Lennar Reviews

I had a great experience and we could not be any happier with our new home.

know you will have to spend lots of time calling and waiting for your issues to get resolved, and some will never get resolved even after they acknowledge there is a problem.

This is my second experience with Lennar. Once more, I am very satisfied. The process of buying the House worked very well and the final product was above our expectations.

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

I bought a new home from Lennar at Sendero in Sparks NV and I have had nothing but problems since the house was in the construction phase. I noticed some of the work done was below standards and I addressed it with the superintendent of the job-site which got most of the issues resolved. When we did our walkthrough we spotted several issues with paint scratches and broken tiles but the customer service representative Ron would say “oh we’ll take care of that” and not mark it in the list of issues, now 5 months living in this house there is still issues that need to be fixed and I called the Lennar warranty center because Ron won’t return my calls or address the issues and they say they cannot fix what is not on the initial walkthrough because it could have happened after move in, but since Ron didn’t mark the issues in the list I have not proof that we pointed those issues out. This is our first brand new home and the second home we owned. It’s been 5 months dealing with this, the baseboard for the downstairs bathroom was removed about a month in and it’s been like that since, the air vents for the air conditioning rattle at night and will not let us fall asleep, the the paint on the garage door is really uneven, the plumbing makes a whining sound when you close the faucet and other issues. We sold our previous home because it was getting old and we didn’t want to deal with repairs and issues but little did we know we were about to walk into a headache of issues and repairs. It’s not all bad I think Lennar uses quality materials and builds a really nice house but their customer service addressing warranty is horrible to deal with. ... More

Overall so disappointed We had delays and issues that were never communicated until we went higher up At this point the VP of the area said quote “If you don’t want the home tell me and we will give you your money back” WOW!

I have bought 5 new homes over the past 30 years - this was by far the best experience of them all. The minor issues that popped up were addressed immediately. I would buy again in a heartbeat.

Poor and lack of communication about the loan process from the loan processor and lack of follow up on the work orders.

Jacque Talley, our contact was above and beyond helpful and responsive. It feels like family. Thank you all for wonderful experience

Fully explained the process and kept us updated on progress. Completed on time.

The home buying process with Lennar was excellent. They stayed on schedule during the Covid as best they could.

The process moved very quickly. Overall I am happy I built with Lennar. I am still waiting on items from my walk through to be completed (5 months) and other work items I submitted over a month ago. I am having many issues with the contractors driving onto my property and creating huge holes. I have tried to reach out to Lennar and I still don’t have a reply. Overall, the value is great and once they start building it is very quick and they do stay on schedule.

The home is a great value, with so much included. It's beautiful. But there are too many stupid construction errors — the wrong smartbox, not enough outlets in the smartbox (Cox TV and WAP are STILL a problem), wrong thermostats and plugs for the washer, promised USB ports not installed, no info on HOA procedures and more. It gets fixed (mostly) but owners waste hours dealing with what was supposed to be a turnkey experience. My third new construction and by far the most problematic.

I found Lennar to be a fair and trustworthy builder. Solid workmanship and a good value. All of the people I dealt with were knowledgeable and seemed to genuinely cate about the product and about me as a customer. I would buy from them again.

The new home has been amazing! It’s everything we’ve been looking for and we couldn’t be happier.

We had an incredible experience with Lennar. We received service that other builders do not offer. They were extremely responsive and helpful at all times.

Brad was great. Made the experience more fun than stressful. Has been great ever since helping with small issues.

Working with Lennar mortgage was a nightmare, they continued to ask for the same information continuously from the time we applied until we actually closed, which was more than two weejks

The villa that we had some issues with workmanship! When they contracted a lot of work out and rush in doing the work it come out sloppy. So a lot of my issues is with the paint.

Still many touch ups need to be fixed

As I first time homebuyer, I was nervous and clueless about the whole process but Lennar answered all of my questions, concerns and made everything very easy!

contractors doing the work were terrible. way too many things needed to be fixed after closing

I would never recommend a Lennar home. We had to buy from them because we wanted to be in the neighborhood where they were the only builder. Within one week of closing, shingles were blowing off the roof and within 3 weeks we were catching buckets of water from the leaks in the roof/ bathroom vents. I could go on for a long time but hopefully you get the idea. They are responsive to issues because thats how they manage their business, by never doing things right the first time.

My sales rep and general contractor were great to work with.

Great value for the price! The Everything's Included program eliminates the hassle and nickel and diming of adding options that most people select.