Lennar Reviews

Poor construction quality, cheap materials. Scuff-prone paint, scuffed granite, very low-end appliances, post-closing issues. Definitely do not recommend Lennar.

My home was damaged before I even moved inn. It was evident that a truck with trailer backed across my driveway and lawn and into the side of my new home. It was likely a subcontractor because work was proceeding on other homes. The police investigated to no avail. I had to make an insurance claim due to the amount of the damage. None of your workers or subcontractors came forward to report the incident. I question your judgement in hiring such dishonest workers or subcontractors. They ruined my experience, and I will not forget it

Installed much lower quality appliances than what was wrote out in a SIGNED CONTRACT and shown to us in the model (which was stated several times that was the same we would be getting). They now will not return any form of communication and have stated "that's what you get, we're not doing anything about it." Awful customer service. They do NOT care about you no matter what documents are legally signed. Will never be purchasing another home from this buyer, and if you haven't already I would find someone else!

The best person we worked with was our lender Julia she went above and beyond for us. Beyond that every person I talked to did not seem to have a clue what was going on. When I asked sales questions the most common response was I don’t know. When we moved in we got a parking ticket before we even had access to work with the HOA. The HOA has been a nightmare ever since. We have fully purchased solar panels that two months in are still not even on. I can’t get a hold of Gaf the company to tell me what is the hold up. It’s ridiculous. We’ve had our warranty builder back 3-4 times for various small issues they are super responsive but we don’t like how many things we are finding that are wrong. We would not recommend this group for first time buyers, we sent our contract back 6 times due to discrepancies and errors. If you buy a Lennar home make sure you get it for a bargain the space is nice the build is ok but the people are a nightmare. ... More

Overall they made it clear that they have a product and their budget that they needs to be met. The trades get alloted not enough time to do a good job which is notable There was a lot of delay when putting in offers which led to losing that initial house. They reduced a lot of the features of the home from one street to another in the same development.

First off the experience was terrible. The only good thing is that the house is put together mostly right. Only here a month and a breaker went out already. I the buying process we had to drop 23,000 on closing costs because lennar did not cover anything. No offer or nothing to cover any of the cost on top of paying 261000 in a loan all because we did not use their loan officer or lender. We did not use their inspector either. The yard was done terrible and they only put in grass 15 feet from the back door. Our yard is at least 60 feet by 60 feet. The house was dirty when we arrived with dirt all over the floor and trash in the yard. The garage had lots of paint chips on the ground and we found parts that were laying on the ground with no explanation of where they are supposed to go. No blinds were put in and internet was not activated before we got there. Also the internet is supposed to be included in the HOA but we were not asked if we wanted it in the first place. All in all the experience was terrible, no consideration for us as buyers and moving costs and charged full closing cost which made us dislike lennar very much. Would not recommend to anyone. ... More

My experience hasn’t been great at all and that’s putting it mildly!! I was always taught growing up, if I do not have anything nice to say, then don’t say anything at all!! On another note, I have dealt with nothing but, incompetent, unprofessional, inconsistent, unreliable, rude, cruel, dishonest, and very disrespectful individuals and I am very sorry that I ever purchased a Lennar home!!!

I am staying in motel although i have new home due to flooring issue - they didn’t even offer me single dollar due to there mistake

People working for you, sales rep and project manager their liars that don’t deserve to be around no one

I am writing to formally express my dissatisfaction with my overall home buying experience and the ongoing warranty issues related to my new home. From the beginning, the process was stressful and poorly communicated. Many concerns that were raised prior to closing were either rushed, dismissed, or left unresolved. As a buyer, I expected transparency, accountability, and a reasonable level of care—especially when making such a significant investment. Since moving into the home, I have experienced multiple build quality issues that should not exist in a newly constructed property. Several warranty claims have been submitted, yet the response and resolution process has been slow, unclear, and frustrating. In some cases, issues appear to be minimized rather than properly addressed, which only adds to the stress and inconvenience. A new homeowner should not have to repeatedly follow up, question workmanship, or feel ignored when legitimate concerns are raised. The quality of construction and the handling of warranty claims have fallen short of the standards that Lennar promotes. I am sharing this feedback with the hope that Lennar takes it seriously and improves both construction quality and customer support for future homeowners. I also expect my remaining warranty issues to be addressed promptly and professionally. ... More

Horrible experience with closing escrow.

