Lennar Reviews

We lived in our previous home 34 years. Jamie, Andy, Zach , Gina and Danielle have made a happy but difficult and emotional time comforting. Their knowledge an expertise making sure we had and continue to have positve interactions with them and have made our transition extremely easy. Their response to each an every question an issue makes for an excellent customer experience. Lennar should be very proud of this team they put together

I feel like the materials were cheap. Like the paint. It’s horrible. It stains super easy and when you try to clean it up, the whole paint comes off the wall. The washer and dryer are so basic that the washer makes a very loud noise while washing and the dryer leaves all the lint in the clothes. When you put in a ticket for something to be looked at, they take weeks and weeks to respond and then you have to wait again weeks to have someone come out.

Communicated with regular updates on building process to completion. Staff attentive to my concerns and any issues promptly resolved. Very nice community and look forward to all the amenities this property has been promised. I think it will be a great neighborhood.

Our project manager is a hero to use. Thank you, Crosland for all you have done for us!

Great home for the money!

we very much enjoyed working with everyone at Lennar. Andie, our real estate agent was awesome!!!

The sales person Tanner was very helpful, very quick response, good knowledge and helped to resolve the mail box issue. Thanks Again!

As with any new construction there are minor issues that arise in the first 60 days. These issues in my case were handled promptly and professionally by Tremayne Allen.

In a market where everything could have turned, Lennar and their team made it happen for me. My turn around was 30 days and I couldn’t have been happier. Being a first time homebuyer, after going through several agents and other builders, Lennar gave me what I needed. The home is simple, but it’s a great starter home, and I would absolutely buy from them again. Although some teams weren’t as thorough as others, a little persistence got the job done.

We would’ve liked more upgrade options (e.g. windows in garage door, an ext. doorway to garage, a light over kitchen sink, higher quality kitchen cabinets and drawers, base cabinets with drawers vs. doors, electrical outlets in floor, exterior stonework on front of house, double hung vs. single hung windows).

The sales rep we dealt with for Lennar was great to work with, always answered all our questions in a timely manner. All the Lennar employees we've dealt with have been very friendly and responsive to all questions and issues.

We love our new home!

Slow responsiveness, challenging process to get issues resolved

While the home is decent, it's important to remember you're not buying a custom home. You can ask for things, but the answer will always be no. The welcome meeting on purchase day was a horrible experience. We walked in on a red carpet, but it was just for show; it certainly wasn't followed through in words or actions. The beginning of the welcome meeting was the reps bombarding us with a list of don't do this and don't do that. There was no celebration or positive experience. The date of our closing was changed multiple times and wasn't always communicated to us, and the sales guy made promises that he had no authority to make. ... More

Don’t expect service after they have your money. We closed 1st week of Feb 2021 still waiting for them to complete work orders for repair or correction of items in build. Less then half have been completed or started. Items like door cracked, bad refrigerator, drywall repair. painting are just a few things. This is mid June 2021. Great place to live great lot. Extremely stressful when you paid for something you did not get and promises broken. Our Construction Manager was good then got overwhelmed with other new builds. Not enough help to take care of homeowners who already paid!

Great house and good peopme

House is nice. A lot to pull together to make it perfect. Lennar has been very good at warranty fixes.

My house was built pushed back because they buried leftover construction material in the front yard and my driveway in the back is half the length as everyone else. We have no choice but to park our cars at the guest parking and the home owner association sent us letters that we can't park there. Our driveway + garage can't fit all our cars.

Lennar customer care could have a better response time

The home is well built, affordable and the Lennar people are friendly and available. My only complaint is the yard. The construction materials under the sod is dangerous(giant metal pieces, nails, screws and sharp wood) and creates a bumpy yard.

This is our second Lennar home and this experience was a nightmare. The salesman we had was the worst and I'm a Realtor and know what service is supposed to be. I love the community and the homes are lovely, but ours was not done and they did NOT have CO when we arrived. Lennar choose the closing date and we flew in to find a MESS. ow The warranty program works but our salesperson should be in the background, not working with the public. It's not just me that thinks that but our neighbors who also worked with him. KRISTAN is AWESOME though.....and the other guy in the office is great. I got tired of hearing "its not my job" or "Its my day off" OR "I don't know, I seldom get down that end of the road". We just wanted to know if the dock was in, if the kitchen was completed, were we closing on time........total unrepsonsive answers. Wyatt our construction manager was very good (he took over the mess from the guy that was fired). We like Wyatt a lot and he answered our questions and got the repairs done. MEL is AWESOME.....not our guy but very helpful. When I couldn't get an answer from our salesperson Phil, I would get the answer from Mel. We met him accidentally on site when we were there to view homes and I was able to contact him. THANK GOD! My husband had a heart attack the day after closing due to stress of the entire situation. ID LOVE TO SEND YOU THE PICTURES OF THE HOUSE AS WE ARRIVED TO CLOSE AND DO OUR WALK THROUGH. A picture speaks a thousand words. ... More

The Lennar team was there from start to finish to answer any questions I had during the building process and still today should I need help sourcing any other services.

We bought out of state and the team always kept us informed of important milestones. This is actually our 2nd Lennar home and could not be any happier with our newest home purchase at Symphony.

Lennar had nice homes but they go cheap on a number of items IE hollow doors and no shower doors. There were a number of quality issues and they are more interested in building the next house vs fixing the problems in existing homes

Moving is stressful but Bruce made the home buying experience very straight forward.Gene at Lennar mortgage was superb even so there were a few issues he sorted them all out and kept it on track.Following our move I have to say that whenever I reported the odd issue Lance and his team responded very quickly and rectified the issue.Overall a very good experience and I would highly rate the service received by these members of The lennar team as they made the difference