Lennar Reviews

DO NOT BUY homes built by Lennar especially In Nevada. The materials are low quality. They rushed our home as a final product. We are having too many issues with the home after we moved in. Their staff, workers, everyone is unprofessional. I regret buying a brand new home from them. Reconsider other builders in the area. This is our third experience buying a brand new house and they are below standard compared to the other 2 experiences we had.

I would like to talk to the President of this company. Seems like he/she doesn't know what goes on beneath her. Enough with the constant apologies.

There has been nothing positive about buying my Lennar home! I do not recommend!

5 months and still have a few same issues since I moved

Low quality materials used and left the finishing work undone and promised to be taken care of at time of closing but later they don't care. Keep putting work orders and they ask for phone appointments and virtual appointments but work not done and they close the tickets without completing it. Even the area manager don't respond to email sent. Really disappointed.

I would like to see better quality materials used. Better workmanship. It didn’t seem like there was construction supervision.

Quality is very bad

Bad customer service Bad materials quality

The whole lennar process is designed to optimize their company’s benefit at the expense of the customer. They have rules / restrictions / policies which make the entire experience awful for owners (this includes home buying, inspections, closing, lennar mortgage, and warranty). I will not buy another lennar home.

Gutters! Hvac that works ?? Cabinets cheaply made ! Paint ? More like water color ! Cracking concrete ! Poor garage door openers ! Gas lines ! You want to bbq you have to change your gas lines ! The saddles to each doorway coming up ! Kitchen cabinets not lined up to par ! No you don’t get a move in ready home cause your to busy adding and fixing what they gave you ! Oh we forget to tell you you must sell your other home first !! Huh I had $$$ for this but on paper after paper after paper to prove I could buy this one ! Never again ! No communication once you sign the contract ! Oops we made a mistake and put your fireplace in the wrong spot !! Oh come on I find this out one week before closing ... More

Poor communication, broken promises, poor quality. I would recommend using a different builder.

please read reviews prior to purchasing from this builder. They are not off. I wish I had. my comments are all based off things I experienced and NOT what I saw on a review. I didn't see a review until the closing and then realized I was experiencing just what was being described from multiple reviews online

Very large number of issues! Quality control is minimal to none!

The house cost me nearly $1.1 million and has been nothing but problems. First, the closing was a nightmare due to multiple errors made by the builder whose closing department couldn't seem to find the correct corporate resolution showing that the subsidiary conveying title actually owned the property. Then about an hour or two after the closing ended and I had received the key, I received a phone call from the builder that said it can't confirm that it received the funds so I can't enter the house until after the weekend. After that issue was resolved and I go to the house, I discover how many corners the builder cut to save a few dollars. For example, several of the outlets upstairs didn't work and since multiple outlets were involved I suspected that the circuit must have been tripped but all of them looked fine. Long story short, after hours of digging I found out that in an effort to save a few dollars the builder installed only one GFCI outlet on the circuit so I needed to find the bad outlet downstairs, outside the house, and reset it. Had this been brought to my attention during construction I would have gladly paid the $30 extra in parts to do the job correctly. Similar cost cutting measures were taken when it came to the flat wall paint, improperly fitted blinds, poorly sized A/C units, skimping on the insulation, etc. If the builder was that desperate to save what collectively amounts to maybe a few thousand dollars, I wish I would have just been given the option to pay a few thousand more to have the job done right. Then I also discovered that multiple items on the pre-closing punch list were never fixed and kept discovering more and more issues. For example, I paid nearly $75,000 for an upgrade package that included GE Monogram appliances. After moving in the microwave started making a terrible noise and the laundry room flooded. I contacted the builder who wanted nothing to do with it and told me to call GE. When a repair representative came out he showed me that the builder had dropped the microwave before installing it denting the back where the fan is causing the noise, and that the flood in the laundry room was because the builder improperly connected the machine. GE fixed the laundry flooding, but told me to contact the builder about the microwave. Finally, after several weeks GE came out to replace the microwave but said the replacement was damaged. As a result, GE took the bad microwave and left me with nothing saying they were out of stock of my microwave and would not install a different Monogram model. After several months, multiple missed appointments, and hours on the phone with GE telling me it's the builder's fault and the builder telling me it's GE's fault, finally I get a replacement microwave. It has been 5 months since I closed on the house and paid the builder more than $1 million, and I still have to deal with cabinets that were installed crooked leading to seams and drawer fronts that are cracking at the seams; 2 coffered ceilings that were never built; the wrong sliding door having been installed; getting reimbursed for replacing the doorbell chime which was wired incorrectly and despite multiple requests the builder never sent an electrician to fix it; fixing improperly leveled pavers; crooked front door jamb leading to cracking in the frame; sloppy paint and wall texture throughout the house; trying to get a refund of a duplicate $750 HOA contribution that the builder collected at closing but never actually forwarded to the HOA, and a variety of other issues. While I understand that no construction job is perfect and there are always some things that need to be fixed, the sheer number of issues are excessive and the builder's refusal to timely correct them is unacceptable. Many of my neighbors have similar complaints about getting the builder to fix issues, and on the whole I regret purchasing from this builder. Do not make the same mistake as me - especially when spending this much money on a house. ... More

