Lennar Reviews

Started to look at new development in N. Fontucky about 2 years ago. Give or take. We new we had to clean up some debt. Earlier, in March, we came back to see if we qualified. And we did. We got on the VIP list. People were super nice. Through the process. Super easy buy. We also went from 3rd phase to 1st phase and got a few extras. Cari was super awesome from the beginning to end. Eagle mortgage has some work to do. Wrong forms , missing forms, wrong prices, and multiple signings. It did match the awesome people before and after the purchase. Now that we purchased our house, the people fixing something here and there ( it's normal) we're pretty cool too. Raul and Brett are very involved. Super responsive. They both take pride in the work they do. I love my house. My neighbors are pretty cool too. I hope they don't hate me because of my dogs. Anyway, I would buy again. My lender though. Love it. Love it. Love it. ... More

Excellent customer service! Very responsive

So fare I am happy.

Brad and Kyle great support

You pay for what you get with Lennar. Eagle Home Mortgage is the worst company I have ever worked with.

Love the quality of workmanship, energy efficiency and layout of my house.

It seems like everything that needs to be fixed was something not covered. They do respond quickly but it’s nothing that they are responsible for

Multiple issues that took some time to fix. Slow response time. Paint is poor quality and they do the bare minimum. We moved into a smart house but it was a dumb house for a couple weeks due to no communication from builders and subs needed to hook everything up.

Overall good a experience. But critical construction mistakes were made which are being fixed. List: Leak in the foundation wall. Cracks and holes in the drive way. Lot boundaries incorrect (missed by engineers for lot 66 and 67)

Dollar for dollar a great buy..

Lack of response and poor communication regarding repair needs and concerns.

Builders stood behind their work. Corrected any issues immediately.

I am new Lennar Home owner and very happy with my home purchase so far. Nothing is perfect in life so we can never expect a house which is a man made product to be perfect either. After moving in, if I ever had any minor issue and submitted a service request to Lennar, they have been fulfilled within a very reasonable time and customer service has been excellent.

The overall Lennar experience has been great.

Lennar moved up our completion date by a month but forgot to notify us until we followed up to ask them. When we arrived for the walk-through, we were stunned and dismayed by the amount of work that was not yet done or done incorrectly. They installed the wrong granite countertops and then ripped up our counters to replace them. They pressured us to close on time but didn't deliver our dishwasher until a week after closing. The construction manager actually installed a used model to trick us into closing on time, then lied to us and told us the supplier had sent the wrong model by mistake. As soon we closed, he removed the bogus dishwasher and left pipes disconnected under the sink so that water spilled all over. The quality of workmanship overall was very disappointing for a new home, and the materials were also cheap and shoddy despite the fact that we paid for upgrades throughout. ... More

The house is well insulated, but the lightning and bathroom fixtures need to upgraded. Who ever you are using to finish the yard need to be replaced, because the grade of the back of the house could have been done better, and they just throw the sod down.

We recently moved into a new home during the height of Covid. We are in an area where there are several different home builders. Having window treatments and all appliances included was definitely a benefit. Our neighbors had to rent a refrigerator and go to the laundromat as the back log for new appliances was weeks. My only critique is the quality of the kitchen appliances. The oven, microwave, and refrigerator are adequate. However, the dishwasher was bottom barrel as cheap as they get. After only 4 months, we’ve already replaced the dishwasher. It would be nice if Lennar had an option to upgrade appliances. ... More

Had a great time buying the house and love the aesthetic. The quality of the materials and workmanship is clearly low cost. Lots of little defects around the house that are noticeable. Responsive and promptness from the Customer Care team has been abysmal. Very difficult to get things fixed after you've purchased. Very disappointed with that aspect.

Upon closing date we were told our Granite countertops could simply be cleaned with Granite cleaner... They had a very noticeable white film over them with circles and squares imprinted in it? After signing for the home, We purchased a good granite cleaner and it did no good, it looks exactly the same. We were told a one year warranty would cover any issue? NOT TRUE, After we submitted a work order for repair, five months later they said it's not covered by the warranty? DO NOT SIGN during closing until EVERYTHING IS COMPLETED TO YOUR SATISFACTION! Look with a magnifying glass!

Be careful that you review all the promises that they make to you on the home. Review with the sales agent verbally any issues that you have and get them to put into writing any promises made. Review the extras in the house and make sure you get them when the house is completed. Find out exactly who will be handling any issues that arise. The walk through is important and put in writing what needs to be done and have their person sign for it. Verbal issues just disappear as does the rep they send with you. Make sure they review and meet with you to get the keys and the complex rules.

Excellent responsiveness to all issues. Lennar makes the home buying process very smooth.

great layout with great water view

This was a great move for us from start to finish. The neighborhood is terrific, our home is beautiful. The ideal location and home for us. Very happy with our decision.

Trust this team.

The quality and workmanship on our new Lennar home was excellent. Even more impressive was the entire support team including the Sales people and the Construction Foremen that helped us through the process. In addition, a shout out to Eagle Home Mortgage for making the funding experience so simple.