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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21534 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21534 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Lennar - Great response to repair on front trim of home

  • David V.
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Great response to repair on front trim of home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly and professional, great customer service

  • Benjamin T.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

Great homes in a great neighborhood! Lennar was easy to work with and always quick to respond to any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience

  • Cathleen D.
  • Verified HomeBuyer
  • March 31, 2021
  • Maple Grove, MN

Buying a new home is stressful, but this went pretty smoothly. A few hiccups, but they were tended to quickly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - We are so glad we went with Lennar.

  • Sarah S.
  • Verified HomeBuyer
  • March 31, 2021
  • Victoria, MN

We are so glad we went with Lennar. The customer service has been above and beyond what we expected all the way from the first showing of our home to today.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lack of Transparency and Communication among Lennar Departments

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Upland, CA

Sadly, the information from one team to the next gets lost. The client has to constantly remind them of what was told and by whom. Obviously, the client will do it since they are making such an important investment, but the support and guidance provided by Lennnar, especially to first homebuyers, is subpar. Lastly, quality of materials, attention to detail and overall value for the price paid is questionable. There is a general lack of refinement with many details.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Kyle was exceptionally responsive to my needs.

  • Stanley G.
  • Verified HomeBuyer
  • March 31, 2021
  • Bulverde, TX

For the most part other than a few small items, the house is well built ands suits my needs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - After all the walk through s and living in the home a few months

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Madera, CA

After all the walk through s and living in the home a few months I know see how some stuff is not like we thought. Handles on cabinet in quest bathroom not put on straight, bottom of cabinet scuffed up with white paint. Glue on tile. Overall we love the home but when buying a expensive home it should be really nice. Little things like this show how this home was thrown together as fast as possible.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Not a great experience building with Lennar.

  • Kathleen M.
  • Verified HomeBuyer
  • March 31, 2021
  • Saint Cloud, FL

My experience was a poor one from the time I put my contract in until now, three months after closing. There of been so many miscommunications and poor customer service issues they won’t all even fit in this review box. Suffice to say, I would never, under any conditions, build another house with Lennar.

Lennar responded:
Hi Kathleen, thank you for taking time to share your experience. We would like to apologize for the frustrations you expressed regarding the customer service process and miscommunication. Please send us a note at corporatecustomercare@lennar.com with any additional details you would like to provide, so we can follow-up. - Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 2

Ok experience

  • Ludlow H.
  • Verified HomeBuyer
  • March 31, 2021
  • Fayetteville, GA

My experience wasn’t the best, I think it’s because I bought the last home. They are not present in the neighborhood so it’s hard to get things fixed.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

The personal service and the employees really seemed to care

  • Michael M.
  • Verified HomeBuyer
  • March 31, 2021
  • Eastampton, NJ

All that you need to do is ask. Everyone will get back to you and do their VERY BEST to help!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything is Included!!!

  • Michael W.
  • Verified HomeBuyer
  • March 31, 2021
  • Millsboro, DE

The buying experience is so easy with Lennar. They made my decision to purchase a second home in Delaware a breeze. I would definitely recommend Lennar Homes for any home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The building Manage David and Julian Gonzales our walk thru rep.

  • Kent R.
  • Verified HomeBuyer
  • March 31, 2021
  • San Antonio, TX

Both of the above and Anna at the sales office went out of their way to make us happy in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We love Ian (our home specialist), Taria (our salesperson) was

  • Terrence B.
  • Verified HomeBuyer
  • March 31, 2021
  • Riverview, FL

We love Ian (our home specialist), Taria (our salesperson) was fantastic, and Mike (the construction manager) is gold!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was pleasure working with such great people in Lennar

  • Nagendra P.
  • Verified HomeBuyer
  • March 31, 2021
  • Downingtown, PA

It was pleasure working with such great people in Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar made the whole buying process wonderful and stress free

  • Patricia L.
  • Verified HomeBuyer
  • March 31, 2021
  • Manhattan, IL

Lennar made the whole buying process wonderful and stress free

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - everything goes smoothly.

  • jing w.
  • Verified HomeBuyer
  • March 31, 2021
  • Tampa, FL

everything goes smoothly...great experience in the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Service

  • Victor G.
  • Verified HomeBuyer
  • March 31, 2021
  • Deerfield Beach, FL

All staff is dedicated to ensure the process is going smoothly for buyer. Nothing but good experiences with everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The whole process was really smooth.

  • Sylvia A.
  • Verified HomeBuyer
  • March 31, 2021
  • Beltsville, MD

The whole process was really smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great location- not so great customer service

  • Salma S.
  • Verified HomeBuyer
  • March 31, 2021
  • Apex, NC

The process was smooth but there was always something missing in every step. lennar mortgage part was missing communication in all levels. The lender did not have patience and did not answer all our questions in timely manner and finally started to respond after i kept calling and bugging her. . The sales part was good and all but did not provide us with all details of the upgrade options. We wanted the back patio but he did not tell us that was even an option he only mentioned the screened porch. Later after we signed only then when we realized that the patio did not come with our screened ...

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 2

Lennar - Ive not hearing from the customer care team after 3/10.

  • Heewon C.
  • Verified HomeBuyer
  • March 31, 2021
  • Elkridge, MD

Ive not hearing from the customer care team after 3/10. I know there will be some of contractors gonna visit me for after care, but no plan is shared and i did not get any of updates. Recently, I call and text messages to the customer care team and i did not hear anything back from them. This is my first house and i was so excited. However i really have to say this. The way that they finished house isn't really beautiful and all the minor details are bugging me because i keep seeing it. I know i am still under the warranty period but im wondering what is the purpose of having warranty when ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Lennar - Built too fast; workmanship poor; many punch list items; takes

  • Terry F.
  • Verified HomeBuyer
  • March 31, 2021
  • Venice, FL

Built too fast; workmanship poor; many punch list items; takes too long to get fixes after closing due to no incentive to do anything faster than a snail’s pace.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

I really liked the quick response for any issue I raised.

  • Yan D.
  • Verified HomeBuyer
  • March 31, 2021
  • Kissimmee, FL

Quick response, transparent, more communication

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lack of attention to detail

  • Angelina G.
  • Verified HomeBuyer
  • March 31, 2021
  • Fishers, IN

We have built with Lennar before. The 1st build was a great experience without any craftsmanship issues. This time, we were not satisfied with the workmanship, and we are still experiencing HVAC issues that have yet to be resolved.

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar - I called three repairs within one month of move.

  • Carlos E.
  • Verified HomeBuyer
  • March 31, 2021
  • Santa Clarita, CA

I called three repairs within one month of move. They were prompt answering and sending for repairs. Overall the buying process is great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

My seller and mortgage agent.

  • Eric B.
  • Verified HomeBuyer
  • March 31, 2021
  • Avon, IN

I had the pleasure of working with Dominique Pence and Matthew Taylor. They made buying my first home so easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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