Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21894 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Lennar - Everyone I was in contact with couldn’t have be more thorough,
- Anonymous
- Verified Homebuyer
- June 22, 2021
- Davidson, NC
Everyone I was in contact with couldn’t have be more thorough, kind, patient and efficient.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Homes poor Quality.
- kenneth d.
- Verified Homebuyer
- June 22, 2021
- Henderson, NV
Since we moved into the new home that Lennar built, it has been one issue after another. The very first day we moved in we had a gas leak. Since then, several issues with the dish washer, broken master bedroom sink faucet, numerous cracks on the molding, doors, and wall throughout the home. Dents and scratches on door, wall, and shelves (that were put in backwards), paint stains all over the house. We found razor blades on top of door frames and upper shelves. The list goes on and on. We purchase this one story home for $414,000 (updated the floor and kitchen back splash). This house should ...
Lennar responded:
Hi Kenneth, thank you for taking time to share you experience with us. We are sorry to hear about the issues you have listed from the overall finish quality through the poor customer service you outlined. If there are any items we could assist with, please send us a note at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Everyone seemed to truly care and put my needs first.
- Kristen S.
- Verified Homebuyer
- June 22, 2021
- Raleigh, NC
Loved the whole Lennar team, they never made me feel like I was asking a dumb question even though I’m sure I asked several! They provided clear communication throughout the home buying process and well as the end of the build steps. Happy to call my Lennar home MY home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - I honestly purchased the home due to the location but was not
- Anonymous
- Verified Homebuyer
- June 22, 2021
- Fontana, CA
I honestly purchased the home due to the location but was not happy and am still not happy with all the active repairs having to be completed due to negligence on the builders part. It honestly feels like they just slapped my home together.
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - Have only lived in this brand new house for a few months and
- Anonymous
- Verified Homebuyer
- June 22, 2021
- Haslet, TX
Have only lived in this brand new house for a few months and have to had several things fixed, half our outlets didn’t work, faucet won’t work correctly, sprinkler system was broken, and you can see several screws sticking out of the dry wall. Didn’t come with anything worth the cost, not even enough cabinet space for 2 people to store a very small/normal amount of kitchen appliances. Our sales lady Alyssa was also very rude and unresponsive throughout the entire buying process
Lennar responded:
Hi, thank you for your review. We are sorry to hear about the issues you have experienced with the sales process and overall satisfaction with the quality of your new home. Please reach out to us at corporatecustomercare@lennar.com, with any items we can assist. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Lennar - Build quality is not good and finishing is not good as well.
- Naveen K.
- Verified Homebuyer
- June 22, 2021
- Hillsboro, OR
Build quality is not good and finishing is not good as well.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 3
Review
- Kellina L.
- Verified Homebuyer
- June 22, 2021
- Summerville, SC
Do not close unless home is “complete” correctly. We had a “punch list” of over twenty items not complete at closing and here now 4months later still many things not complete. Get a home inspection.
Lennar responded:
Hi Kellina, thank you for taking time to share your review with us. We would like to apologize for the items that are still outstanding four months after your closing. If you would like us to follow-up with the Customer Care team, please send us a note at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Lennar - PROCESS WAS GOOD OTHER THAN WORKING WITH LENNAR MORTGAGE.
- Larry N.
- Verified Homebuyer
- June 22, 2021
- Lancaster, SC
PROCESS WAS GOOD OTHER THAN WORKING WITH LENNAR MORTGAGE. ``
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - I like the house.
- Adam U.
- Verified Homebuyer
- June 22, 2021
- Charlotte, NC
I like the house. It's nice
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New Build
- Hillarie S.
- Verified Homebuyer
- June 22, 2021
- Summerville, SC
Issues were not addressed promptly, corners were cut on quality and some pieces were thrown together and not built correctly, like the island in the kitchen. The best part about this process was the sales person, Penny!
Lennar responded:
Hi Hillarie, thank you for sharing your experience. We are sorry to hear about your disappointment with the overall build quality of your new home. Please reach out to us at corporatecustomercare@lennar.com, with any items requiring additional attention. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Lennar - As a first-time buyer, Lennar made the process very easy.
- Nancy G.
- Verified Homebuyer
- June 22, 2021
- Eastampton, NJ
As a first-time buyer, Lennar made the process very easy. They addressed all of my questions and concerns upfront. I can tell you that I am very happy. For any future home purchase, I will go straight to Lennar again!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - While they offer options some builders don’t Lennar didn’t offer
- Robert T.
