Lennar Reviews

Finance was a nightmare, constantky saying one last thing. Then workmanship is shotty, some things caught before clising that they said they would fix. THEY LIED! DON'T TRUST. NASTY PEOPLE. Can't wait for Karma to pay them a visit.

After we move in we find a lot things needs to fix it, but because we didn’t catch when we inspect the house, now we have to summit a request and they make too hard to close. Too much stress

Issues arise, I put tickets in. They get marked completed. Nothing‘s completed. The issues I had at my final walk-through still have not been done even though I’ve also put in more tickets and those have also been marked completed. I do not think there is insulation in parts of my house because the walls are paper thin I can hear people talking outside the vehicles on the road sound like I’m sitting in the road. I have a gas leak that has not been checked, even though I have made them aware. Also when they sent people to clean the house, they left the owners manual in the dishwasher and it burned on the heating element and two months later after scrubbing the dishwasher clean my dishwasher still smells horrific the initial individual that I was in contact with who was supposed to help me with any problems has completely vanished and will not return my messages or phone calls. The only reason I am giving some any stars is because there has been three individuals who have been overly kind but out of two fistfuls that is all. everybody else that I talk to just says oh I understand and nothing gets done and the HOA that I am paying an exuberant amount of money for is doing nothing in this neighborhood. There are cars parked all over the street. People’s yards are full of weeds trash cans are left out all the time and these are all things that should not be happening. ... More

Our builder Scott assured us that everything would be fine. We even paid for our own private inspection. Not one item in the inspection was addressed despite being told it would be. Nothing in our home was thought about functionally. Poor quality materials that is super expensive and quickly built. You're not buying a home that was crafted. They don't even have basic necessities installed. We have dealt with issues with our HOA fees ( that was supposed to be taken care of the first year), to issues with poor painting. Poor electricity, uneven and brittle floors down to our fridge not being able to fully open. With the exception of a few customer service reps and a supervisor, lennar is untrustworthy... Poorly built, and hassle of homes. Overpriced for the quality. ... More

From start to finish, our experience was extremely disappointing. The lender we worked with seemed inexperienced, struggled to answer questions, and appeared intimidated when faced with direct communication and strong personalities. There were also instances where a third family member—who had no involvement in the loan—was unnecessarily brought into the process, which felt unprofessional. Throughout the entire experience, there was a lack of clear communication and professionalism. As buyers, we often felt overlooked and not prioritized. The construction quality has also been a major issue. The workmanship feels rushed and careless, and we’ve been dealing with ongoing cosmetic problems since moving in. It’s frustrating to see what appears to be a lack of attention to detail from the construction crews, along with dismissive attitudes when concerns are raised. Overall, I would not recommend purchasing a home from Lennar based on our experience. There seems to be constant internal changes, and as homeowners, we felt pushed aside rather than supported. ... More

Our experience with Lennar was extremely disappointing, primarily due to poor communication throughout the entire process. From the beginning, our sales agent did not clearly communicate which homes were available, which made the search more difficult than it should have been. Communication issues continued even after closing. At one point, our main point of contact (the sales agent) left, and no one informed us we only found out after trying to reach them ourselves. As first-time homebuyers, we expected more guidance. Instead, we were often left to figure out next steps on our own, with little to no support when questions or situations came up. Before closing, we pointed out multiple issues during our walkthrough, but many of these were never addressed. At our 30-day walkthrough, we found that several of those same issues had still not been fixed or even properly documented in service cases. When contractors did come out, the problems were not resolved. Additionally, communication with our home care representative has been poor and unresponsive, adding to the frustration. While we are happy with the home itself, the overall experience was far from smooth or professional, and did not meet the expectations that were set. ... More

My tenant noticed gas leak smell at home and only resulted to finger pointing. Lennar pointing to Appliance Company and the Appliance Company pointing to plumbing and Gas Company. The Gas Company then pointing to the others. When nobody is taking ownership I expect Lennar to bring all of them together and get the issue resolved. My experience has been very painful 2 months into the purchase. Also at the purchase time I was not told that HOA is going to take trash ownership too. I was expecting trash to be another utility that the tenants owns and pays for. It makes no sense for it to be including in HOA. ... More

