Lennar Reviews

Hi your reps were awesome. They really helped. Truly appreciate thier help with the microwave, they went above and beyond. I want to say more about them, but I just had surgery. I have asked Lennar and the Property Management company's Raul (that Lennar contracted) about the dead shrubs, plants and trees (just as I did about the dog poo and dumpster) nothing has been done. The city was called, not only by me about the poo, but also two other owners about the dumpster and grounds. I have owned since April, I pay $150 a month, apparently to maintain a very small pool and nothing else. Haven't seen one groundsworker the entire time I have owned. Have found dead large rodents lately scattered about, litter, etc..... Not a one.... Unhappy, not with Todd or James, but with whomever oversees and is supposed to respond to what appears to be a dump of a neighborhood that I invested way too much money in.... ... More

Very Good

Terrible quality and refusal to address issues. Construction manager is unorganized and dishonest. Closing never takes place on time; unnecessary delays due to poor management. Builder cuts corners and tries to force you to accept poor quality work. Would never recommend Lennar. Neighborhood is nice with great people, but the build was not a good experience.

Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our reserves only had $2000 for a community of 200 potential homes. They also do not pay hoa fees on spec homes they have for sale again bleeding our reserves for when they leave the project and move on. Not a trustworthy builder at all. Will never buy a lennar home again. ... More

This is my first home and i must say i am disappointed in the quality of the craftsmanship. I've been in constant contact with Lennar customer service to attempt to set up repair services to fix multiple issues within my new home. Before closing i had to have the roof redone because it was not done correctly the first time. Over all i am not impressed with the quality of the work.

Horrible experience

Subcontractors are horrible Superintendents are useless and shady No supervision on the projects

Issues with water bill, from excessive water use from the sprinklers. I was told the day of the original walk-thru orientation that the water will be turned down b4 my move in, it wasn’t. I have spoken to several members of the staff on the property and I can never get a straight answer. It don’t help being a disabled veteran on a set income to get stuck paying an additional $300 water bill.

From the day I bought this home it has been a disaster. On the day I bought the home they were an hour late at the title agency and didn’t even have a room for us to close in. Then we ending up closing on a fold out table with some random guy who farted in my husbands face. Then our mailbox key didn’t work for over two weeks and then they had to rekey the mailbox. When we called our sales guy he said this has been a issue with a lot of home buyers. Why weren’t we warned before we moved in? On top of that the quality of the home is mediocre. I have lumps in my carpet, my floor creaks, the paint rubs right off the walls, the tile in the master shower grout has come up all over, the shower door creeks. The list goes on, every time I contact my rep it takes days for a response and I honestly don’t think I will every buy a Lennar home again. I own two homes my other home was built in 1978 and I have never had an issue, I bought this new home and have had more issues that I can count. ... More

This is the fourth new home I have purchased and is by far the worst experience I have had. No support whatsoever for their customer care.

So many issues. The entire process seemed rushed and unplanned. Not sure if this is how every new home buying experience is, but I would not purchase from Lennar again.

I have been in my house 4 months. The dishwasher, disposal and both thermostats had to be fixed or replaced. My roof has had to be fixed as well as my gutters. I think they are terrible builders, but they have fixed the items. Just seems it would be better if they did it right the first time instead of causing all the aggravation.

Our dream home purchase was the worst purchase experience of our lives, thanks to Lennar's quite unimaginable levels of ineptitude. No commitment to quality whatsoever at any stage of construction. No apparent desire to stick to deadlines. I, the home owner, seemed to be in charge of quality control - if I didn't catch it no one did. No commitment from upper management to make things right. I pleaded for help so many times, and just failure after failure ensued. No one from management ever even called or reached out to apologize for the incompetence. That's what you get for an $850K home purchase. You get better service at your local Taco Bell quite honestly - at least the manager there will say we are sorry when they mess up. Lennar management really should really find a different line of work. Folks purchasing their dream home deserve better than total lack of commitment to quality, total ignorance of deadlines, total disrespect towards the buyer, and total lack of any management basics. They really should be ashamed of themselves for the process they've built and continue to use. Every neighbor I've met feels the same way or worse to be honest. ... More

Sorry to say that but it’s worst company ever I lived before in house builded 2000 its means before 25 years ago its very perfect compare with this house I buying this house brand new to see everything new and stay long time I want to tell you just first week the painting scratching and the black nails appears and the wall become very bad and the ceiling lake water in the living room and the my son 5 years old fall down the wall broke most painting have scratches and are not smooth

Unprofessional! Buy Elsewhere! Fraudsters!

the sellers sucks, when they give me the keys alot was missing and my paperwork is still not complete

