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Lennar

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21694 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21694 Reviews

Star Rating Breakdown

5 ★ 9044

4 ★ 4022

3 ★ 3592

2 ★ 2298

1 ★ 2736

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - whole system to buy home was very updated.

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2021
  • Whittier, CA

whole system to buy home was very updated. it was helpful during lockdown situation. all included features are very great for young generation.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Customer service was outstanding!

  • Nicole F.
  • Verified HomeBuyer
  • April 05, 2021
  • Princeton, TX

Customer service was outstanding!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Real estate agent was so friendlyprofessional & honest in answering

  • Consorica B.
  • Verified HomeBuyer
  • April 05, 2021
  • Manchester, NJ

Real estate agent was so friendlyprofessional & honest in answering all our questions however big or small they were,

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Individual housing

  • Martha J.
  • Verified HomeBuyer
  • April 05, 2021
  • Sharpsburg, GA

i would have liked more options about what material colors went into the interior of my house

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 4

The dedication to their clients is exemplary.

  • Debra N.
  • Verified HomeBuyer
  • April 05, 2021
  • San Antonio, TX

Most of the team of people we worked with at Lennar were professional, informative, also helpful and patient when we had questions (and we had a lot). When we had to leave voice mail messages they responded quickly, and that was important to us. Our home is beautiful, and only a few small repairs need attention, which they have already stopped by to see.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

We did not matter after the papers are signed

  • Scott R.
  • Verified HomeBuyer
  • April 04, 2021
  • Jordan, MN

Look it is very cleaver to do a walk through and have us sign that we did so that way your not responsible for things missed. and then the workmanship on what was done was vey poor. the paint that was used holds stains almost instantly. and boy if you don't give some a perfect ten they turn on you like your the problem. We paid 415000.00 and it was our first new house and expected much better. they said someone would be in contact with us about all the modern Tech in the house so now our ring system does not work had to disconnect the alarm system because it would go off in the middle of ...

Lennar responded:
Hi Scott, thank you for taking the time to leave a detailed review of your experience. We apologize for the issues you have expressed regarding the lack of follow-up and communication regarding outstanding items in your new home. If you could send us an email at corporatecustomercare@lennar.com with any additional details, including contact information, we will follow-up for you. - Lennar Customer Care

Total Score 2

Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - They were very helpful and understood what is being convey to

  • Patricia M.
  • Verified HomeBuyer
  • April 03, 2021
  • Aberdeen, MD

They were very helpful and understood what is being convey to them about what you needed. They are also very helpful.

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

The entire team and process exceeded my expectations.I could not have done it on my own.As eveyone knows, there is no I" I or "ONE" person on or in a " TEAM"

  • Debora D.
  • Verified HomeBuyer
  • April 03, 2021
  • Manhattan, IL

EVERYONE WAS SO PROFESSIONAL , EFFICIENT,KIND AND PATIENT. I COULD NOT HAVE ASKED FOR A BETTER HOME BUYING BUILDER.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

How nice everyone was

  • Christopher H.
  • Verified HomeBuyer
  • April 03, 2021
  • Buckeye, AZ

Everyone from the models, mortgage and build team were great

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Very professional encounter, overall a pleasant experience

  • Carolina C.
  • Verified HomeBuyer
  • April 03, 2021
  • Crandall, TX

Very professional encounter, overall a pleasant experience

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The quality of workmanship and materials left a lot to be desired.

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2021
  • Dayton, NV

The quality of workmanship and materials left a lot to be desired. Especially the cabinet drawer slides were cheap and the builder refused to replace them with with better slides. The rest of the things that needed to be corrected were fixed to my satisfaction. Overall the house is beautiful.

Total Score 5

Quality 3

Trustworthiness 5

Responsiveness 5

That the house includes electronics and appliances

  • Nadima B.
  • Verified HomeBuyer
  • April 03, 2021
  • Ocoee, FL

That the house includes electronics and appliances

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great n affordable builders

  • Ashok S.
  • Verified HomeBuyer
  • April 03, 2021
  • Land O' Lakes, FL

Great n affordable builders

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Make sure you ask what color your house is going to be.

