Lennar Reviews

Knowing and seeing the problems and the quality of this house right now, I will not buy another Lennar home. Appears that house was built rushed and built poorly. Did not meet the standard I was expecting for a brand new home.

The builders completely missed our change request order, had we not found it ourselves by driving by, it would have not been caught u til too late. This happened twice during the build. And don’t even think about trying to use their financing company, most unprofessional and joke of a lending company

This review is not in regards to the location, the neighborhood, the local schools, etc... It is strictly about Lennar. I purchased a home from Lennar at the end of May 2019. My experience with Lennar before and after purchasing the home has been terrible. This company lacks communication, consistency, and quality, among other things. When we agreed to purchase the home that we liked, the closing date was originally set for early June 19. Lennar contacted us and said that the closing date could be moved up to mid-May. We agreed to that closing date. When that date finally came around, I took off of work to allow time for the walk-through and all of the paperwork that comes along with closing. It was getting late on the day of closing and Lennar had still not contacted me to come do the walk-through. They finally contacted me and said that there wasn't time to close and we would have to do it at a later day. I went up to look at the house the next day and saw that the house was nowhere near ready and that they made no attempt to even close on the day that they moved it up to. I was extremely frustrated that I sacrificed an entire workday for nothing. Eddie, the area manager, and Drew, the sales rep, made no attempt to apologize or compensate me for this. Several days later, I walked through the house with Mario, the construction manager at the time, and put up blue tape on areas that needed a paint touch-up. After a while he has another appointment and said that Drew, the sales rep, was on his way to assist me in continuing the process. When the sales rep showed up, he aggressively told me to leave the home and that if I didn't like the way it looked, the house wasn't mine to buy. At the same time, I noticed that there was a bird's nest in the attic which was the result of a gap in the roof I had brought to their attention in the past, but they told me it was nothing. My wife and I moved into the home on June 2nd, and there are issues that we identified before ever purchasing the home that we are still dealing with today. The most recent is chips in the floor, which has now turned into a 5-week process just to replace a couple of panels on the floor. Lennar left the laundry room vent blocked which caused a blockage between my dryer machine and the vent exit on the ceiling of the house. This is a major fire hazard. The fence gate has broke 3 times. Paint on the outside of the house began to peel off. There was a missing baseboard. There was paint in the carpet and on the flooring throughout the house, and when I brought this up they told me to just to get a washcloth and clean it up myself. There are paint chips and inconsistencies in the paint in every single room of the house, they told me to use the provided touch up paint to fix it myself. I appreciate that the house came with sod and an irrigation system, but the way they laid the sod was extremely careless. Since we first met with Lennar, we have gone through 3 construction managers. As you can imagine, this has caused inconsistency and confusion in communication. I would never recommend Lennar to any of my friends or family. I strongly discourage anyone that reads this to buy a Lennar home. ... More

NO CONTACT WITH ME IN ABOUT TWO WEEKS SINCE MY COMPLAINTS.....

First off and let me say that is review is just a summary of the problems. Lennar forgot to finished installing the proper parts for the heater so when my family and I decided to run the heat, it didn’t work The AC had to be fixed 3 times since moving in and I’ve only been in the house for 6 months. Tile crack The glaze on the tile in the shower is pealing. Their contractors that do work on the homes never show up on time or they decide to show up when ever they want. Carpet is already buckling Overall it’s been a bad experience in regards to workmanship. The only positive is Tom. He’s been good at getting our work orders out to the contractors.. ... More

When we first bought our home in May of 2019, we were told we did not need flood insurance because the area wasn’t a flood zone area, fast forward to Sep 2019 with tropical storm imelda, we were under water! So many of our neighbors lost their homes, we had to be rescued because water was rising, my brand new 2019 vehicle got flooded 2 weeks after buying it, just such an emotional event to go through, and the saddest part is all my neighbors were told the same thing about flood insurance. The materials of the house weren’t all that, our plants died a week after we moved in, our grass too, the foundation of the backyard is all messed up and bumpy, I feel like we didn’t get our money’s worth. ... More

Took 6 months to get a refund ....overall a bad experience

The sellers dont work

From incorrect colors and finishes to horrible, dead landscaping and a completely unresponsive contractor, we loved the process but were left with a home that was not exactly what we picked nor what we envisioned.