There were too many negative experiences.

Get everything in writing.

Our closing was delayed 3 months. Fair, I understand building materials and labor have dried up. The day after we move in, our master bathroom’s toilet flooded due to contractors having put waste in the plumbing. The flooding ruined our entire first floor and a lot of personal property. It took 4 emails and 2 voicemails before we finally got in contact with the customer care manager and got the issue resolved On top of all of that, even after our final walk through, there were paint stains all over the floor, nicks in the walls, drawers that don’t stay closed, garage door didn’t work, mud prints on the carpet, among other issues. If the closing was delayed by that long, you’d think this would give Lennar proper time to address issues by or after the final walk through. We will not be doing business with Lennar in the future ... More

People from LENAR were so rude

Rusty has been great he has gone above and beyond to try to get issues fixed. But the rest of the people that work for Lennar are just there for a check.

Keep the right prices and use it a good material also let the customer shows the designer

Rushed construction resulting into many problems and forced closing without all the fixes.

Let me start by saying from the time I've dealt with the sales team all the way through to the Customer Care Team was a horrific experience. I bought my home in July 2021 and we are now in November 2021 and the defects in my brand new home have still not been completed. my bathroom shower pan was defected and it took 4 weeksand attempts with Lennar and Stewart tiling to completed the reinstallation on my shower pan. the time were poorly affixed after installing a new shower pan. I know now I would never hire anyone from Stewart Tiling or purchase a new home from Lennar. I really have to say this but the Customer Care Team is by far worse to deal with. I would never consider Lennar when buying a new home. These home are built quickly so I suggest any new home buyer really pay attention at their walk thru. ... More

Ensure you get your independent inspection along the way and have Lennar fix it prior to closing. Post closing resolution is incredibly slow. I'm still waiting for things to be fixed that were identified at closing and 4months later still waiting.

The Lennar purchasing experience has been the worst purchasing experience of my life. I have been buying homes, cars and other big purchases for the last 43 years and the Lennar purchasing experience has been the worst. The willingness of Lennar mortgage to ignore signed agreements for locking in the rate and charge a full percentage point over and above the lock-in rate, in addition to penalizing us with more than $3,000 for the higher rate, were just a few of the glaring issues. Having an inspector for the final inspection on the house, working with the only company Lennar would accept for the inspection, who willingly ignored glaring problems, was another big issue. The real nightmare began when we actually moved into the house. The problems kept piling on, day after day, after day. The subcontractors doing the repairs had to make the same repair over and over and over. As soon as one problem is fixed, two more come up. After four months living in a brand new house, the frustration level is as high as it can be. While the Lennar representatives who manage the service tickets created for all the problems try to do their best to address all the issues, more of them pop up every single day. Reliability, honesty, trustworthiness are not trades I would associate with anything Lennar homes does. ... More

Escrow closed in June and here it is November and it’s still not right. Clearly built with no quality control everything was handy man inexperienced labor. Cheap labor unlicensed contractor workers