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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21076 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21076 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Interior Paint and no medicine cabinets

  • Jeffrey J.
  • Verified HomeBuyer
  • April 27, 2020
  • Upland, CA

No medicine cabinets in each bathroom is very inconvenient and will just need to be added, not good. Interior paint appears watered down or just very cheap. So thin any touch leaves a mark

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Great team

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2020
  • Buckeye, AZ

Valuable team and quick response. With maintenance issues. Would recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality and workmanship.

  • Anonymous
  • Verified HomeBuyer
  • April 27, 2020
  • Naples, FL

Quality of workmanship is horrible. Materials used are cheap and very low quality. Every issue I have brought to their attention to be fixed has been answered with a response of " that's just how it is" or "there's nothing we can do about that now" or "if we fix it, it could create even more problems or make it worse". Would not recommend Lennar as a builder to anyone.

Lennar responded:
Thank you for providing this feedback about the workmanship in your new home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Could be better

  • Amie D.
  • Verified HomeBuyer
  • April 26, 2020
  • Sparks, NV

With as many push backs to the move in date that we had we expected better quality. Our cement in the back and front porch are stained with paint, the paint in itself was not done well either. There are dark paint splotches from the trim all over the lighter paint on the exterior. Once moved in the interior was not very clean either. We were told we could just purchase cleaners to get stains out, if we wanted them out.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Overton Reserve

  • Donald K.
  • Verified HomeBuyer
  • April 24, 2020
  • Tucson, AZ

Builders team very professional

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall 1st Time Buyer Experience

  • Danaice P.
  • Verified HomeBuyer
  • April 24, 2020
  • Homestead, FL

I am disappointed in Lennar’s overall service. My experience from start to finish was not the best or the smoothest. I think that a company as big as Lennar should provide a better overall home buying experience to their clients.

Lennar responded:
Hi Danaice, thank you for sharing your experience. Please feel free to contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 4

house is great but did not get any reply when problem found after move in

  • Bernard F.
  • Verified HomeBuyer
  • April 24, 2020
  • Parker, CO

house is well made - have a couple of design issues but they are relatively minor- follow up after move in was not up to par

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - Quick and simple.

  • Wayne D.
  • Verified HomeBuyer
  • April 23, 2020
  • San Antonio, TX

Quick and simple.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

I had a great experience

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2020
  • Jacksonville, FL

Lennar does the heavy work, just sign the papers and get ready to move in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sad warranty

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2020
  • Port Charlotte, FL

House was suppose to be move in ready. They told us any issues would be addressed. (Not really). The virus only slowed things down more. It started several months before.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar - Staff does a nice job explaining your options

  • Mark M.
  • Verified HomeBuyer
  • April 23, 2020
  • Hoffman Estates, IL

Staff does a nice job explaining your options

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Above and beyond

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2020
  • Jacksonville, FL

The customer service representative and lead builder have gone above and beyond with their level of attention and responsiveness to any issues which have arisen

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - If I could give more than 5 stars I would.

  • Sam A.
  • Verified HomeBuyer
  • April 23, 2020
  • Las Vegas, NV

If I could give more than 5 stars I would. I purchased a few homes from Lennar, and I'm very satisfied with each one. From the construction Manager to the home walk thru to the home warranty department. Every step of the way was clear and precise. Thank you Lennar for the great home buying experience and thank you for continuing to be there when I need you the most.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Starting to see cracks in the wall.

  • Angela J.
  • Verified HomeBuyer
  • April 23, 2020
  • Frederick, MD

Starting to see cracks in the wall. Not sure if it’s the paint.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

As a corporation you need to use quality not everything is included junk

  • Matthew G.
  • Verified HomeBuyer
  • April 23, 2020
  • Las Vegas, NV

The materials you use are embarrassingly bad. How can you put those super cheap showers in and not offer an upgrade. The whole house needs to be redone. The toilets even clog with just toilet paper because you got the cheapest you can find. The price was always changing using one for the first few homes then just raising it a lot more. Was not impressed at all about that.

Lennar responded:
Hi Matthew, thank you for taking the time to share this feedback. We are truly sorry to hear about the issues you described. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Lennar - To many things built wrong , unfinish paint,light fixture failing

  • Adam W.
  • Verified HomeBuyer
  • April 23, 2020
  • Heartland, TX

To many things built wrong , unfinish paint,light fixture failing out of ceiling, windows installed not straight, bad grass planted, cracks in walls, not enough dirt in yard a round foundation, fence posts. Loose, cheap paint can't ripe spot off without paint coming off, edges around the roof. looks unfinish etc. dips in back yard cant walk without stumbling, please. respond

Total Score 3


Quality 1

Trustworthiness 5

Responsiveness 5

The Taylors

  • Carrie B.
  • Verified HomeBuyer
  • April 23, 2020
  • Indian Land, SC

Good day, The builders did a wonderful job. There was a few discrepancies and the builders fixed it right away without any hassle. Thank you for making this process as easy as possible. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied

  • Curt C.
  • Verified HomeBuyer
  • April 22, 2020
  • Arvada, CO

New home purchase from Lennar was a smooth and easy process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

HORRIBLE, HORRIBLE, HORRIBLE!

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2020
  • Winter Garden, FL

This is our 3rd home we have built. 1st Richmond American, 2nd Standard Pacific and 3rd Lennar. From the purchase process to construction to workmanship to customer service we have had a horrible experience with Lennar. We thought we knew what we were getting into having built homes before but this was by far the worst all around.

Lennar responded:
Thank you for providing this feedback about your experience with Lennar. We are sorry to hear about the difficulties you described. If you have any outstanding items that you would like us to review for you, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Trust was earned and rewarded

  • Diana G.
  • Verified HomeBuyer
  • April 22, 2020
  • North Las Vegas, NV

When I first started the buying process I was skeptical of all the promises of excellent service and follow ups. I am pleased to report that Lennar’s people kept their word. Sure, some issues came up along the way, but the difference is that they were handled immediately and it was resolved soon.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bad service

  • Chris A.
  • Verified HomeBuyer
  • April 22, 2020
  • Vero Beach, FL

Sales was great at making everything seem perfect. But the house we got had unpainted surfaces, bad craftsmanship, and cheap carpeting that’s falling apart. I would be wary of using Lennar again

Lennar responded:
Hi Chris, thank you for your feedback about the issues with the customer service team in your area. We apologize for any difficulties you've had. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Not really happy with what I got

  • Vivek K.
  • Verified HomeBuyer
  • April 22, 2020
  • Cary, NC

My Kitchen island countertop granite has crack , reached out for warranty and was told this is not warranty issue .. There is water disposing next to my driveway ..

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Very poor workmanship

  • Jerry M.
  • Verified HomeBuyer
  • April 22, 2020
  • Minneola, FL

We still have construction issues and so do a lot of my neighbors

Lennar responded:
Hi Jerry, thank you for your comments about your home. Please feel free to share any additional comments with us at corporatecustomercare@lennar.com, so we can review and follow up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great home

  • Mauro C.
  • Verified HomeBuyer
  • April 22, 2020
  • Madera, CA

Great home and responsive service team! The home-buying process couldn't yave gone any smoother.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All in one model is a great system

  • Matthew B.
  • Verified HomeBuyer
  • April 22, 2020
  • Jacksonville, FL

Making the move in simple with having systems and appliances in place makes it an amazing deal for first time home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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