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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19173 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19173 Reviews in All Areas

Star Rating Breakdown

5 ★ 7917

4 ★ 3609

3 ★ 3223

2 ★ 2051

1 ★ 2373

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Pittu

  • Pittu K.
  • Verified HomeBuyer
  • July 24, 2025
  • Fresno, CA

Warranty is very bad AC is bad not working 1 week no body take care is very bad experience

Lennar responded:
Good afternoon Pittu and Thank you for taking the time to share your experience with us. We’re sorry to hear that you have had issues with your ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Complete Disaster

  • Thomas P.
  • Verified HomeBuyer
  • July 20, 2025
  • Edgemoor, SC

Lied to us to get us to buy sooner, lost over 4K breaking our lease. Lawn either dead or dying when we moved in. Many issues with home itself, who puts a vent directly above the shower so air blows on you when you are in said shower? Nothing but complete regret buying this home, if we were not desparate to get out of renting we would have walked away. Should have looked at other options.

Lennar responded:
Good morning ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2025
  • Corpus Christi, TX

Overall it was a terrible experience. No help what so ever. Our home was never cleaned, swept, vacuumed when we closed. Paint still on the windows and floors. Plumbing is terrible, our stove/oven stopped working 3 days in to the move. Guest toilet stopped working a day into the move. Spider every where, walls are very thin you hear everything. What stinks the most is that there is no communication. We had so many unanswered questions, prior to the close and still do. Never going with Lennar ever again. Do not make the same mistake we did.

Lennar responded:
Good ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

T

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Houston, TX

Terrible experience, can’t get into touch with Lennar for any help whatsoever, no one responds or returns voices. Many issues, a major one being locked out of the gate of my home community for multiple weeks because NO gate clickers or codes were provided at closing.

Lennar responded:
Thank you for taking the time to share your experience with us. We are sorry to hear you have been locked out of your community. If you haven't already, you might need to reach out to your community's Homeowner's Association for an access code to your ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Quality, Awful Experience, and Worst Service

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Maiden, NC

Poor Quality, Awful Experience, and Worst Service.

Lennar responded:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations. If you would like to share details of your experience, please send an email to CorporateCustomerCare@Lennar.com so we can follow up with ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lack of responses, lack of care and quality work

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • San Antonio, TX

Was always told never to buy this builder by multiple realtor friends but went ahead anyways because I liked the house itself. Getting a response or getting them to take care of pressing issues was like pulling teeth. If you’re not prepared to continuously harass them for a response on any issue you have don’t buy here. As a first time home buyer this was an extremely disappointing and stressful experience. All these people want is your money, they don’t care about anything else. Good luck getting a hold of anyone once you close as well. Just go look at the community reviews. Now I know ...

Lennar responded:
Thank you for taking the time to share your experience with us. We're sorry to hear that we did not meet your expectations regarding communication throughout your home purchasing journey. Moving forward, we hope to have the opportunity to regain your trust. ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar Homes is the worst company I have ever done business with.

  • Timothy M.
  • Verified HomeBuyer
  • July 16, 2025
  • Ave Maria, FL

Lennar Homes needs to be investigated for shady unethical business practices. They sold me a home that they appraised at $545,000 and 2 days after I closed they reduced the sales price for the same exact home for $495,000, $50,000 less than I paid 2 days prior. Not only that the quality and workmanship is so bad that I'm not sure its safe. The first night I went to turn the bathroom light on and the plate/cover came off and then got hit with a bolt of electricity that didn't feel good to say the least. House was infested with mice both dead and alive because every door had gaps.. Gutters that ...

Lennar responded:
Good morning Timothy, We’re sorry to hear your homebuying experience did not meet your expectations.

We hope to earn back your trust by continuing to support you in your homeowner journey. If there are any outstanding warrantable concerns, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account to ensure proper documentation and timely follow-up by the appropriate team.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I would never buy with Lennar again

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2025
  • Venice, FL

Everything from start to finish was terrible including the real estate agent. I put my unit up for sale the day after I closed and cant wait to get rid of it.

Lennar responded:
We’re truly sorry to hear that your experience was so disappointing. That’s not the standard we aim to deliver, and we regret that we fell short of your ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Esa

  • Esa M.
  • Verified HomeBuyer
  • July 08, 2025
  • Middletown, DE

We moved in 3 weeks ago and the air doesn't circulate on the second floor. The HVAC company spent hours here with no resolution. Our neighbors are experiencing the same issue. This has soured our entire experience.

Lennar responded:
Good morning Esa, We’re sorry to hear about the trouble you’ve been experiencing with air circulation in your home. We understand how frustrating this must be—especially so soon after moving in—and we regret that it has impacted your ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Regretful Purchase — Disappointed with Quality and Builder Response

  • Rajeev Chowdary G.
  • Verified HomeBuyer
  • July 05, 2025
  • Tracy, CA

I moved into my Lennar home just two months ago, and I’m already regretting this purchase. The quality is nowhere near what I expected for the premium price I paid: Loud plumbing noise echoes throughout the home Wind comes through closed windows, blinds sway during storms Terrible soundproofing — I can hear casual conversations from other floors even with doors closed Long, thin cracks are already showing on the garage floor To make it worse, Lennar dropped prices by $160,000 on the same homes within two months and offered much better mortgage rates to new buyers. Meanwhile, ...