Awful home buying experience

I was told in order to purchase a Truman townhome, I was required to go thru New Castle Co Workforce housing. It was a huge pain. The cost of my home increased from $400k to $412k and I wasn’t informed of the increase. 30 Days from agreement to paperwork, it jumped. The defense was that the prices were set by the county. Now I see that the Truman next to me is selling for $349k. That is a huge fall. How can I not feel ripped off. I settled Dec22nd. Less then 60 days the price dropped that much. Sales office says whatever, to get a sale. I am telling others to avoid Lennar.

Cheap crappy quailty, very overpriced and cookie cutter bland junk, not much more to say than, RUN and don't buy these homes, buy an already built home from 2019 or before. Not good workmanship after 2020, everythign is mass produced and no one pays attention to the little details. Very expensive bla homes.

It’s unfortunate to be writing this review. I can’t believe all the horror stories we heard prior to buying are actually true. We received some very last minute bad surprises on closing day. Thankfully our agent fought for us and got us some relief so we could still close. The quality of everything installed was also extremely poor. Without going too much into details, I will not recommend this company.

Craftsmanship and quality is junk! Put zero effort into building a home that we paid a lot of money for! One of the worst craftsmanship that I have ever encountered. If I could return the home I would! It will be the first and last time I will ever purchase a Lennar home. I would never recommend Lennar homes to friends or family!

On the other hand, My overall experience from Lennar is a “0”. I purchased a home in December 2025. Their system was mediocre, inefficient, confusing, and the home overpriced for what I paid for it. They’ll make it look like the price is right, but it is not. They will get their money in many other ways during the process before closing on your home. Many unknown numbers included in the closing documents for charges that should not have been there, or other charges for things that otherwise could have been waved or eliminated altogether. Their financing lender services were horrible, unprofessional, untrusted and, in my case, there were too many different people involved making the system incredibly unworthy. Once the closing date takes place, it is another story of more confusion, the running around having them fix anything. Their so called “Virtual” meeting where you must use your personal phone to show them what you are complaining about fulfils their willingness to have the issue fixed. It almost feels like you must prove to them that your complaint about fixing anything in your home must be proven before being approved, instead of honoring the warranty that comes with the house. Having to pay for two different HOA’s for your house is beyond me and extremely confusing and unfriendly. The constant harassment, threats and bullying approach from HOA staff about home infraction violations is disturbing and illegal. Their HOA system is not centralized, making their system navigation a big inconvenience, frustrating and certainly unfriendly to use. Amenities are far from the house, and not big enough for all the people living within the community. Their vision is more of quantity, instead of quality homes as my house after only a few weeks of purchase, water leaked inside of one of the room’s walls making a big mess creating a long week of many different types of inconvenience. Conclusion: I would have purchased my home somewhere else, and certainly not from them had I known then what I know today. ... More

Overall, it was a bad experience, but we need to buy properties. That’s why we got that one.

Zero quality in the build. Zero craftsmanship Multiple problems not fixed. Lennar considers everything cosmetic or within “variance” Do not buy as they will not fix items and disniss your warranty issues. .

Lennar is the worst home builder. Their sales representatives are bad and homes do not have any latest amenities.

The paint used for the defects found on the walls or doors did not match. We have not even moved in the house and there is a crack in the living area already.

From the moment we sign the sells agreement to the now, dealing with the entire sales staff, the loan officer staff, the title company, and now the warranty staff, they have lied to us, did everything to deceive us, provide low bid ghetto products. Lennar are criminals they should all be in jail.

