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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21143 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21143 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Great house, I love it

  • Wei W.
  • Verified HomeBuyer
  • March 31, 2021
  • Waxhaw, NC

Great house, I love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I loved the design of the house

  • Hector C.
  • Verified HomeBuyer
  • March 31, 2021
  • Baytown, TX

Interested in selling but lennar buil quality is poor

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar - Bought from across the country wasn’t able to be there along

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Summerville, SC

Bought from across the country wasn’t able to be there along the way. A lot of qc issues from slanted walls, terrible paint, non existent cleanup. Pretty disappointed with the build compared to 2 others we have built

Lennar responded:
Hello, thank you for your review. We are sorry to hear about the issues you experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up on your behalf. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Lennar has been great to work with.

  • Miranda P.
  • Verified HomeBuyer
  • March 31, 2021
  • Woods Cross, UT

Lennar has been great to work with. We had Rachel as our agent and she was so helpful and wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Drywall and paint was terrible

  • Alvine T.
  • Verified HomeBuyer
  • March 31, 2021
  • Lancaster, SC

Drywall and paint was terrible

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Actual builder, Brad, is great!

  • Jayden W.
  • Verified HomeBuyer
  • March 31, 2021
  • Forney, TX

Actual builder, Brad, is great! Super responsive and gets things done correctly himself. Salesman, Tommy, is a completely different story. He rarely if ever responded to questions or issues addressed.

Lennar responded:
Thank you, Jayden. We apology for the communication and resolution issues you have outlined. If there is anything we can do to assist, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Lennar - Their follow up with getting things fixed was good.

  • Craig G.
  • Verified HomeBuyer
  • March 31, 2021
  • Raleigh, NC

Their follow up with getting things fixed was good.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - Great experience w/ Lennar mortgage/sales and builder.

  • Roberto D.
  • Verified HomeBuyer
  • March 31, 2021
  • Bulverde, TX

Great experience w/ Lennar mortgage/sales and builder. Also, very quick response on any warranty work that we put in orders for!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar did a great job of showing me the house and the various

  • Richard B.
  • Verified HomeBuyer
  • March 31, 2021
  • Westfield, IN

Lennar did a great job of showing me the house and the various lot options/styles, as well as provided competitive pricing, flexible mortgage options, thorough inspective walk-throughs, and a great system to follow up with post-closing with any issues. Would highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great response to repair on front trim of home

  • David V.
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Great response to repair on front trim of home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly and professional, great customer service

  • Benjamin T.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

Great homes in a great neighborhood! Lennar was easy to work with and always quick to respond to any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience

  • Cathleen D.
  • Verified HomeBuyer
  • March 31, 2021
  • Maple Grove, MN

Buying a new home is stressful, but this went pretty smoothly. A few hiccups, but they were tended to quickly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - We are so glad we went with Lennar.

  • Sarah S.
  • Verified HomeBuyer
  • March 31, 2021
  • Victoria, MN

We are so glad we went with Lennar. The customer service has been above and beyond what we expected all the way from the first showing of our home to today.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lack of Transparency and Communication among Lennar Departments

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Upland, CA

Sadly, the information from one team to the next gets lost. The client has to constantly remind them of what was told and by whom. Obviously, the client will do it since they are making such an important investment, but the support and guidance provided by Lennnar, especially to first homebuyers, is subpar. Lastly, quality of materials, attention to detail and overall value for the price paid is questionable. There is a general lack of refinement with many details.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Kyle was exceptionally responsive to my needs.

  • Stanley G.
  • Verified HomeBuyer
  • March 31, 2021
  • Bulverde, TX

For the most part other than a few small items, the house is well built ands suits my needs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - After all the walk through s and living in the home a few months

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Madera, CA

After all the walk through s and living in the home a few months I know see how some stuff is not like we thought. Handles on cabinet in quest bathroom not put on straight, bottom of cabinet scuffed up with white paint. Glue on tile. Overall we love the home but when buying a expensive home it should be really nice. Little things like this show how this home was thrown together as fast as possible.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Not a great experience building with Lennar.

  • Kathleen M.
  • Verified HomeBuyer
  • March 31, 2021
  • Saint Cloud, FL

My experience was a poor one from the time I put my contract in until now, three months after closing. There of been so many miscommunications and poor customer service issues they won’t all even fit in this review box. Suffice to say, I would never, under any conditions, build another house with Lennar.

Lennar responded:
Hi Kathleen, thank you for taking time to share your experience. We would like to apologize for the frustrations you expressed regarding the customer service process and miscommunication. Please send us a note at corporatecustomercare@lennar.com with any additional details you would like to provide, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 2

Ok experience

  • Ludlow H.
  • Verified HomeBuyer
  • March 31, 2021
  • Fayetteville, GA

My experience wasn’t the best, I think it’s because I bought the last home. They are not present in the neighborhood so it’s hard to get things fixed.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

The personal service and the employees really seemed to care

  • Michael M.
  • Verified HomeBuyer
  • March 31, 2021
  • Eastampton, NJ

All that you need to do is ask. Everyone will get back to you and do their VERY BEST to help!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything is Included!!!

  • Michael W.
  • Verified HomeBuyer
  • March 31, 2021
  • Millsboro, DE

The buying experience is so easy with Lennar. They made my decision to purchase a second home in Delaware a breeze. I would definitely recommend Lennar Homes for any home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The building Manage David and Julian Gonzales our walk thru rep.

  • Kent R.
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Both of the above and Anna at the sales office went out of their way to make us happy in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love Ian (our home specialist), Taria (our salesperson) was

  • Terrence B.
  • Verified HomeBuyer
  • March 31, 2021
  • Riverview, FL

We love Ian (our home specialist), Taria (our salesperson) was fantastic, and Mike (the construction manager) is gold!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was pleasure working with such great people in Lennar

  • Nagendra P.
  • Verified HomeBuyer
  • March 31, 2021
  • Downingtown, PA

It was pleasure working with such great people in Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar made the whole buying process wonderful and stress free

  • Patricia L.
  • Verified HomeBuyer
  • March 31, 2021
  • Manhattan, IL

Lennar made the whole buying process wonderful and stress free

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - everything goes smoothly.

  • jing w.
  • Verified HomeBuyer
  • March 31, 2021
  • Tampa, FL

everything goes smoothly...great experience in the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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