  • Anonymous
  • Verified HomeBuyer
  • April 03, 2021
  • San Antonio, TX

Make sure you ask what color your house is going to be. Didn't know I needed to ask what the color of my house was going to be painted, my bad for assuming they painted houses in neutral colors, which are more versatile. I wasn't shown what the color scheme was going to be so you don't really have any options to choose, it seemed it was either you buy it or someone else will. The construction manager is very responsive and hardworking, kudos to him

Lennar responded:
Hi, thank you for sharing your experience and review with us. We are sorry to hear about the disappointment you outlined regarding the color of your home and the process of selecting the color. If you have any items needing additional attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2

Quality 4

Trustworthiness 3

Responsiveness 4

Not a great experience

  • Jennifer A.
  • Verified HomeBuyer
  • April 03, 2021
  • Aurora, CO

The communication is horrible. After I bought my home Nate never responded to a question I had I guess all he cared about was his initial review. Paint is chipping left and right, paint all over our deck, our island is not straight, the granite is not sealed so stains have already happened, things weren’t painted trim wise on the outside of the home. Blue tape left in spots that were supposed to be fixed. Garage remotes stolen at close, everything was very cheaply done and terrible workmanship. There is an excuse for everything and am immediate defense when you ask/question things. Not happy ...

Total Score 3

Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - We are very satisfied with our new home.

  • Jiaxing D.
  • Verified HomeBuyer
  • April 02, 2021
  • Waxhaw, NC

We are very satisfied with our new home.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I don't feel that the materials used were of great quality.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • Aurora, CO

I don't feel that the materials used were of great quality. The blinds don't go all the way to the window sill and aren't level, the faucets don't seem of a good quality, the front porch had something brown left that is raised from the cement, the ruckus was not installed properly.

Total Score 3

Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - Everything was super easy and we are in love with our new home!

  • Cassi R.
  • Verified HomeBuyer
  • April 02, 2021
  • Canby, OR

Everything was super easy and we are in love with our new home!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

They Care, and It Shows

  • Dennis G.
  • Verified HomeBuyer
  • April 02, 2021
  • Ridgefield, WA

From the sale, through construction, through customer care, Lennar has built an exceptional team. Any inspection concerns were addressed immediately. We have purchased five new homes from five different builders over the years. Any builder can close the sale and fade away. Not the Lennar team. The team at Kennedy Farm is the best we have ever experienced.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Awesome.

  • Mae S.
  • Verified HomeBuyer
  • April 02, 2021
  • San Antonio, TX

Awesome. Good Value. Excellent Service.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

All inclusive service from mortgage to warranty issues.

  • Susan K.
  • Verified HomeBuyer
  • April 02, 2021
  • Fort Myers, FL

I think they are excellent builders and stand behind their product.

Total Score 4

Quality 5

Trustworthiness 5

Responsiveness 4

Trust and Commitment

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • South Jordan, UT

Lennar is a committed and trustworthy builder

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Great Experience!

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • Ridgefield, WA

Great Experience! Very professional people to work with in the home buying process.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - I'm very happy with my new home!

  • Allison B.
  • Verified HomeBuyer
  • April 02, 2021
  • Bremerton, WA

I'm very happy with my new home!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - How condescending and demeaning the loan process was.

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2021
  • Beltsville, MD

How condescending and demeaning the loan process was. How I thought I would be getting certain things in my home and didn’t. The poor craftsmanship and cheap materials from which the homes are built. The lack of security on the construction site during construction and after.

Lennar responded:
Thank you for sharing this review. We apologize for the poor experience you had during the loan process and following construction of your new home. If there is anything we can do to assist, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2

Quality 1

Trustworthiness 2

Responsiveness 5

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