Lennar Reviews

Every homebuyer on my street had negligence plumbing sewage leaks/water leaks and ect. Homes were rushed put together missing stuff overlooked stuff and customer service did not know what to do had to fight for weeks to get stuff solved. They lied to every homebuyer said we are the only one with the issue

This is my second Lennar new construction home, and it's been a completely different experience compared to the first one. My first Lennar experience was great! This time around has been a different story. From the sales person, Daniel, who was completely rude and unprofessional, to the issues I'm going through now, I'd highly recommend getting an inspection before closing. I did a walk through, but it went by so fast, that I wasn't able to see all the issues. I had a service call back on 7/15 of a laundry list of items, and if it wasn't for me continously following up, they never would have been done. Today is 8/23, and my cabinets finally got repaired today...back from the 7/15 visit. I asked the cabinet person when they were contacted, and he said just last week. It takes 5 weeks to contact the cabinet folks? I also have another laundry list of items that need to be repaired; it's going over 10 days now and still nothing. The work is sloppy! And that's putting it nicely. I had to replace ALL the door knobs because they were covered in paint. Every last one of them. I spent 4 hrs on the floor with a razor and a cloth getting all the paint and excess grout off the floor. There was even paint on the range and dishwasher that I had to get off. Paint on the interior window frames. It's literally everywhere. There are paint drips on the baseboards. There's even paint on the bathroom shower tile. I haven't tackled that yet. And the shower tile grout is uneven and sloppy as well. I had to pay $200 to have someone come in and do a final construction clean because the home was disgusting when I moved in. The interior doors were damaged at some point through the construction process, and instead of replacing them, they just used wood filler. I have 2 that look awful. All of the kitchen and bathroom cabinets looked like they came from a seconds and surplus store. All of them had issues, from actual cracked cabinet door to finish issues. The drywall texture on the wall is awful. You can tell in several areas where the drywall is not the same. It looks like somehow the walls/ceilings were damaged, and whoever did the drywall repair, they didn't match the existing texture. There is a weird looking spot on the living room ceiling that looks like it's bulging, and I have no idea what is even going on there. "Covid" is not an excuse for poor quality and workmanship. With what I'm seeing beyond the drywall, terrifies me on what's behind it. But unfortunately, I can't remove the drywall to see. Please beware. And if you buy your home early enough in the process, I would definitely have construction phase inspections done. ... More

It was the worst experience ever. I went through a lot to get this home.

If Lennar can save a nickel they will. They did not seal the walls, I am not sure if they just sprayed the walls with texture or if they actually used paint. The landscape was a mess, and we still have problems with the sprinkler system. We have dogs, so every day we have to walk to the yard and pick up styrofoam cups, fast food packages, and other garbage left to the wind. I had to coordinate the mailboxes being put in, they did not know who the waste disposal provider was, and it was a battle trying to get sprinklers, fences, and lawn fixed. The warrantee process is practically non-existent, none of the subcontractors take any pride in their work and blame everybody else for the problems and issues. The worse investment I ever made. ... More

No recomiendo a Lennar

Not happy with issues at property. Will not buy another Lennar home.

Not happy with hundreds of 1 star reviews on Lennar.

This experience has been way too stressful to even go into detail. So many issues and so many broken promises. No one gets back to you and when they do, it’s nothing but excuses. You schedule for things to be fixed and the contractors don’t show up after you’ve waited around all day for nothing. Missing light bulbs, horrible paint job, grout and paint all over the place, toilet paper holders falling off the walls, pavers loose, crooked poorly installed drawers, dirty carpets. The list goes on and oh! These things were supposed to be completed upon the second walk through and they weren’t. I was promised and asked “do you trust me to finish it?” I stupidly agreed and it never got done. Shame on me for believing it, but shame on Lennar for lying and not getting the job done and getting mad at the buyer when there’s a concern. ... More

This our 3rd time buying a home, 2nd time buying a new build. We had to extend the closing date three times because the home wasnt finished. We did a walk-through before closing and gave a list to the builder of all the things that needed fixing. Some were cosmetic, but some were big deals such as the sofit was missing by the front door, the outside of the house needed to be painted (still gray with stucco), and the some doors didnt have hinges or locks. Nothing was fixed before closing and we were told someone would come during our first week. No one came for almost a month and only took care of the cosmetic things (re-caulking, etc). They then said since i already closed, everything else needed to be requested under the warranty because they need to prioritize finishing the other units. Where was that work ethic when it came to finishing my home? Ive since submitted the request via warranty and theyre getting fixed slowly but surely. ... More

Will never buy another subpar product from Lennar. Poor quality, poor construction, poor execution. Don’t fall for the trick that everything will be fixed post closing. Walk away or trust me don’t get involved in this fiasco. Talked with 3 neighbors who experienced the same issues. This is just plain poor business practice and flat our wrong. Do yourself a favor and avoid this company; wish I did.