Major construction issue brought to us days before settlement was scheduled.They didn’t run electric from the house to the street! AC hadn’t been installed, no one worked on all the unfinished work on the inside for quite some time. All painting and finish work is absolutely awful. We were told much will be corrected but nothing was done. Delay after delay and if they did the work needed on the inside, it would delay settlement even further. We were told our expectations were too high and that we weren’t buying a home on Kiawah Island or Mount Pleasant (we’re in Summerville). We should have walked and I regret accepting what I came to realize was a very bad idea and experience. ... More

Four days before closing, I completed my first walk-through and identified several repairs that needed to be done. On the day of closing, none of those repairs had been completed. I was assured that if I signed off on the work orders, the repairs would be made promptly. To this day, many of the repairs remain unfinished. I have observed workers sitting in the office using their phones instead of completing the necessary work. This ongoing neglect has caused unnecessary stress and frustration. I am requesting that all repairs be completed immediately and that I be made whole for the inconvenience and lack of follow-through. ... More

1. Incomplete and Substandard Work • The house was not properly painted only a primer coat was applied, which is completely unacceptable for a new home. • The shower door installed is incorrect and does not match what was agreed upon or expected. • Drywall (sheetrock) throughout the house is already cracking and separating, which indicates poor workmanship or materials. • Windows are not sealed properly, potentially leading to energy inefficiency and water damage and mold. • There are serious ventilation issues that affect air quality and comfort. • The HVAC system is deficient and either not functioning correctly or improperly installed. • Roofing defects have already emerged, raising concerns about water intrusion and long-term durability 2. Ignored Notifications I notified your team of these problems within the first 30 days of moving in well within any reasonable defect liability or warranty period. Instead of resolving the issues promptly and professionally, I was given the runaround and excuses. No clear plan or commitment was made to correct these issues, despite multiple follow-ups on my end. 3. Loan Issues Additionally, the mortgage terms I agreed to are not what was ultimately finalized. The discrepancies have created significant financial stress and feel deceptive. I trusted your team to guide me through this process ethically, and I now feel misled. This entire experience has not only been stressful and disappointing, but it also feels like a breach of trust and good faith. I purchased a new home, and what I received is far below what was promised and paid for. In addition to the physical problems with the home, there are major concerns regarding the loan process. The mortgage terms I agreed to were not what was ultimately finalized. Most critically, my 20% down payment was not properly reflected or credited in the finalized loan documents. This discrepancy has created significant financial stress and appears to be a serious oversight if not a deliberate misrepresentation. I trusted your team to guide me through the process with transparency and integrity, and I now feel misled. ... More

Even after 3rd party inspection they said fixed AC but they cheated, very first day ac stoped working I had to stay with our AC for 5 days, now it's Gas leak from stove even though it's in warranty they don't take responsibility and making us wait 10 days without cooking. Floors are uneven , every bad workmanship, they dnt fix issue.

Very bad experience. They told me Aug interest rate will appt to to me. After I bought house they change to 7.125. Literally they cheated me.

I love the truth. I was deceived when I bought the house. I was told that if I bought an average townhouse, it would come with appliances. But when I agreed, they told me that they wouldn't let me buy it with appliances. Self-respecting companies don't do that.

Lennar title is absolutely bad company with very bad people, who don't know/understand anything

Lennar's motto is "Everything is included" I just got done buying 6,500 dollar gutters, and 1000 dollars worth of ceiling fans because they didn't bother putting either of those in the home. A 16 dollar light in the bedrooms would have given us light, but they wanted to save money. Pavers without polymeric sand? just set them on the ground and leave huge gaps. I don't have working street lights on the entire street I live on. The backyard is nothing but weeds with no sprinklers, the HOA is oppressive with rules you can't imagine. if you want to feel like you are living in a town house but you have a tiny patch of grass you have to mow for the HOA, this is the home for you. There are two ways in, and insufficient parking, so every day I have to navigate past narrow rows of cars on either side of the road, Years ago, people would never have accepted shoddy houses with insufficient parking and 2 feet of yard on either side, but everything got worse. I was a sucker, don't be a sucker. The regret is so strong that everyday I wake up angry - did I mention, I wake up to the horn of a train? Oh yeah, Rivington, everyone can hear the trains, and they run every 30 minutes from 5am until late at night. ... More

Team at Lennar will not even resolve issues that were pointed out before closing. Their VP told us to take it or leave it as they are not going to repair the fixes we pointed out. Example, screws were not covered in the garage which should have been. Entry had pink all over the entrance. They do not stand up their core values - https://www.lennar.com/about/core-values