- Verified Homebuyer
- June 22, 2021
- Huntersville, NC
While they offer options some builders don’t Lennar didn’t offer some options that we had preferred ie gas hot water heater, electrical floor outlets in the family room, lighting in second bathroom shower, ceiling fans and pendant lights over counter.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - Construction management was very flexible and had GREAT communication
- Thomas R.
- Verified Homebuyer
- June 22, 2021
- Las Vegas, NV
Construction management was very flexible and had GREAT communication throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Builder not addressing the problen with garbage around dumpsters
- Leticia B.
- Verified Homebuyer
- June 22, 2021
- Henderson, NV
Builder not addressing the problen with garbage around dumpsters and community streets . Builder allowing sub Contractors to play loud music disturbing residents. No quality check of home before released to buyer. Pets policy not enforced or addressed.
Lennar responded:
Hi Leticia, thank you for your review. We are sorry to hear about the issues you have experienced in your Community and surrounding construction. Please reach out to us at corporatecustomercare@lennar.com, with any items we can assist. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Exceptional customer service.
- Kelechukwu N.
- Verified Homebuyer
- June 22, 2021
- Wake Forest, NC
I had a great experience with the entire purchasing process. I didn’t feel pressured at all by the sales team, the finance team was prompt with communication and the the builders kept me informed every step of the way. I really enjoyed the process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - It's good place to staying
- Timothe B.
- Verified Homebuyer
- June 22, 2021
- Denver, NC
It's good place to staying
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builder has somebody responsible for every stage of the building of your house, so you know who to contact if you have any questions.
- Robert K.
- Verified Homebuyer
- June 22, 2021
- Fort Myers, FL
We were very pleased with each stage of the building and the move-in thanks Lennar!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I’m 70 years old.
- John N.
- Verified Homebuyer
- June 22, 2021
- Johns Island, SC
I’m 70 years old. This is the first house I bought in 40 years. I have been pleasantly surprised at how smoothly this has gone through the guidance and hard work of the people at Lennar. Thank you very much.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
great area
- Travis H.
- Verified Homebuyer
- June 22, 2021
- Menifee, CA
escrow was horrible....we were in escrow forb8 month while house being built. They waited until the LAST WEEK to let is know we need few more documents. Then we're scrambling to find before we closed. Ended up closing after initial closing date because of it.
Lennar responded:
Hi Travis, thank you for taking time to write a review. We would like to apologize for the frustration and delays you experienced surrounding your closing. Please reach out to us at corporatecustomercare@lennar.com, if there are any outstanding items we can assist in completing. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Recommend Lennar to anyone who will listen.
- Stefanie L.
- Verified Homebuyer
- June 22, 2021
- Crystal Lake, IL
From the moment we walked into the office and greeted by Dave we felt at ease. We always felt as though our best interest was a priority. Brandon and Dave have made the experience from start to finish such an amazing one. They are very responsive to any question we may have. Love that we are now part of the Lennar family!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disorganized and Uncaring Organization
- Sidney L.
- Verified Homebuyer
- June 22, 2021
- Gold Canyon, AZ
I have occupied this newly purchased home in Gold Canyon for four months and several repairs were requested upon the 30-day move-in customer care plan. The representative said the work will be done. NOTHING has been done, Lennar's contact personnel are non-existent and Lennar does not respond to our website's customer care requests. Once they took our money Lennar disappeared like a fart in the wind. Sorry we bought this Lennar house. There are better builders available.
Lennar responded:
Hi Sidney, thank you for your review. We are sorry to hear about the lack of work completion you have experienced following your new home purchase. Please reach out to us at corporatecustomercare@lennar.com, with any outstanding items, so we can follow-up with the Customer Care team. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - Leslie the building consultant was the best part of the experience.
- Tabbitha D.
- Verified Homebuyer
- June 22, 2021
- Indianapolis, IN
Leslie the building consultant was the best part of the experience. Everyone else in the company is questionable.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
After closing, good luck getting follow up on any issues!
- Darrin S.
- Verified Homebuyer
- June 22, 2021
- Cumming, GA
I have struggled to get the "Exceptions/Punch List" worked on after closing. It is push and nag but still nothing. I am working on escalating now to see if I can get anyone at Lennar to respond and get the list of things completed.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
The sale person was the best part of buying a home from Lennar
- Fred M.
