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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21075 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21075 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Purchase a Lincoln Floorplan and had some quality issues, but . . ..

  • James M.
  • Verified HomeBuyer
  • November 26, 2025
  • Alachua, FL

During my recent purchase in Tara Baywood, the home inspection revealed a number of issues. Some were addressed on-site by Construction Supervisor Myles, while others required follow-up. While the initial construction experience was mixed, Lennar’s warranty and customer-service process truly excelled. My Warranty Service Coordinator, Dee, was outstanding. She listened carefully, stayed in constant communication, and personally ensured every concern was resolved—escalating several items to her supervisor, Mark, when needed. Together, Dee and Mark turned what could have been a frustrating ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

The experience with Lennar morgage is super bad

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2025
  • Palmetto, FL

My experience with Lennar Morgage is very bad which result in I don’t wanna buy any Lennar house any more. The loan documents have a lot issue and it took us a lot time to get the clarity we need. Steve our loan officer is not responsive and not a problem solver. He kept throw our question away. We have consistently have frustration feelings that don’t wanna continue any more. A lot steps that only let us know at the last minute and keep push us to take action immediately without any turn around time. The stuff should be more efficient and give customers enough time to take actions

Lennar responded:
Good afternoon, We’re sorry to hear that your experience with Lennar Mortgage did not meet your expectations, and we understand how frustrating this can be during the homebuying process. We hope you’re enjoying your home and look forward to supporting you with a wonderful homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Suzzet went above and beyond

  • Elizabeth F.
  • Verified HomeBuyer
  • November 25, 2025
  • Zephyrhills, FL

Buying my first home was just a goal more like a dream a few months ago. When Suzzet called and told me that she had my new home I thought that was gonna be a protected move for the following year…The process to apply online was very easy and the fact that I was not treated like a buyer I was treated like family, made my experience so much easier. I consider my family and myself blessed to have gone through this seamless process and be sleeping in our forever home. Over all happy with my first new home!!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Do thorough checks

  • Nilesh D.
  • Verified HomeBuyer
  • November 25, 2025
  • Lakewood Ranch, FL

Check everything before you buy

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Yanina Mejias

  • Yanina M.
  • Verified HomeBuyer
  • November 25, 2025
  • Otsego, MN

We are too happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2025
  • Durham, NC

Lennar had a great team that helped us every step of the way. They were very responsive, even late at night and on the weekend. The home was built beautifully for 2025 new construction. We are so grateful for the Lennar team from the builders to the admin!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Complete and timely overall experience

  • Tammaree K.
  • Verified HomeBuyer
  • November 25, 2025
  • San Antonio, FL

I was pleased with the buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Antwan O.
  • Verified HomeBuyer
  • November 25, 2025
  • New Port Richey, FL

Good home buying experience in new port Richy area.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

B.

  • Anonymous
  • Verified HomeBuyer
  • November 25, 2025
  • Elk Grove, CA

Materials are cheap. Really disappointed. Bathroom knob was a different material. Paint was barely dry, still sticky. Home was definitely a rush job. Walls are paper thin, you can hear easily in other rooms.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

owner

  • Michael N.
  • Verified HomeBuyer
  • November 25, 2025
  • Summerville, SC

The house was not completed on the date it was first offered. Other houses next to us were started after ours and completed before ours while ours stood vacant without any workers for days. The quality of numerous items is subpar. The paint is very low quality and the attention to detail is very low. Not the quality of a professional painter. We moved in only to find the plumbing blocked up by the cleaning crews cloths. Had to have a plumber come and unplug the entire plumbing system after it backed up and no one responded until the next day! Seems that these houses are put together as ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Nina

  • Eddie C.
  • Verified HomeBuyer
  • November 24, 2025
  • Smyrna, DE

Saved me at closing from a Broker who was trying to take advantage of a disabled veteran.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Value in what YOU pay for.

  • Duane V.
  • Verified HomeBuyer
  • November 24, 2025
  • Seguin, TX

The closing process lacked so much communication between builder and lender; lender trying to get me to do actions that were not possible due to builder had not completed their part. In comparison between Lennar and DR Horton, to me the materials aren't much difference... price difference of $68k less and Lennar being 100sq ft more. I bought the home built as is. I do prefer Lennar's floor plans. I believe it's a good 1st home purchase based on price, construction, location and potential in value to grow in the next 5-10 years. Be sure to have a good realtor.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Not as smooth as we expected!

  • Jacqueline G.
  • Verified HomeBuyer
  • November 22, 2025
  • Ontario, CA

Several communication issues throughout the process. Seemed as though each sales rep, finance broker and escrow agent have too many clients and attention to each client is impacted. Issues after sale have been non stop with very little assistance in resolving the issues. Lennar needs to engage with their contracted vendors to ensure issues are resolved timely without putting the client/buyer in the middle considering these are their (Lennar) vendors.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Financial services

  • Bernard H.
  • Verified HomeBuyer
  • November 22, 2025
  • Aubrey, TX

Some challenges dealing with communicating with the financial group.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Our Experience With Lennar Mortgage

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2025
  • Conroe, TX

Our experience with Lennar Mortgage was so stressful and disorganized that we ultimately switch lender. Communication was inconsistent, they kept asking for the same documents, and we kept getting conflicting information and last-minute issues that delayed everything. The lack of professionalism made the process extremely frustrating, and we would not recommend them.