It started out with the broken promises from sale people, managers to tittle. Lennar cheated in every step and trained their personnel to be as tricky as possible. I did not expect a high quality home when purchasing three of them at the same time, but these Lennar products were poorly designed and horrible built. When I pointed out the problems before the closing, they blocked my phone number and never addressed the problems.the vinyl flooring has large gaps, ceiling corners cracked wide open, it look like the house had been thought an earthquake! Lennar installed an empty wall box in the garage instead of the 220v outlet for EV. They installed a passage handle on the bathroom door instead of privacy handle! This was the biggest mistake of my life to deal with the home builder: LENNAR! ... More

The whole experience was horrible. From the loan application to the walk-through. The company in my view cuts corners in their building. Not transparent about the HOA and what the HOA requires. Such as having to submit an application for landscaping. It’ felt like to me that Lennar is all about selling a house. Not providing transparency. For the amount you pay for the house you should get transparency with value. Was disappointed throughout the whole process. If I could do it all over again I would have passed on Lennar. That being said the company needs to work on the process being less stressful for buyers and much more honest and transparent from the loan application to the walk-through. Also be honest with everything in the build, and allow the owner to be able to change things such as paint before everything is put in the house. Anyways my experience from the loan application process to the walk through. Very disappointed all together and very stressful. ... More

The quality of the home is bad, everything was made rushed. One issue comes up after another. The construction managers drive around the neighborhood texting and driving not even looking up on the road since there is still contruction going on. There are kids on the neighborhood and its dangerous to let them out.

As a co-signer, most of the questions are not applicable to me. Since you force me to fill in the blank, you are getting what you asked for. Also, the display name is incorrect but that may be just as irrelevant. What I will comment on was the financing. I felt as though I was dealing with a kindergarten drop out. Many items were asked for three or four times, and the harassing tone rose to the level of sarcasm. If my granddaughter wasn't so set on the house I would likely have told someone to check where the sun doesn't shine. AND you may print what I have said.

I am local to the home office, but was forced to close via remote video. Therefore no one was face to face to hand me the keys to my home. I asked how this would be handled and was assured they would have my keys at the neighborhood model home. I reached out to them after closing and was assured someone would be at the model home to provide me my keys that afternoon until 630PM, I drove the 45 minutes to the model home and no one was there. This started the lies and misinformation for the next 72 hours. I was told multiple stories about what the issue was. Finally they admitted they had lost the keys, when I asked for a solution I was met with contempt and lack of empathy. It took them 72 hours to finally change the locks and provide me with keys to my home. However they also lost my mailbox keys, since they were with the original set of keys. This took two weeks to resolve and only after they had miraculously found the lost keys. When I asked for compensation for time spent locked out of my home I was met with ire and treated as if I was in the wrong. I still have never been made whole and essentially tossed aside. This seems to be an issue with Lennar as the same thing happened in 2018 when I bought a different house they had misplaced the keys however at that time the sales rep was on top of it and we had the keys within a few hours. I will never buy another home from Lennar. ... More

please remove my name from the entrance of the building for the private and we do not walk through the entrance since we have different entrance. the garage door is automatically open and close . need to be fixed asap.

Not good quality construction

Me and my family where in process of buying a new construction from them, well once all came down to paperwork the appraiser under praised it AND THEY WOULDNT BUDGE! You would think we’ll sale th house to us for that price he “appraised” it for shoot I’ll even settle for 10k over appraisal! BUT, not lennar lol noooooo they CANCELLED ALL PAPERWORK TERMINATED OUR HOME BUYING PROCESS THE ONLY GOOD WAS GETTING OUR MONEY BACK! DO NOT I REPEAT DO NOT BUY OR ANYTHING FROM THEM! THEY SAY THEY ARE HERE TO “HELP” YOU BUT CAN GIVE 2 SH*TS ABOUT YOU OR ANYONE ELSE!