The floor is not good, quality of the appliances is bad

The guy that showed us the house was a complete joke, Christopher. He didn't absolutely nothing for us. There was nothing but lies after lies after lies just to close on the house. It literally was the worst experience of my life

we did not close as promised, and then it was a nightmare. Once we moved in the quality of the home was subpar. The paint on the walls are coming off. The sidewalk was not finished with the concrete and there was a big hole in the front yard that did not have a cover on it from the manhole. There was a manhole cover in the backyard that was full of debris and trash. I have called several times to get this taken care of and was told that I needed to turn it over to warranty And then that takes forever for them to respond. I would not recommend these homes to anyone we’re stuck with it for now and we will live with not to mention an HOA is nothing but a pain ... More

The entire experience was trash from start to finish. Poor communication, wasted time, mixed messages, and zero follow through. I had to chase answers, repeat myself, and deal with unnecessary confusion that should never happen in a basic transaction. The only good part of this experience was Ana. She was helpful, responsive, and actually did her job. Without Ana, this would have been a complete failure. Everyone else dropped the ball. I wouldn’t recommend this place based on my experience

The New Home Consultant had difficulty inputting information on day one. Document sent had incorrect purchase price initially. Was later informed that my carpeting color was no longer available and needed to be changed. Again, a delay in updating the color in the system due to a “glitch”. Several weeks later was informed that the exterior brick color was no longer available, and was told what my replacement would be. Was shown a few bricks on a board. No house available for me to look at in the new brick color. I formally requested the termination of my contract on 09/24. On 10/17, I wasstill waiting for the documents to sign to cancel the contact. Follow up email sent on 10/10 At which time I was told that there is an approval process and that they will send to me when ready. I do not understand the lengthy process. I wanted to cancel the contract and Lennar would keep my earnest money. This should have been simple. Lennar Title and Lennar Mortgage were not notified of my request to terminate the contract as they continue to send and request documents - so no communication between the different branches of Lennar. I would suggest updates to your system to make it more user friendly, not asking the buyer to select colors at the time of purchase since they seem to be discontinued often, better communication between the different branches of Lennar, and quicker response time to customer requests. Not a good experience overall. I was able to finally terminate the contract. The termination reason was input by Lennar, was not accurate and was not able to be changed. ... More

The beginning of my home-buying experience with Lennar was pleasant, but once closing dates were introduced, everything went downhill. Lennar repeatedly changed the closing date, which caused serious issues with my current landlord and created unnecessary stress. Communication throughout the process was extremely unprofessional. Calls and emails often went unanswered, and there was little accountability. The final inspection felt rushed, and I am now stuck with several issues that should never have passed inspection in a brand-new home, including a bent sink, improperly sealed countertops, and an uneven wall. These concerns were dismissed as “human error,” which is unacceptable. It was also very unprofessional that the post office informed us they had never dealt with a situation like this before. Because the builder lost the new mailbox keys, all new residents were forced to pay for mailbox locks to be rekeyed. This caused a delay in receiving mail and added unexpected costs for homeowners. The final cleaning of the home was a complete joke. Nothing was properly cleaned. Other new residents stated they saw the cleaning crew enter homes with only a broom and bucket, stay no more than 15 minutes, and then leave. I complained about this, but no one seemed to care. No apology was offered, and no additional cleaning crew was sent. The attitude was essentially, “oh well, it’s your problem now.” Additionally, the front door hinge pin was missing. I went to the showing office, where I was promised it would be left at the house — that never happened. When I later checked the model home, it was also missing a hinge pin. At that point, it felt like a joke and just another item added to the growing “human error” list. This experience has left me wondering what other issues may exist that I haven’t discovered yet. I regret not backing out of the purchase, but I trusted Lennar to honor their word and promises, which did not happen. I also regret not reading other negative reviews beforehand. I am grateful this is not my forever home. Based on my experience, I would not recommend Lennar and strongly encourage others to do thorough research before purchasing. ... More

I had to backout before closing due to medical emergency costing lots of money and requiring me to keep emergency funds. I understand it was a contract but 6000$ earnest money is a big amount that I had to lose. Lennar sold that home to someone else fairly quickly. Lennar gave me option to use that earnest money within 6 months but not sure if I will be buying home from lennar again.