- Verified Homebuyer
- June 22, 2021
- Lakewood Ranch, FL
do a VERY good job of inspecting your home before closing. Get your list of problems in as soon as possible, it take Lennar's contractors along time to get to your problems. Lennar need to change the door on the laundry room so when the washer walks in front of the door it does not block the door from opening.
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 3
always accessible!
- Tamika W.
- Verified Homebuyer
- June 22, 2021
- Waxhaw, NC
I had a great experience with the lennar builder.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL (15)
- Athens, GA - Coming soon!
- Atlanta, GA (383)
- Austin, TX (302)
- Bakersfield, CA (81)
- Baltimore, MD (165)
- Birmingham, AL (11)
- Boise, ID (94)
- Boulder-Longmont, CO (43)
- Brazoria, TX (19)
- Bremerton, WA (57)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX (12)
- Central Oregon, OR (17)
- Charleston, SC (568)
- Charlotte, NC (664)
- Chattanooga, TN - Coming soon!
- Chicago, IL (409)
- Clarksville, TN - Coming soon!
- Colorado Springs, CO - Coming soon!
- Columbia, SC (50)
- Corpus Christi, TX (60)
- Corvallis, OR (23)
- Dallas, TX (912)
- Daytona Beach, FL (52)
- Decatur, AL (16)
- Denver, CO (627)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (70)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fayetteville, AR - Coming soon!
- Florence, SC - Coming soon!
- Fort Collins-Loveland, CO (49)
- Fort Myers, FL (427)
- Fort Worth, TX (293)
- Fresno, CA (243)
- Gainesville, FL (12)
- Gary, IN (134)
- Grand Junction, CO - Coming soon!
- Greensboro-Winston-Salem-High Point, NC (27)
- Greenville-Spartanburg, SC (182)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (43)
- Hilton Head, SC (32)
- Houston, TX (1052)
- Huntsville, AL (151)
- Indian River County, FL (19)
- Indianapolis, IN (740)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (219)
- Jonesboro, AR - Coming soon!
- Kansas City, KS (18)
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (399)
- Las Vegas, NV (844)
- Little Rock, AR - Coming soon!
- Los Angeles, CA (173)
- Macon, GA (14)
- Madison, WI (13)
- Martin-St. Lucie-Okeechobee Counties, FL (122)
- Melbourne, FL (58)
- Merced, CA (18)
- Mercer County, NJ (29)
- Miami-Dade County, FL (164)
- Middlesex County, NJ (85)
- Minneapolis-St. Paul, MN (606)
- Mobile, AL (85)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (28)
- Montgomery, AL - Coming soon!
- Morris County, NJ (54)
- Myrtle Beach, SC (484)
- Naples, FL (251)
- Nashville, TN (233)
- Norfolk-Newport News, VA (54)
- Oakland-Alameda, CA (28)
- Ocala, FL (147)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (29)
- Olympia, WA (27)
- Orange County, NY (201)
- Orlando, FL (703)
- Palm Beach County, FL (78)
- Panama City, FL - Coming soon!
- Passaic County, NJ - Coming soon!
- Pensacola, FL (67)
- Philadelphia, NJ (166)
- Phoenix-Mesa, AZ (419)
- Portland-Vancouver, WA (288)
- Provo-Orem, UT (110)
- Punta Gorda, FL (584)
- Raleigh-Durham-Chapel Hill, NC (739)
- Reno, NV (224)
- Richmond-Petersburg, VA (20)
- Riverside-San Bernardino, CA (651)
- Rochester, MN - Coming soon!
- Rocky Mount, NC - Coming soon!
- Sacramento, CA (258)
- Salem, OR (43)
- Salt Lake City-Ogden, UT (68)
- San Antonio, TX (1164)
- San Diego, CA (319)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (528)
- Savannah, GA (33)
- Seattle-Bellevue, WA (139)
- Sherman-Denison, TX (19)
- Somerset County, NJ - Coming soon!
- Spokane-Coeur d Alene, WA (51)
- St. George, UT - Coming soon!
- Stockton-Lodi, CA (51)
- Sussex, DE (182)
- Tacoma, WA (98)
- Tampa-St. Petersburg, FL (1424)
- Tucson, AZ (62)
- Tulsa, OK - Coming soon!
- Tuscaloosa, AL - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (39)
- Visalia, CA (60)
- Washington, WV (453)
- Wilmington, NC (57)
- Wilmington-Newark, DE (49)
- York, PA (28)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.