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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21877 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21877 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Unfortunately our experience was not the best and we have too

  • Maria C.
  • Verified Homebuyer
  • May 18, 2021
  • Orlando, FL

Unfortunately our experience was not the best and we have too many issues without fix

Lennar responded:
Hi Maria, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Quality of construction

  • Anonymous
  • Verified Homebuyer
  • May 18, 2021
  • Cary, NC

Home buying experience was fine. Customer care responsiveness to resolve issues could be better.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Ventana at El Corazon Homes

  • Anonymous
  • Verified Homebuyer
  • May 17, 2021
  • Oceanside, CA

Overall the buying experience with Lennar felt like a breath of fresh air in comparison to that of what was almost our builder, Cornerstone. We scoped out a few builders, Lennar, Cornerstone, and Taylor Morrison, and felt that Lennar offered better floor plans, and more bang for your buck.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Any concerns were handled quickly

  • Edward P.
  • Verified Homebuyer
  • May 16, 2021
  • Venice, FL

Any concerns were handled quickly

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

NOTHING

  • Anonymous
  • Verified Homebuyer
  • May 15, 2021
  • Cumming, GA

There is nothing good or nice about Lennar. This was the worst experience ever !!!!!!!!

Lennar responded:
Hi, thank you for this review. We are sorry to hear about your poor experience with your new home. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Good experience, the communication could be better on warranty

  • Stuart W.
  • Verified Homebuyer
  • May 14, 2021
  • Brighton, CO

Good experience, the communication could be better on warranty issues

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 2

Lennar - Awesome experience, smooth process, great attention.

  • Oriana C.
  • Verified Homebuyer
  • May 13, 2021
  • Porter, TX

Awesome experience, smooth process, great attention. 100% recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good home for good price

  • Kseniia K.
  • Verified Homebuyer
  • May 13, 2021
  • Princeton, TX

Good home for good price

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Easy process and great looking house.

  • Shannon C.
  • Verified Homebuyer
  • May 13, 2021
  • Las Vegas, NV

Easy process and great looking house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Well organized vision in planning development of community.

  • Ricky D.
  • Verified Homebuyer
  • May 13, 2021
  • Phoenix, AZ

Well organized vision in planning development of community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - Good Experience and would recommend

  • Thuy H.
  • Verified Homebuyer
  • May 13, 2021
  • Durham, NC

Good Experience and would recommend

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - I really like the layout of my house but was very disappointed

  • Anonymous
  • Verified Homebuyer
  • May 13, 2021
  • Durham, NC

I really like the layout of my house but was very disappointed in Lennar's lack of pride in the quality of workmanship. There were way too many punch list items. Most were taken care of but some will be addressed at the year review.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Lennar - Garrick was great and a big help resolving any issues.

  • Charles P.
  • Verified Homebuyer
  • May 13, 2021
  • Richmond, TX

Garrick was great and a big help resolving any issues. Morris was very patient with us. Josie was the best. Matt came in at the end of the process another quality individual.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Great house.

  • Linda B.
  • Verified Homebuyer
  • May 13, 2021
  • Thornton, CO

Great house. Painting is not the best. So far customer service has been awesome!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Everyone here is very friendly.

  • Michael K.
  • Verified Homebuyer
  • May 13, 2021
  • Longs, SC

Everyone here is very friendly.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Excellent house Lennar has built.

  • Rick Z.
  • Verified Homebuyer
  • May 13, 2021
  • Escondido, CA

Excellent house Lennar has built. We love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thanks.

  • Samuel G.
  • Verified Homebuyer
  • May 12, 2021
  • Fort Myers, FL

Very happy still with our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder I love my home

  • Sally W.
  • Verified Homebuyer
  • May 12, 2021
  • Tampa, FL

Excellent staff the process was so easy and fast

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - My experience with Lennar was positive from the get-go.

  • Kathleen E.
  • Verified Homebuyer
  • May 12, 2021
  • Cottage Grove, MN

My experience with Lennar was positive from the get-go. They were so helpful and I felt confident that I could trust them to be honest and fair. They explained everything and my meetings with the builder were exceptional and always on time!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Tom is always helpful and tries to get things taken care of.

  • Tracey H.
  • Verified Homebuyer
  • May 12, 2021
  • Surprise, AZ

Tom is always helpful and tries to get things taken care of. We have had problems with our carpet they finally determined it was defective and had to replace all of our carpet. When they pulled back the pad workers had filled holes in cement with DIRT! The new carpet isn’t any better, our so called Luxury carpet is cheap. It’s takes over three minutes to get hot water in kitchen sink, it is such a waste of water. Our gated community is only gated after 6:00PM. We were told all construction traffic would be using Pat Tillman and they DO NOT. We are suppose to have trees behind our view ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - It was great, update on progress and loan process

  • Hellen N.
  • Verified Homebuyer
  • May 12, 2021
  • Richmond, TX

It was great, update on progress and loan process

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

Lennar - Beautiful home!

  • Amy M.
  • Verified Homebuyer
  • May 12, 2021
  • Brighton, CO

Beautiful home! Lennar made it a great buying/building experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - You get a lot for your money.

  • Richard F.
  • Verified Homebuyer
  • May 12, 2021
  • San Antonio, FL

You get a lot for your money. Sales agent was extremely nice.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Disappointed

  • Anonymous
  • Verified Homebuyer
  • May 12, 2021
  • Hillsboro, OR

The buying experience with the realter and loan officers was by far the best. After that, the issues we continue to notice....workmanship is horrible.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Everything included is awesome

  • Brock W.
  • Verified Homebuyer
  • May 12, 2021
  • Indianapolis, IN

The fact that everything is included is what factored into our decision to pick Lennar over any of the other builders. The majority of the nice things you see in the model home is included at no additional costs where other builders nickel and dime you on every little upgrade.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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