Lennar Reviews

Do not purchase a home in Babcock National due to the poor quality of materials and workmanship. Warranty work is very hard to get done once you have closed

Shoddy workmanship, cheap materials used, Four months since closed and still finding problems and the majority of the previous issues have yet to be addressed.

What good will it do.

As I have reported before, No one showed up for our scheduled walk through after it had been delayed because the Townhome was not ready. Our new closing date was scheduled but was not completed as scheduled because the townhome was not ready. No one helped us try to reschedule the closing or complete items on our punch list. Lennar forced us to close before the home was finished, We received a call around 7 pm with no previous notice on the last day of the month from a remote notary to close on the home. I was very disappointed with the sales staff in particular.

Our home was delayed by over 3 months - we will never purchase a Lennar home again We bought a second home using Lennar financing - and that process was horrible too

Super unprofessional experience. From the sales agent giving misinformation when purchasing to the move in. Had to ask for stuff and would never have found out if it werent for the neighbors. Spoke with someone at lennar to try to get everything in one place and I had to reexplain until I couldnt find another way to explain it. Received different emails from different people with all the paperwork, then when stating I wanted everything in a paper copy I got nothing but pushback. I asked for a list or something that would explain where to find which document since everything was sent in an email from a different person on different days. Of course I never got any of that information. Its pretty crazy that after selling that many houses there wouldnt already be a list of what we can find since all of the paperwork from lennar isnt all on the portal. I was trying to get information regarding the backyard and the process and the hoa didnt have my information after a month!!! They wanted me to send it over to them… pretty annoying especially when my money was already taken for the hoa. All the random things for the house were either sent in a picture and a text, nothing written down. I dont even know the walking gate key code because it was texted to me somewhere when i was at work and when i got off work i couldnt remember where and couldnt find it. ... More

B Ad experience dealing with Lennar and very poor work.

I had a horrible experience . The sale of my home depended on my purchase of this home. I needed one more day but lennar didn’t care. They would not give me one more day. They told me they would turn around and sell it for more than I was buying it for. The paint is awful it’s a flat pain shows all the marks. In the bathroom caulk is missing around the floors. I fell that the home was built so fast that paying attention to details are missed. My grass now that’s another issue. I have holes in the back yard where grass is missing. I was told that someone would come roll it but never happened. I’ve been very disappointed. ... More

We hears nothing but good things about Lenna but had trouble from day one due to Carlos.

I will never buy another lennar home and will make sure anyone I know or see looking into lennar hear how terrible this company is from the lies I’ve been told to how terrible the house was put together the builders drink on the job the loan officers don’t know what half of the stuff they send you is the person I did my final walk through with lied to me saying everything that needed repairing would be finished b4 I moved and wasn’t and he didn’t even submit requests for the repairs the home consultant I worked with was terrible didn’t give me any info at all and refused to submit a request to make my home handicap accessible over all lennar is a terrible company ... More

Salesman told everyone the house was ready 2 months before it was even completed. Then at the end the put points on the loan that we’re not there originally and I was told just sign it. Overall worst home buying experience ever.

First and last woth Lennar.

When spending as much as we spent there is a specific expectation when taking ownership. This home was not built with care. We are constantly finding issues that should have been found by the CM team. It is as if they are treating their home buyers as numbers. Hence, the demand is high so let’s pump homes out and if a homebuyer doesn’t like it and backs out, well we have a backlog of people that will. The only positive experience was Lennar mortgage with Felice. Other than that I would not recommend nor would I ever purchase a Lennar home again.

Avoid Lennar. The house is still a construction zone 5 months after closing and follow up has been terrible. I will never buy another Lennar home.