Lennar responded:
Good morning Rajeev, Thank you for sharing your detailed feedback. We’re sorry to hear that your homebuying experience did not meet your expectations. We understand how frustrating this can be, and we appreciate you bringing it to our attention.

If you have any warrantable items related to your home, please submit them through your Lennar Account, as this is the most efficient way to reach your local Customer Care team and ensure proper documentation for follow-up and tracking.

Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Issues with Lennar Home purchase

  • Paula Kim N.
  • Verified HomeBuyer
  • July 02, 2025
  • Floresville, TX

I bought 2 homes and had the worst experience with Marshall the loan officer. He treated us like 2nd rate citizens and gate kept the entire process. We are seasoned home purchasers and have never had this worse of an experience. Derek the construction manager was also awful. The house was supposed to be ready for a final walkthru and wasn’t ready, we had to come back. He was complacent and really uncaring. I will do my business with another home builder than Lennar.

Lennar responded:
Good morning Paula, We appreciate you bringing this to our attention. We’re truly sorry to hear that your homebuying experience was an unpleasant one. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward, we hope to earn back your trust. If you need assistance with any warrantable items, we encourage you to reach out to your local Customer Care Team by submitting a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Haven't moved in yet and already an electrical problem.

  • Joseph W.
  • Verified HomeBuyer
  • June 28, 2025
  • Punta Gorda, FL

Have not yet moved in and no electricity. FPL says power to unit but nothing is working.

Lennar responded:
Good morning, Joseph. Thank you for letting us know about your experience. We truly regret that things didn’t go as expected, and we’d like the chance to learn more and help make things right if possible. Please feel free to email us with the details at CorporateCustomerCare@Lennar.com so we can look into it and get the right team involved.
Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

poor communication

  • Peter O.
  • Verified HomeBuyer
  • June 25, 2025
  • Port Orchard, WA

seller concierge was not accurate in communications, gave flat out wrong info multiple times which jeapordized escrow. would not work with lennar again.

Lennar responded:
Good morning Peter, We’re very sorry to hear that your experience with our sales concierge was disappointing. A positive and transparent buying experience is something we strive for, and it’s concerning to learn that you feel we missed the mark. We hope to regain your trust moving forward. If you have any questions or warrantable items related to your home, please reach out to your local Customer Care Team by submitting a warranty service request through your Lennar Account. This will help ensure your concerns are properly documented and followed up ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible all the way around

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2025
  • North Fort Myers, FL

Quality is terrible. Warranty work for major issues is also terrible. Mold in home found 5 days after closing. House was leaking from multiple points around entire home. Pool patio flooded with 15 minutes of rain.

Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. Moving forward, for questions or warranty, we encourage you to reach out to your local customer care team by submitting a warranty service request through your Lennar Account. This ensures the issue is properly documented and allows our team to respond promptly and ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Dissatisfied, disappointed

  • John Peter P.
  • Verified HomeBuyer
  • June 20, 2025
  • Kyle, TX

Overall horrible experience from the building manager lieing to me and trying to hide things down to a bad experience with closing with Lennar.

Lennar responded:
Good morning John, Thank you for sharing your feedback—we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please contact your local Customer Care team by submitting a warranty service request through your Lennar account. This allows for proper documentation of your concern and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Deeply disappointed

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2025
  • Mountain House, CA

I'm providing this feedback after multiple attempts to raise concerns through the proper channels, including emails sent to the CEO, VP, Regional Managers, and Customer Care, none of which have resulted in meaningful resolution. My experience has been deeply frustrating and disappointing. Key issues: • The home was overpriced, and I feel misled and taken advantage of during the buying process. • Build quality is substandard relative to the price point. • Customer service has been slow, dismissive, or unresponsive - even at the highest levels. • I've made multiple attempts to raise ...

Lennar responded:
Thank you for your feedback. It’s never easy to hear we’ve fallen short, but your input is important to us. We’re sorry for the frustration this has caused and hope that as you continue settling into your home, we’ll have the opportunity to provide the support and service you ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buying a home with Lennar was a nightmare

  • Luisa Ivonne Ochoa Torres as Trustees of T.
  • Verified HomeBuyer
  • June 11, 2025
  • Yorba Linda, CA

My experience with Lennar was the worst I could have ever imagined. The Concierge person that I initially worked with never explained a process of a priority list which made us go into a contract on a house we were not 100% satisfied with, this house is on $3M+ price, corporate office was NO help, nobody cared about our concerns. I wrote emails to corporate hoping for some answers because the Concierge rep lied to us and corporate didn't care. Lennar doesn't care about its clients or their experience. Do Not buy from Lennar.

