Lennar Reviews

I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems to be alot of lip service. I will not reccomend anyone buy from Lennar. ... More

Experience was terrible and will never buy Lennar again

Worst experience with the builder starts from sales team till handover team. They behave like monark. Very rude. Not ready to accept any of our requests. Agreement is mostly from their side (one side ). they can change what ever they want.

As a former licensed realtor and third time homeowner, this is by far the most awful home buying experience I’ve ever not only personally experienced but seen in the industry. Lennar is not well established in Idaho and is unable to find decent contractors to build their homes. While these homes have nice layouts and they buy decent materials to put in the homes, they are built horribly. Our home’s floor was never leveled and there are large gaps between the floors and baseboards and our floors bubble in places and our back sliding door is difficult to close because it’s uneven. The siding on the outside wasn’t installed correctly and has been buckling and cracking since we moved in a month ago. The HVAC system also wasn’t done correctly and the return air vent sounds like a jet engine when the AC kicks on- we can’t even have a conversation in the living room when it’s on. Our neighbors are all experiencing similar issues and nobody at Lennar is taking action to fix these structural problems that are causing safety hazards in our homes. Their warranty team seems highly unorganized and is having trouble keeping track of service tickets- everyone claims they are new and not sure what to do. We bought a Lennar home because we wanted a more unique home layout and nicer quality than CBH and love the location, but if we had known this is what we were getting into we would have stayed far away. Please learn from our mistake and run. ... More

From signing the contract to requesting service for items covered under builder warranty has been a horrible experience. The builder is using real state agents to other bidding, who have no idea about the building process or the established standards. Everything in the construction process is contracted out to third parties that hire workers at minimum wage without any construction experience. The quality of work and finishing is awful. Their only purpose is to quickly proceed from contract to closing. Do not waste your time, money, or energy.

Mala malisima y mas mala

I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality

I highly recommend RUNNING away from any Lennar neighborhood. This is a joke of a home buying process and they should be out of business.

I have a list of things that never got completed yet. Said will be right back that was four months ago. I could go on and on and on. Will never ever buy another Lennar home and will stop anyone who I hear say that they're looking at Lennar.

Lennar just wants to sell you the home and after closing if you discover something was missing or damaged like a scratched mirror or stained countertop and you didn't discover it during the walkthrough, they'll tell you it's not covered under warranty even though they tell you a million times before closing that don't worry you have a one year warranty! Apparently the warranty is worthless.

Pay attention to the brickwork and shower tile work...... they will use defective material and patch them up in a very amateur way.... When you reach out about the issue they will say that is the pattern of the brick. When you don't fall for that they will ignore you and never respond again.

Not customer service at all in any department. The materials and accessories that they used are the cheapest . I saw the blinds that they put in a $750.000 house at Walmart for $15.00 . Chrome fixtures the cheapest. We knew what we were buying but we didn’t realize how bad it was.

DO NOT buy from LENNAR! They are the MOST unreliable, RACIST and worst people to work with. We are first time home buyers and they made the process extremely difficult for us to purchase a home. We also felt that some of the people involved in our home buying process were very prejudiced and racist and they contributed to the difficulties that we experienced throughout the process. They did EVERYTHING they could to try to ensure that we didn’t get a home. Their loan officers are THE WORST! Please save yourself the heartache. Their homes are cheap and you end up having to take care of things that should’ve been taken care of during the walk-through and after. ... More

Everything breaking down within 3 days of moving in. No resolve and no answer from anyone!!

The lights are out after 1 of moving in. Submitted request online and no one handled it.

I don’t recommend it the worst experience ever, the house had a lot of problem

ITS ABSOLUTELY RIDICULOUS THAT NOBODY WANTS TO MAKE THINGS RIGHT…. Dirty floors, broken lighting fixtures, broken refrigerator, problems with heating system that according to the company who came today, it has no warranty. Squishy floor, cracked tub, scratched kitchen cabinets. Glue on toilets and kitchen sink, Etc….. ITS A BRAND NEW CONSTRUCTION. what its wrong with this company???. To answer the question if I recommend this builders. NO!

Houses are built of poor quality and lot of cosmetic issues. Honestly this is my first time home purchase and I went with lennar since it's a good brand but very disappointed for the price that I paid. Lennar's mantra is 'Everything is Included' but they did not offer me a single extra thing I have asked for. Considering the price I paid this house is not worth it

lenders dishonest and delayed, loss of income, horrible finished product, cheap and fast, nics chaulk, dry wall, carpet, worst experience start to now. will do everything possible forever to help others avoid the pain and stress.