Too long to txt.

Brand new house with a lot of issues.Severals. Wasting time doing claims to be cover by warranty. Staff don’t perform the right job on the site. Totally disappointed.

My experience has been horrible The team especially Beth my warranty lady, lacks urgency and seems to be a bit overwhelmed with her workload. I constantly have had to follow up with your office to try get things fixed in my house. I have An ongoing request that has been going on for a month. I have even reached out to your division president and I have not gotten a response. I reached out to Mark over 1 week ago with no return phone call. This company does not find customer service important. I will not purchase a lennar home again neither will I recommend anyone to purchase a home from Lennar. You guys don’t care. ... More

I would never recommend you guys to anyone I wish I could tell people when I see them in the neighborhood not to buy here it is the worst house it was put together like a 5 year old did it sorry I brought with you guys

Lennar is the worst home buying experience you could ever imagine. Broken appliances . the expectation is for them to completely inconvenience you and nothing ever gets resolved. Dryer broken, stove leaks gas.. techs have been out 3 times now. Still not resolved.Every issues is another problems issue

shoddy workmen ship, rushing to get things done, workers did not seem not to have any pride in their work.

I regret buying from Lennar, worst customer experience of my life

I would not recommend working with Lennar in any capacity. They do not care about the customer (especially if you are a woman) and the contracts are set up to cover themselves against a lack of customer service. They blame the customer and even told me 'nothing the sales agent sales is binding.' I will never buy a new home from Lennar again.

Closed 6/22, it’s 8/8 and the construction trash can is still on my back porch. Learned a week after moving in that more than half the houses on my street are investor owned rentals. Worst mistake I’ve made in my life trusting Lennar.

From day one it was a bait and switch with everything I was told and shown. The company has horrible communication with the buyer and buyers agent. The craftsmanship of the home is horrendous. My walk through brought to life all kinds of issues, some of which I was told were fixed and weren't! I've been in the home about a month and a half and already had Plumbing issues, HVAC issues, Lighting falling out the ceiling, floors are starting to get huge dips in them, the landscaping they did is a joke, garage door fell off track, 1 whole panel of the fence not attached to post. I Just recieved my 1st water bill that was $700 due to a leak they were informed of before I ever closed on the home. I was told the leak was fixed and it was not! ... More

The worst experience I’ve had unprofessional, not communicative, leaving there customers in the dark with. I information. Would not have purchased a property with lennar if it wasn’t my only and last option

DO NOT BUY WITH LENNAR. THE ENTIRE PROCESS WAS FRUSTRATING TO SAY THE LEAST! GO ELSEWHERE!

Overall poor experience. No attention to detail.

Lennar really dropped the ball on this community called Terra Bella in Henderson NV. I made the mistake of purchasing a second floor unit, in a 3 story building. Due to poor, cheap construction, every time the people above me walk across the floor, I hear it. This goes on day, and night. Obviously, there is no buffer between the floors. I have lived in a high rise before, and never have experienced anything like this. The GE appliances are so cheaply manufactured, noisy, and nothing any person in their right mind would purchase. Even the GE rep came out, and said, yes, this is how they are made nowadays. I made a huge mistake in purchasing in this nightmare of a development, but obviously there is nothing I can do. Lennar, you were one of the top builders in the country, but with the Terra Bella project, I pity anyone else who is considering buying in here. ... More

First walk-through brand new home: no running water, workers left feces in each toilet (no water to flush). Cracks & holes in cabinets. Large patch of dead sod front yard. Caulking poorly done. Foundation painted in batches. Hole near roof. Scratches on mirror & kitchen sink, etc.. Final walk-through water ran for 5 seconds & stopped. Few repairs done, orange tape still up, no door on linen closet, etc… Closing day, final final walk-through with construction manager who quickly went over my list of repairs with the superintend. House was cleaned a little better. 10k in no backing out!! Superintend asked me, “What do I want my house to look like?” My reply to him & sales manager; Like a “Brand-New” home. Like the quality Lennar advertise! I chose to purchase new because I didn’t want a “fixer-upper.” Everything at this point is up to the warranty crew to fix. It took a month before I could shower in my master shower because the workers left stucco in the shower head pipe. Bathroom light switch turns off outlet in bedroom. Appliances, when I called for repairs the rep asked, “did the builder give you secondhand appliances?” Not enough space to tell ALL. “Everything that looks good ain’t always good!” ... More