Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21878 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Terrible workmanship.
- Kendra T.
- Verified Homebuyer
- June 01, 2021
- El Dorado Hills, CA
Many issues with the home that still remain. Sloppy finish work that looks like it was rushed. Expected a lot more for the price and how the Lennar representatives boast about their product.
Lennar responded:
Hi Kendra, thank you for sharing your experience with us. We apologize for the issues you have experienced with workmanship and incomplete items in your home. If there are any outstanding items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - right intentions, wrong execution and follow through
- Amir S.
- Verified Homebuyer
- June 01, 2021
- Sanford, FL
right intentions, wrong execution and follow through
Lennar responded:
Hi Amir, thank you for the review. We appreciate your feedback and are sorry to hear about your disappointment with the execution and follow-up regarding your new home build. If there are any items requiring additional attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Trust but verify
- Scott M.
- Verified Homebuyer
- June 01, 2021
- Mt Pleasant, SC
We love the home despite the fact that we are still having to deal with punch list issues prior to closing now that we’ve been in the home for 4 months. The Lennar agent our realtor worked with was not trustworthy come to find out on things we were told early on when we decided to buy. Lennar management is horrible! I wouldn’t ever seek out to work with this builder ever again.
Lennar responded:
Hi Scott, thank you for the review. We are sorry to hear you are still living with issues outstanding from your closing. If you could send us a note at corporatecustomercare@lennar.com, with any details you can provide, we will follow-up for you. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Excellent experience
- Frank T.
- Verified Homebuyer
- June 01, 2021
- Davenport, FL
Lennar is absolutely amazing to deal with. They build an excellent home and their responsiveness to issues that need to be addressed is very quick. I would highly recommend buying a Lennar Home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Happy to have found Lennar built home, very happy with decision.
- John K.
- Verified Homebuyer
- June 01, 2021
- New Caney, TX
Happy to have found Lennar built home, very happy with decision.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsive
- Andrea R.
- Verified Homebuyer
- June 01, 2021
- New Port Richey, FL
Correction of issues, which were not many, was outstanding.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - The home was built great, no issues, the mortgage experience
- Alfred L.
- Verified Homebuyer
- June 01, 2021
- Lancaster, SC
The home was built great, no issues, the mortgage experience was a different and terrible experience.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar was very responsive throughout the buying process.
- Anonymous
- Verified Homebuyer
- June 01, 2021
- Frederick, MD
Lennar was very responsive throughout the buying process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Our family is really happy with our Lennar house
- Keith H.
- Verified Homebuyer
- June 01, 2021
- Davenport, FL
Our family is really happy with our Lennar house
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Lennar is very attentive and very helpful the Rep.
- Steve B.
- Verified Homebuyer
- June 01, 2021
- Manhattan, IL
Lennar is very attentive and very helpful the Rep. who assisted us was awesome, she knew hey stuff and what she didn’t know she didn’t hesitate to fine out and let us know. Over all this is an awesome development that as I see that strive for excellence in all they do.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very friendly, knowledgeable, and helpful for first-time home buyers!
- Mitchell H.
- Verified Homebuyer
- May 31, 2021
- Sterling, VA
Lennar was fantastic from start to finish with the building and purchasing of my home. As a first time homebuyer, the Lennar team made sure I knew what was happening every step of the way. I had a ton of questions and each one was answered with ease by the entire Lennar team. Everyone was friendly, knowledgeable, and approachable, which made for an smooth and excellent first-time homebuying experience! When I purchase my next home I will definitely be looking into what Lennar has to offer!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Superior workmanship in all details.
- Charles Z.
- Verified Homebuyer
- May 31, 2021
- Vancouver, WA
Timely response to home maintenance request.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Schedule was made by the contractor.
- Henry V.
- Verified Homebuyer
- May 31, 2021
- Barnegat Township, NJ
Response to the punch list was/is much to long.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 2
Lennar - It was great!
- Jose Z.
- Verified Homebuyer
- May 28, 2021
- Anna, TX
It was great! It worked out!
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar - Good people to work with.
- Gregory Y.
- Verified Homebuyer
- May 28, 2021
- Fishers, IN
Good people to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Carlos and Jason are irreplaceable!
- Robert B.
- Verified Homebuyer
- May 28, 2021
- Waxhaw, NC
Carlos and Jason are irreplaceable! Thank you for all you have done for our family..
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - As a new home buyer I was a bit nervous not knowing what to do
- Michael P.
- Verified Homebuyer
- May 28, 2021
- Kissimmee, FL
As a new home buyer I was a bit nervous not knowing what to do or expect. But the sales Manager Bun was amazing. He explained everything very well and through out the entire process kept me updated. He also relaid any concerns and issues we notice when we visited the home to the construction manager to get it resolved ASAP to avoid any delays. Over all the entire process was extremely easy. I am extremely happy we went with Lennar for our first home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great experience buying from Lennar
- Courtney G.
- Verified Homebuyer
- May 28, 2021
- Conroe, TX
Great experience buying from Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unresolved problems!
- Anonymous
- Verified Homebuyer
- May 27, 2021
- Hanahan, SC
Experienced numerous problems from purchase to closing. Did not receive things we were told were included in house. Couldn't even get in house for a couple of days after closing. Still unresolved problems. Overall was not a good experience.
Lennar responded:
Hi, thank you for your review. We apologize for the frustrations you have experienced regarding outstanding issues in your home. If you would like us to follow-up on these items, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Lennar - I did the walkthrough inspection in Nov.
- Anonymous
- Verified Homebuyer
- May 27, 2021
- San Antonio, TX
I did the walkthrough inspection in Nov. 2020 with issues of back door. I closed Jan 2021 and here I am end of May 2021 and back door STILL is not fixed by now needs to be replaced because of they’re 3 trips out they STILL cannot do right by me. The new homeowner of a NEW HOME. This has put a thorn in my home buying experience with Lennar
Lennar responded:
Hi, thank you for sharing your experience with us. We are sorry to hear about the ongoing issue you outlined regarding your back door. If you could send us any additional information, including your contact and details regarding the issue, we will follow-up. Please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - I do like Lennar builders.
- Gloria M.
- Verified Homebuyer
- May 27, 2021
- Commerce City, CO
I do like Lennar builders. Good quality.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Excellent build quality, but difficult warranty process
- Anonymous
- Verified Homebuyer
- May 27, 2021
- Castle Pines, CO
Excellent build quality, but difficult warranty process
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Lack of quality building materials
- Joseph S.
- Verified Homebuyer
- May 27, 2021
- Lancaster, SC
The home seems well overpriced for the poor quality of materials used, especially the flooring. The houses are built MUCH too close together, and my backyard has a very steep decline that makes much of the yard unusable.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - Great experience aside from the underwriting one
- Ezeden B.
- Verified Homebuyer
- May 27, 2021
- Riverview, FL
Great experience aside from the underwriting one
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Made home buying veyr easy
- John K.
- Verified Homebuyer
- May 27, 2021
- Aberdeen, MD
Made home buying veyr easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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