet doors not set correctly, installed the wrong closet doors, grout in tile has all damages and dirt imbedded in it. Closet shelves are all crooked. I am very disappointed with what I am dealing with!!

Price is too high Material is very cheap It’s been two month already things are getting bad

Exterior and interior construction was rushed and shoddy. Construction manager and supervisor lied so much to homeowners on what they've promised they were going to do. My cabinet has a cracked before moving in September and still waiting on replacement. Still waiting on lanai to be installed as well. It's almost February now and nothing has been done. They put so many tapes to all over the house to remind them which ones needed attention and all they did was took them off. Nothing has been done. I will never reccomend Lennar. What I will recommend is a class action lawsuit against them. ... More

Every step of the way, we encountered issues. From the sales process, to the mortgage, to title listing the wrong fees on our CD, to having closing delayed two and a half months, no communication, they had the wrong carpet installed during our walkthrough, items listed to be fixed before closing were not, and now dealing with major issues post-closing and contractors show up whenever they want and just leave without finishing the work. Poor communication, lack of workmanship, no real customer service. They just want to move fast and get your money.

During this 6 months Journey our house practically build itself without any concerns or diligence from any of the construction managers. Outstanding issues like the shifting of our entire foundation was never even recognized unless I physically came over to the construction site and made them aware. Our Sales guy Patrick was completely oblivious of the status of our home and when we asked for any updates we would always have to wait for days before getting a response or would never get one at all. Our “Construction manager” changed 5 times during the course of the construction process, and in a few cases the home had no CM assigned to it. They all would say that “they really didn’t know what was going on with our home but that eventually it was going to get built…” We paid about 400k for a home that never felt that it was being built for us. There was no structure and no organization and definitely no communication from the operations side to the home buyers. You cant pretend that people spend this amount of money just to be kept in the dark until the home is completely built. This has not been our first home purchased but it has definitely been the worse. The finished product was unfinished. And we had to make over 30 warranty claims so that they can complete all the outstanding items. Without mentioning the huge grading issue that we were left with, the home being painted the wrong color, the electrical being wired wrong and the knee wall of our loft upstairs being completely loose. I HATE writing bad reviews and over analyzing a purchase. But honestly this process was so bad that it demands the attention of higher ranking personnel. ... More

I have worked with several other builders and this home buying experience with Lennar by far is the worst. Builder rushed closing when the house was technically not ready. Lots of issues were promised to be fixed by move-in and ended up taking over months. Severe plumbing issues were found and quality of workmanship and materials is way below standard. I will never buy another house from Lennar again.

Don’t try to buy a home around the fiscal year end or any fiscal quarter because your home will be slapped to get it off their books and try to show a good profit. So many problems from rushing through a NHO to closing that problems and issues were not fixed or prior to closing due to doing a “Pre-sign” for closing.

Not responsive to quality of workmanship and materials.

Very Bad. experience. Terrible craftsmanship.

This is not the first time our family purchases a Lennar home which is the reason we are shocked and disappointed by the poor experience. Our home was delayed and finished months later than expected. At closing, items were not finalized. We were promised these items would be addressed in a timely matter. It has been months since closing and the customer service rep and construction manager are not responding to our inquiries as to when the “temporary items” will be finalized. To top it off, the interior finish has several poor quality products that were visibly damaged at installation. To say we are disappointed is an understatement. We regret the purchase of this Lennar home. Would not recommend. ... More

Not great, very disappointed with process

Very poor craftsmanship,from the wood framing ,siding,tile,etc.Would not recommend Lennar at all.

Stay away from lennar, costumer service disappears the second you sign the contract. Furthermore they will lie to you about the build quality and potential issues the house might have until you have signed. Do yourself a favor and find a different builder.

It was a rough experience from the start. We had a sales man that was just that a salesman. It was tough to get updates because he has to constantly wait on someone else. It would be beneficial once locked in to be able to speak directly with the construction manager as there was a lot of inconsistencies. Even after telling them of the issues with the home early on, on the final walk through these issues were still present. Timeliness to get things fixed is practically having to stay on top of them because there is no action otherwise. It’s sad, the home itself the floor layout we fell in love with. But the whole process for us was a nightmare. From start to even now. We still have issues that are not corrected and it’s sad to say. To top it off, it just seems like bandaids or excuses for how things are. We were constantly told there is no issue for them to come back and say oh there is something missing because we had to continually press on the issue saying it’s not working properly. They should take faults in things that are done incorrectly and not try to cover it up with excuses. For a company that everything is included, customer service is not one of those things. ... More

From the beginning this has been a poor experience for me with Lennar. I was relocating from WA to AZ and was so excited that my wife and I were able to save up enough money to purchase a home. The sales person that was in-charge of the Arroyo Secco section never listed was worried about getting a commission more than understand what we were looking for. Because were were not in AZ we of course depended on Lennar team and her to give us the proper information and help us with the construction process. This was a mistake. It was hard to get a hold of people they would take days to respond or not give us the information. 3 different people reached out to us saying they would provide pictures/videos that only happened when I reach out to the them. I had to continue to do this throughout the coming weeks. During the walk thru and the closing she just stopped by for about 2 min and left. We closed on our home Nov 4th during that time we found a few things that needed to be fixed and things during the walk through. We put in the work orders at the end of Nov and it's now Jan 2022 and it still has not been fixed. When workers do stop by they have no idea what they are doing and do not have any work orders our Construction Field Assistant who we are supposed to reach out for these issues never has any answers and I have to text him 2-3 times a week to remind him about updates. It's very exhausting. As a first time homebuyer this was a terrible experience for me. One of the reason we decided to go with Lennar was because of the Nextgen. My father in-law is retiring and we wanted to be able to have him live with us so this was a great option, but if it was not for that portion I would never have gone with this company. There are so many more issues not only with this house, but even with things like the sidewalk. They have had to replace my and both of my neighbors drive ways and sidewalk cause all the concreate was cracking and that's currently now cracking in the garage foundation. ... More

After the closing, anything that came up was ignored

Very disappointed in almost every aspect of Lennar. Quality across the board is unacceptable. This is the third home I’ve built (the first with Lennar). Would not recommend.

Shoddy workmanship, cheap materials used, Four months since closed and still finding problems and the majority of the previous issues have yet to be addressed.

As I have reported before, No one showed up for our scheduled walk through after it had been delayed because the Townhome was not ready. Our new closing date was scheduled but was not completed as scheduled because the townhome was not ready. No one helped us try to reschedule the closing or complete items on our punch list. Lennar forced us to close before the home was finished, We received a call around 7 pm with no previous notice on the last day of the month from a remote notary to close on the home. I was very disappointed with the sales staff in particular.

I would it recommend Lennar

DO NOT BUY homes built by Lennar especially In Nevada. The materials are low quality. They rushed our home as a final product. We are having too many issues with the home after we moved in. Their staff, workers, everyone is unprofessional. I regret buying a brand new home from them. Reconsider other builders in the area. This is our third experience buying a brand new house and they are below standard compared to the other 2 experiences we had.

Rusty has been great he has gone above and beyond to try to get issues fixed. But the rest of the people that work for Lennar are just there for a check.

We still have a cabinet that does not have a door and our other work order that we opened about the house has not been started. No one has contacted us back regarding these issues.

I would say make sure everything is the way you want it before you sign. Everything that we have submitted work orders on that was not finished I did myself. Horrible experience

Bad quality, bad communication. Open issues