Paid cash. Money had to be paid prior to closing. Which was prior to walk through. On Walk through house had a ton of problems and issues and was not even completed. Never had a second walk through which in New York is unheard of to fix all the problems. Morning I closed not one issue on walk through list was addressed and the house still was not finished. To date two months later the home is still not complete let alone items on walk through complete. Now I’m being told I have to take pictures and do item by item on website. Everyone passes the buck not one person handles the situation. It looks like they used refurbished or damaged material throughout my home. Cabinets without paint, modelings that are all damaged, broken tiles, after closing being so upset I had an inspection of my own with over 45 items on it. Not one handle on any cabinet throughout my home is level or parallel to the other. Multiple times I asked for directors or managers to come to my home to which never happened. Completely and utterly disgusted. And so are all the neighbors on my block. But employees were ok taking money but not ok getting jobs done. I’m sure this review will not even be addressed ... More

Concierge was practically useless. Sales liason doesn't respond. They don't give a crap about your schedule or preferences. We see water drain issues in the yard within a month of home purchase.

Despite assurances that the home is waterproofed, the recent rainfall has resulted in substantial pooling of water around the foundation and subsequent flooding of our basement. This has caused damage to the interior, including the carpet and other finishes. The sump pump was operational; however, the volume of water penetrating the foundation itself suggests potential defects in either the foundation’s waterproofing or the structural integrity of the building.

I close on two brand new townhouses and Ghost Town when I ask for help as the screen door does not close and still Carpet has stains I’m not in South Carolina to view and everybody’s a ghost town now

We purchased our home in November and closed on our home in late February. We were promised weekly construction updates and concierge service. This never happened. Communication from Lennar throughout the process was horrible. Except of course from the lending side of their business. Quality of work appliances and fixtures is bargain basement. Plastic! Seriously, plastic fixtures. Plastic in the dishwasher, plastic garbage disposal. On the surface items appear to be quality. But the design and engineering team has taken every opportunity to cut costs and trim any quality features. Multiple plumbing issues, poor quality paint, carpet etc. For this price point, there should be quality fixtures, appliances, and flooring. Shame on you Lennar. ... More

AVOID. I would strongly discourage anyone from considering this company for a home purchase - our initial experience with them was absolutely terrible. My husband and I were full of excitement about buying our first home, especially with a baby on the way, and the prospect of living near our friends. Unfortunately, dealing with them turned our dream into a nightmare. Right from the beginning, their responsiveness was abysmal - either taking forever to reply or not responding at all. Despite seeing other homes with the same floorplan but with far superior amenities, we were told that our home lacked those features due to supply issues, as our street was among the last ones they were constructing, or just plans changed. This meant we ended up with subpar accommodations. Adding to our frustrations, they installed some of the light switches in crazy places that don't make sense, and the attic is practically inaccessible due to the HVAC unit and duct work being installed in the storage area, much different form the other houses we have seen with the same floor plan. The weeks leading up to the closing were the worst. Communication within the company was nonexistent, and they frequently misplaced our documents, only to demand them urgently at inconvenient times, like 3p.m. on a Friday. They consistently blamed us for their own shortcomings, despite us providing evidence of our timely responses. This cycle of incompetence and stress dragged on for weeks, far from the smooth home-buying journey we had hoped for. Even when it came to the closing day, they managed to mess up. Despite delaying our closing twice, they still couldn't get their act together. We ended up spending almost five hours in the title office waiting for documents that hadn't been sent over. Other home buyers we spoke to mentioned that their closing processes were swift, contrasting sharply with our ordeal. We had movers waiting, and our moving plans were disrupted due to their incompetence. To top it all off, when we finally received the keys to our new home, they were the wrong ones. We discovered that we were given the wrong home folder as well. It's baffling how such basic errors could occur. Fortunately, the contact details in the folder were incorrect, because we did try to call and let her know they gave us her keys. We eventually got in touch with our sales rep and loan officer. That evening, our sales representative made an effort to assist us, but discovered that the keys were located at their office with no duplicates available. Conversely, our loan officer dismissed the situation with laughter and requested that we visit the office early the next morning to return the packet. However, the whole situation was a testament to the unprofessionalism of this company. Even after moving into our home and concluding our dealings with Lennar, they continue to be a source of stress for us. It appears that they sold our mortgage shortly after the closing without transferring our information and payments to the new loan company. Consequently, my husband had to spend several more hours on the phone to resolve the issue and ensure our home insurance payments were properly processed. In summary, dealing with Lennar was nothing short of a nightmare. ... More