BUYER BEWARE!! The Lennar Home staff are liars and will tell you anything they think you need to hear to get you to buy the home. Beginning with sales staff, who sold me a home that didn't have the appropriate finishes and avoids me when I try to call. Next is the closing staff who set a closing date without communicating to the builders, so I had to go to closing twice. Finally the builder who lied about the trees in the backyard and doesn't honor any warranty items. The builder makes excuses and points the finger at other areas of the business and blames them for the problem. The customer is left with a less than quality product for a high price. DO NOT BUY ONE OF THESE HOMES!! ... More

I’ve had nothing but issues since before I moved in 4 months ago. I had a claim for my roof before I even moved in. There was paint on all my floors that they never cleaned until a month ago which was an exception to closing. I have mold in my kitchen that they keep saying is not mold. You wipe it down, it keeps coming back but there is water behind the cabinet where the mold is and they have to replace the cabinet because the back of it has buckled because of water damage because the pipe on the roof was crooked. My house is not like the model home and I have cheap boards up in my shower and not the tub inserts that I was promised by customer service 3 times but is now telling me I was never told that I would get the inserts which is a lie. I’ve had to have my windows and walls caulked after only 2 months because there are huge cracks where the walls meet the ceiling and in the corner of every wall. I have huge nail pops that are holes but told they would show me how to fix but they won’t fix. I’ve put in multiple claims about drainage issues in my yard which is causing sitting water on both sides of my house but they will close my claims without fixing my issues. The craftsmanship and customer service is horrible. I’ve been talked to and treated horribly after they got my money as if my concerns are not valid. I have been lied to and mistreated trying to get my home up to par. I would not recommend this builder to anyone. ... More

New Home buyer please do not do with Docu sign procedure, never get chance to review purchase documents. Sales person high light few things and get you to sign documents, once documents sign and if we question about things to be done in the house, we will get to hear that you sign documents!!!

The worst builder I've ever heard of. They destroyed the curb leading into my driveway during pre-construction; then tried to hide/repair it. Epoxied over exposed rusting rebar. Left exposed rusting protruding rebar for publics benefit after waived inspection. Failed to properly bring up to code. Left exposed live wiring after waived final inspection. They try and hide their mistakes. Failed on multiple promises in their brochure: Only partial brushed nickel hardware on doors, only partial rounded corners, no radiant barrier roof decking! I question their energy star rating (might be on paper only)? I open work orders for required repairs and they close them without any viable reason and without ever talking to me about it. Very shady ethics! ... More

Make sure you get everything you were promised

Lennar is releasing same house for biding for multiple times but quality of house is pathetic

I would it recommend Lennar

Lennar is one of the worst companies I have even dealt with. There were and still are so many issues with our home and when a claim is submitted nothing happens. When we eventually get contacted for a claim we are told that it’s a cosmetic issue or it’ll be MONTHS before they can do anything. I go out of my way to tell my friends and family to think twice before buying with Lennar because they do not care about they customers. DO NOT BUY FROM LENNAR - unless you want to waste your money and time.

Customer service is horrible. You recieve the run around of promises to get things fix and end up with no response to multiple phone calls to resolve issues that Lennar omit to being at fault and need fixing on thier end. The cost and value of the home is the worth the price. No sound proofing material placed in between walls. This is third home so I know what a quality built home and professional customer should be in the home buying process. I will never purchase another Lennar Home.

Please DO NOT buy a Lennar home. They come with nothing but headaches and the customer service team acts like they are doing you a favor by fixing things under warranty that should not have been an issue within the first two months of ownership. ie plumbing failures, water leaks, water damage, flooring needing to be replaced, blocked conduit resulting in a delay of internet serviceability, heater not working, and landscaping irrigation problems to name a few. Lennar uses the cheapest contractors to build these homes as fast as they can and the quality really suffers because of that. I bought a new home to avoid some of the issues I thought I might have with an existing home and instead I ended with nothing but problems. No accountability from Lennar whatsoever. They often failed to respond to service requests and needed to be reminded in order to schedule contractors for repair. I asked to speak with management to be compensated one way or another and they failed to call back multiple times after telling me they would speak to their bosses about my request. Customer service just responds with general cliches and does not sincerely care about their customers. I would NEVER recommend Lennar homes to anyone and whenever someone asks about Lennar I will always let them know how terrible the Lennar experience has been, especially as a first time home buyer. ... More

Disappointed, my home looks like made from paper, and everything is feak, whasher ,dryer is pice garbage. after 3 months i have to start update and fix everything.i have to spend too much to my new home to be real home.