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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21694 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21694 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Customer service

  • Brian M.
  • Verified HomeBuyer
  • April 07, 2021
  • Fontana, CA

My first home. What a Great experience!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everything went smooth and would recommend Lennar to friends

  • Justin S.
  • Verified HomeBuyer
  • April 07, 2021
  • Saint Hedwig, TX

Everything went smooth and would recommend Lennar to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Phil really works hard for me.

  • Joann N.
  • Verified HomeBuyer
  • April 07, 2021
  • North Las Vegas, NV

Phil really works hard for me.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - I feel that service is good!

  • Yaming L.
  • Verified HomeBuyer
  • April 07, 2021
  • Ocoee, FL

I feel that service is good!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar is a low end builder so materials will be low end.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

Lennar is a low end builder so materials will be low end. That said the communities are very nice.

Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment with the quality of your new home. If there are any items that need attention, please feel free to contact us at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - For the purchase price paid, the quality, workmanship and customer

  • Melanie T.
  • Verified HomeBuyer
  • April 07, 2021
  • Suwanee, GA

For the purchase price paid, the quality, workmanship and customer service, the home was overpriced. I am still having issues.

Lennar responded:
Hi Melanie, thank you so much for sharing your review. We are sorry to hear about your disappointment with the quality of your new home and any issues you have experienced with your customer care team. If there are any issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Little Communication w/ Sales

  • Andres V.
  • Verified HomeBuyer
  • April 07, 2021
  • North Salt Lake, UT

During the home buying process, you have to be on top of them for everything or else you'll miss important details. If I were to buy again, I would use Lennar. Some of my neighbors were reached out to for upgrades and options, but a friend of mine and myself were never asked and we had to constantly ask for updates.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Lennar - I am enjoying my new house

  • Aneitta P.
  • Verified HomeBuyer
  • April 07, 2021
  • Clermont, FL

I am enjoying my new house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

the home is gorgeous!

  • Cristelle J.
  • Verified HomeBuyer
  • April 07, 2021
  • Marysville, WA

From the naked eye the home is gorgeous, once living here for almost a month I see tons of missed details that I can tell they sped up through in the finishing process. Holes in the closest walls where they were supposed to go over and paint, paint on the rear door because they were not being considerate with covering the doors, paint on the hardwood due to not being considerate of covering the floors.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Process was organized.

  • Richard B.
  • Verified HomeBuyer
  • April 07, 2021
  • Sparks, NV

Process was organized. Staff knowledgeable. Questions answered promptly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar from my experience has very knowledgeable staff very professional

  • Nareshchandra M.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Lennar from my experience has very knowledgeable staff very professional and helpful in every way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism and Quality care

  • Timothy S.
  • Verified HomeBuyer
  • April 07, 2021
  • Castle Pines, CO

Working with Lennar was a great experience from the moment we stepped foot into the community, through signing the contract to closing have all been top notch experiences. The time and care that was taken with us and our new home was great. All our questions answered throughout the process. As well since owning the home our warranty requests have been meet quickly as well. I would recommend anyone to work with Lennar. They care and take care of you from day 1 through ownership of the home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Unlike my experience with other builders who claim to be responsive

  • James C.
  • Verified HomeBuyer
  • April 07, 2021
  • South Jordan, UT

Unlike my experience with other builders who claim to be responsive until they have your money, when I have a problem with my Lennar home, they get it resolved immediately. While I wish that they hadn't cut corners on such a pricy home in the first place, when something isn't right they fix it, and they've even given advice when I was making changes. Overall, definitely recommend this builder.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent craftsmanship & Service

  • Barbra G.
  • Verified HomeBuyer
  • April 07, 2021
  • Katy, TX

Very satisfied with our first home purchase. Lennar’s team went above and beyond in helping my family and I. I highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our home

  • Dennis G.
  • Verified HomeBuyer
  • April 07, 2021
  • Ridgefield, WA

Our home buying experience was great! Everybody on the Lennar team here at Kennedy Farm is very professional with amazing customer service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Good People to deal with.

  • Daiwatkumar P.
  • Verified HomeBuyer
  • April 07, 2021
  • Round Rock, TX

Good People to deal with...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Professional design Center/ Construction Manager/ Assistant Manager and Warranty Customer Care

  • Ronald G.
  • Verified HomeBuyer
  • April 07, 2021
  • Henderson, NV

Lennar - Bradford at Emerson: Love the floor plan of the home, quality, and overall value. Had a few small issues but everyone involved was responsive to our concerns and Lennar's customer service values kicked in high gear. We truly appreciate it. From the construction manager, assistant construction manager and especially the design center, everyone worked together to make us 100% happy. Now, we are working with the warranty customer care specialist and she is amazing. As a representative of Lennar, her communication competency should be a benchmark for everyone in the customer ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They build great homes but i just would like to add that they

  • Jorge J.
  • Verified HomeBuyer
  • April 07, 2021
  • Kissimmee, FL

They build great homes but i just would like to add that they need to let the workers know that the home they are working on is someone else's dream home so they should put more attention to details so home does not need to have corrections noted on the final walk trhrough

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Horrible quality

  • Forrest M.
  • Verified HomeBuyer
  • April 07, 2021
  • Mount Dora, FL

4 months later still working on the same issue, plus a ton of new ones!!

Lennar responded:
Hi Forrest, thank you for the review. We apologize for any frustrations you have experienced with the quality of your new home. If you would like us to follow-up on any outstanding items, please send us a note at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The home quality is sub par for the cost.

  • Stephen H.
  • Verified HomeBuyer
  • April 07, 2021
  • Punta Gorda, FL

Clearly lennar is trying to crank out as many homes as possible as quickly as possible. These homes are budget built with premium price tags

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 3

Lennar - Nice home, nice people, very pleasant experience

  • Yanli F.
  • Verified HomeBuyer
  • April 07, 2021
  • Little Elm, TX

Nice home, nice people, very pleasant experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professionalism and responsiveness of everyone I encountered.

  • Andrew W.
  • Verified HomeBuyer
  • April 07, 2021
  • Crandall, TX

Very trustworthy and honest company. They set a high standard and live by that standard. Made me feel at ease knowing I was getting a quality investment that I call home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Responded to issues quickly.

  • Geanette D.
  • Verified HomeBuyer
  • April 07, 2021
  • Riverview, FL

Responded to issues quickly. Only complaint is the paint job and quality of the paint and there are 2 walls that are not leveled.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Very pleased with floor plan

  • Steven K.
  • Verified HomeBuyer
  • April 07, 2021
  • Riverview, FL

Very pleased with floor plan

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Michelle was amazing

  • Ann F.
  • Verified HomeBuyer
  • April 07, 2021
  • Lakewood Ranch, FL

The entire process was quick!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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