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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19173 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

19173 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Poor, poor and poor. Great amenities

  • John David E.
  • Verified HomeBuyer
  • November 14, 2023
  • Wimauma, FL

Cannot write a positive review yet. Once we get all the promise’s full filled and issues repaired, I look forward to writing that review.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Problems since day one

  • Michael F.
  • Verified HomeBuyer
  • November 14, 2023
  • Lebanon, TN

Name a problem with quality on a new built Lennar home and Lennar has it from the plumbing, HVAC, flooring, flatwork, concrete driveway, cabinets etc & my house is only a month old since closing.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Knocked down my fence

  • Gabriela S.
  • Verified HomeBuyer
  • November 09, 2023
  • San Antonio, TX

They didn’t even asked me for permission is my property now so why do that? .. I didn’t know until I noticed it was not there. Didn’t feel safe having it like that. And after they put it back wasnt the way it was.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Justin

  • Ricardo B.
  • Verified HomeBuyer
  • November 03, 2023
  • Irvine, CA

There were a lot of issues with communications. No one could get on the same page and they still dont even have my email updated. Pretty ridiculous considering the amount of money spent. The walls are paper thin and cheap insulation was used. I would not purchase a lennar home again.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Punch list

  • Todd C.
  • Verified HomeBuyer
  • October 25, 2023
  • Jarrell, TX

Incomplete. No follow up. This is a joke. Recommend- going back to basics keep the brand, ALIVE!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible

  • Jeanne B.
  • Verified HomeBuyer
  • October 25, 2023
  • Fort Mill, SC

We spent a lot of money for builder grade finishings like a can light in the foyer and bedrooms, no mirrors in the bathrooms, no towel bars or shower rods at all. We couldn’t know because there was no model for our home. The walls are wavy, the corners are all crooked, the master bedroom door wouldn’t stay closed because the lock was not aligned. The closing was over one month late costing us $2500 in rent which they refused to compensate. The microwave was unlevel and had to be fixed three times. The plans were not run by the town causing major trash can pickup issues which we were ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

NOT happy with builder.

  • Tasleem A.
  • Verified HomeBuyer
  • October 25, 2023
  • Frederick, MD

Original price of this house was 433 but changed by Seles person to 456,390 and said it was website glitch and somehow convince our realter as well and threat me if I don't promise to buy then she'll send to other Indian how will pay on cash, this house was sold 2 different people earlier and fraud with them and sell it to me. after I purchased this townhome, i was promised to get security system with Eero router, but I didn't get that and when i asked them they salesperson said we no longer providing anyone but i can see all other new homeowner still getting them, didn't get celling fan and ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Owner

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2023
  • Westfield, IN

Don’t make the same mistake as I did go with a different builder.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

no customer satisfaction

  • April A.
  • Verified HomeBuyer
  • October 23, 2023
  • Land O' Lakes, FL

Angeline 55+ Community has the worst contractor follow ups. We closed on our home August 30, 2023 during the hurricane, therefore we were unable to do the final walk thru none of the items were fixed and they still are not fixed, we keep getting promises but nothing happens. The internet is the worst!!! I have little or no service in the house, they put the box in the furthest point in the home and it delivers a very weak signal. I have talked to customer service and they say there is nothing they can do for us it's the internet provider but Lennar provided an extended to other residents of ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

A disaster from the start, and growing worse daily

  • Martin N.
  • Verified HomeBuyer
  • October 19, 2023
  • Summerville, SC

We have been lied to, misled, dismissed, and a few other negative experiences during our Lennar purchase and ownership. From the first problem with the closing date requested when making our offer through our first significant warranty claim, it has been problem after problem, and struggle after struggle. This is our third new home purchase, and I feel we are familiar with how this process should go. Lennar has been the worst experience of the three. No one seems to care and no one seems to be empowered to do the right thing, let alone resolve anything. Running out of places to turn for ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very poor quality !

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Eagle Lake, FL

Contractors workmanship very poor Appliances supplied very poor and cheap manufactured 2002 Does not keep their promises on the repairs They rush you through the closing and promised to finish the remaining repairs on varies things and was poorly done Items used on the house very poor quality . I will never purchase house under the Lennar name or recommend them .

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Complete disappointment

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Forney, TX

The picture presented on the webpages is nothing, like my house looks like. I feel like I was totally railroaded. All the videos of what I was showing that I would receive, I did not. From the outside to the in. it is nothing like I was shown. When I try to contact somebody for help, it takes days and talking to 20 different people in order to get some thing done. It has been an absolute nightmare. I would never refer any of them to anyone who is in the market for a house.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Homeowner in Babcock National

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Punta Gorda, FL

Our salesperson was dishonest and unresponsive. He used high pressure tactics and forced us to close on an unfinished home (or lose our deposit). Workmanship for an executive home was abysmal. Follow up post sale was non existent with numerous unreturned calls. There has been a complete lack of coordination to get problems rectified. This company is all about moving units and quality is not even factored in.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

New house with old house problems.

