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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21694 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21694 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Kristen , Stephanie and Rodney have made our experiance even

  • Vinod B.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Kristen , Stephanie and Rodney have made our experiance even better. Working with them was a very very postive experinace and elivated oir trust in Lennar Amazing team always a call or email or text away to answer or respond to our queries.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Easy buying process

  • Laura P.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

The buying process was very easy. Everyone very friendly. The seller was awesome! The only down fall is make sure you get everything in writing. When i say that i mean any extra things they say they will do, such as, cutting existing trees, cleaning the sidewalk or driveway of paint splatter or pieces of cement left. When my grass was laid my fence was damaged and never replaced.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 3

The Lennar reps at the office were amazing

  • Kaitlyn W.
  • Verified HomeBuyer
  • April 07, 2021
  • Elizabeth, CO

They always took the time to share, and explain any questions I may have had. 5 stars to the ladies up front!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - Good home for the price & love the 3 car garage

  • Ronnie R.
  • Verified HomeBuyer
  • April 07, 2021
  • Princeton, TX

Good home for the price & love the 3 car garage

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Experience was not the best almost walked away.

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Santa Paula, CA

Experience was not the best almost walked away.

Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment with the experience of purchasing your new home. If you have any outstanding issues requiring attention, please reach out to us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 2

Lennar - Great community-so happy with our purchase

  • Donald W.
  • Verified HomeBuyer
  • April 07, 2021
  • Punta Gorda, FL

Great community-so happy with our purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Finished on time.

  • James C.
  • Verified HomeBuyer
  • April 07, 2021
  • Lewes, DE

Finished on time. Great quality. Good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The house itself is very well made with lots of technology.

  • Thien T.
  • Verified HomeBuyer
  • April 07, 2021
  • Richmond, TX

The house itself is very well made with lots of technology. The overall buying experience was not terrible, just stay away from getting loan with lennar.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Love Lennar, the whole process was seamless.

  • Lisa M.
  • Verified HomeBuyer
  • April 07, 2021
  • Summerville, SC

Love Lennar, the whole process was seamless. The house cost me $200k less than another builder after I tacked on all the extras. Definitely a great value for such a beautiful home. I’m so happy to have a downstairs masters and my own home office! We love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very responsive and professional team

  • Narayanan V.
  • Verified HomeBuyer
  • April 07, 2021
  • Apex, NC

Very responsive and professional team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I thought Lennar would have done a better job with my home. I am disappointed that I was directed to see the model home and everything in the model was SUPPOSED to be in my particular upgraded home. Very UPSET with Lennar.

  • Rohani S.
  • Verified HomeBuyer
  • April 07, 2021
  • Saint Cloud, FL

Do not sign contract until all details are discussed and written in the builder's contract. Because all my upgrades were verbally promised to me by Sales Consultant, I believed him and signed contract within 3 hours of viewing the model. FYI, if it is not in writing....IT DID NOT HAPPEN!

Lennar responded:
Hi Rohani, thank you for sharing your detailed review. We apologize for any disappointment you have with the included features for your new home. If you have any particular items requiring additional attention and follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Rodney (fieldmanager) and Mark (sales consultant) were great!

  • Anthony W.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

I am in the industry and I must say house had no issues at closing which was great. Mark did a great job in the sales process and Rodney was great as the builder. Thanks all!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - As of right now the only thing I’m not happy with is the matting

  • Christopher U.
  • Verified HomeBuyer
  • April 07, 2021
  • Hudson, FL

As of right now the only thing I’m not happy with is the matting under the carpet it doesn’t feel even under your feet. And when I’m there full time in July I’m going to issue a repair or replace ticket. But other than that I love the home.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Quality

  • Ajai J.
  • Verified HomeBuyer
  • April 07, 2021
  • Raleigh, NC

Rodney Joyner is a great construction manager, he has great attention to details and he would consistently follow up. Overall fantastic experience with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall I’m happy with the service and help I received in buying

  • Dolly G.
  • Verified HomeBuyer
  • April 07, 2021
  • San Antonio, TX

Overall I’m happy with the service and help I received in buying my new home

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sales person robin is wonderful and super Chris is awesome

  • John D.
  • Verified HomeBuyer
  • April 07, 2021
  • Columbine Valley, CO

Great builder, this will be our 3rd Lennar home and they have been fantastic to work with. If you want a builder that does a great job and cares about their customers this is the one to pick.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was not good

  • Shawna S.
  • Verified HomeBuyer
  • April 07, 2021
  • Davenport, FL

I was lied to about cable being included. Nobody informed me of registering the house. I feel like anytime I had a concern I was treated as if I were a nuisance.

Lennar responded:
Hi Shawna, thank you for sharing your experience with us. We apologize for any confusion you faced regarding what is included with your new home. If there is anything we can do to assist, please feel free to contact us a corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 3

Trustworthiness 3

Responsiveness 2

Poor Customer Service

  • Reece T.
  • Verified HomeBuyer
  • April 07, 2021
  • Sun City Center, FL

Warranty service rep lied to me and sales agent was not good.

Lennar responded:
Hi Reece, thank you for taking time to share your experience. We apologize for the issues you expressed regarding your service associate and sales representative. If there are any outstanding items requiring attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Lennar - Enjoy the community I moved into.

  • David H.
  • Verified HomeBuyer
  • April 06, 2021
  • Riverview, FL

Enjoy the community I moved into. The process of buying a house is always stressful but Lennar made the process fairly smooth with few issues that were addressed along the way. Whenever anything came up resolution was quick.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Felt like my concerns during build were brushed aside.

  • Anonymous
  • Verified HomeBuyer
  • April 06, 2021
  • Ridgefield, WA

Felt like my concerns during build were brushed aside. Have lived here for a few months and still finding things that are weird/not straight, clumps of texture that we didn't catch on walk thru. Floor plan is great. Located near schools. Probably would try not to buy from lennar again. Someday could be a good rental property.

Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about the frustrations you have experienced with ongoing issues. If there is anything outstanding you would like us to follow-up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar - I had a smooth home buying experience with Lennar.

  • Christopher S.
  • Verified HomeBuyer
  • April 06, 2021
  • Davenport, FL

I had a smooth home buying experience with Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Excellent price point and responsive team.

  • Joel A.
  • Verified HomeBuyer
  • April 05, 2021
  • Saint Johns, FL

Excellent price point and responsive team. No, you cannot really customize but this is a fair trade-off for the value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good purchase experience

  • Alena O.
  • Verified HomeBuyer
  • April 05, 2021
  • Fort Mill, SC

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

They fixed problems after a review of home

  • Marsha S.
  • Verified HomeBuyer
  • April 05, 2021
  • Noblesville, IN

Be sure to have your agent with you on walk thru

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My first and last with Lennar

  • Catherine S.
  • Verified HomeBuyer
  • April 05, 2021
  • Hudson, FL

The mortgage company with Lennar has horrible customer service. They treat their clients like crap after all the effort they put into buying their homes. I'd never buy with Lennar again.

Lennar responded:
Hi Catherine, thank you for the review. We would like to apologize for any issues you experienced during the mortgage process. Please do not hesitate to reach out to us at corporatecustomercare@lennar.com with any items requiring attention, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

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