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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21131 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21131 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Great, with clear issues also.

  • William O.
  • Verified HomeBuyer
  • April 07, 2021
  • Denver, NC

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not ...

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Quality Control bad in construction

  • Jorge M.
  • Verified HomeBuyer
  • April 07, 2021
  • Converse, TX

Quality Control bad in construction

Lennar responded:
Hi Jorge, thank you for the review. We are sorry to hear about any quality control issues you have experienced with your new home. Please contact us at corporatecustomercare@lennar.com with any details you can provide, if there are outstanding items that need attention. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Brooke was amazing and made us feel at ease buying our home all the way from PA!

  • Brittany L.
  • Verified HomeBuyer
  • April 07, 2021
  • Wimauma, FL

We had an awesome experience with Lennar. As first time home buyers moving from PA to Florida, it could have been super stressful. They made it simple and enjoyable and we got an amazing home for the price. We love it and when small issues have come up, they have taken care of them very quickly. Would HIGHLY recommend Lennar. Thank you!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall great experience!

  • Diedra R.
  • Verified HomeBuyer
  • April 07, 2021
  • Fort Worth, TX

Overall great experience! Great product, great staff!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great team

  • Laureen L.
  • Verified HomeBuyer
  • April 07, 2021
  • Commerce City, CO

Hollyne, Peterson and Eric THANK YOU! You made our first home buying experience much less terrifying than we heard it would be.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Very good follow up and support

  • Scott W.
  • Verified HomeBuyer
  • April 07, 2021
  • Punta Gorda, FL

Great sales support. Great warranty and service support.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Excellent on site support.

  • Dana H.
  • Verified HomeBuyer
  • April 07, 2021
  • Santa Clarita, CA

Excellent on site support. Eddie and Joseph are exceptional and represent the Lennar brand well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jose, Anthony, and Kristina are rockstars.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • North Las Vegas, NV

Overall a great experience, the only hiccup we had was not related to Lennar, but everything has been great so far.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Value for money - quality

  • Patricia L.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Jason has been professional and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - How friendly and honest the staff has been.

  • Charlette Y.
  • Verified HomeBuyer
  • April 07, 2021
  • Gilroy, CA

How friendly and honest the staff has been. Lisa has been great throughout. She’s been there to answer all questions and made sure to keep us informed. Always prompt and just made it an enjoyable experience. Even after there was some fixes but nothing they couldn’t help fix and even then have been really accommodating and pleasant to work with Trevor as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I felt like family.

  • Lisa J.
  • Verified HomeBuyer
  • April 07, 2021
  • Bonney Lake, WA

Lennar is the home of my choice! My home is upscale and beautiful. Plus everything is included. Which is amazing for the price. They have this fantastic team the works with you from beginning to end, To answer any questions help with any matters or concerns. I never had to wait for help someone was always quick to respond with a Knowledgeable answer or fix. I was treated like 1st class in a family way. Everyone was so nice. I had an excellent over all experience with this home buying purchase. I also feel my experience is not over I feel Lennar will be there if I need them in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Done on time

  • David H.
  • Verified HomeBuyer
  • April 07, 2021
  • Longs, SC

you get what is advertised

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Brian M.
  • Verified HomeBuyer
  • April 07, 2021
  • Fontana, CA

My first home. What a Great experience!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everything went smooth and would recommend Lennar to friends

  • Justin S.
  • Verified HomeBuyer
  • April 07, 2021
  • Saint Hedwig, TX

Everything went smooth and would recommend Lennar to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Phil really works hard for me.

  • Joann N.
  • Verified HomeBuyer
  • April 07, 2021
  • North Las Vegas, NV

Phil really works hard for me.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - I feel that service is good!

  • Yaming L.
  • Verified HomeBuyer
  • April 07, 2021
  • Ocoee, FL

I feel that service is good!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar is a low end builder so materials will be low end.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Lennar is a low end builder so materials will be low end. That said the communities are very nice.

Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment with the quality of your new home. If there are any items that need attention, please feel free to contact us at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - For the purchase price paid, the quality, workmanship and customer

  • Melanie T.
  • Verified HomeBuyer
  • April 07, 2021
  • Suwanee, GA

For the purchase price paid, the quality, workmanship and customer service, the home was overpriced. I am still having issues.

Lennar responded:
Hi Melanie, thank you so much for sharing your review. We are sorry to hear about your disappointment with the quality of your new home and any issues you have experienced with your customer care team. If there are any issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Little Communication w/ Sales

  • Andres V.
  • Verified HomeBuyer
  • April 07, 2021
  • North Salt Lake, UT

During the home buying process, you have to be on top of them for everything or else you'll miss important details. If I were to buy again, I would use Lennar. Some of my neighbors were reached out to for upgrades and options, but a friend of mine and myself were never asked and we had to constantly ask for updates.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - I am enjoying my new house

  • Aneitta P.
  • Verified HomeBuyer
  • April 07, 2021
  • Clermont, FL

I am enjoying my new house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

the home is gorgeous!

  • Cristelle J.
  • Verified HomeBuyer
  • April 07, 2021
  • Marysville, WA

From the naked eye the home is gorgeous, once living here for almost a month I see tons of missed details that I can tell they sped up through in the finishing process. Holes in the closest walls where they were supposed to go over and paint, paint on the rear door because they were not being considerate with covering the doors, paint on the hardwood due to not being considerate of covering the floors.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Process was organized.

  • Richard B.
  • Verified HomeBuyer
  • April 07, 2021
  • Sparks, NV

Process was organized. Staff knowledgeable. Questions answered promptly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar from my experience has very knowledgeable staff very professional

  • Nareshchandra M.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Lennar from my experience has very knowledgeable staff very professional and helpful in every way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism and Quality care

  • Timothy S.
  • Verified HomeBuyer
  • April 07, 2021
  • Castle Pines, CO

Working with Lennar was a great experience from the moment we stepped foot into the community, through signing the contract to closing have all been top notch experiences. The time and care that was taken with us and our new home was great. All our questions answered throughout the process. As well since owning the home our warranty requests have been meet quickly as well. I would recommend anyone to work with Lennar. They care and take care of you from day 1 through ownership of the home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Unlike my experience with other builders who claim to be responsive

  • James C.
  • Verified HomeBuyer
  • April 07, 2021
  • South Jordan, UT

Unlike my experience with other builders who claim to be responsive until they have your money, when I have a problem with my Lennar home, they get it resolved immediately. While I wish that they hadn't cut corners on such a pricy home in the first place, when something isn't right they fix it, and they've even given advice when I was making changes. Overall, definitely recommend this builder.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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