I bought Lennar Home Second time. Once I moved in the New house. After one month later so many quality issues are appeared in this house. when I did the service request. The Customer service Representative are so unprofessional and they are omitting the reputation of Lennar Home Builder. They are just making the customer upset rather than help them. I recommend all my Friends and relatives not to buy any Lennar Homes in Future. its Quality and services are very low day by day. Investing money to buy Lennar Home is now Powering water on the sand.

My experience has been very very bad been in my home for almost months door knobs falling off Clay said scraw them back on with a screwdriver I'm not doing that only a month and a half old dishwasher leak island bulking no one answers to fix the problem he said I didn't water the grass Thats why it's dead no mama I promise to GodI watered the Grass it was dead when I moved in All I want is my house Fixed. And grass fixed Terri.c

Overall horrible experience from start to finish....and I ended up going with another builder!!!!

Absolute garbage. Will never buy lennar again

My first-time home buying experience with Lennar was extremely disappointing, and I feel obligated to warn other homebuyers especially first-timers before they commit to this builder. From the beginning, communication was a major problem, especially from both the loan officer Nick and the construction manager Nick. As a first-time buyer, I expected guidance, reminders, and clarity throughout the process. Instead, I constantly had to remind them of important deadlines and follow-up on documents that they should have been managing. Their lack of communication created unnecessary stress and confusion from start to finish. The situation became even worse when we were told our home would be ready for signing before the end of the month. Based on Lennar’s own timeline, I informed my landlord that we would be moving out by the end of the month. But sure enough, we were delayed from our original closing date which was NOT due to the home not being ready, but entirely because of the loan officer Nick’s failure to properly walk me through the loan process, explain documents I didn’t understand, and communicate critical deadlines for submitting paperwork. My original closing date was October 5th. It was delayed the day before twice in a row. I didn’t end up closing until October 23rd. That nearly three-week delay left me and my family extremely stressed, unsure if we would even be able to secure the home before the date we told our landlord we would be moving out. All of this could have been avoided with basic communication and professionalism. The worst part of the entire buying experience came at the end, when I had already committed and had no choice but to move forward after giving my landlord our move out date. On top of that, the construction manager and his contractors failed to address the issues listed in my third-party inspection which I paid for out of pocket. Most items were simple, obvious fixes, yet many were ignored or “repaired” in a sloppy, half-done way. It felt like they wanted to rush through instead of ensuring the home was delivered in proper condition. To be fair, the only positive experience I had with Lennar was at the beginning with the sales consultant Dan, who was very informative and communicative. He was actually the reason I proceeded with Lennar in the first place. Unfortunately, everything after that especially the loan and construction process was the complete opposite. After this experience, I will never buy another home from Lennar again. The stress, lack of communication, last-minute delays, and poor quality of repairs completely ruined what should have been an exciting milestone. I’d honestly rather go back to renting than deal with another home purchase through them. I strongly recommend future buyers to proceed with caution, get your own third-party inspection, and be prepared for a lack of accountability from their team. ... More

I was informed before closing and after the initial inspection that I paid for that all deficiencies would be fixed. There was a minor crack in the outside foundation. I commented about it and was told by the independent inspector. Don't worry the builders correct that. After I paid wired funds I had to sign off on repairs being completed. There i was told: company policy says we don't fix that crack. They don't put a glaze on it either. I was informed about 8 missing window blinds were a deficiency. Same response: company policy we don't fix that. I was also brought to the backyard and told you were told you would get sod for your entire yard. Well we don't do that.bCompany policy. You get some. You better pay a lot of money to water it or it will look dead. It won't be dead. Trust us. If I could unbuy this house I would. Oh and on top of this during closing you took too much money from my account. Did you apply it to my mortgage? Absolutely not. Did you give me an option to bring a check? No. Did you let me bring cash? No. Did you let me send them via ACH and pay less. No. So the overpayment lies in limbo. I called and asked can you just print it for me. No company policy. My take home message: lennar we will treat the home buyer like garbage. ... More