Lennar responded:
Thank you Luisa for taking the time to share your review. We understand your homebuying journey came with challenges, and we’re sorry for any difficulties you faced along the way.

If you’d like to share additional details, please email CorporateCustomerCare@Lennar.com and mention this review. Your feedback helps us identify areas where we can do better, and we’re committed to sharing it with the appropriate team to help improve the homebuying experience for all our customers.
Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very bad experience in buying home with Lennar

  • Vasanth R.
  • Verified HomeBuyer
  • June 07, 2025
  • Carver, MN

I really dont recommend buying home with Lennar. They are not honest. They fixed a faulty appliance and never helped to replace.

Lennar responded:
Thank you for sharing your feedback Vasanth, we’re sorry to hear that your experience didn’t meet expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2025
  • New Caney, TX

The worst buying experience. Very stressful process. Their priority is to get you to sign at all costs

Lennar responded:
Thank you for sharing your experience. It’s disappointing to know we may have missed the mark, as we truly want each homeowner to feel confident and satisfied. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Cheaper Materials and Medicore build

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2025
  • Fresno, CA

I would not recommend Lennar’s financing to prospective buyers. My experience with the loan process was frustrating, with numerous issues that could have been avoided. The required Letters of Explanation (LOEs) felt intrusive and unnecessary—other lenders I was working with didn’t require similar documentation. The only reason I ended up using Lennar was because I signed a disclosure agreeing not to use another lender within 30 days of closing. However, Lennar moved my closing date up by a month without providing an addendum, which added to the frustration. My dissatisfaction continued ...

Lennar responded:
Thank you for taking the time to share your detailed feedback with us. We’re sorry to hear that things haven’t gone as you expected, and we understand how that can impact your confidence in ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Terrible

  • Jamie F.
  • Verified HomeBuyer
  • May 27, 2025
  • Corpus Christi, TX

The whole experience except our sales person has been AWFUL. And it’s still awful, we have so many issues still not fixed. Our closing documents were lost for 5 days and almost made us homeless after closing was pushed back 5-6 times. We never got an actual move in clean and now I cannot get my floors clean and there’s residue all over that I cannot get off windows, counters, etc. we have damage to our siding from when they installed the sod which is only half the yard btw they wrecked into our house, still not repaired. Lennar is the least helpful with the most incompetent people working ...

Lennar responded:
Thank you Jamie, for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please include details and reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

terrible service

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2025
  • Providence Village, TX

terrible warranty service. They do not want to honor their home warranty

Lennar responded:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

WORST EXPERIENCE EVER!!!

  • Jalynne Marie M.
  • Verified HomeBuyer
  • May 22, 2025
  • Mesquite, TX

If i could go back in time and tell myself to not do it i would!!!! Rude incompetent people. No communication. I will never EVER suggest Lennar to ANYONE not even my worst enemy. Please save yourself the money, headache, and gray hairs and buy from literally any other builder. You would think they would try and make the first time i’m buying a home pleasant but NOPE. Seriously DO NOT BUY LENNAR.

Lennar responded:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Value paid for the house is too much as compared to quality of materials used in the house

  • Ozair A.
  • Verified HomeBuyer
  • May 21, 2025
  • Richmond, TX

The amount paid of the house is too much as compared to quality of materials used in the house. False information provided that Lennar don't install blinds for windows and gutter line. I have checked other houses build in the same area with lennar builder and they all have blinds and gutter line. Builder don't response to the email after they sale you the house. Lots of space was wasted in building the house like big bathroom and no store closed provided

Lennar responded:
Good afternoon Ozair, Thank you for your feedback. We're sorry to hear that the value of your home didn’t meet your expectations. Moving forward, we hope to earn back your trust as a homeowner and deliver the experience you expected. If there are any outstanding warrantable items, please submit a warranty service request through your Lennar account. Submitting a request through your account allows for proper documentation and helps ensure a prompt and thorough response from our team.
Sincerely, Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Never build with Lennar again

  • Andrea M.
  • Verified HomeBuyer
  • May 20, 2025
  • Caldwell, ID

Where to start. We showed up with keys in hand to a house with trash outside, paint on almost every exterior window, side paneling was bowed, flooding, nails all over roof, which all of this was called out on our inspection and walk through 2 and 4 weeks prior. We were lied to on multiple occasions. We had to change our move in date as almost every single side panel had to be replaced, then the entire interior had to be repainted which in turn pushed our movers and painters back. The "management" team had poor communication and acted like we put them out. Very unprofessional, took no ...

Lennar responded:
Good morning Andrea, Thank you for sharing this review. We're sorry to hear your experience didn’t meet expectations. If there are any unresolved concerns, we encourage you to email us at CorporateCustomerCare@Lennar.com. Please reference your review so we can better understand your situation and follow up accordingly. We’d appreciate the opportunity to make things right and earn back your trust.
Sincerely,
Lennar Corporate Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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