  • EDUARDO JAVIER C.
  • Verified HomeBuyer
  • October 18, 2023
  • Davenport, FL

As far as the home buying process it is easy and simple but the quality in workmanship around the house it is extremely poor. Everything in the house is built too fast therefore the house have problems just like an old house. I already got multiple problems on a "new" house. Lennar will tell you that everything in the house has warranty which it does but, you have to take out of your time to fix problems they made while building the house. Also, it takes them a long time to fix anything. I bought a new house to not have problems of an old house.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor Home & Purchase Experience

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Land O' Lakes, FL

Home is substandard with poor workmanship. Lennar did not meet any of our expectations of a newly constructed home. Home was not finished by the closing date despite reassurance that everything would be done. We wanted to delay the closing until everything was completed but Lennar threatened loss of our 10% deposit if we did not close that day. Construction manager apologized and gave his commitment that he would personally make sure everything was done right but broke his promise the next day and said it was not his department or responsibility after closing.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst home building experience

  • Brandon L.
  • Verified HomeBuyer
  • October 10, 2023
  • Mount Dora, FL

Lennar was absolutely the worst home building experience we’ve ever been through. Extremely unorganized. Quality of work was horrendous. Lack of communication. Cleanliness was horrible. We will never build with Lennar again and will do everything we can to get others to avoid this builder.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Rough- not great

  • Pamela Joyce A.
  • Verified HomeBuyer
  • October 03, 2023
  • Fate, TX

I signed on my home, on that day I had a water leak and the front bath floor was flooded, my dishwasher fell out of the island and the whole ring thing is a mess that was never explained to me. You should note that six weeks later I still do not have a vanity or sink in that bathroom! I had little to no orientation and had no help finding out how to get assistance. You had NO trouble telling me how much money you needed and when you expected it!

Lennar responded:
Thank you Pamela for your feedback. We are sorry to hear it has taken so long to get the vanity replaced. Moving forward, please do not hesitate to contact us at LennarCares@Lennar.com, we will be happy to help. Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not buy Lennar

  • Melissa M.
  • Verified HomeBuyer
  • September 26, 2023
  • Elizabeth, CO

Terrible experience. Total junk! Don’t waste your time! False promises just too sell a house!

Lennar responded:
Thank you Melissa for your feedback. We are sorry you feel there were false promises during your. home purchase experience. If you would like to share details of your concerns with us, please do not hesitate to contact us at LennarCares@Lennar.com, We will follow up with you once we have received your information and have determined the appropriate team to handle your request.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I had a bad experience with overall delays and last minute changes.

  • Sankaran S.
  • Verified HomeBuyer
  • September 26, 2023
  • Wesley Chapel, FL

I had a bad experience with overall delays and last minute changes.

Lennar responded:
Good afternoon Sankaran. Thank you for taking the time to post this review. We are sorry to hear you had a bad experience. If there are any outstanding issues and you would like to share the details of your concerns, please do not hesitate to contact us at LennarCares@Lennar.com, We will follow up with you once we have received your information and have determined the appropriate team to handle your request.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horror experience

  • Sharat Kumar R.
  • Verified HomeBuyer
  • September 19, 2023
  • Garner, NC

One of the manager had sarcastic behavior. totally frustrated with buying process. There are lots of scenarios which describes the builder behaviour.

Lennar responded:
Good afternoon Sharat, We thank you for posting your review and sharing your feedback with us. We are sorry to hear you experienced a frustrating buying process. If there are still any unresolved issues please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

No perfection and lack of responsibility

  • Atul S.
  • Verified HomeBuyer
  • September 19, 2023
  • Wake Forest, NC

I am rating because of the issues I faced after I moved in. I booked remotely house in Devon Square and during inspection we showed multiple things but they didn’t fix even after months of move and even after we raised multiple requests. On top of this they also charged me $200 for inspection I dont know what that was for. Also I got the electricity bill dates before the closing date and they are asking me to pay. What ridiculous this is…

Lennar responded:
Good afternoon Atul, We appreciate you sharing your feedback with us. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you.- Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Worst buying experience

  • John Baptist L.
  • Verified HomeBuyer
  • August 30, 2023
  • San Antonio, TX

The seller failed to disclose everything that the house was supposed to have and they compromised on quality for the price. They should have been straightforward with me the first place telling me most stuffs don’t come with the house a week before closing date. I don’t think I can recommend or buy any other house from this builder

Lennar responded:
We appreciate you for sharing your feedback with us. We are sorry for the frustrations you have experienced. If there are any unresolved issues or if we can help you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not buy here

  • Alicia D.
  • Verified HomeBuyer
  • August 29, 2023
  • Corpus Christi, TX

I understand home buying can be stressful but this whole process has been beyond insane. No one knows what they are talking about. Good luck getting a call or email back if you reach out. Our closing date was moved and no one told us. Our electric was turned off because even though we asked for the certificate (which the office had the whole time) we were told we needed to wait. We came back from our honeymoon to a hot house and bugs everywhere due to the humidity. We were also told the sod would be put in later since we would be on our honeymoon and it was put in the day of closing so we had ...

Lennar responded:
Good afternoon Alicia, and thank you for sharing your experience. We apologize for the failed communication we had with you. I understand that this is not the experience you expected. If there are still outstanding issues, please send us an email at LennarCares@Lennar.com with details of your concerns so that we can follow up with you. --Lennar Customer Care.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Stay away

  • Kevin C.
  • Verified HomeBuyer
  • August 29, 2023
  • Cottage Grove, MN

Don’t use Lennar, ton of problems and anytime you raise an issue you’re gas lighted by a dude saying it isn’t an issue

Lennar responded:
Good afternoon Kevin, thank you for your feedback. We are sorry to hear you have had so many issues and feel gaslighted. If there are still outstanding issues, please do not hesitate to contact us at LennarCares@lennar.com so we can assist you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible!!

  • Doris S.
  • Verified HomeBuyer
  • August 29, 2023
  • White Plains, MD

This is the worst experience! I've went so far as to send Amy Basne (Senior Advisor), Stuart Miller (Executive Chairman) and Rick Beckwitt (coChief Executive) an email requesting their assistance for home repairs.

Lennar responded:
Good afternoon Doris,
Thank you for posting your review. We are looking into the matter. A member of the Maryland management team will follow-up with you.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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