To no fault of our own we have a lien on our new home. We're not sure what's happening and have had a couple of different stories. We've been in the home 5 months and this issue is still not resolved.

We have now been in our new home for 4 months. The home buying process with the sales staff was a nightmare. We have had similar experience with the home warranty staff. Claims have been submitted but many have not been fulfilled. We love the home, we love the area, but we wish more care would have been put into our home and the building process.

Lennar has changed the beginning of recreation building 3 times. The also can't control the contractors who block driveways, blast music all day and toss garbage on lawns daily.

I advised the builder that a cracked window was found. . And nothing has been done about it

I’m still waiting for repairs to be completed from my closing over four months ago. In addition I’m in the middle of fighting tooth and nail to get someone out to repair a roof leak that has caused extensive water damage and now black mold which has rendered three rooms in my house unable to be used. My kids are crammed into other rooms now. I’ve documented everything and even called management multiple times with now follow up. The entire process has been horrendous as a first time home buyer.

The workmanship was poor at best, the sales staff and closing were a disaster, the follow up with repairs has been, let's just say a nightmare. Some things still are not fixed and if I had to guess are not going to get fixed unless I pay for someone to fix them. Everything included does not mean everything... but they fail to tell you what normal things are not included. I am afraid to see what is going t happen to this house in say 5 years, I think most mobile homes are constructed better.

Lennar rushed us to close at the end of the month but the house was not ready. I gave 1 star on craftmanship because we have so many issues. Tiles are not level, trim work is poor, lumps under carpet, upstairs floor uneven, just to name a few issues.

1) Lawn was horrible at the time of closing. After 1 that I was told that it was layed months back without any property maintainanice. Due to this I have pay the expenses to replace it. 2) Restroom and others have issues 3) newly installed fridge needs repair Overall not happy of getting a brand new house and get these issues frequently

Disappointed. We have had Major issues and construction fixes. And appointments missed

Too many imperfections caused by fast and sloppy workmanship. The entire process is rushed from start to finish. Everywhere I look I find issues with finishing touches. We just moved in and we're already thinking about selling.

Lennar made everything sound really nice in the beginning. Congratulated us multiple times throughout the process, pay our deposit & down payment, had us go through inspection and finalize all the paperwork till the last minute after pushing back our closing date 2 months (3 times) to say that their underwriter could not approve us after all . A waste of time, and so disappointing.

Overall the experience was bad. A lot of miscommunications between their departments. The final walk through was rushed and many issues were not fixed, mortgage application had many errors. Even on the day of closing, we discovered many errors on the closing documents. Carpet had nails everywhere, very small club house, narrow streets, poor landscaping, basically they are cutting corner wherever they can to maximize their profits. Their focus is quantity over quality and customer satisfaction. They have monopolized the system by selling insurance, mortgages, solar panel leases and more by collecting commissions and kickbacks from their vendors. I can go on forever but I could list a few of many issues. ... More

Overall, my experience with Lennar has been extremely disappointing. As a homeowner, I trusted that I was purchasing a safe, well-built property. Instead, I am dealing with serious safety hazards, potential structural/plumbing issues, and a lack of accountability from the builder.

Did not purchase home, salesperson was horrible. Whole experience was a nightmare

Terrible financial office no experience

The only positive thing I have to say about my experience is Evelyn on the loan side. She was extremely helpful in helping me! She literally did multiple jobs, because others were not. Multiple things went wrong through the whole process. First time buying a home and it’s been nonstop headache. I haven’t even made my first mortgage payment and my fence fell and Lennar refuses to fix it. Been w/out waste service and was getting the run around and come to find out, you have to have it set up w/ HOA. Which nobody told me, I learned that from the county office after not having trash service for over a month. Gas got shut off, because I thought it was included w/ the electric, which didn’t have hot water for four days. Lastly, they told me they don’t do blue tape during the walkthrough and there were countless imperfections. Such as imperfections all over the walls, ceilings, mismatched paint, my front door has a piece missing out of it and my master bath mirror was broken and they refused to fix it. I learned from 2 of my friends who bought a Lennar home in 2025 got to do a thorough walkthrough w/ blue tape, but I didn’t and I wish I had. Definitely, would have went w/ any other builder, but Lennar was cheaper. You get what you pay for. ... More