Lennar responded:
Good afternoon, We’re sorry to hear that your experience with Lennar Mortgage did not meet your expectations, and we understand how frustrating this was. We hope you’re now enjoying your home and look forward to providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Terrible

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2025
  • Vail, AZ

From the minute I signed a contract with Lennar it was a nightmare. The loan process was one of the worst experiences of my life. For someone having perfect credit and another house paid off and no debt they asked a million questions about my finances (having nothing to do with my loan). Then waited until the day of my walk through to let me know I was approved, talk about inconsiderate and stressful. Had I known I was going to go through what I did I would not have bought a Lennar home.

Lennar responded:
We’re sorry to hear about the challenges you experienced during your loan process and understand how stressful this was. We hope you’re enjoying your home and look forward to providing a great homeowner experience. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

You get what you pay for

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2025
  • Bryan, TX

While in general the home construction quality is satisfactory, there a few items which could be attended to. 1. Better shower heads in both bathrooms 2. Master Bathroom size could be increased by making the "walk-in" closet a bit smaller. 3. Screen doors at front and rear could be an added cost option. 4. Also, buyers should have option for hard flooring in place of carpeting in some rooms, with added cost. 5. Lack of door bell is annoying

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Elizabeth is

  • Elizabeth L.
  • Verified HomeBuyer
  • November 20, 2025
  • Longs, SC

Lennar delivered our home as per date promised, was a simple buying experience, there were a few fixes that were required and through the Lennar maintenance app every thing was addressed and taken care of in a timely manner. Staff at the site were very helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lovely home in a great neighborhood

  • Latonya J.
  • Verified HomeBuyer
  • November 20, 2025
  • Davenport, FL

After searching, applying and preparing for months, I received the key to my new home in the Wynnstone neighborhood. My brand new 5 bedroom 3 bath home features Energy Star appliances and modern heating and cooling systems. It’s a new build so the roof and other structural items have been inspected twice to prevent early maintenance issues. The community pool and playground for the kids haven’t been installed but will be a plus once operable. The LENNAR builders, consultant Bun Kaing, finance team led by Denise Carlin, and the title team les by Sheree Shearey were awesome throughout the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Scott

  • Scott B.
  • Verified HomeBuyer
  • November 20, 2025
  • Land O' Lakes, FL

This organization is without a doubt the most inefficient and unorganized operation with which I have ever dealt. There is nothing more to add.

Lennar responded:
Good afternoon Scott, We’re sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. We hope you’re now enjoying your home and look forward to the opportunity to provide a great homeowner experience moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Feedback on Home Purchase Experience with Lennar

  • Sreenivasa K.
  • Verified HomeBuyer
  • November 20, 2025
  • Ranson, WV

Samantha really provided great Support in getting Mortgage. Whenever i had any question or clariifcation, she is really a go to Person, She always picks the phone and responds promptly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Nice home, nice people.

  • Gary C.
  • Verified HomeBuyer
  • November 20, 2025
  • Loris, SC

Ask questions, ask for blinds, refreg, washer and dryer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Mortgage

  • Joanna R.
  • Verified HomeBuyer
  • November 20, 2025
  • Rancho Cordova, CA

Lennar mortgage is the reason for the low scores in some areas. The lennar lender assigned to us (craig) caused unnecessary stress to our whole family. He took 3 months to finally submit to the underwriters and we were turned down. He did not submit all of our income and refused to talk to us when I asked to review the income amounts He had entered. We had to resubmit the same paperwork multiple times all for nothing. The mortgage lender we went with, who was recommended by lennar was excellent (girish) and had us conditionally approved in 3 days and worked with us every step of the way ...

Lennar responded:
Thank you Joanna for sharing your feedback. We’re sorry to hear about the challenges you experienced with our mortgage team and understand how stressful that must have been. We’re glad to hear that your Sales Representative Dharma, the walkthrough associate, and your recommended lender Girish provided a positive experience. We appreciate your comments and will use them to improve our processes moving forward. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 5

Lennar Homes

  • Gustavo G.
  • Verified HomeBuyer
  • November 20, 2025
  • Lehigh Acres, FL

The entire Lennar team was outstanding from the very beginning, and they continue to provide excellent service even though we moved in almost two months ago. Carly Pysarchyk, our Loan Officer, was absolutely fantastic. She has excellent communication skills and was always prompt in responding whenever I had a question or concern.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

AMAZING

  • Anonymous
  • Verified HomeBuyer
  • November 19, 2025
  • Sacramento, CA

THE EXPERIENCE WAS AMAZING, SO SMOOHTH AND THE HOUSE IS PERFECT A DREAM COME TRUE

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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